Crowne Plaza Hotel Houston- Medical Center
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Historical Traveler Reviews Crowne Plaza Hotel Houston- Medical Center
Tripadvisor does everyone a diservice by rating this hotel 4 stars-it has all the amenities but not the quality standards of a 4 star property. The hot tub is the best of any hotel I've stayed at-that is all that is 4 star.
Worst hotel experience ever.
Take some shoes! This hotel is one of those that you are not going to want to walk around in barefoot - DIRTY. The quality - a step below Motel 6. Our room was missing bed sheets and towels. It reaked of mildew, which was growing on the carpet. The water trickled out of shower and finally stopped altogether (when I had a head full of shampoo). After rinsing my hair with cups of cold water from the sink I immediately got out and called the front desk. They weren't helpful and didn't seem concerned. Their solution - to bring me a towel. We checked out and went down the street to Holiday Inn (which was great by the way). What to hear the funny party? When we checked out they actually asked if they could "show us another room".... um, no - I don't think so!
Not worth $109 rate originally quoted for king (not suite)
This older hotel is located right off the freeway, so expect a lot of freeway noise. We asked to be moved to a quieter room (we were on third floor about freeway height) but was told we would have to upgrade to a garden suite. The light inside the door didn't work, so the room seemed dark. We were disappointed to find the bar and restaurant both closed at 10 p.m. (maybe they stay open later if hotel has a convention). The outdoor hot tub looked nice--but weather was a little too cool to use. Bed was comfortable and water hot, but room not worth the non-refundable, non-cancellable $60+tax, due immediately on booking.
It was alright
I booked a room at this hotel based on what I saw on the internet. The room we were put in was not in the same area displayed. It wasn't the greatest room I've ever stayed in but for $49 what was I expecting. It did appear someone had gone crazy with red fingernail polish, and a roach joined me in the shower, not sure where he came from. But we were there to take my Mom to MD Anderson, and not for a vacation. We will be staying there again because the rate is something we can afford given our frequent trips to the hospital. But I will let mgmnt. know of our past experience when booking again.
Don't stay here unlesss there are no other hotels
Stay here only if there is nowhere else to stay. I arrived at 3 a.m. and was placed in a room that was so dirty and smelled so bad I could not possibly stay. I found another room in the area and when I went to the front desk to give back my room key I was told I would be charged for the night! The night desk clerks were rude and insulting, refusing to help in any way. I asked for a manager and was told no one was available. Thank goodness the auditor came out to smooth things over after hearing me arguing with the clerks. I was put in a suite that smelled better than the first room but had ants in the bed. The day manager moved me to a tower room, which was ok, the only location to accept a room here.
Okay, but some problems
We just got back from a 4 night stay. This is my third time staying here over a 15 year span. The hotel is dated, but it still is not that bad. We were there mainly for Astroworld, so the location is ideal. Close enough to walk are you can take the hotel shuttle. Took a cab downtown to a Astros game $17.50 one way. The lobby is very nice when you walk in, but when you start looking around you can see how old the place really is. We stayed in the Ex. Suite that was very large. It had a sitting area, with a wet bar & fridge with bar stools, tiny double beds good for 1 person 69 a night. The toilet had to fixed while we were there and we had 4 people in the room, but the maid would only leave 3 towels, I had to call and get more everyday, that got old. We ate in the restraunt for breakfast 1 morning, it was ok, Shonney's next door half the price. The pool is a basic pool w/kiddy pool lawn chairs, the jazuczi was nice with a water fall. Felt great after walking at Astroworld all day, closes at 10pm. They have a little game room, also small gift shop. This hotel is not to bad if you get a good rate. Email me if you want some more info.
Great Stay, Wonderful Rate
I booked the Park Plaza before reading the review, and was terrified that our stay would be horrendous. To my relief, I was pleasantly surprised. Granted, the hotel is an older building, and I can see where it could need some renovations, but this fact is not obvious at all. The lobby is very impressive, with all the elaborate details of an upscale hotel. We stayed in the towers. The room was clean and comfortable, and the staff was very friendly. We ordered room service which arrived promptly. The hotel offered swimming, a waterfall jacuzzi, a baby pool, several gorgeous ballrooms, three restaurants, and great room service. All this for the internet rate of 35.00!
Great Medical Rates
This hotel has a wonderful medical rate for people going to the hospital in houston. My mother is going to MD Anderson Cancer Center and we checked out a couple of the economy motels that had medical rates and they were terrible. We finally ended up at the Park Plaza and they have a medical rate of $49 a night which is about the same as the economy motels. They also have complimentary breakfast, free local phone calls and free transportation to and from the medical center for medical rate guest. The hotel is a very nice for medical guest. Also, the waterfall jacuzzi is great! The staff has always been very nice to us. So far we have been staying there off and on for about 2 months. I would recommend this hotel to everyone!
This was the nightmare from hell. The room they put my mother and I smelled so bad I asked for another room the next day. The new room was somewhat better, but was not even close to Radisson's reputation. The elevators had garbage in them. It was an absolute nightmare. This place does not deserve the Radisson name.
What is Radisson Thinking?
Radisson... the same people that bring you some of the finest chain hotels in the world somehow landed their name on this place. This is OBVIOUSLY some franchise property that Radisson has no idea it is operating. Nice lobby area, but when you get to the hallways and rooms it's all over. Motel 6 quality for a Radisson price. I'm a VERY loyal Radisson customer and am consistently pleased with their accomodations, but on my next visit to Houston, I will definately re-think. Out dated rooms, dark halls, lousy gift shop, and more! The staff is not too bad, but not the Radisson standard of "Genuine Hospitality" found at other properties. Until they do a MAJOR renovation, find another place to spend your money!
TripAdvisor Reviews Crowne Plaza Hotel Houston- Medical Center
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