Phoenix Park Hotel
Travel Blogs from Washington DC
This morning was bright and sunny again. We walked over to the rail station for breakfast, then back to the hotel to meet with our tour guide for a visit to the United States Capitol building which is just a 10 minute stroll away
Originally he said that if we wanted to go, and he thought we should, we would …
... store to get lunch for all of us. That took a little while but at the end of it, we had lunch, dinner, some outrageous treats and we were able to call the hotel which promptly sent a driver to pick us up within minutes. (I must say - very efficient shuttle service to anywhere within a 1 mile radius. While we often walked, using the shuttle was always easy and quick).
Had a yummy lunch and after a short rest for William and I, it was back to the ...
Hi all, Its Christmas Eve here. 1 degree outside with snow flurries. We have been out but its pretty cold. I went for a wander and got some pics of mikes house and the animals that roam around him. All is great. We had a wonderful mexican meal and an outstanding....yes you guessed it. Margarita. We are now sitting here with a wine by the ...
... Jefferson, Lincoln, Martin Luther king, Roosevelt & the Korean War. This night was our first true experience of the real cold, and even with polypros and jackets, gloves and hats, we were freezing by the time we reached the bus. The next day we spent visiting many of the special buildings in D.C. - the Capitol building (we got a tour of the two grand rooms) and the White House (here you stand at the gate- we did see Michelle's vege garden ...
... really feels very much like London in the Summer...just much safer and really clean! We went to Hooters for our tea as it was unlimited wings night, and then set off on the long walk back to the hotel. We stopped off at the Lincoln Memorial this time to have a closer look, and it really was the perfect time to look around as it was so quiet, (just a couple of families looking around), and it looked so lovely lit up at night. ...
How has this hotel rated in the past?
TravelPod Member ReviewsPhoenix Park Hotel Washington DC
Rather fussy and overdecorated rooms, slightly tatty in places. However it was clean with good quality toiletries and a fantastic shower. Staff not particularly accommodating when we left - nowhere for a group to assemble - including outside the hotel.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Phoenix Park Hotel Washington DC
Great Stay at the Phoenix Park
I have stayed at this hotel many times over the years. Most recently from 6/20 - 6/26. The staff was very friendly and the room was, as usual, clean and comfortable. The staff in the Dubliner (the Irish pub) was awesome and so was the Irish music. Great food too. Have highly recommended this hotel to friends and they too have enjoyed their stays.
From the moment I arrived to the moment I eventually left this was the worst hotel experience of my life. The rooms are the smallest and the dirtiest I've ever stayed in. The staff are unprofessional, rude and down right incompetent from the top to the bottom. During a 4 night stay I had to endure a shoe-box of a room, dirty carpets, rude staff, over-charging in the restaurant, serving of the wrong meals at breakfast time and theft of my wallet. The latter incident exposed the true ineptitude of the management of this hotel. Rather than being helpful and sympathetic while I contacted the police, cancelled my credit cards and rearranged my flights they were surly and utterly insulting toward me. To this day I have not received a true apology for the way I was treated. Avoid this hotel at all costs!
I have never in my life encountered such an unprofessionally run establishment. ( although, there was one very nice female receptionist) From the moment we checked in, it was one thing after another. First, they got our booking wrong despite the fact that it was made months in advance and thru a US government agency , which you would think they might try to impress in the hope of future business. When we finally could check in, we were not given the room we requested. The
Unprofessional, Rude. Refused to give us a room with two double beds even though we booked months in advance and received confirmation. My daughter was forced to sleep in a rollaway bed (which the maids found necessary to make up only half the time) for the entire stay in spite of promises to move us the next night. The rooms are small and not well ventilated, add to that a rollaway bed and walking or moving around is almost impossible. The staff blamed the booking company in spite of a direct confirmation from them. Failed to give us a wakeup call (the first time this has ever happened to me in ANY hotel). The staff blamed their wake up call system. The pattern is one of screwing up or shafting you and then failing to take responsibility for their actions.
Just returned from a one night stay (March 5-6, 2004) at the Phoenix Park. The good news is that we got a decent rate ($180) for DC and the hotel is very convenient to the Capitol, Union Station and some nice restaurants. The lobby is small but very attractive (it feels crowded if two families are chacking in at the same time). The restaurant in the building is the Dubliner which is a nice Irish pub (pub quality food, average service). The bad news is that our room was tiny, tiny, tiny and tiny does not always mean cozy or quaint. Our room on the third floor had a king size bed (average) which took up most of the space in the room. The armoire holding the TV was badly banged-up and the wing chair was stained. The view from our room was the grease vents of the Irish Times restaurant next door. We had little interaction with the staff. The front desk person was pleasant as was the Valet parking attendant (although he criticized us on arrival for leaving our keys in the ignition). We will probably stay elsewhere (Mayflower or Hotel Monaco) on our return trip to DC.
Our weekend home
We take mini-vacations to D.C. and always stay here. The staff is great and the rooms are cozy and comfortable. The location can't be beat. We us this as our weekend getaway, as it always feels like we're with family.
My husband and I stayed at the Phoenix Park Hotel this summer due to it's convenient location. We booked a room with a king bed. We were shocked when we checked in late evening to find a king bed in the smallest room possible. We could barely negotiate our way around the room it was so small. We dropped off our bags and headed immediately to the bar/restaurant downstairs. We returned to our room about an hour later and I started to unpack. I went to throw a tissue into the trash bin only to discover a used condom at the bottom. I screamed in disgust and my husband called the front desk to complain. They informed him they would send someone to "clean". Apparently that meant they would send a bellhop to our room with a garbage bag to empty the bin. We decided we could not possibly sleep in a room that was obviously never cleaned. I went down to the front desk and was offered a smaller room with a queen bed (for the same price) or an equal sized smoking room.
Unprofessional and rude!
I stayed at the Phoenix park in August 2002, and from the start the staff was rude and unprofessional. The phoenix park is overpriced, and not worth anyone's time unles you want to be yelled at for speaking up about rooms. My boyfriend and I booked a room with a King-size bed, however we were put in a room with a full size bed. We went to ask for what we paid for, and we were yelled at. We were then switched to another room and encountered the same size bed. Why do hotels advertise things they don't offer and/or do not have?
Great Little Hotel
My husband and I stayed at the Phoenix Park last December and found it to be a charming hotel. The staff were friendly and the rooms were small but tastefully furnished. The pub was great. We will be staying here again this December.
Stay away form the phoenix park hotel
AVOID THIS HOTEL. The entire management staff is unprofessional. I made a big mistake staying at this poorly run hotel. We were in from out of town to attend a wedding. Our room was robbed, we were poorly treated and the staff did nothing to remedy the situation. I recommend you avoid this hotel like you would any other dark alley.