Park Plaza Cardiff

Address: Greyfriars Road, Cardiff, Southern Wales, Wales, CF10 3AL, United Kingdom | 4 star hotel
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This 4 star hotel, located in the City Centre area of Cardiff, is near National Museum and Art Gallery, Indoor Market, St. David's Cathedral, and Castle Arcade.
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    Historical Traveler Reviews Park Plaza Cardiff

    Fantastic hotel !


    WOW what a hotel !

    we had one night here last weekend,its stunning !

    having read the reviews we were looking forward to it and we werent disappointed,the room was fabulous.

    everything from the staff,cleanliness,decor,food etc was of a high standard

    wish we could have stayed longer and will definitely be going back !

    An Excellent Choice For Cardiff


    I am a travel agent who spent 2 nights at this hotel in October 2005. Excellent location, just 1 block from Cardiff Castle, several restaurants, shopping, and several sights. Front desk staff were very friendly, recommending several restaurants for meals. Room was large with excellent beds, and clean, modern bathroom. Internet access in room. Morning breakfast buffet was included and had hot and cold choices. Very good selection and tasty. Lobby is modern with lovely fireplaces. I would highly recommend this hotel to anyone going to Cardiff.

    Excellent Business Hotel


    I usually stay at the Hilton when in Cardiff, but was peeved that their expensive rate didn't include breakfast.

    Got a really good rate at the Park Plaza and was very impressed. The hotel is ultra modern, with cool darkwood interiors in the public areas.

    Very friendly and efficient reception staff. The bedrooms was high ceilinged and airy with a comfortable bed and excellent, stylish bathroom. Housekeeping was of the highest possible standard. Wifi was available free of charge.

    Minor gripes were the absence of a trouser press (ALL decent hotels should have one) and a breakfast that could have been hotter. These, however, did not detract from the overall experience. The Park Plaza is a top quality hotel and deserves to do well. I will probably stay there again (sorry, Hilton).

    Very highly recommended.

    You really need to stay here!!


    Where do i start?

    I booked a room here for 10 September, and my experience at the Park Plaza in no doubts outshines any other hotel in Cardiff.

    I booked a corner suite (a small upgrade fee from the executive), and boy was it worth it.

    Check in is at 2pm, I arrived at 11.30 and was in my room by 11.35! This alone is unusual in any hotel. The reception team altered the rooming list to get me into my room. Nothing seems to be a burden, the reception team are very welcoming and really try to make it an efficient and professional experience. First impressions go a long way.

    In the lift, i was hoping that my room was going to be as pleasant as the check in, and yes, i was very impressed. The rooms have very high ceilings, large heavy wooden doors, and very calming, modern yet classy interiors. I had seen other category rooms prior to my stay, and all rooms are of a good size, even the standard or superior rooms are equal in quality of the suites.

    My corner suite was very impressive, very good size, with a 2 seat sofa, with 2 chairs and a coffee table. The bed was Huuuge, with feather duvet, did not want to get out of bed in the morning. The bathroom was very ample in size, double walk in shower, nice deep bath and very modern sink on like a 'wooden block'.....Honestly, there is nothing to dislike about the standard of accommodation. You get all the expected amenities, such as well stocked mini bar, plasma flat screen tv etc.

    The restaraunt and bar are well worth a visit, not over priced and a real good atmosphere, the bar staff really make you feel like you wanna be in there!

    As fas as other hotels in cardiff compare, there is no comparison. Why the Park Plaza is not a 5 star hotel really baffles me! Have stayed at the Hilton before on a few occassions, and will never stay there again. Even if the Park Plaza was more expensive, i would still not use the Hilton. I dont think it will be long before the Plaza increase thier rates.

    So i think you get the picture, i love the plaza, and so will you. So if you need a hotel in cardiff, forget the Hilton, The Holland House and the St Davids, nothing will be as pleasant as the Park Plaza!

    What an Hotel!


    Just got home from a FANTASTIC stay at the Park Plaza in Cardiff. I've never really heard of the chain before, but I'll DEFINITELY be staying with them again!

    The staff were very welcoming and friendly and seemed like they really enjoyed helping you - very rare in many hotels in Cardiff, and I've stayed, or at least visited most!

    The rate seemed very reasonable for the style of hotel and I was a little cynacle when my friends suggested saying there because of the low price, however my doubts were completely unfounded. This is a top class 4 star hotel that easily rivals the 5 stars in Cardif and in fact beats them on many fronts. The decor was modern, and yet warm. The rooms had a fresh and open feel and had all of the mod-cons from mini-bar to wireless internet.

    One last note on the restaurant, the dinner menu was varied, and you could choose "small" or "large" plates of each of the dishes - I think this is a GREAT idea!

    Excellent hotel - can't wait for a reason to stay there again!


