Paradise Bay Island Resort
How has this hotel rated in the past?
- Continental Breakfast
- Swimming pool
Historical Traveler Reviews Paradise Bay Island Resort Long Island
We recently spent 5 days at South Long Island with just 5 other guests.
I have "done" most of the island resorts in the Whitsundays with various outcomes - some fabulous, some ordinary, and love the area but I was looking around for something different.
I had a few to choose from but the South Long Island web-site tells it as it is and it was refreshing to get the information that I needed to make my decision without over the top hype. In the end it was the guest comments on their site and the glowing reviews on Trip Adviser that made me give it a go.
The team right from the word go were lovely and really went above and beyond to make me feel at home and by the end of the trip it felt like I was leaving a group of friends and my very own private island behind. Jade gave me a terrific welcome and was very pleasant and friendly and when the Manager Bec came back from business it got even better with two lovely ladies fussing over me and making me feel special. Thanks for all the Champagne girls!!!
Meals, especially breakfast and dinner were universally good although the picnic lunch, while yummy was a bit basic. Jack's cooking for dinner was fabulous though and I thought that I would leave 5kgs heavier but all that sun, fresh air, sailing, kayaking and trail blazing kept it off! Our romantic dinner on our balcony was a treat and other nights it was remarkably good interacting with other people from around the world and discussing the highlights of the day.
And speaking of sailing, the island's boat was a real highlight. I love boating and to be able to go out each day with Kyall who's a real charmer and very knowledgeable on the local area was just a treat. Getting to Whitehaven was a treat (if a bit rough) and something I had really looked forward to but in the end some of the other private spots Kyall took us to away from the crowds were the real highlights.
The rooms were basic but very comfortable with heaps of room. The sunsets over the balcony and the hammock were highlights.
The real highlight here is the setting, the people and the sailing. I loved it!
We had a fabulous stay at Paradise Bay, a perfect honeymoon.
Being a city dwellers we were a little apprehensive about going without our creature comforts in an eco lodge. We needn't have worried. We were very well looked after from the moment the helicopter collected us from Hamilton till we left 7 days later. All the little details taken care of.
The lodge has a wonderfully relaxed atmosphere and a beautiful setting. It was amazing to get up close to the local wildlife.
The staff are very friendly and made us feel part of the family. Bec, Ian and Jade were charming and entertaining hosts. Our cabin was spacious and comfortable with a lovely view accross the bay. We loved the hammock! Jack's food was delicious and he very kindly adapted some of his menus to avoid some personal dislikes, which considering he has four meals a day to prepare was above and beyond what we expected!
The helicopter trip to the outer reef was fantastic. We swam with turtles and even a reef shark, quite a thrill! The arial view of the reef from the helicopter is spectacular. We also had great fun sailing each day with Kyall.
We can't praise the staff and the resort enough. We certainly hope to return one day.
"Great start, Terrible finish"
My wife and i arrived for our honeymoon and were greeted by Bec (our hostess) and Evan(our chef) Who were both amazing people who were both very passionate about what they do. We also had the pleasure of meeting David the owner. We enjoyed daily trips on the yaht with kyall our boat captain, who was very entertaining and knoledgable of the surronding areas. Then we would return to what would be a series of Stuning meals prepared by our chef Evan. Each meal was flawless! We also had the opportunity to dine with all the staff, Which started great with Bec's Lovely nature, David's amazing stories, and having the chance to be able to talk to the face behind our meals.
At the time of our stay there was a change of ownership with some new staff staying on the island. Ian and Bec who are to be the new management and Peter the new owner. Bec we found to be lovely and was always trying to make our stay better, Ian we found to be rude, and was always talking about himself and never took the time to listen to others. This was supposed to be our holiday, it felt like we paid to listen to the life of Ian (Not very interesting). Then we met Peter who would constantly talk about how much money he had and how many famous people he knew, and how he was going to make the island better. Well if you ask me what David has created is truly amazing, and i dont think that should be tampered with.
So what started as a truly amazing experience, ended with Disapointment.
When you left we had the impression from you that you enjoyed your entire time.
