Park Hyatt Zurich

Beethovenstrasse 21, Zürich, Zürich, 8002, Switzerland | 5 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 5 star hotel, located in the Enge area of Zürich, is near Church of Our Lady (Fraumunster), Parade Square (Paradeplatz), Tonhalle Gesellschaft, and Beyer Museum of Time.
Map this hotel

Amenities

       

    TravelPod Member ReviewsPark Hyatt Zurich Zürich

    Reviewed by paulvangorp

    Accomodating Accomodations.....

    Reviewed
    by (6 reviews) Trophy Club , United States Flag of United States

    The third of Hyatt's Top Six level seven that we have stayed in within the past three weeks. Just coming out of our stay in the Park Hyatt Milan, this hotel had a tough act to follow. I'm impressed. Zurich being mostly business, this hotel still manages to tend to the leisure traveller in grand style. The décor and room finishes are great and well designed although the breakfast at 47 CHF was not up to the standards of the Park Hyatt Milan or Paris Vendome. All said, a great staff and a wonderful experience.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Park Hyatt Zurich Zürich

    Beautiful Hotel

    from

    I was a little concerned after reading some of the less than glowing reviews of the Park Hyatt on this site. Having stayed there 5 nights, I'm convinced they just needed some time to iron out opening details.

    The rooms here are incredibly appointed in a modern fashion. Service is impeccable. Everything about this Hyatt is top notch, from the spa/gym, to the restaurants, to the lounge areas.

    We were never bothered by staff while we were in the room, however, everytime we left and returned, our room had been tidyed up and restocked with water and fruit.

    The hotel itself is slightly out of the way of the main street - closer to the Lake. So, it you are looking to stay right in the middle of the action, this hotel isn't for you. However, it is only a few minutes walk to the center of town, 10 minutes walk or a short cab ride to the train station. The upside to the location is that you won't have to worry about noise.

    Our package included an excellent breakfast - in the lounge or in our room, hot or continental, which was nice.

    This is a 5 star hotel - its not cheap, but worth every penny if you want to pamper yourself with a great experience in Zurich.

    Excellent staff

    from

    I was rather concerned after reading some complaints about the staff at this somewhat new Park Hyatt hotel. My stay at the hotel however indicated that the staff must have undergone further training since then. Every staff member I came into contact was incredibly attentive. The receptionist took us up to our room personally. The concierge worked very hard and continuously kept us informed in his attempt to get tickets for us. Other staff members went out of their places to make sure that we're happy. The rooms are exquisite and very comfortable. Just like Zurich itself, it is more of a business hotel than a tourist hotel, so the guests tend to be more formal and conservative than Paris.

    Nice hotel, great location, modern rooms

    from

    Nice hotel, great location. Modern rooms. There is not much to say. As a Hyatt Platinum-Member I saw a lot of Hyatt's all over the world. And Park Hyatt Zurich is one of the best hotels I've ever stayed in.

    Great new hotel in Zurich... The Park Hyatt

    from

    I have stayed at many new European Park Hyatt hotels, for example Paris on rue de la Paix, in Milan right adjacent to the Duome, in Moscow at the Park Hyatt just next to the Bolshoi, and in Zurich right in the heart of the city.

    What I like about Park Hyatt hotels is that they are consistent in their standards, always located in a top notch part of the city, and in Zurich what I liked most was their beautifully appointed guestrooms, bathrooms and public areas in general. The service was excellent, the people were very frientdly.

    Well done Hyatt, keep it up !

    Very modern and nice rooms!!

    from

    First of all I'm shocked about the other reviews. I live just about 40 km from Downtown Zurich and I stayed in a room in Park Hyatt Zurich in December 2004 for free (Hyatt Faster Free Nights-award) because of my wife's birthday and by the reason that we like Hyatt-hotels the most. We saw about 40 or 50 Hyatt Hotels worldwide (Sarasota, Berlin, Hamburg, Cologne, Mainz, New York, Miami, Key West, Adelaide, Sydney, Goa, Mumbai/Bombay, Milan, Acapulco, Cancun, Madrid, Murcia, Chicago, Singapore, Bangkok, Bali......) and also other hotel brand's. Park Hyatt Zurich is on the highly quality room (nice bathroom, nice bed, Bang & Olufsen TV)....minimum in Top 5 worldwide for me. That the staff haven't been friendly I do definitely not agree. Even thogh my wife got a big birthday-cake in the room for free (because they newed it from Goldpassport-membership). The hotel is even better quality than almost every hotel in the United States, where even the 5-star hotel-are mostly very old not not very clean. That Swiss staff might be a bit "cool" for other nationalities than Europeans might be. But in my opinion it's even bether than just the US-"how are you doing" without listening the answer (it's just a game or joke or fake!).

    The hotel is brand new and the location in Downtown Zurich is great (5 minutes walking distance to famous Bahnhofstrasse or Niederdorf and also to Lake Zurich). And don't forget: You're in the most expensive country AND city in the world.

    Look also at picuteres I made!

    Expensive but cheap.

    from

    Stayed here for two nights in December 2004. And I regret not having read the tripadvisor-reviews before my trip to Zurich. I simply agree with the other users: This hotel is okay (though I've stayed in nicer Hyatts), but staff and service are absolutely terrible (But I have to say: Mediocre service is a typical Swiss problem). A joke!

