Park Hyatt Zurich
Travel Blogs from Zürich
... site we had to travel through the St Gotthard Tunnel. Only 17km long! This goes through a mountain that is 2,108 metres high. Amazing scenery passing the Vierwaldstattersee. Found the site, Camping Reussebruke, fortunately we got there just before 12pm and were met by a gentleman who ushered us into a spot and showed us exactly how we had to park the van! he then told us to bring the passports later as 'Vee are shutting ...
... that it makes up for it.
One absolutely amusing thing that I wish I had known about in advance is that Saturday the 17th was the one day of the year that people are allowed to innertube/float down the Limmat river right through the center of town. Unfortunately, the city only allows a limited amount of tickets to be sold and they were sold out in advance. Still, it was wonderfully whimsical to have these tubers cruising ...
For China the visa requirement was stricter again. The Chinese consulate likes to see a perfectly planned trip with arrival and departure date, proof of transportation and proof of all nights spent in China. If you want to be flexible you can cancel all bookings after receiving the visa and re-schedule the flights to whenever you like. Apparently the proof we presented was sufficient and we both got the visa. The passport need to be presented ...
... w La Terasse, gdzie czesto bywal swego czasu, i zjesc pozny lunch. Popoludnie bylo na tyle cieple ze postanowil usiasc na zewnatrz zeby popatrzec na jezioro i widok osniezonych alp. Lubil ten widok, szczegolnie z ulubionej restauracji Seerose gdzie spedzal wiekszosc leniwych niedzielnych porankow jesli akurat byl na miejscu.Widok osniezonych alp wydawal sie niepasowac do okoliczosci byl magiczny, dziwny i jakby nie z twgo swiata i to wlasnie bylo wedlug ...
... 1.07pm. Departing from and arriving back at Zurich Hauptbahnhof. Prices from CHF 99 to CHF 142 per person.” There are a few more of these events scheduled this year.
After an interesting few hours in the Zurich main station (Hauptbahnhof) I had a coffee and then headed back to the Hotel. It’s a grey and dreary day and I’m not too enthusiastic about sightseeing at the moment. Perhaps I’m suffering from a bit of ...
How has this hotel rated in the past?
- Room service
- Wheelchair accessibility
- Fitness/Health center
- Business Services
Historical Traveler Reviews Park Hyatt Zurich Zürich
I was a little concerned after reading some of the less than glowing reviews of the Park Hyatt on this site. Having stayed there 5 nights, I'm convinced they just needed some time to iron out opening details.
I was rather concerned after reading some complaints about the staff at this somewhat new Park Hyatt hotel. My stay at the hotel however indicated that the staff must have undergone further training since then. Every staff member I came into contact was incredibly attentive. The receptionist took us up to our room personally. The concierge worked very hard and continuously kept us informed in his attempt to get tickets for us. Other staff members went out of their places to make sure that we're happy. The rooms are exquisite and very comfortable. Just like Zurich itself, it is more of a business hotel than a tourist hotel, so the guests tend to be more formal and conservative than Paris.
Nice hotel, great location, modern rooms
Nice hotel, great location. Modern rooms. There is not much to say. As a Hyatt Platinum-Member I saw a lot of Hyatt's all over the world. And Park Hyatt Zurich is one of the best hotels I've ever stayed in.
Great new hotel in Zurich... The Park Hyatt
I have stayed at many new European Park Hyatt hotels, for example Paris on rue de la Paix, in Milan right adjacent to the Duome, in Moscow at the Park Hyatt just next to the Bolshoi, and in Zurich right in the heart of the city.
What I like about Park Hyatt hotels is that they are consistent in their standards, always located in a top notch part of the city, and in Zurich what I liked most was their beautifully appointed guestrooms, bathrooms and public areas in general. The service was excellent, the people were very frientdly.
Well done Hyatt, keep it up !
