Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, New York, 10001, United States | 1 star hotel
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This 1 star hotel, located in the Midtown area of New York City, is near Madison Square Garden, Macy's, Pennsylvania Station, and Victoria's Secret.
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          TravelPod Member ReviewsHotel Pennsylvania New York New York City

          Reviewed by wolflink

          It was ok

          Reviewed Apr 9, 2015
          by (1 review) , United States Flag of United States


          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by dawnrachel

          Great Location, don't expect much more than that.

          Reviewed Nov 7, 2014
          by (1 review) , Australia Flag of Australia

          We expected a 'budget' Hotel when we booked the Penn. The Location is why we chose it. We had read the other reviews of this hotel. We were still a little surprised by the 'tiredness' of the room and the level of dust on the edges and the lack of furniture and facilities. We felt there was no point complaining as the couple of times we did try to talk to staff for just general information we felt a 'brush off' attitude, like they were too busy to deal with customers.... Still, we were only going to be in there to sleep and the bed was fairly comfortable - although 3 pillows for a queen bed was odd!

          This could be a great hotel with a lick of paint and attention to detail...and some customer service training!

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by courtneypender

          Hotel Pen New York

          Reviewed Jul 12, 2014
          by (3 reviews) Langwarrin , Australia Flag of Australia

          Interesting hotel... Perfect location but abit old. Hotel is still the same since it was built in 1919.
          We thought we got upgraded to the 13th floor - turned out it was the ghost floor haha
          Would stay here again based on location.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by pandcjs_travels

          You get what you pay for, staff not a good first impresion of American hospitality

          Reviewed Jun 7, 2014
          by (9 reviews) Perth , Australia Flag of Australia

          Only thing going for this 100 year old building is the strength of the many layers of paint that hold it together.
          That and it's location is without rival

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by jeremyrose

          Location location

          Reviewed Mar 6, 2014
          by (6 reviews) , Australia Flag of Australia

          Is the best thing about it.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by laibafaisal

          My experience

          Reviewed Jul 31, 2013
          by (1 review) , Pakistan Flag of Pakistan

          The services were great but the rooms were tiny and very conjusted.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by elisejane9

          Great location

          Reviewed Jun 14, 2013
          by (1 review) Leopold, Victoria, Australia , Australia Flag of Australia

          It wasn't too bad. If you get an upgraded room then it's worth the money. In a great location.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by felix.peter

          Gute Lage, alte R'ume

          Reviewed Jul 26, 2011
          by (1 review) Weyhe, Germany , Germany Flag of Germany

          Die Lage der Hotels ist erstklassig, wenn man New York erkunden will. Es ist fast direkt au fdem Broadway und man hat die groesste und wichtigste Metro/Zugstation direkt vor dem Hotel, die Pennsylvania Station.

          Das einzig negative ist, dass die Zimmer sehr alt sind, falls sie nicht grade renoviert wurden. Aber die Zimmer sind sehr sauber.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by azuzo

          Good location, gross otherwise

          Reviewed Jun 17, 2011
          by (7 reviews) , United States Flag of United States

          The good: Location is everything! Located right next to Madison Square Garden and Penn Station was ideal for our situation. We were easily able to hop on multiple subway trains and across the street is a taxi line through the city (no tipping allowed). We walked a ton during this trip and it was nice being so centrally located so we could easily make it back to our hotel. Location aside, the rooms were pretty clean and the bathrooms were relatively spacious considering this is NYC and most bathrooms mimic small closets.

          The bad: Although the lobby was nicely done, I can't say the same for the hallways of this hotel. We were on the 13th floor and often joked how we were expecting to see Frankenstein himself pop out from behind a door. The halls were dimly lit and very old looking, could definitely use an update soon! Also, we were only given two towels during our stay.

          The ugly: The drain in our shower didn't work and we would be 6 inches deep in water within minutes of taking a shower. In addition to tipping, there's also a fee to hold your bags for a few hours after check out.

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews Hotel Pennsylvania New York New York City

          Dont Say here!