    The first night we had dinner at the hotel's restaurant, the food was good, but the waiters and waitresses were completely incompetent. They brought the wrong food, filled our wine glasses without letting us taste the wine, forgot several orders and the bill was also wrong. Later we went for an after dinner drink in the hotel's lobby but it was already closed for our order because it was 5 minutes after midnight. So we had to go to the overcrowded bar. What a terrible place! It seems that the yuppies are having a revival! it also had several russian prostitutes who were looking for, well I guess, business men. Worst thing of all: the arrogant bartenders, letting us wait for 15 minutes. And the Bellini was disgusting. In other words: This hotel has a very "nouveau rich", a "parvenu" attitude. If you like this then stay there. We didn't like it...

    Worth a Return Visit

    from

    We were very pleased with our stay at the Park Hyatt. At check in they were effcient, friendly and could not have done more for us. Baggage was delivered quickly, all our requests and queries to the concierge were dealt with in a friendly and effcient manner. Service overall was first class, as good as anything we enjoy in Asia, and better than most we have encountered travelling in Europe.

    Dinner and breakfast were fine, and we loved the wine list which featured a broad global selection.

    Gym was good, with good quality machines, but a bit small by Asian hotel standards. Our only problem was the price, very expensive, but we understand from colleagues that for Zurich it was good value.

    We would definitely return to this hotel, if our travels bring us back to Zurich.

    Travel extensively for business - reviews are spot on

    from

    Not much to add as past review was so spot on. This is a relatively small hotel as far as hotels go so inexcusable for such a highly regarded company like Hyatt to allow a landmark property to be run so sloppily. No excuse to say "we were overwhelmed by response". These guys at Hyatt are professionals and they open lots of much bigger hotels in much more demanding markets all the time. This should be second nature for them. Experience from restaurant / bar/ room service / day to day interaction with staff has been a generally sloppy, rude one with mediocre food to match. Huge, huge fan of Park Hyatt brand but they have a long way to go with Zurich property.

    Last reviewer has it right

    from

    I stayed here three weeks after it opened, and found the price per room competitive for this expensive city, but service was dire.

    Housekeeping staff scoul at you, lobby lounge staff have major attitude problems and restaurant service is wildly chaotic and inattentive.

    It is a shame that Hyatt have invested so much in a much needed addition to Zurich´s luxury hotel market, without having paid sufficient attention to staff training. A deputy manager admitted to me that they have been overwhelmed by occupancy levels that were unexpected from the start, and that service is not up to the levels of Park Hyatts in Paris and Milan.

    Nice facilities, awful service

    from

    A number of us have been staying in the recently opened Park Hyatt in Zurich for the last few weeks. Our experiences are the same. The hotel itself is lovely, quality rooms, decent food, nice little gym. However, the service is terrible. Examples in recent weeks include: bar staff arguing over what should be the content of drinks, being ignored on arrival for breakfast for 20 minutes and having to give up in order to make a train (happens frequently!), not receiving coffee at breakfast 20 minutes after ordering (again, often have to give up on it), waitresses who bite back if you dare complain about the aforementioned, wine glasses remaining empty for up to half an hour at dinner, room service promising 20 minute delivery but arriving an hour and 10 minutes later, at dinner main courses arriving an hour after starters were finished, being told we can't have a table at our chosen time for dinner as the restaurant is full but on inspection discovering it to be only a third full, being put in a smoking room despite requesting non-smoking, cases left over the weekend not being delivered to the room on arrival on Monday and turning up an hour after reception were reminded, arrogant waiters etc etc. Billing is also inconsistent, on the plus side none of us having been charged for our laundry! All up, very very sloppy service by very arrogant staff. So in conclusion, a lovely and relatively good value 5 star hotel being run with a skeleton of badly trained staff. We are still staying there though, as we love the rooms and the gym!

    TripAdvisor Reviews Park Hyatt Zurich Zürich

    4.50 of 5 stars Outstanding
     

    Travel Blogs from Zürich

    Zu better be Rich to spent a lot of time here!!!

    A travel blog entry by paulvangorp on Sep 13, 2014

    89 photos

    *

    Uetliberg and off to Munich

    A travel blog entry by vmckinley11 on Aug 08, 2014

    9 photos

    ... locker, in the end a locker cost us 21 francs. We purchased new train tickets, much more expensive than the ones we bought previously and then headed out to catch the S10. In Zurich there are busses and there are underground trams/metros all labeled with the same numbers. As you can guess, we chose and purchased tickets for the wrong one. Not even noon had passed and we had spent 12 francs on breakfast and over 218 francs on errors. Yup, we were ...

    Obtaining the Greatest Minecraft Server Hosting

    A travel blog entry by minecrafts650 on Feb 07, 14

    ... can make your wish come true. Manya times, your need to have the quality services may make you possible to avail the quality services. Therefore, itâ??s the full time to collect informative data on the companies; you would like to get in these days.


    The answer to every problem will there be. You need to have to discover the choicest option among the available ones. It's true that you might not have adequate fund or ...

    Marianne's Return

    A travel blog entry by malonetravels2 on Nov 16, 2013

    10 photos

    Marianne is returning today so we spent morning cleaning up the house and doing some preliminary packing and weighing getting things ready to head home.

    Got to the airport early and had a coffee and Gary, Katarina's husband arrived. We visiited and then their had landed and we went and stood near where the luggage was being unloaded. Brother Jacque arrived and then there they were.

    All had ...

    Mountain climbing - photos now uploaded

    A travel blog entry by laceys.log on Oct 16, 2013

    17 photos

    ... rolls and snacks. We opted for a comfortable quick meal in the restaurant, lovely view, good food (a huge heap of marinated salmon and salad for Pete, yummy leek and potato soup for me). Then it was 3.15 and time to meet for the train and the journey was reversed, this time we were on the other side of the train so had better views down the valleys, the views up and down are really amazing. There was a fair amount of sleep amongst ...