Pavillon Saint Augustin
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Historical Traveler Reviews Pavillon Saint Augustin Paris
Nice large rooms, great location, clean and quiet
We spent a glorious week in this fine hotel. We were impressed by the size of the rooms and the cleanliness. The location was perfect, 10 minutes to the Arc. Great cafes and bistros are very close. We highly recommend this great value.
After reading the other reviews on the hotel, I was dreading booking the hotel but I was pleasantly surprised by the hotel.
First off, forget what anyone tells you on how to get to the hotel. Get off at St. Lazare metro. There are escalators that take you to ground level and the ease of rolling any luggage from the station is simple compared to other metro stops.
The previous review was correct in reference to the heat vent. "The room was an oven." Me and my wife can attest to that and there didn't seem any way to adjust it. We bought a souvernir thermometer and it was 78 degrees. Still with the window to the balcony a little open it was manageable.
What was pleasant was the breakfast. Hopefully it is included in your package. Awesome spread of pastries. Great variety. Loved the freshly squeezed Orange Juice. They could have brought the toaster oven out earlier (We got there at 7am), but the pastries more than made up for that.
We did have to ask for the iron from the front desk and ended up using the table to iron our clothes, but this was manageable.
The safe worked which was excellant, but not the frig. Still as we were in Paris during winter, we were able to place any of our drinks on the balcony and within an hour the drink was as if it was in the frig overnight.
I would suggest asking for a higher level floor to avoid the street noise and earplugs. We did this and got a room on the 5th floor. The view from the balcony was good, but we were rarely in the room.
Not very clean, no room service, feels very old.
The locations is great, however that's pretty much the only positive thing about the hotel. No room service. Of course, no iron in the room.
When asked for iron at the front desk, were told that there is no room service and we have to get eveything ourselves. Accidentally (or not) tried to charge every days' breakfast (which we did not have) upon check-out. Our room was very big, especially for a Paris hotel, but everything felt old and not clean. Paid about $125/night - feel that it wasn't worth it. Overall - not too bad, but nothing good to remember.
Don't stay here!
Never Again! The hotel is well located but it's not worth staying there for location alone. They couldn't find our reservation and didn't have a double room for us. After a long battle and several phone calls to our booking agent in the UK they offered us a twin room which was unacceptable to us but it was late at night and we were tired. The following day they found a double room for us so we had to vacate our room at 11am and we were told not to return until approximately 6pm. We found throughout our stay that staff constantly pointed the finger at each other in terms of allocating blame/responsibility and they didn't seem to share information when changing shifts - for example, when we arrived back at 6pm on Saturday, the receptionist on duty then didn't have any information and we had to explain our situation once again. No apology was made by either of the three people we dealt with and we were made to feel like we were being awkward customers. The booking agency rang the hotel on Saturday and they were told that everything had been sorted out and we were really happy....they never asked us if we were happy! The staff were exceptionally rude and unhelpful. What happened was a small problem and could have been resolved quite easily but the impression the staff give is that they don't really care. Housekeeping will commence knocking on your door at 9am each morning regardless of whether you're checking out or not - not my idea of a relaxing weekend break! The 'Left Luggage' service means you can leave your bags in the corner of the hotel public bar! I most definitely wouldn t recommend staying here.
Sagging beds, threadbare spreads, and hot heads...
I am not sure who adds the stars to a hotel's star ratings, but this hotel should have rated maybe one of it's three and a half stars. We went to Paris expecting very little for money spent on accomodations, but even with our lowered expectations we were disappointed.
The room was sizeable by European standards, with a nice sized bathroom. The disappointment stemmed from the furnishings. The bed, covered in one of the tattiest bedspreads I have ever seen, was hard.
Yet it still managed to sag dramatically. (the kind where two people meet in the middle without trying)
Add to the discomfort was a heat vent that you could not stop. The room was an oven. We ended up taping the vent closed and then still had to leave the windows ajar to stay cool. This prompted early morning wake-ups due to the busy traffic below.
I had three of the worst night's sleep I have ever had on a holiday.
To the hotel's credit, the location is excellent and very easy to access from the metro. But I would not recommend it on these qualities alone. There are better deals to be had.
OK for business trip
We stayed at this hotel from 12 to 18 September 2003. Air conditioning was in order (!), digital coded room safe OK, but it does seem the rooms lack on maintenance. Reception desk is not quite friendly. nor polite. Location 3 blocks from Grand Magasins, but it's a commercial district after all, and we would not recommend it to first-timer Paris visitors nor honeymooners. OK for the business traveller. Gabriel & Lucia.
A friend and I stayed here back in January 2001. We'd booked online and although there was a slight problem with the hotel finding our booking, things were sorted out quickly and pleasantly.
The room was fine, though not huge, but since we were out sightseeing all the time, it wasn't that much of a problem. They were clean and tidy.
The location is great, five minutes walk from a major train and metro station, along with bars and restaurant. All close enough to be convenient, but far enough away so we didn't hear any noise (from our room at least!). Also the area felt safe enough for us to walk back from the metro after seeing the Moulin Rouge show.
Good location, mediocre rooms
This hotel is in a good location, walkable in about 20 minutes from the Place de la Concorde and right down the street from the Paris Opera house. It's a commercial area, but a nice one.
The rooms themselves were nothing to write home about. They seem to have been decorated in the 70s.
Also, BEWARE while the online listings said the hotel has air conditioning, it doesn't work. We called the front desk to find out how to turn it on, and they said it's broken (with no indication that they ever planned to fix it).
However, the location was good enough that if I could get the same $99/night rate again, I might stay there next time.
Don't Stay Here! Liars
They tell you on their website, all rooms with Air Conditioners. true They don't tell you 50% of the air conditioners are NOT WORKING. Yes, we spent one night in absolute heat in the hottest summer in Paris since 150 years! Do not stay in this hotel.
TripAdvisor Reviews Pavillon Saint Augustin Paris
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