    Had booked a room for the Park Plaza for the night of the U2 concert in Cardiff - it was the only place available.

    What a superb hotel! We had requested early check in and arrived even earlier than planned and yet our room was ready. Nothing was too much trouble. We quickly finished the milk supplies for the in-room tea & coffee facilities - one word to reception and they were replenished.

    The most comfortable bed I've slept in for a long time, fabulous shower and the design and quality of the room was fantastic - in fact the whole hotel felt very chic and comfortable.

    I wish I had had more energy at the end of the concert to stay longer in the bar for drinks as it had a great atmosphere. Saying that, room service was quick and efficient and very tasty!

    Breakfast was the tiniest of a let down - we came down at the most popular time it seemed and had to queue a lot and not all items were available. Saying that, it was all delicious and my fiance went up to the buffet after me and everything was replenished.

    Cannot recommend highly enough.

    Great, city centre hotel


    Good room, restaurant & staff and fantastic central location. We did have a room at the front, which didn't suffer from any noise from the bars (although it was a Monday night). The photos of the hotel and rooms are representative. While the car park is a multi-storey across the road, it seems secure, as it is closed during the night. Our car parking ticket was validated for free.

    We booked with a "Cardiff Delight" package, which was good value for money (room, inc. dinner & breafast, and champagne & strawberries on arrival). I wouldn't hesitate to recommend this hotel to friends & colleagues. I'd like to go back to see what the gym & pool look like - perhaps someone could comment if they have seen it

    Great hotel, outstanding food!!!


    I stayed at this hotel last weekend and have to say the standard of rooms and service is excellent, and comparable to any top hotel. I also work in Cardiff and have eaten lunch at the restaurant bar on several occasions. The food is the real selling point of this hotel in my opinion. Lunches are superb with great dishes that you won't find anywhere else in Cardiff. Evening meal is also superb. No pretentious food here, just top quality ingredients. Leaves other so called good restaurants in Cardiff way behind in quality and standard.

    Really nice hotel in Cardiff


    I have stayed in some expensive but terrible hotels in UK cities.

    Park Plaza was very friendly - the front desk helped out when I needed to book a meeting room at short notice - and the hotel was very comfortable.

    Food was good, rooms were very comfortable - modern, light, a bit minimalist but good. Bathrooms not huge but nicely done - very modern. Comfortable beds. No question that I would return when I am next in Cardiff.

    Price was reasonable too - 79 per night (maybe a late booking deal).


    Stylish modern hotel with minor glitches


    The Park Plaza is a brand new hotel (opened February 2005) located close to the city centre so is ideally placed for High Street shopping, Cardiff Castle, the National Museum of Wales, the New Theatre and Cardiff's lively night life. It has about 130 rooms and these, and hotel in general, have quality fittings and furnishings. The building started life as Mid Glamorganshire's Council offices and certainly looks like an office block from the outside.

    Opposite the hotel are two noisy bars (a Varsity and a Lloyds/Wetherspoons), so a room on the front might be noisy at night. These bars are not recommended to the over 25s; we entered one by mistake but promptly left due to the excessive noise and floors made sticky with spilt beer!

    Checking in to the hotel was fast, efficient and helpful. Note: that there is a short stay small parking area outside the hotel for unloading cases.

    Our room was not very big but the double bed was firm and comfortable with crisp sheets. Furniture in the room consisted of a large desk, chair, two bedside tables, fridge (with minibar), and tea/coffee making facilities. There was an inbuilt wardrobe (with proper removable hangers), ironing board and iron. My main gripe is that there was only one chair for a double room and that wasn't very comfortable. Lighting was just adequate for reading but why hotels of this quality can't provide a separate reading light and a comfortable chair is beyond me. The TV had a very limited number of channels and no radio that I could find. There was no video/dvd player, WIFI internet or room safe.

    The bathroom was large with plenty of mirrors including a separate shaving/makeup mirror. The washbasin was a modern rectangular sink set into a slate plinth. The bath (with shower over) was large with minimalist, fiddly controls. Soaps and shampoos were good quality and the towels were thick.

    Breakfast is self service for cereals, juices, fruit, cheese and cakes. The cooked breakfast, hot drinks and toast are ordered from the waiter/waitress. Service was excellent and the cooked meal was well prepared with fresh ingredients and the minimum of cooking oil. Pleasant view from the restaurant.

    Cars are parked opposite the hotel in a multi storey car park. It is well lit and locked late at night. Make sure you claim the reduced parking rate of 10 per night at reception on leaving the hotel.

    Leisure facilities will not open until June 2005.


    Location, friendly staff, quality fittings and excellent breakfast.


    Cost of parking, possible noise from bars opposite, no WIFI and smallish room (329).

    TripAdvisor Reviews Park Plaza Cardiff

    4.50 of 5 stars Outstanding

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