Park Hyatt Zurich
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Can't say I'm overly enthused with
Europe. Maybe if I was skating a different park every day it would be
cool, but I honestly can't imagine myself living here anymore.
Germany has gone down a notch in my estimation. The people are vary
between super rude and incredibly kind. My German is not as good as I
hoped, although I guess I should be realistic – I haven't studied
it in 10 ...
... but little did we know the coldest was yet to come... 2. An Ice Palace which was the coldest part, with many ice sculptures and tunnels winding around the place. 3. The chance to go outside into the snow, which we chose not to do given our jandal situation :( Hannah was absolutely gutted but after having frozen in the ice palace and then getting some snow on her bare feet she thought better of attempting to walk out onto the plateau. 4. There was also a 360 degree movie showing u ...
We woke up very early, were very tired, ate a quick breakfast and went straight to the train station. After approximately 300 hours spend in transportation, over 16'000km accross Eurasia (at an average speed of around 60km/h), and 56 days spent all together without any problem (except some illnesses intentionally not mentionned in the blog), and a total of less than 2'200EUR spend during the whole trip, we are now on the train ride ...
... my luck. The lady was even as kind to take the top of my deodorant and leave it off so it got all over my stuff in my back pack, fun. Anyway, I was a bit screwed because I had told the girls I would be staying with a time 3 hours earlier than when I actually arrived and I had no way of contacting them. Luckily another kind stranger helped me out and let me borrow his phone for facebook and I got in contact with Silva, one of my couchsurfing hosts and arranged a new ...
How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Wheelchair accessibility
- Fitness/Health center
- Business Services
Historical Traveler Reviews Park Hyatt Zurich Zürich
I was a little concerned after reading some of the less than glowing reviews of the Park Hyatt on this site. Having stayed there 5 nights, I'm convinced they just needed some time to iron out opening details.
I was rather concerned after reading some complaints about the staff at this somewhat new Park Hyatt hotel. My stay at the hotel however indicated that the staff must have undergone further training since then. Every staff member I came into contact was incredibly attentive. The receptionist took us up to our room personally. The concierge worked very hard and continuously kept us informed in his attempt to get tickets for us. Other staff members went out of their places to make sure that we're happy. The rooms are exquisite and very comfortable. Just like Zurich itself, it is more of a business hotel than a tourist hotel, so the guests tend to be more formal and conservative than Paris.
Nice hotel, great location, modern rooms
Nice hotel, great location. Modern rooms. There is not much to say. As a Hyatt Platinum-Member I saw a lot of Hyatt's all over the world. And Park Hyatt Zurich is one of the best hotels I've ever stayed in.
Great new hotel in Zurich... The Park Hyatt
I have stayed at many new European Park Hyatt hotels, for example Paris on rue de la Paix, in Milan right adjacent to the Duome, in Moscow at the Park Hyatt just next to the Bolshoi, and in Zurich right in the heart of the city.
What I like about Park Hyatt hotels is that they are consistent in their standards, always located in a top notch part of the city, and in Zurich what I liked most was their beautifully appointed guestrooms, bathrooms and public areas in general. The service was excellent, the people were very frientdly.
Well done Hyatt, keep it up !
First of all I'm shocked about the other reviews. I live just about 40 km from Downtown Zurich and I stayed in a room in Park Hyatt Zurich in December 2004 for free (Hyatt Faster Free Nights-award) because of my wife's birthday and by the reason that we like Hyatt-hotels the most. We saw about 40 or 50 Hyatt Hotels worldwide (Sarasota, Berlin, Hamburg, Cologne, Mainz, New York, Miami, Key West, Adelaide, Sydney, Goa, Mumbai/Bombay, Milan, Acapulco, Cancun, Madrid, Murcia, Chicago, Singapore, Bangkok, Bali......) and also other hotel brand's. Park Hyatt Zurich is on the highly quality room (nice bathroom, nice bed, Bang & Olufsen TV)....minimum in Top 5 worldwide for me. That the staff haven't been friendly I do definitely not agree. Even thogh my wife got a big birthday-cake in the room for free (because they newed it from Goldpassport-membership). The hotel is even better quality than almost every hotel in the United States, where even the 5-star hotel-are mostly very old not not very clean. That Swiss staff might be a bit "cool" for other nationalities than Europeans might be. But in my opinion it's even bether than just the US-"how are you doing" without listening the answer (it's just a game or joke or fake!).
Stayed here for two nights in December 2004. And I regret not having read the tripadvisor-reviews before my trip to Zurich. I simply agree with the other users: This hotel is okay (though I've stayed in nicer Hyatts), but staff and service are absolutely terrible (But I have to say: Mediocre service is a typical Swiss problem). A joke!
We were very pleased with our stay at the Park Hyatt. At check in they were effcient, friendly and could not have done more for us. Baggage was delivered quickly, all our requests and queries to the concierge were dealt with in a friendly and effcient manner. Service overall was first class, as good as anything we enjoy in Asia, and better than most we have encountered travelling in Europe.
Travel extensively for business - reviews are spot on
Not much to add as past review was so spot on. This is a relatively small hotel as far as hotels go so inexcusable for such a highly regarded company like Hyatt to allow a landmark property to be run so sloppily. No excuse to say "we were overwhelmed by response". These guys at Hyatt are professionals and they open lots of much bigger hotels in much more demanding markets all the time. This should be second nature for them. Experience from restaurant / bar/ room service / day to day interaction with staff has been a generally sloppy, rude one with mediocre food to match. Huge, huge fan of Park Hyatt brand but they have a long way to go with Zurich property.
Last reviewer has it right
I stayed here three weeks after it opened, and found the price per room competitive for this expensive city, but service was dire.
Housekeeping staff scoul at you, lobby lounge staff have major attitude problems and restaurant service is wildly chaotic and inattentive.
It is a shame that Hyatt have invested so much in a much needed addition to Zurich´s luxury hotel market, without having paid sufficient attention to staff training. A deputy manager admitted to me that they have been overwhelmed by occupancy levels that were unexpected from the start, and that service is not up to the levels of Park Hyatts in Paris and Milan.
A number of us have been staying in the recently opened Park Hyatt in Zurich for the last few weeks. Our experiences are the same. The hotel itself is lovely, quality rooms, decent food, nice little gym. However, the service is terrible. Examples in recent weeks include: bar staff arguing over what should be the content of drinks, being ignored on arrival for breakfast for 20 minutes and having to give up in order to make a train (happens frequently!), not receiving coffee at breakfast 20 minutes after ordering (again, often have to give up on it), waitresses who bite back if you dare complain about the aforementioned, wine glasses remaining empty for up to half an hour at dinner, room service promising 20 minute delivery but arriving an hour and 10 minutes later, at dinner main courses arriving an hour after starters were finished, being told we can't have a table at our chosen time for dinner as the restaurant is full but on inspection discovering it to be only a third full, being put in a smoking room despite requesting non-smoking, cases left over the weekend not being delivered to the room on arrival on Monday and turning up an hour after reception were reminded, arrogant waiters etc etc. Billing is also inconsistent, on the plus side none of us having been charged for our laundry! All up, very very sloppy service by very arrogant staff. So in conclusion, a lovely and relatively good value 5 star hotel being run with a skeleton of badly trained staff. We are still staying there though, as we love the rooms and the gym!