Peninsula Excelsior Hotel

Address: 5 Coleman Street, Singapore, 179 805, Singapore | 3 star hotel
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TravelPod's Snapshot

The Peninsula Excelsior puts its guests in the heart of Singapore's Downtown Core district. It's conveniently located across the road from Fort Canning Park and is within walking distance of the Singapore Philatelic Museum, the Civil Defence Heritage Gallery, and the historic Esplanade Park.

There is a range of restaurants close to the hotel, as well as three on-site eateries when guests feel like staying in. Visitors can enjoy a satisfying breakfast or an internationally inspired buffet lunch or dinner at Coleman's Café, a poolside snack in the Lobby Lounge, or a gourmet meal with a view in the Sky Lounge.

Reviews of the hotel state that the affordable rooms are small but comfortable, with the creature comforts you'd expect in a large city. All guest suites feature Wi-Fi Internet access, cable television, self-coded safes, and coffee and tea making facilities as standard. Two swimming pools and an on-site gym ensure visitors can maintain their fitness regimes. The hotel regularly welcomes business travelers, who can make use of its business center, which offers comprehensive secretarial services, and its function and meeting rooms.

The staff at Peninsula Excelsior take their commitment to customer service seriously and are always happy to go the extra mile to please their guests.


How has this hotel rated in the past?

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This 3 star hotel, located in the Downtown Core area of Singapore, is near Singapore Philatelic Museum, Central Fire Station, Civil Defence Heritage Gallery, and Hill Street Building.
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    TravelPod Member ReviewsPeninsula Excelsior Hotel Singapore

    Reviewed by richard.smith

    "Really Enjoyable"

    Reviewed Sep 13, 2015
    by (13 reviews) , Australia Flag of Australia

    Wow I enjoyed this hotel a lot. Very central to all I needed to do. Bus station just around the corner, taxi rank out the front. (and taxi's are a cheep way to commute around Singapore). Staff were pleasant and really helpful, We hardly heard much outside noise from our room. Room was well presented for the two of us, and the bathroom was good also. Have to say that the buffet breakfast was excellent, and nightly meals from their restaurant were perfectly cooked to my liking. When I return to Singapore next time, I am sure to stay here again.

    Peninsula Excelsior
    Singapore, Singapore
    View from Peninsula Excelsior Hotel
    Singapore, Singapore

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by tim.anya.2015


    Reviewed Sep 11, 2015
    by (24 reviews) , New Zealand Flag of New Zealand

    Pleasant greeting, bags collected for delivery to room reception pleasant fully explained everything, room on 18th floor lovely, view superb. Extremely comfortable.

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by tabitha18

    Peninsula Excelsior Hotel

    Reviewed Mar 24, 2015
    by (1 review) , New Zealand Flag of New Zealand

    Very nice!

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by danckert


    Reviewed Aug 19, 2014
    by (3 reviews) , Australia Flag of Australia

    Quite small rooms but comfortable .

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by sarshabaker

    Not too bad

    Reviewed Jul 18, 2014
    by (1 review) Auckland , New Zealand Flag of New Zealand

    Room had loud noise so got to move rooms and slightly were upgraded.. Bigger bed which is good.

    Breakfast is big, but okay quality.

    See how gym, pool etc is today.

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by vorpahlc

    Cool night

    Reviewed Aug 4, 2013
    by (2 reviews) Brisbane , Australia Flag of Australia

    Very form bed but otherwise good place to stay

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by helenandchris

    good spot for a stop over

    Reviewed Jul 19, 2013
    by (4 reviews) , New Zealand Flag of New Zealand

    Reasonable rooms. tidy but could do with some new carpet etc. good breakfast. Nice staff

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by heidi.saxarra


    Reviewed Apr 28, 2013
    by (12 reviews) Newcastle , Australia Flag of Australia

    Nice but smelly - stale cigarettes

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by natalie_b

    Relaxing stay

    Reviewed Feb 8, 2013
    by (4 reviews) , United Kingdom Flag of United Kingdom

    Rom good, very clean. Staff very friendly and helpful. Service excellent. Only negative was that we wanted to visit the Sky Tower Lounge and because our cards were for Excelsior they would not work the lift in Peninsula. We could have got to other floors but not this one. Were rescued by a very helpful member of staff but left feeling we were somehow second class guests!

