Pestana Carlton Madeira
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How has this hotel rated in the past?
- Continental Breakfast
- Shuttle bus service
- Swimming pool
- Room service
Photos of Pestana Carlton Madeira
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Historical Traveler Reviews Pestana Carlton Madeira Funchal
Would stay at this hotel again
Having just returned from a week at this hotel, I would certainly recommend it to friends. The facilities were very good, the staff were friendly and courteous and the location was convenient.
I was initially concerned by the building work which is visible adjacent to the front of the hotel but did not find this to be a problem. My room was on the first floor and neither myself or partner were disturbed by any noise.
The room was spacious and nicely decorated -although I wish I had taken my own hairdryer as the one provided in the room wasn't that brilliant and hair conditioner wasn't provided within the complimentary toiletries!
At the welcome meeting (via Atlantic Holidays) we were invited to go to a new hotel owned by the same company in return for 2 free tickets to a show of our choice at the Casino Park Hotel including wine and a meal.(working out at an approximate saving of 50 euros) The visist to the hotel in fact turned out to be a timeshare event but our representative was very nice and no pressure was applied. Our visit took about 2.5 hours which was a bit on the long side but the show was brilliant and we saved quite a bit of money.
I, personally, would rate this as 4* Hotel but a very good one at that and would have no hesitation in staying again.
Our most enjoyable holiday for years!
Having referred to the existing reviews when planning our holiday I felt I should record our family's experience of Madeira. We are a family of 4 - 2 children aged 14 and 11, so were not entirely sure that Madeira would be a good choice for us all, having got the distinct impression that a holiday there was more suited to the more elderly traveller. How wrong could we be!
Firstly, we had booked two rooms and had requested adjacent rooms to keep a close eye on the children. We were allocated two adjacent rooms on the 18th(top) floor of the hotel which had interconnecting doors, so this arrangement proved to be perfect. Our rooms had clearly been very recently renovated (to a very high standard) and although we had mountain view rooms we did not find them at all noisy (we live in a very rural area of Scotland and are therefore used to a quiet location, and nonetheless found the rooms very quiet). The bonus was being able to watch the world go by below you, and enjoy the lights of the town at night.
We were staying on a bed and breakfast basis and cannot speak highly enough of the buffet breakfast provided. There was a very wide choice of hot food, plus the usual cereals/continental meats/cheeses/yoghurt/fruit/ rolls/toast etc.
We found the hotel to be perfectly located, being a gentle 20 minute stroll along the main road, through the gardens down to the harbour. We didn't find it necessary to venture much beyond the centre of Funchal to eat, although all the guide books recommended the Old Town. We found the restaurants around the harbour to be very good and not overpriced - 4 large pizzas, 2 soft drinks and a bottle of wine for around 40 euros at the pizzeria, and also ate well at the Mar Azul - tuna steaks were very tasty. The harbour restaurants will regularly hand out 10% discount vouchers for your next meal. We also tried 2 other restaurants in the town centre which were equally good. Be wary though if you choose to take a taxi back from the centre as some taxi drivers will take you without setting the meter and can therefore charge what they like. Make sure that they agree to use the meter before setting off or agree a fixed price for the journey beforehand!
We found the hotel's facilities to be very good and our children were certainly kept reasonably well amused by the crazy golf, table tennis and pool table, although the pool and table tennis were very popular and you often had to wait your turn.
We thoroughly enjoyed using the pools for swimming - they were generally very quiet as the older customers tended not to leave their sunbeds all day, which meant that you could have a really good swim if you wished. Our family's favourite thing, though, was to use the lift down to the sea level pool and to swim off the jetty in the sea. Our daughter was so excited to be swimming around what to us looked like the sort of fish you would find in a tropical fish tank! We regularly swam out to the pontoons and the children enjoyed the slide into the water. If you were so inclined, the hotel runs a diving centre and many people seemed to be taking advantage of this to learn how to scuba dive.Jet ski, kayak and a banana boat were also available for hire. Sunbeds were plentiful and sun umbrellas only 2 euros a day.
Some minor renovation work was ongoing and whilst there was noise during the day it didn't prove to be intrusive. We were the beneficiaries of the renovations, having been allocated newly renovated rooms and if our rooms were a measure of the standard of the renovation I wouldn't hesitate to book another holiday at this hotel.
