Pinnacle Hotel Whistler
How has this hotel rated in the past?
Historical Traveler Reviews Pinnacle Hotel Whistler
We stayed for two nights, February 17/18. What a wonderful place! I had stayed there seven years ago, and when I mentioned this while booking the room, I was given an even better rate. The staff was curteous and helpful. It is really nice to have the jacuzzi inside the room - especially after a day of skiing or snowboarding. The room was spacious and well laid out, and the fireplace was great - even though it does make the room quite hot at times. The maid service was also excellent, and she even left us chocolates on our nightstand. The shuttle bus is only a few steps away, and came by frequently. We looked at the menu at the hotel restaurant, but decided to go Monk's Grill (in the Upper Village) where we had a fantastic dinner.
It is true that some of the dishware is chipped and worn, but everything was clean and in working order. The hotel had aged somewhat since I last visited, but I would stay there again anytime. Whistler is an extremely expensive place, and we appreciated having a kitchenette to save costs on breakfasts and snacks (which we brought from home).
We're looking forward to going back!
I just got back from Whistler and stayed at the Pinnacle. It was one of the few places I've stayed at that was nicer than the pictures. The hotel seems to be pretty new, and there isn't much wear and tear in the rooms. We has a huge double jacuzzi which was great after skiing all day. Two people fit in very easily and comfortably, and the the jacuzzi is in the room so you can really relax in it while watching a movie or something. The bed is large and relatively comfortable (it was a little too soft for me), the kitchen is nice, as is the bathroom. Storage space is ok, although there aren't any large dressers, only a night table and then a hall closet. It was more than sufficient. The fireplaces are a little tacky since they run on gas, not wood, but that isn't really a big deal. The location is also very good. A shuttle comes every 6 minutes to go to the mountains, and takes only about 5 minutes to get there. You can also walk, which we did, and it takes about 5 minutes as well.
Odds and ends:
There is one computer with internet access in the lobby.
There are DVD players in all the rooms.
The pool and hot tub are ok, but small and without any real view.
The staff is super nice and friendly.
Araxi, which is supposed to be the best restuarant in town, is extremely overrated. The food was fine, at best, the portions were miniscule, and the prices very high. I'm from NY and have eaten in some of the best resturants around -- this was a dissapointment. My wife and I each had 3 courses, spent about $200, and didn't really get much for it.
Good value for money
We stayed for 9 nights in Feb 2004. We were very impressed with the size of the room and the facilities incuded within the price, ie jacuzzi, dishwasher etc. Reception were very helpful, catering to any need that we required, particularly given our emergency requests following a serious snowboarding accident. Location is good but a little walk from the main whistler gondola. Lovely views from the windows on clear mornings. Good value for money, would return again at a later date.
Good Value for the money
We thought that for what we paid for this room it was really great value. We couldn't believe that we had an efficiency with fridge, stove, dishwasher and microwave, fireplace, dvd player and a double jacuzzi for $129 a night right next to the village in Whistler. I guess the price was great because we were off season. We speculated on how much this would cost when the Olympics are on. The location was great. We didn't find the bed very comfortable at all which was the major downside. The other thing that bothered me a little was that the carpet didn't look very clean. It was a dark colour and I guess it might have just been wear and tear. I am sure that these rooms have been well-used. Anyway the price was right and we didn't feel that we had been cheated.
Really enjoyed this lovely hotel
Stayed in this hotel on our honeymoon and enjoyed it immensely - the room was perfect (if a little short on storage space) - lovely balcony with view of mountain, gorgeous fireplace with TV and DVD laid on (nice touch) - double hottub and large sitin shower were the icing on the cake. Service at the hotel was first class - my wife had an accident with a snowmobile the morning we checked out - when we got back to the hotel after visiting the local hospital (where she had a rapid and efficient appointment with one of the doctors), the front desk gave us a room where she could lie down and relax until we needed to catch our flight back to Vancouver .... and yes, the only way to travel up to Whistler from Vancouver is by helijet - the helicopter ride is one of hte most spectacular things i have ever experienced .... i'll go back to the Pinnacle for my anniversaries as often as i can - it is not expensive by Whistler standards and is a little gem
My wife and I spent Christmas 2004 here. Our boys live in Whistler and this was the first time we have been all together in five years. My wife became ill with a virus the first day we arrived. The staff was immediately sympathetic and helpful. Their concern was genuine and for the next few days while she recovered we felt we were among friends. We were able to have a memorable Christmas Eve together thanks to the comfort and charm of our suite and we were able to finally get out and walk through the magical Whistler Village. As long as the boys are out there, this hotel will be "our home".