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by cut3mcpretty

    Nice and Comfy

    Reviewed Dec 28, 2010
    by (2 reviews) , Indonesia Flag of Indonesia

    It is a nice place to stay. The room was nice but the elevator seems old or vintage??
    The location is great, near to bus stop or MRT station. But it's Singapore, and it is so easy to find MRT or bus stop.

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Peninsula Excelsior Hotel Singapore

    Outdated hotel


    We had a 4days seminar in Singapore and was booked to Peninsula Excelsior. The lobby was impressive but the room was not. The location is far from Orchard Road where the action is specially shopping.

    Going Downhill - quickly


    Having stayed in this hotel before, it came as a shock to see what is happening to it now. A magnificent lobby is a facade to rooms that are generally run down and service that is questionable. Intermittent hot water that takes about 5 minutes to find its way into the shower, hit and miss room service - toiletries not replenished, cups not cleaned - musty smell in rooms and elevators that only work sometimes, led to a five day stay that was not memorable for the right reasons. We will not stay at this hotel again and suggest that the owners spend a little money on the rooms and not the pool and whilst on the subject of the pool it would be nice if the management could provide some leniancy and courtesy when the pool deck is well populated at night instead of calling "Time Out" and shutting the lighting down at a regimentaed time each night - and some bar service / snacks at the pool would be welcomed also.

    Had a great experience for 3 months


    Being a traveler on business, hotels have become a second home for me. This being my first trip to Singapore, the Excelsior hotel was first rate. Initially my room overlooked the fire station and on several occasions the noise was unbearable. I was switched to a larger room overlooking the top of the Funan IT mall and my office in the Ministry of Finance building.

    During my stay this hotel went out of there way to make my stay an enjoyable one, I was on first name basis with most of the staff and they were getting used to seeing this American roam the lobby on many occasions.

    The pool was incredible, actually the only negative I had during my stay. On a particular Saturday afternoon I ventured to the pool and was met abruptly by a considerable number of drunk American sailors. I longed for the quiet of Europeans, Aussies, and Asians I had on previous pool visits and I was glad they were only there for a single weekend.

    I'll make sure to book with this hotel again on my next trip to Singapore.

    Great Location needs a little tlc


    We have just returned from this Hotel - staying as stopovers on way to and from UK to Nz

    Hotel is in an excellent location - especially with 2 small children

    staff very friendly - possibly due to us having 2 blonde children!

    Breakfast was great - good variety and plenty of it - even at 10am close down time!

    No noise problems, huge room for us - we only booked a triple but had loads of room for the 4 of us

    swimming pool great - and they have lovely showers and fresh towels, soap, hairdryer if you have a late flight - check out 12noon too which is good - and very efficient luggage storage system.

    We were on an SIA stopover package and had loads of free things to do too - kids loved china town

    I would stay here again for a couple of nights - great location - and as someone else said - do you need to spend much time in your room in a city like Singapore!

    Very disappointing service at the Peninsular on a Singapore Stopover Holiday


    I stopped over in Singapore in October as part of a Singapore Stopover Holiday (SSH) for a night and was accommodated at the Excelsior Peninsular Hotel in central Singapore. These stopover holidays are a great way to see Singapore apparently and they include accommodation, hotel transfers and discount vouchers for many attractions. Our flight from South Africa to Singapore arrived at 6am Singapore time and after transfers to the hotel we arrived by about 8am. This is where the probelms started - upon checking in I was told that my room would not be ready until 2pm - this was the normal check-in time... I questioned why someone on a stopover holiday who was arriving so early in the morning would not have a room immediately available and was told that this was not the hotels fault.