Our other recommendations for a stay in Funchal are a visit to the market on Friday - very crowded, but don't miss the fish market downstairs to see huge tuna and the black scabbard fish for which Madeira is famous, and a trip on the cable car to Monte. We didn't fancy the trip down on sledges so booked a return ticket on the cable car. Found a good little bar up a flight of steps next to the gift shop in Monte, and enjoyed watching those who braved the sledges setting off down the hill. Fantastic views from the cable car.
All in all, a very enjoyable holiday - great hotel, great food, plenty to see, great weather (26 degrees every day and a slight breeze - perfect for those who want to avoid the temperature excesses of the Mediterranean in high summer) and definitely a place to return to. I would recommend it to anyone.
Great location for Town Centre
This hotel was completely over stated. We were on the 16th floor and still could hear the traffic all night long. They seem to honk horns and sirens go off irrespective of the time of night.
We ate in the Pub and also Taverna Grill. The Pub was as would be expected cheap and cheerfull. The Taverna Grill very expensive and nothing to boast about.
The music was very good from all different duets in the latter part of the evening.
We did not have a bar in the room only a smelly fridge. It looked as though the room was very recently updated so it was a shame it was not as advertised.
Would definitely go back to Funchal but not to this hotel.
Great location for exploring Funchal
My wife and I stayed at the Pestana Carlton the last week in April and had a great time. The Carlton is located within easy walking distance to either Funchal or the Lido. The pool areas were very nice, clean and the upper pool offered a fantastic view of the harbor. The one thing we noticed is the clientele were quite a bit older than other places we visited. But, it seemed Madeira in general was a vacation spot for an older crowd. We stayed in a studio apartment(small Kitchenette) that had great views. The staff were very nice and accomodating. The Carlton in general offered a few things you don't find everywhere. Music and get-togethers in the afternoons, not quite my taste. But, a nice touch. Over all very satisfied. I would stay here again on my next trip to Madeira
Great food and service
We stayed there for our 25th wedding anniversary and found it to be excellent especially the food and the staff. Absolutely no complaints at all. Will go back there again sometime.
Great Food/attentive staff
We stayed here in June 2003. Although the hotel is not aethetically pleasing from the outside, the views from the balcony (7th floor) were amazing. We could see the mountains and at night the view was just as beautiful. The room was clean and comfortable, the food was excellent and plentiful, the staff friendly and attentive but not overbearing. The swimming pools were spotless and never crowded. Having it's own landing stage was great and we did swim in the sea (VERY cold) from there, making it heavenly to get into the salt water pool to warm up afterwards! The pool staff were great, bringing drinks or snacks whenever you wanted. The evening entertainment was very good and again, attentive staff meant that you didn't have to move from your table on the terrace overlooking the sea, if you didn't want to.
The Red Lion restaurant, one minutes walk was great if you fancy a change of scenery. It took 30 minutes of leisurely walking to get into the centre of Funchal along the sea front although there were always plenty of taxis waiting outside the hotel and always a friendly doorman to hail one for you.
I wouldn't hesitate to stay here again and would ask for a view over the mountains rather than the sea, far more interesting!
have stayed here in timeshare accomadation for last 4 years and will be there again in march.
The staff have always extremely helpful and polite.
We would not even consider moving our accomadation elsewhere.
Only wish we were there now, we know what we are missing.
Oh well only about 12 weeks to wait.
Worn out and shabby with ongoing construction work
Stayed at the Pestana Carlton August 2004, very disappointed with the rooms and the general condition of the hotel, I think 2 stars would be generous. The staff are not helpful and pigeons dine with you in the restaurant (they leave the doors open). Overnight very loud construction work on the plumbing was going on, making sleep impossible, but from the smell in the rooms, the plumbing does need changing. I would not recommend a stay here.
Dont pay for the seaview
I stayed here for a week and found it to be an shabby approx 4 star hotel. The divecentre Madeira Divepoint is excellent , advice book independently. Take care and do not book advance seaview supplement. the hotel and the travel companies are economical with the truth.
We had paind 144 Sterling for this for a week and ended up on the corner of the Harbour and the road. Very noisy to open the patio windows.
Otherwise hotel is nice to stay in.
Our Honeymoon Hotel
We had a superb experience at this hotel. The food was good, and the service excellent.This dates back to 1998, but I doubt if little has changed the front desk staff were very helpful, and funny, and made our stay a dream.We would recommend the experience.
TripAdvisor Reviews Pestana Carlton Madeira Funchal
Travel Blogs from Funchal
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