          I stayed in this hotel with my girlfriend in october 2002, the lobby, as everyone states is very nice to look at, as are the 'state of the art elevators', but the corridors and room are disgusting. When we managed to open the door to the room, we found a small dull dirty room, with very old furniture, a tv, a small fridge and an old radio. No hair dryer (for the girlfriend) and certainly no air conditioning (there was a heater which blew out either hot air, or slightly cooler air). the curtains and blinds were so dirty, i had to put a plastic bag over my hand to touch them. the bathroom was simple and white, but had mould on the ceiling. - the beds were made everyday on time which i suppose it one good point. but on our third day an old stained dirty mattress appeared in the corridor outside our room leant up against a wall, this is where it remained for the rest of our stay. On our final day, we woke up at about 4am to get ready to travell to the air port, upon turning the taps on to have a quick shower, the water came out brown and cold. The taps ran for about 20 mins and nothing happened to the temperature, looks like a cold shower for me thismorning. - Not impressed!.

          Checking out was a pleasure, go and stay somewhere else - the marriot perhaps next time!

          Stay away from this hotel!!!


          I visit NYC at least twice a year and have stayed at over 20 hotels in the city. This is the worst hotel I have ever stayed at - the room was overpriced, since it was close to Christmas, the carpets were filthy, the bed only had a light blanket on it - not even a comforter - and the room was extremely small. In addition - the staff was very unfriendly, and our room was not available for the 3:00pm check in - it was not ready until after 4:00pm.

          I sent an email to hotel management when I returned home, telling them about the horrible experience at their hotel. And was told, that December is a busy time for them. Not even an apology. NYC has many great hotels, and a lot of them at a better price - stay away from this one!

          Horrible? No!


          I visited this hotel in autumn 1996 - perhaps this hotel has changed in the years between then and now, but we liked it there! Sure, it's not "Waldorf Astoria" - so what? We wanted New York City, the atmosphere of Big Apple - and that's what we got. Our Room was in the 15th floor and o.k. for the price we had to pay, we did not expect more luxury. everything was old and a bit of "fade to grey" - but we decided to find this charming. It's a very old hotel, so it can look a bit old everything - was o.k. for us.

          N-a-s-t-y hotel !!


          i stayed at hotel pennsylvania Oct 11/02 to Oct 14/02 .. and was quite impressed with the lobby !! it was beautiful and grand with marble floors and a huge crystal chandelier ... thats about it when it comes for compliments for this hotel !! When we got to the room on the 3rd floor and stepped out of the elevator ..the carpet looked like numerous amounts of people had thrown up on the carpet over many years !!! it was dirty and had spots everywhere !! i couldnt even tell you what the original colour of the carpet was !! when we got to the room and opened the door the window was wide open ! and it was freezing like what in the room !! they had opened the window to air out the room i'm sure !! the room was dirty ..carpet was nasty, drapes were brown and dull with dust/dirt, bathroom had mildew on the ceiling and the paint was peeling !! hotel room was absolutely disgusting !! had to wear shoes to walk on the carpet because i was afraid of walking in my bare feet on the carpet for fear i would catch a disease !! we didnt get any washclothes in the room ? (how did they expect us to bathe our skin ?!) when we called front desk to advise..they said they were extremely busy and that they would get someone to bring us washclothes, an extra towel, toilet paper and an iron & iron board !! 7 HOURS LATER !! when we went out and got back to the room we still did not have the things we asked for !! so my and my girlfriends went down to front desk to speak with someone directly !!! i told the guy "listen, i need to go to the bathroom and require toilet paper to do so !!!! " well he immediately went somewhere and got us a couple of rolls of toilet paper and promised that we would get the other things a.s.a.p !!! well we did finally get the things we requested 3 times !! i dont know if it's miscommunication within the hotel's staff but we recieved 6 towels, 10 washclothes, 3 iron & iron boards etc !!! when we complained about the heat, front desk (who knows nothing about anything!) stated that

          f yet for the winter ! it was freezing cold in new york city and raining that weekend after coming from outside ..we had to come to a cold room ..we all had to sleep in our street clothes over our pajamas just to keep warm !!!