First of all I'm shocked about the other reviews. I live just about 40 km from Downtown Zurich and I stayed in a room in Park Hyatt Zurich in December 2004 for free (Hyatt Faster Free Nights-award) because of my wife's birthday and by the reason that we like Hyatt-hotels the most. We saw about 40 or 50 Hyatt Hotels worldwide (Sarasota, Berlin, Hamburg, Cologne, Mainz, New York, Miami, Key West, Adelaide, Sydney, Goa, Mumbai/Bombay, Milan, Acapulco, Cancun, Madrid, Murcia, Chicago, Singapore, Bangkok, Bali......) and also other hotel brand's. Park Hyatt Zurich is on the highly quality room (nice bathroom, nice bed, Bang & Olufsen TV)....minimum in Top 5 worldwide for me. That the staff haven't been friendly I do definitely not agree. Even thogh my wife got a big birthday-cake in the room for free (because they newed it from Goldpassport-membership). The hotel is even better quality than almost every hotel in the United States, where even the 5-star hotel-are mostly very old not not very clean. That Swiss staff might be a bit "cool" for other nationalities than Europeans might be. But in my opinion it's even bether than just the US-"how are you doing" without listening the answer (it's just a game or joke or fake!).
Stayed here for two nights in December 2004. And I regret not having read the tripadvisor-reviews before my trip to Zurich. I simply agree with the other users: This hotel is okay (though I've stayed in nicer Hyatts), but staff and service are absolutely terrible (But I have to say: Mediocre service is a typical Swiss problem). A joke!
We were very pleased with our stay at the Park Hyatt. At check in they were effcient, friendly and could not have done more for us. Baggage was delivered quickly, all our requests and queries to the concierge were dealt with in a friendly and effcient manner. Service overall was first class, as good as anything we enjoy in Asia, and better than most we have encountered travelling in Europe.
Travel extensively for business - reviews are spot on
Not much to add as past review was so spot on. This is a relatively small hotel as far as hotels go so inexcusable for such a highly regarded company like Hyatt to allow a landmark property to be run so sloppily. No excuse to say "we were overwhelmed by response". These guys at Hyatt are professionals and they open lots of much bigger hotels in much more demanding markets all the time. This should be second nature for them. Experience from restaurant / bar/ room service / day to day interaction with staff has been a generally sloppy, rude one with mediocre food to match. Huge, huge fan of Park Hyatt brand but they have a long way to go with Zurich property.
Last reviewer has it right
I stayed here three weeks after it opened, and found the price per room competitive for this expensive city, but service was dire.
Housekeeping staff scoul at you, lobby lounge staff have major attitude problems and restaurant service is wildly chaotic and inattentive.
It is a shame that Hyatt have invested so much in a much needed addition to Zurich´s luxury hotel market, without having paid sufficient attention to staff training. A deputy manager admitted to me that they have been overwhelmed by occupancy levels that were unexpected from the start, and that service is not up to the levels of Park Hyatts in Paris and Milan.
A number of us have been staying in the recently opened Park Hyatt in Zurich for the last few weeks. Our experiences are the same. The hotel itself is lovely, quality rooms, decent food, nice little gym. However, the service is terrible. Examples in recent weeks include: bar staff arguing over what should be the content of drinks, being ignored on arrival for breakfast for 20 minutes and having to give up in order to make a train (happens frequently!), not receiving coffee at breakfast 20 minutes after ordering (again, often have to give up on it), waitresses who bite back if you dare complain about the aforementioned, wine glasses remaining empty for up to half an hour at dinner, room service promising 20 minute delivery but arriving an hour and 10 minutes later, at dinner main courses arriving an hour after starters were finished, being told we can't have a table at our chosen time for dinner as the restaurant is full but on inspection discovering it to be only a third full, being put in a smoking room despite requesting non-smoking, cases left over the weekend not being delivered to the room on arrival on Monday and turning up an hour after reception were reminded, arrogant waiters etc etc. Billing is also inconsistent, on the plus side none of us having been charged for our laundry! All up, very very sloppy service by very arrogant staff. So in conclusion, a lovely and relatively good value 5 star hotel being run with a skeleton of badly trained staff. We are still staying there though, as we love the rooms and the gym!