The Peninsula Hong Kong
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How has this hotel rated in the past?
- Airport Transportation
- Shuttle bus service
- Minbar in room
- Smoking rooms available
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TravelPod Member ReviewsThe Peninsula Hong Kong
Service is surpassed by no one. The head water in the restaurant was named Ricky and he would always suggest the best offerings of the night and the food was wonderful, although I did not always know what I was eating. I was embarrassed my first night when I did not have on a tie and had to return to my room to get one.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Peninsula Hong Kong
an incredible hotel. when we checked in, our room was not ready, so the front desk apologized, and upgraded our room to a suite. the gym is fantastic, the pool amazing. everyone is extremely helpful and friendly. the felix bar is great as is afternoon tea.
This is one of those great hotels that makes you not want to leave the premises! On arrival I was upgraded to a deluxe harbor view room on the 18th floor. It was spectacular to lie in bed and open the electric curtains and see all of HK lit up at night. All the amenities were wonderful - including the little teddy bear and chocolates. Put your shoes in the magic box and they return overnight shined and with the morning newspaper - all without opening your door. They really know how to do everything right.
Had dinner at Felix on the rooftop which was quite the "scene".
Can't comment on the staying in the Peninsula Hotel as we chose to stay at the excellent Mandarin Oriental Hotel across the bay on Hong Kong island- however the Peninsula bar was on our 'must visit' list as it is recommended as an excellent view to take in a cocktail. Unfortunately it is overrated - the view would be amazing if the bar wasn't pretending that everyone was there to be uber cool, rather than simply to look at the view. There was limited seating and blinds over the windows, which drastically spoilt the view. If they got rid of the blinds there really would be something to rave about. The toilets are worth a visit though!
Great hotel, unless you want a non-smoking room...
I recently stayed at the Peninsula for the second time. My first experience was wonderful, however, when I checked in this time, I was given a smoking room, when I had confirmed a non-smoking room. Being a 5 star hotel, I was extremely disappointed with the customer service. The women who was assisting me stated that the non-smoking room was only a preference, and not a guarantee (despite the confirmation). She basically ignored me and insisted I go up to the smoking room, which "did not smell". I obliged, since I was exausted from my trip, and of course the smell was like walking into a brick wall. When I went back down to the lobby, she had found me a room - but I would need to wait for 1-2 hours for it to be cleaned. When I asked for a complimentary dinner while I waited she refused (it was 9 pm). While this hotel is the epitome of luxury, and the service while I was a guest was terrific, many of my colleagues have had similar experieces regarding non-smoking rooms. I would recommend the Intercontinental over the Penisnsula. While not quite as formal, the harborview is breathtaking and the service is just as wonderful.
One of the world's very best...
There are not enough superlatives to describe the Pen experience. It remains one of the greatest (and best) hotels in the world.....
Absolutely, positively must go there.
My wife and I spent 13 days at the Peninsula over the Christmas holidays. We have stayed in many 5 start properties but this tops the list. The service is just something we don't experience in North America. We had a deluxe suite and whenever we pressed the maid service button, someone would show up within 2 minutes. The longest we ever waited was 3 minutes.
Whenever we asked for anything, be it room service, valet, limousine, etc... service was brisk, efficiently and extremely friendly. It seems that these people were bred to make guests happy.
And the rooms? One word: Wow! The lobby? One of the most beautiful in the world with live music from noon to midnight. The restaurants? Pricey but worth every penny.
The shops? OK, OK if you have to ask the price, you can't afford it but what an experience.
Staying at The Peninsula is just one of those must do things before you die!
Cant beat the PEN
All I can say is the PEN is something else! I recently stayed in the Ritz in London and the Pen has the same old world charm and attention to detail that makes it a wonderful stay. The pool is unreal and so is the top floor restaurant Felix
Superb with style
A truly amazing experience. We arrived for our two day stay at the Peninsula only to be informed that the hotel had taken the liberty of upgrading our room to a Harbor View room in the new tower and what an upgrade. Truly the view in the room must be if not the best then close to one of the most stunning views of the harbor. Who needs the postcards when you can take a photo out the window and get a picture just as fine? Superb!
Our baggage newer made it to our flight from London. This was reported at the airport and also informed to the staff at Peninsula. The staff truly made a lot of effort to get our baggage out before we left two days later calling for information at the baggage reclaim numerous times a day. In the end our luggage arrived before our departure to Australia. Superb!
Truly, if ever you have the opportunity to live at this great hotel do it. You will be pleasantly surprised.
Best you can get in HK
We stayed at the Peninsula earlier this year for the first time. We stayed in a Kowloon view room in the new building. It's worth the experience to stay in the oldest hotel in Hong Kong and it's easy to understand why it's always voted best hotel in Hong Kong. Only problem we had was the tiny TV and the room was not that big, but there aren't many hotels in HK with large rooms.
Spent a week at the Peninsula due to an excellent internet rate. What a fantastic hotel.
Biggest hotel room I've ever stayed in and spotlessly clean. Very efficient and friendly staff.
Dining and drinking there was very expensive, however its one classy hotel.