Hilton Memphis

Address: 939 Ridge Lake Boulevard, Memphis, Tennessee, 38120, United States | 4 star hotel
 
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*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

Location

This 4 star hotel, located on 939 Ridge Lake Boulevard, Memphis, is near Memphis Botanic Gardens- Hardin Hall, Dixon Gallery & Gardens, Lichterman Nature Center, and Shelby Farms Stables.
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Amenities

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      Historical Traveler Reviews Hilton Memphis

      Great hotel!

      from

      We stayed here July 28, it was great. The room was beautiful, the bar friendly, nice lobby, great pool and hot tub. It was very quiet in the room.

      Nice place!

      from

      We stayed at the Hilton on our way back from Branson, Mo and enjoyed our one night stay.

      The hotel is very well decorated and the rooms are very plush.

      They have a nice pool and well equipped workout facilities.

      They need more people at the registration area, but other than that, I would definitely stay here again.

      Excellent experience

      from

      I was in Memphis for recently and wanted to use my Hhonors points to save a little cash. All the Hilton brands were unavailable except for this one, so I went ahead and booked it, despite being a little weary given some of the reviews here. However, after staying there, its clear that the Hilton renovation/conversion has really made this a great hotel.

      Arrival: I got stuck at a layover and was actually a day late checking in. I called up the hotel to let them know, worried they would cancel my reservation. They assured me they would keep it and note it on the computer (any traveler will tell you that this is not very comforting). Thankfully, when I arrived, the reservation was intact. The lobby looked new with several plasma screens decorating the walls and bar area. The receptionists were attentive and we even joked around a bit.

      Room: Room was done in sort of a deco/modern theme. As the room is in a circular tower, the shape is a little unusual, but perfectly fine. Pretty good views too. It was comfortable and everything worked. The only flaw in the room was the crack in the sink of the room, though it didn't leak or cause problems.

      I didn't check out the amenities as I didn't have time. I think the pool was being worked on as from a distance it looked empty.

      Overall: Liked it a lot and would definately recommend it. Also, the provide shuttle to and from the airport.

      Wonderful Hotel!!

      from

      We reserved a room at this hotel for less than $60 a night through Hotwire! It was way beyond our expectations! The room was gorgeous! Everything was new and modern. The bed slept great. The service was good, too. We will definitely stay here again when we come back to Memphis and I would recommend it to anyone!

      Terrible Service - Stay Away

      from

      This hotel has a policy of overbooking and has no interest in taking care of guests. I had a pre-paid reservation and had called the hotel when I found out my flight from Atlanta was delayed. The clerk assured me that they had my reservation and would hold the room regardless of the time I arrived. Also, my reservation was guaranteed for late arrival. When I finally arrived at 1:30 am, I was told they were sold out and had no rooms. They refused to honor my reservation or to refund my money. The night manager did end up paying about half the amount I paid for me to stay at another hotel, but both he and the front desk clerk were callously indifferent and not apologetic at all. In the meantime, they were checking in another guest who had been on the flight. When I questioned this, the response was that his reservation was "under a block of rooms" so I guess the message is that a single reservation doesn't count. Couldn't tell you what the rest of the hotel looks like as I never got a room nor will I stay there ever. There are lots of hotels in this area of Memphis so why bother to try and stay at a hotel that may or may not honor a reservation?z This hotel needs to take some lessons in good customer service. My recommendation is the Courtyard on Park - every time I have stayed there I have had great service.

      Great hotel

      from

      I stayed in the Hilton Hotel on last weekend. I really enjoyed the Hilton. The decor was very modern - the room was huge! I thought the room was just great!! The decor in the hotel dining area was neat. I enjoyed my stay at the Hilton and would recommend it to anyone traveling in Memphis.

      Average service

      from

      Stayed at the Hilton for 3 nights from 3 April 2004. I had booked 2 rooms but was unable to get a room with double beds until the second night. Although the hotel is on the outskirts of Memphis it's still handy for every-where and as I booked it through Priceline & got a very good deal I'm not too unhappy, although the service was slightly disappointing.

      Best Hotel in Memphis!

      from

      Located in an office park east of Memphis just off I-240, easy access from airport and downtown/midtown. Ok, so it's not right on Beale St or next to Autozone Park, but you can get to anywhere in Memphis easily from here. Dramatic round glass tower, lobby features a gorgeous modern fountain and has a clean and lofty, modern yet comfy feel. Rooms are incredible, huge and well-appointed (and well-lit with a wall of windows and good lighting), bed very good. Excellent bar fare in the lobby and very good breakfast buffet (with biscuits and gravy, yay!). The service is nothing but outstanding! All staff were friendly and welcoming, professional and committed to service. WiFi available in every room, very fast (11 Mbps). Hilton just took over this property a couple of weeks ago, and everything is brand spanking new and immaculate. Caution: the Business Center is still under construction, but staff helped me get a document printed at 7AM (and thereby saved my rear with an important client). This will be the only place I will ever stay in Memphis for business and I truly recommend it!