    Needless to say, I was extremely unhappy at having to sit in the hotel lobby with only my hand luggage for 4 hours until 12pm waiting for a room... It was possibly the worst experience to go through after a long flight when all you want is a shower and a change of clothes!! By 12pm, delirious from lack of sleep and extremely aggravated to say the least, I threw my toys out the cot a bit and demanded a room and was immediately given one!!! 3 hours sleep later I ventured out into the streets of Singapore and took it all in for a couple of hours - instead of the 8 hours I had thought would be available had I checked in at a reasonable time! SO make sure you check before booking at the Peninsular - check your arrivak time and make sure your room will be available when you get there - no matter what time!!!

    Tacky ? Not a problem


    Just back from finishing a couple of weeks in Thailand with 3 days at this hotel in Singapore.

    What I can't understand are the people who will travel to Singapore and then spend time in their hotel room !

    Sure, this place is a bit Miami Vice once you get past the lobby. But I saw the lobby twice - checking in and checking out. I didn't try the pool or the restaurants. And why ? Because this place is right in the centre of town, a 2 minute walk to the river, and less than that to a massive gadget-freak mall - plus its' very close to the City Hall underground interchange.

    It's tall enough and well lit enough to spot in the distance as you wander around most of Singapore.

    With one full day on Orchard Road, one on Sentosa and one in Chinatown, we spent our sleeping time in the hotel and that's it. We had a nice view and quite enjoyed the kitsch 80's glamour of the decor.

    Everything worked and the staff were very helpful, but as we tend to use hotels in cities as crashpads rather than homes-from-home we don't tend to mind an odd bit of peeling paint or tatty carpet.

    When I go back, I'll consider the hotel again, it's in a great spot and is very reasonably priced

    Tired bedrooms, lovely reception, agree with what has been said before


    I am in agreement with much of what has been said before, great lobby/public area, super location opposite the lovely old cathedral in its grassy area,and great views over the harbour from our high floor (14th/17th?). But as always, lots of building work going on nearby - will any of it affect the views in due course?

    But the bedrooms are a disappointment, our bathroom needed repair/refurbishment and there was little space for two cases in the room.

    The only evening meal we had in was a dinner for 35 people in a separate room, so can't comment on regular dining. House wines here about £20 a bottle, but you find those prices throughout the Far East. Our Chinese Banquet meal was OK, passable, but not a patch on the one we had at the Chinese Restaurant at the SunTec Convention Centre the previous night, or those we had in Thailand later on in the trip.

    I thought breakfast was acceptable with a wide range of items for all tastes - you can't expect European/US cooking in the Far East at this price!

    Wholehearted agreement


    The lobby, complete with grand piano and the glass sided pool look like a taste of luxury to come; jet-lagged travellers, do not be deceived, the rooms are a huge let down. Ours was spacious, we had a triple (me, husband and small son) but the bathroom showed signs of a hard life and there was an odd damp patch on the carpet just in front of the bathroom door; I was afraid to investigate that further.

    The room-safe was not working and was not fixed despite our constant requests. The room had seen better days, but at least it was clean. There was also building work going outside somewhere whilst we were there and no-one likes a jack-hammer at 7.00am... I jest not.

    Breakfast was a buffet style arrangement, but so unappetising and lukewarm that we decamped to McDonalds out of desperation. In its favour the hotel has a great location, but location and a great lobby do not a great hotel make.

    Tired - a bit of a understatement


    As per the review below - I stayed at this hotel in 2003 and can agree with this. Lobby - wonderful - fresh and modern. Pool area small but acceptable (there are 2 pools). The rooms however- thought I had stepped through a time warp to the 80's - tarnished brass/gold everywhere. Rooms small, beds lumpy and the whole room had a musty damp smell and decor to match. Lighting appear to come from 40 watt bulbs and the bathroom was slightly larger than a closet - on a closet doesnt have peeling paint and signs of mold. This is a pity because I once stayed here in the 90's and the hotel was fine then - it appears all the money has gone into the lobbys and restaurant and cannot be found for the actual rooms.