Paul G. Locke
Best value in Whistler Village for Adult Couples
My wife and I have gone skiing to Whistler about 12 times since 1987 (when she was my girlfriend in university). We have stayed in several Village hotels and 3 condos. We've also visited numerous hotels and condos (even did 2 time-share thingies when we were youngsters for the $100; now I think it's lift-tickets or dinner). So we know Whistler fairly well, but nobody is an expert considering there's hundreds of places to stay now.
I used to prefer the Village center, for walking-distance access to the lifts. My favorite hotel is the Westbrook, deluxe suites right beside the lifts, but those cost $500/night. My wife and I each earn 6-figure salaries, so we pay and swallow hard - that's the cost of world-class skiing. If you can afford $500/night, then a Westbrook suite is my first choice.
However, Whistler Village center has gotten too busy and noisy for us (remember we've been going since 1987 when Whistler development was 10% of today's size). So instead I would recommend a deluxe condo away from Whistler Village center but near the lifts (any of those condos are great), or stay in one of the Village North hotels.
We have stayed twice at the Pinnacle before. It's superbly quiet. And the price is very low (for Whistler that is). It's a minute stroll to the action, but far enough to be quiet so you sleep well.
Best of all, for us at least, the village shuttle stops right outside this hotel! And the bus route is laid out so that you always get a seat in the morning (first on), but you're the first off the shuttle in the afternoon. It takes about 5 minutes to take you to the lifts in the morning, and about 1 minute home in the afternoon.
As for the hotel, it is moderate-or-better quality. But it has first-class amenities. Every room has a nice gas fireplace, abundant ceramics, a huge double-size jacuzzi soaker tub right in the room from which you can see the fireplace and the mountains outside your room, and a good kitchenette with fridge, feezer, dishwasher, stove and microwave (don't know about oven because we always eat out - the on premesis restaurant "Quattro" is a good Italian place for about $150 dinner for 2). The tv is small and cheap, but we're not here to watch tv. All appliances and amentities were in excellent condition.
Rooms are about 640 sq feet. Rooms show a slight amount of wear, mostly wall scuffs from careless patrons, but no worse than most places except the brand new spotless condos or the $500/night hotels that redecorate constantly (and you pay for it). My only complaint with the room is the lack of drawer space. There is no dresser or chest of drawers. So you have to use the closets and the night tables. The closets are skimpy on hangers. Closet space is quite variable depending on the room you get.
Beds are comfortable and ours had a duvet that was better than most first class hotels.
The layout is altogether in one room, including the large double-jacuzzi tub - you should know that in case you're ashamed of your body (laugh). Further, the tub is surrounded by mirrors on 3 sides and the ceiling. Only the toilet/sink/shower is in a separate, enclosed room. Children would not be suitable in this hotel. I have never seen any.
Ask for a room that overlooks the village square or clocktower, if you like to see people strolling and the ski hills. I suspect that side is more popular though, so the other side (overlooks the street) has rooms that have relatively little wear... pick your preference, then phone and state your preference a day before you arrive (that's when hotels do room assignments). Either side, I would also recommend asking for a higher floor because the view is better. Some rooms have balconies or patios.
I never had any problems with room cleanliness or housekeeping. The front staff were competent and noticeably friendlier than average on both my visits.
Price and value is quite reasonable by Whister standards. So our last trip to Whistler we returned to this hotel, and redirected our hotel savings toward dinner, which in whistler can now run $300-$500 at the finer restaurants for dinner for two with wine.
There is a superb ski ship at the hotel. It is open late and early for your convenience, and it is popular with Whistler area staff (definitely a good sign). Our second trip, we made a point of getting our skiis serviced at this shop on arrival, then waxed on departure for summer storage. Ski service prices were reasonable. I cannot comment about rentals.
In conclusion, this hotel is the best value-for-money we know of for whistler in winter, and we know whistler well.
The sweetest hotel
This hotel was very quaint and romantic. We stayed there for a couple of nights last summer, and we had the best time. The jacuzzi tub was enormous, and the rooms were very comfortably furnished and cozy.
Nice little rooms but...
The room is nice but not that clean. There were some human hair on the bedding. Dishes and mugs are a bit dirty. Hotel charges $15 per day for parking. Nice fireplace and kept the room warm. Jacuzzi bath tub is very noisy.
We stayed at The Pinnacle last summer for a few nights. We had a lovely room with a jacuzzi and fireplace. The staff were very accomodating, and Whistler itself was stunning. We had a great time.
TripAdvisor Reviews Pinnacle Hotel Whistler
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