How has this hotel rated in the past?
- Free High-Speed Internet
- Room service
- Breakfast Available
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Historical Traveler Reviews Penguin Hotel Miami Beach
I loved it
We had a great time! The room was small but very clean. The staff was very friendly and helpful. The location is the best. I don't think you would find any other Hotel for that rate and service on Ocean Drive. We are going back !
KEEP THE HELL AWAY!!!
The moment we walked in I could not believe this was the same place as the pictures. The room and the bathroom were tiny. The lights took about 5 minutes to actually turn on after you flicked the switch.The toilet for some reason would not flush. Housekeeping harassed us every morning by banging on the door about 3-4 times to tell us they had to clean. The front desk agent barely spoke english and knew where nothing was. The "beautiful" pool they said we had access to is the size of a bathtub and had bugs floating in it. To make things even worse, the day we check out the elevator goes out of service!!! We had to walk our 80 pound suitcases down 3 flights and not one person offered to help!!!
Thanks Penguin!!! Thanks for letting me know how much you suck!!!!
Would never stay there again...even if it was free
If I wanted to stay in bug invested college dorm, I would have requested one. The bathroom was tiny, the bed was uncomfortable, the hallways were noisy and worst of all were the black bugs that gave me a horrible rash. The location was convenient and the restaurant was excellent but that is not nearly enough to warrant another visit.
Not as bad as I thought it would be!
After booking the Penguin, I read over the reviews about this hotel and panicked. To my surprise the room was fine. The only problem was the strong smell of insecticide.
One of the most horrible places
Yes, we went to Miami for a bachlorette party and were trying to be as practicle as possible but NOT CHEAP. The hotel was horrible. Our toilet didn't work and when we tried to get someone to fix it, the girl at the front desk yelled at me. I placed a call to the manager, she never called back. There was sand on the chair and floor and our air conditioner looked like it was going to fall out of the window and only blew semi-cold air. Our first clue to run should have been the girls checking out when we were checking in because they didn't like their room, we figured how bad could it be, BAD! The only saving grace was the location, pretty much walking distance to everything. The restaurant located in the hotel was very good as well. Too bad they are not actually affiliated with the hotel, they were more helpful than the front desk.
It was OKAY!
The location was great! The room was small. When I first arrived, the refrigerator wasn't working that well, but the staff changed it very quickly. I did find one dead cockroach in the closet (the big flying kind) and also found a live one! The hotel is very old and the elevator was very small as well. I would stay there again if it were my only choice, but I would definately look around A LOT before deciding on this property!
Rooms were clean and cozy. Staff is helpful.Next to the beach, near everything.No complaint. I don't understand the people who stayed there and then complaint. If you don't like it, just leave the hotel and go somewhere else. They want a 5 star hotel for the price of 2 start.
Sleeping room only.
We didn't know what to expect from a hotel as reasonably priced as this on South Beach and learned you shouldn't expect much. The frame for the bed was backwards, with big metal things sticking out at the foot that we continually banged our shins on. We were going to turn it around but didn't want to disturb the mouse poison under the bed. The towels were small and transparent. This would qualify as a dive. Luckily, we spent very little time in it and most of the yuck was made up for by the location. And the great cafe on the first floor.
Great location, right in the heart of the Art Deco Distric and close to most clubs. The room was basic, but clean. No frills, but affordable. A definite recommendation if you don't want to spend $400 @ the Delano.
I came for the location, right on the beach. But, the room was awful! The bed was infested by small black and red bugs. I notified the front desk, and all they did was spray alot of insecticide in the room (which didn't harm the bugs at all, but almost killed I and my guest!).Furthermore, the hallway is very dark, as well as the rooms themselves.
One saving grace is the restaurant. Great breakfast :) But, if you can spend a few more bucks, look elsewhere.
TripAdvisor Reviews Penguin Hotel Miami Beach
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