    A bit tired!


    Since 1989 I have been travelling to Singapore (on holday) nearly every year. In that time I have stayed in this Hotel, and its previous guise as seperate Hotels, about five times.

    It is a very centrally located hotel. Close to transport (MRT, Buses) next door to Chinatown, Boat and Clark Quay and their associated shops and eating places. I have always found it to be an excellent place to stay and have enjoyed the times I had there. In recent times it has been renovated and the two seperate Hotels are now linked and share a common lobby area, where once they were seperate. That renovation has been used in their recent publicity, but from what I experienced, during my last visit in June 2004, it appears that the only renovation has been that Lobby area.

    The rooms, at least in the "old" Excelsior Hotel, have not been given the same attention. The paint in our bathroom was peeling and dirty. The toilet was broken and there was definite signs of wear around the bath and sink..

    The bedroom itself had that tired look. The carpet was stained, the sheets threadbare and the fittings in the room were old fashioned, demonstrated by the ineffectual lighting of the room as a whole. Definitely a 1980's look in the 21st Century.

    This is very unusual for hotels in Singapore. If there is one thing that has been demonstrated by the City and its inhabitants, over the years I have been visiting, it is that they keep up to date with service provision.

    I will probably still stay at the Peninsula Excelsior again, I like its location.

    I just hope they get rid of the tiredness.

    TripAdvisor Reviews Peninsula Excelsior Hotel Singapore

    3.50 of 5 stars Very Good

    Travel Blogs from Singapore

    Under the Domes

    A travel blog entry by richard.smith on Sep 16, 2015

    12 photos

    Day 6, Singapore to London via Dubai. Same routine as yesterday. Good breakfast, pack bags, then place the bags in Julie's parents room. Finally down to reception to check out, only this time on the right day. Lol. We all take a stroll around some of the streets for a short while, then catch a taxi and go back to the Gardens by the Bay. Today we …

    All shopped out in Chinatown

    A travel blog entry by richard.smith on Sep 15, 2015

    4 photos

    Day 5, Singapore. Bit wet today. Leaving later today, so I thought. Enjoyed another good breakfast, then up to our room and packed our bags. We put them in Julie's parents room for the day, as they are staying a couple more days, then went to reception to check out. 'Why you want to check out 1 day early" the receptionist said. Oops, feeling a …

    Hop On Hop Off

    A travel blog entry by richard.smith on Sep 13, 2015

    6 photos

    Day 3, Singapore tour today. A good night sleep and we are ready to go again. Had an excellent buffet breakfast, packed some gear, then off to find the bus stop. With just a short stroll around the corner, we all catch the "Hop On Hop Off" bus, for a Singapore tour. Our first stop is at the Botanical Gardens, to which we hop off and stroll around …

    Magical, Musical, Trees.

    A travel blog entry by richard.smith on Sep 14, 2015

    6 photos

    Day 4, Singapore. Today we are going to the Singapore Zoo. So after another enjoyable breakfast, we all head off to the zoo. Taking our time,we admire the many exhibits around the zoo. like monkeys, elephants, reptiles, cats, polar bears, rhino's, seals, birds, and many more. Finally by 3.15 pm, all feeling a bit weary, we take a taxi back to the …

    OMG What a Ride

    A travel blog entry by richard.smith on Sep 12, 2015

    8 photos

    Day 2, Brisbane to Singapore. Waiting patiently for our flight till 2.30 am. Finally after a 45 minute delay we board our flight. Emirates 8433, a Boeing 777-300 ER. We were very impressed with the service and seat entertainment on the plane, and managed to get some sleep on the flight. Our flight arrived in Singapore at 8:25 am. Finally once out …

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