Hospitable Hotel

I stayed here last week for a business trip. I was given a standard room in the South tower and it was spacious. The room price included broadband service and the desk and workspace accommodate business travelers. I tried to book a massage at the Stillwater Spa - which has received good reviews - but they were too busy. So my advice is to book ahead. Normally, it was a 15 minute taxi ride to downtown, but traffic jams brought it up to 30 minutes at times. I enjoyed the Yorkville location, rather than staying at one of the more traditional business hotels in downtown.

This is luxury???

This hotel has beautiful common rooms (lobby, halls) but the room we had was a disappointment. It was very beige and bland and although big enough it was kind of empty, it seemed to be missing a couch (or something). For almost $350.00 a night I expected better. No coffeemaker, sparce towels, a terrible little fuzzy clock radio so we didn't have music. The bathroom was huge and very nice, too bad the room didn't match up. We were in the north tower so I can't imagine what the rooms in the south tower are like. The location is fabulous, we strolled around Yorkville then enjoyed drinks and appetizers on the rooftop lounge. The Stillwater Spa is the best, absolutely 1st class.

Good Choice, Won't Disappoint

I stayed @ this hotel on Sept. 3rd to Sept. 7th...The Toronto Hyatt belongs to the upscale Park Hyatt brand located in cities such as SF, Tokyo, etc. and is , thus, more luxurious than the other Hyatt hotels. I would recommend this hotel for those people who are looking for location, attentive service & luxury. The North Tower (newer) rooms are generally roomier than the South Tower (old wing). The bathroom is very nice, and the hotel provides 24-hr. room service & turn-down service that are the pre-requisites of all 5-star hotels. The location, near the Yorkville village & on Bloor St., the main shopping mecca, is unbeatable. Both the Roof Lounge & Annona Restaurant (Mr. Costa, the Mgr., overseen an outstanding food service) are also highly recommended. The price might be high, but not as much as the 4-Seasons, across the street. You get much better value for your $$ here versus the latter.

Good choice for tourists or business people when they come to Toronto.

Nice Hotel with Fantastic Service

I stayed in this hotel the on August 21st and 22nd and stayed in a Junior Suite. Like many on this board, I have been fortunate enough to have stayed at luxury hotels worldwide. Although the hotel itself is grand, it is not spectacular and for the very nit picky may appear just a little outdated...not to worry they are making improvements and the rooms in the north tower have all recently been renovated and on par with what you'd expect at a 5 star hotel.

What really separates this hotel though, is its staff. They are very accommodating, efficient, knowledgeable and courteous. We ordered room service at 4AM and the food arrived promptly and was fresh. The chocolate cake was nothing to write home about though. Unfortunately, we did not get time to eat at one of the restaurants. Another time, we called the front desk to ask where we could buy a disposable camera and they suggested a place and also asked if we would like them to go pick one up. They brought one to our door within 15 minutes...nice. I also asked Dan (a concierge) for rose petals to be laid on the bed and in the tub as this was a special occasion and he did a fantastic job and left them all over the bathroom and in the bedroom. Overall a great experience due to the staff making sure all our needs where met. We also used the spa and it was spectacular with a great staff too.

Nice hotel....loved Toronto!!

We recently visited Toronto (July 2004) for a long week-end get-away and stayed at the Park Hyatt. I had researched hotels on the internet and this hotel was highly recommended on several sites. Great location for shopping in the Yorkville area; the Royal Ontario Museum is next door and there are two subway stops close by. We had a lovely king room in the north tower ($245 per night Canadian dollars which turned out to be around $177 US )and it had a nice sitting area, very comfortable bed (triple sheets) and nice bathroom with plenty of vanity space, lighted make-up mirror and robes. No complaints at all with our room. The roof-top bar was also fun. The fitness room was on the small side with no windows but plenty of equipment and free weights. The spa looked gorgeous but I only walked through on my way to the fitness room. The only negative we experienced: there was work being done on the subway below the hotel and the drilling woke us up. After an hour or so, I called the front desk to complain and they said that they had already called the city public works and the noise stopped very shortly thereafter. My husband saw a number of Yankee baseball players and tennis superstar Andy Roddick in the lobby and Ted Danson in the spa. All in all, a nice experience.

p.s. The restaurant in the Four Seasons across the street was just beautiful and our breakfast was awesome! We didn't have any meals at our hotel simply because there were just too many great restaurants we wanted to experience in the city.

Overrated! Go somewhere else!

How can people love this hotel? Yes, the location is great, but the rooms are TACKY with oversized and ugly furniture. Our room was really dark and looked out over a duct, my father's room had an even worse view! The hall was filthy with food spilled on the floor that was not cleaned up the entire time we were there. We paid in advance on an internet fare (approx $250 U.S./room/night) so they gave us crappy - but large - rooms. They had a big convention in the hotel while we were there - maybe that is why it was such a disappointment. We had dinner in the lounge on the 18th floor - lovely view, but HORRIBLE food! Tried to get in to the Spa, but they were totally disorganized. You might as well pay the extra $ and stay someplace cool!!

Fantastic Upscale Hotel With All The Expected Amenities!

As a former Torontonian, I've had an opportunity to stay at various hotels in the city center area. The Park Hyatt by far exceeds expectations every time. The bellmen remember you and welcome you back. The rooms are spacious with no details overlooked. The beds are so comfortable and have a featherbed for added luxury, I was actually looking forward to going to bed every night! Room service was timely and delicious. I love the spa which is so relaxing and I recommend the mental clarity treatment, which is a good combination of various methods. The area is fantastic if you enjoy quality shopping and very good restaurants in a trendy area. The price of the rooms is the only thing I would like to see reduced, but deals can be found at various times of the year and parking was also expensive. I will definitely be back.

Pricey, but very comfortable

Their down mattress tops gives the Heavenly Bed a run for its money. My south tower "suite" was smallish, with a giant bathroom. Very luxurious and spotlessly clean. Breakfast was lovely.

The location is very central, with lots of good restaurants in walking distance. A bit pricey, though.

Great location and service

Just got back from a wonderful stay at the Park Hyatt, after getting bumped from my original conference booking. What a treat! The room was spacious, beds comfortable and service excellent. The neighborhood has lots of upscale restaurants and shops that your can walk to and the subway is half a block away so you can easily explore the city. Was sorry I didn't get to use the services of the lovely spa but I hope to go back for a vacation when I'm not so rushed to get to conference meetings. Concierge was very helpful and the other staff were very pleasant and competent. Would recommend this hotel for anyone looking for an upscale experience. Saw a famous film/tv actor who was staying there so that was fun too.

North Tower!

You must must must get a North Tower room, unless you are booking suites. Much better value than the Four Seasons, which is right across the street. The website shows a deluxe north tower room. So try and get that! Great coffee shop in the lobby and an amazing day spa, but you must book 2-3 weeks in advance for any special treatments.