Phoenix Park Hotel
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Travel Blogs from Washington DC
This morning was bright and sunny again. We walked over to the rail station for breakfast, then back to the hotel to meet with our tour guide for a visit to the United States Capitol building which is just a 10 minute stroll away
Originally he said that if we wanted to go, and he thought we should, we would …
Washington DC is the first 'modern' capital I have been to. By that I mean a capital that was designed for the purpose of being a capital, for example Brasilia (Brazil) and Canberra (Australia). It is a slightly strange feel to be in such a manufactured place especially being a European and being used to the many old and historic cities I have visited. I have grown up in London very much in the same way as London has grown, organically. This means London has many ...
... 160; We were really pleased to see The Lincoln Memorial which was just as impressive as we'd imagined - of course, our only real encounter with it is in Night at the Museum 2 but unfortunately he didn't come to life for us! A quick pizza after the bike ride and then back to the hotel to pack those suitcases again! Next stop New York... ...
... wasn’t exactly a welcoming tent to come back to either. As has been the case for God knows how long now the tent zip is broken and while we’ve been gone someone has set up a zoo in our tent. I’m just about to lay down when I see bugs crawling out of my bra, spiders on the sleeping bags and flying bugs just about everywhere else. There’s no way on this Earth that I am sleeping in that. There were less bugs sleeping in the jungle in Thailand! Luna agrees and at ...
... is an independant 'Civil War Shop' with souvenirs and mementos for sale - the usual mugs,books, spoons etc. Some old 'Confederate Currency' caught dad's eye which evolved into a long discussion with the store owner and another interested local. After about half an hour we left with some currency and some good 'ol southern hospitality.
Lunch was in town at the 'The Otter House' - "y'all ready to order?" - and a chat with the ...
How has this hotel rated in the past?
Rather fussy and overdecorated rooms, slightly tatty in places. However it was clean with good quality toiletries and a fantastic shower. Staff not particularly accommodating when we left - nowhere for a group to assemble - including outside the hotel.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsPhoenix Park Hotel Washington DC
Historical Traveler Reviews Phoenix Park Hotel Washington DC
Great Stay at the Phoenix Park
I have stayed at this hotel many times over the years. Most recently from 6/20 - 6/26. The staff was very friendly and the room was, as usual, clean and comfortable. The staff in the Dubliner (the Irish pub) was awesome and so was the Irish music. Great food too. Have highly recommended this hotel to friends and they too have enjoyed their stays.
From the moment I arrived to the moment I eventually left this was the worst hotel experience of my life. The rooms are the smallest and the dirtiest I've ever stayed in. The staff are unprofessional, rude and down right incompetent from the top to the bottom. During a 4 night stay I had to endure a shoe-box of a room, dirty carpets, rude staff, over-charging in the restaurant, serving of the wrong meals at breakfast time and theft of my wallet. The latter incident exposed the true ineptitude of the management of this hotel. Rather than being helpful and sympathetic while I contacted the police, cancelled my credit cards and rearranged my flights they were surly and utterly insulting toward me. To this day I have not received a true apology for the way I was treated. Avoid this hotel at all costs!
I have never in my life encountered such an unprofessionally run establishment. ( although, there was one very nice female receptionist) From the moment we checked in, it was one thing after another. First, they got our booking wrong despite the fact that it was made months in advance and thru a US government agency , which you would think they might try to impress in the hope of future business. When we finally could check in, we were not given the room we requested. The
Unprofessional, Rude. Refused to give us a room with two double beds even though we booked months in advance and received confirmation. My daughter was forced to sleep in a rollaway bed (which the maids found necessary to make up only half the time) for the entire stay in spite of promises to move us the next night. The rooms are small and not well ventilated, add to that a rollaway bed and walking or moving around is almost impossible. The staff blamed the booking company in spite of a direct confirmation from them. Failed to give us a wakeup call (the first time this has ever happened to me in ANY hotel). The staff blamed their wake up call system. The pattern is one of screwing up or shafting you and then failing to take responsibility for their actions.
Just returned from a one night stay (March 5-6, 2004) at the Phoenix Park. The good news is that we got a decent rate ($180) for DC and the hotel is very convenient to the Capitol, Union Station and some nice restaurants. The lobby is small but very attractive (it feels crowded if two families are chacking in at the same time). The restaurant in the building is the Dubliner which is a nice Irish pub (pub quality food, average service). The bad news is that our room was tiny, tiny, tiny and tiny does not always mean cozy or quaint. Our room on the third floor had a king size bed (average) which took up most of the space in the room. The armoire holding the TV was badly banged-up and the wing chair was stained. The view from our room was the grease vents of the Irish Times restaurant next door. We had little interaction with the staff. The front desk person was pleasant as was the Valet parking attendant (although he criticized us on arrival for leaving our keys in the ignition). We will probably stay elsewhere (Mayflower or Hotel Monaco) on our return trip to DC.
Our weekend home
We take mini-vacations to D.C. and always stay here. The staff is great and the rooms are cozy and comfortable. The location can't be beat. We us this as our weekend getaway, as it always feels like we're with family.
My husband and I stayed at the Phoenix Park Hotel this summer due to it's convenient location. We booked a room with a king bed. We were shocked when we checked in late evening to find a king bed in the smallest room possible. We could barely negotiate our way around the room it was so small. We dropped off our bags and headed immediately to the bar/restaurant downstairs. We returned to our room about an hour later and I started to unpack. I went to throw a tissue into the trash bin only to discover a used condom at the bottom. I screamed in disgust and my husband called the front desk to complain. They informed him they would send someone to "clean". Apparently that meant they would send a bellhop to our room with a garbage bag to empty the bin. We decided we could not possibly sleep in a room that was obviously never cleaned. I went down to the front desk and was offered a smaller room with a queen bed (for the same price) or an equal sized smoking room.
Unprofessional and rude!
I stayed at the Phoenix park in August 2002, and from the start the staff was rude and unprofessional. The phoenix park is overpriced, and not worth anyone's time unles you want to be yelled at for speaking up about rooms. My boyfriend and I booked a room with a King-size bed, however we were put in a room with a full size bed. We went to ask for what we paid for, and we were yelled at. We were then switched to another room and encountered the same size bed. Why do hotels advertise things they don't offer and/or do not have?
Great Little Hotel
My husband and I stayed at the Phoenix Park last December and found it to be a charming hotel. The staff were friendly and the rooms were small but tastefully furnished. The pub was great. We will be staying here again this December.
Stay away form the phoenix park hotel
AVOID THIS HOTEL. The entire management staff is unprofessional. I made a big mistake staying at this poorly run hotel. We were in from out of town to attend a wedding. Our room was robbed, we were poorly treated and the staff did nothing to remedy the situation. I recommend you avoid this hotel like you would any other dark alley.