          hotel sucks big time !! EXCELLENT LOCATION !! but it's also a good location for cockroaches etc etc ..for anyone who believes in ghost ..DONT STAY AT THIS HOTEL ..cause i am sure they've got of a few from 1919 (the year in which the hotel opened) living there !!!! did i also mention that are room had a total of 5 connecting doors ?!? whats that all about ? the hotel lobby has been renovated but that is about it !! the hotel is titanic on ground !! absolutely awful !! PLEASE DONT STAY HERE ..SPEND THE EXTRA MONEY AND STAY ELSEWHERE !! one last thing ..after paying in full by cash upon check-out the hotel charged my credit card for the full amount of our stay 2 DAYS AFTER WE LEFT when we already PAID IN FULL !!

          Don't go there!!


          We were told that this was a high class 3 star hotel and one of New York finest.... I dread to think what the lower quality hotels are like in New York. Although you arrive to a fairly good lobby, the rest is awful.

          Our first room just made me cry, the carpet was grey with filth, the beds had not been made, the bathroom was covered in black mould and mildew, there were none of the amenities that were advertised on the website. The wallpaper was peeling off, the walls had rising damp and the curtains were black with dirt. You could go on and on.

          Our second room was an improvement but only slightly.. there were the listed amenities provided. After a long flight we decided to have a hot soak in the tub....we were nearly sick. The water came out BROWN and was muddy.

          When we went to complain again we were told that there were no other rooms available. We offered to pay an upgrade and again were told that there was nothing to upgrade to.

          Although the hotel was vile and we got nowhere by complaining, it didn't spoil my birthday too much but needless to say we won't be staying there again....

          Great price and location


          We stayed in Hotel Pennsylvania over Memorial Weekend. The hotel room was on the 4th floor. They were painting many rooms on our hall, including the elevators. The staff was helpful, the rooms were small and used, but clean. I agree that there were no sockets in the bathroom, but I found one beside the mirror in the main room.

          If you get a room on one of the lower floors, go up to the top floor and look out. It's a great location and a great price.

          Apparently, hotel penn hasn't changed much


          we stayed there a few years back on two different occasions and found the hotel to be dirty, lacking in maintenance, a rude staff, poor service (it took us 3 hours to get towels), and not worth the cheap price

          Location is only saving grace


          We stayed here during the last week in May (2002).

          The first room we were allocated, on the fifteenth floor was dingy, and poorly lit.

          The furniture was extremely old, and poorly maintained - some drawers had no bottoms.

          The bed linen was clean, but the carpets were filthy and the skirting and behind the bed had never seen a vacuum cleaner.

          The shower was clearly positioned for a midget, and the water trickled out. There were no sockets to plug in a hairdryer (nor was one provided).

          We complained to a member of the reception staff, who said we should come back at checkout time and he would allocate us another room. We had to make several repeat visits to secure the room, which wasted a day of our time.

          Eventually we were allocated a room on the fifth floor, with a view (through the filthy window) of Madison Square Gardens. This room was much brighter and generally cleaner.

          A gentleman two doors down complained to us that his room was full of cockroaches, though we saw no evidence of this in our own room.

          The reception staff were ungracious and rude. At one point when I had mislaid my camera, the desk manager shrugged and offered no advice. I had to find out about the security desk on my own. The housekeeping staff were more pleasant.

          As far as I'm concerned, this hotel's only saving grace was its central location, and that's the only reason it deserves even one star.

          Don't go!


          My husband and I stayed here March 31-April 3 2002. It took over an hour to check in because there were only 3 check in people working and then one of them left. Once in our room, it was dark, but clean enough. No airconditioning and it was very warm in the room. I was told that they were "switching over" from heat to air and that it would take about 3 days to do. I was told to open the window. Faucet leaked in bathroom, and we did not get any more washclothes after the first day. No idea why. Had to use handtowels. The employees were uninterested at best. We will not go back to this hotel.



          Our family recently visited this Hotel only to be Very

          disapointed, it was dirty, the room we had was Filthy & hotel staff very rude

          TripAdvisor Reviews Hotel Pennsylvania New York New York City

          3.00 of 5 stars Good

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