      Park Vista Needs Improvement

      from

      I stayed at the Park Vista Hotel for one night, paying only $45.00 through priceline. This hotel has recently been purchased by Hilton properties and will be undergoing a complete renovation. The room size was decent, with 2 double beds, a table with 2 chairs, small closet, iron and ironing board, and bathroom with tub and toilet seperate from the vanity. The decor was rather outdated but everything was clean. Upon check-in, it was pointed out that we were prepaid through priceline. I have noticed that other hotels I've stayed at through priceline do not usually point out the priceline part. Oh well...The light bulb in the toilet/tub area was burned out when we arrived. WIth the door was shut, the area was completely dark. We called housekeeping 3 times over the course of 5 hours before this problem was taken care of. The people I spoke with were somewhat rude and would never say if a light bulb was on the way or not. Within 30 minutes of the last call, a maintenance man arrived. He was exceptionally friendly and helpful and kept apologizing for taking so long to get to us. He had been held up by a leak in another room. We wondered why no one had bothered to explain this to us during our 3 phone calls. How easy it would have been to tell us why it was taking so long! Overall, this man was the only friendly staff member we encountered. Others seemed unfriendly and did not go out of their way to greet guests with a smile or a simple "Southern hospitality" type of greeting.The only other problem with the room was that the toilet ran all night. Since it was late, we shut the bathroom door and dealt with it the best we could. Hopefully, the future renovations will correct problems such as this.

      We were treated poorly

      from

      On 2-21-03, we arrived at the hotel. The valey attendant insisted that we move our car out of the way, yet there was plenty of room for others to park. When I told him, "Can you wait a minute," we needed time to unload our luggage. I inquired did you see where my parents went he shrugged his shoulders and answered," no." Well, I said could you tell me where room 723 is he said, "No." So, I figured he was upset and he did not want to help us. Can you at least tell me how to get into the main entrance of the hotel, since there were two doors? He pointed to the main entrance. I felt that he could have at least told me where to find the elevators. On our last day there, my mother and daughter were in the dining area and they were asked to move from there. My mother asked, "Why are you moving us and the cashier attendant could not give her an answer. My mother complied with the cashier and moved to another table. She then asked a waiter to please call for a manager. When the manager came, the cashier attendat apologized, but could still not give her a straight answer of why they were moved from the main dining area to the side of the dining area that was less visible. The manager told my mother that breakfast was on the house. My mother replied," I do not have a problem with paying because I have money. What I do have a problem with is being discriminated against and humiliated in front of other guests. We are Mexican-Americans.

      TripAdvisor Reviews Hilton Memphis

      3.50 of 5 stars Very Good
       

      Travel Blogs from Memphis

      Elvis Is Everywhere! Elvis Is Still The King!

      A travel blog entry by buckanddeanne on Jul 20, 2014

      28 photos

      ... doctor and his prescription pad. Maybe both. Yep, the boy from Tupelo did all right. But If Elvis could hear the blues played on Beale Street one more time I wonder what he'd give? "When you see the tip bucket, don't duck it. Thank you very much. You're fantastic." If Elvis could appear on The Biggest Loser, he would, and he would win. If Elvis now had the choice of leaving the building or staying in the building, he would stay...just a little bit ...

      The house of rock n roll

      A travel blog entry by biancadon2014 on May 25, 2014

      10 photos

      ... rooms were very impressive. He has truly got a lot of awards and to this day has won more then anyone else. His clothes were up on display along with his and Pricilla's wedding attire. One of my favourite parts was possibly the automobile exhibit of all his cars. The pink Cadillac he bought his mum is so gorgeous and such a sweet gesture. Seeing the graves was quite unreal. To think the king of rock of and roll was metres away. An odd fact was that ...

      Music, Beer and BBQ

      A travel blog entry by rplester on Mar 06, 2014

      16 photos

      ... attraction visit of my trip while still providing the least educational value. Admission to Graceland was $37 and they also charged you $10 for parking. During the tour I realized that it's definitely creepy walking through a dead man's house that hasn't had the decor updated since the 70s. But if you're a design student and you want to go back in a time machine where putting fur and rugs on walls is socially acceptable ...

      Memphis, one of my new favourite cities!

      A travel blog entry by alyce5 on Jun 16, 2013

      12 photos

      ... in this place. They had even had U2 record their Rattle and Hum album there. I was so excited to stand on the very spot Elvis recorded his first records, and even hold the same microphone! The Civil Rights Museum was founded in the place where Martin Luther King Jr was assassinated, interestingly enough. We could see the spot on the balcony of the hotel where Dr King was shot, and the museum went through the history of the Civil ...

      That ain't no trash can!

      A travel blog entry by healsby on Aug 31, 2012

      6 photos

      ... hours in the museum, we headed out into the sunshine
      and decided to walk up to Sun Studios on the other side of town. The walk took
      about 45 minutes and we ended up wandering through what looked like an abandoned
      industrial estate, although google maps had assured us we were going the right
      way. We have since come to the conclusion that all of Memphis looks dodgy and
      rough, even when it's not, and it's lovely....that just what Memphis looks ...