Personalities sometimes do clash but both Ian and I were genuinely very distressed you didn't enjoy our company. We certainly didn't mean to offend.
It certainly was an awkward few days with the former owner still being there, people asking about us and what changes we intended to make and Bec and Ian settling in under the gaze of the former owner AND the new owner - I am sure people will understand how awkward this would be for them. I am confident they have settled in now and quietly encourage the guests to share their exciting day on the yacht with each other and enjoy their experience on the island.
If you read on you will see newer guests have loved the changes we have made so far and the level of hospitality offered.
Our goal is to enhance all of the features of the island that guests love while not changing anything that makes Paradise Bay so special.
Thank you for your feedback - we will be very mindful of our approach in the future and certainly take on board your comments. And thank you again for being a guest at Paradise Bay.
I was looking for a nature escape for five days as an add-on to a business trip to Australia. I was travelling alone and wanted a comfortable resort environment where I could have privacy but not feel socially isolated, especially when dining.
I found the South Long Island Nature Lodge listing on Concierge.com -- which has never led me astray -- and booked my reservation on-line. The management was very responsive to my preliminary questions and made me feel comfortable -- even before my arrival.
The lodge is only accessible by helicopter (included in the rate) and the 10-minute lift from Hamilton Island to Paradise Cove was exhilarating. I was greeted warmly by Bec, Ian, Jade and Jack who made me feel at ease and at home instantaneously. My cabin (Starfish) was nicely appointed and my room needs were tended to quiety and efficiently. The main hub of the resort is a Gazebo which serves as dining and central living quarters. Guests (no more than about 15) gather daily for meals and conversation. Daily activities include sailing on the resort's catamarin with Kyall -- an expert captain -- to nearby islands which offer private beaches, coral reefs for snorkeling and bushwalking expeditions. Jack, our great chef, packed imaginative healthy picnics and we enjoyed varied expeditions, returning back in time for tea and island time before dinner. The resort offers diving packages to the Great Barrier Reef and coordinated custom helicopter packages for resonable rates. Guests may also opt to stay resort-based during the day and enjoy swimming, kayaking and bushwalking.
Meals were perfectly proportioned, designed. and elegantly served with an Australian Oz-Mod-Island approach. Jack's garlic prawns were heavenly. I still dream about them. The three course dinners were perfectly pared with fine Australian wines and I liked and appreciated the opportunity to dine with the staff.
Beyond the beauty of Paradise Cove, the wonderful accomodations and superb food, people -- both management and guests -- made my stay at the South Long Island Resort a very special experience. The resort attacts locals and foreigners, newly weds and retired couples. I made amazing acquaintances during my brief stay that I would not have the opportunity to make in other resort environments. I did not expect to come home with so many new friends from all over the world.
South Long Island Nature lodge is eco-friendly. If you are looking for airconditioning, massive swimming pools, spas, golf and want to dress up every day, this isn't your resort. Come to Paradise Cove for comfort, world-class cusine, and an opportunity to join a small community of interesting guests in one of the world's most beautiful hideways.
As a seasoned traveler, there are few places I've visited where I wished to return. Im definately planning to return South Long Island Nature Lodge!
A Very Special Place
We were looking for somewhere away from the bright lights to celebrate our 25th wedding anniversary - somewhere quiet, perhaps environmentally conscious and with plenty of relaxation pursuits. The staff made us feel good about our choice right from our first contact with them (I found the Lodge by googling 'Queensland Eco Lodges').We particularly liked the sound of being able to sail nearly every day if we chose, at no extra cost. Our first impression was fantastic - coming in by helicopter and seeing a secluded bay surrounded by 100s hectares of lush bush and with only 10 little cottages. Right from our warm and sincere welcome until we left, the staff were fabulous - always smiling, willing to do whatever they could to make the holiday perfect and always very relaxed and seeming to enjoy everything just as much as the guests. With the superb weather that we had, we did indeed sail nearly every day so spent most of our time with Kyle, the Boat master - he was an excellent entertainer, teller of tall tales,managed to inject plenty of humour into each day and also seemed to be an extremely capable boatman and sailor ! He even managed to find us plenty of whales, turtles, good snorkelling, dolphins, leaping sting-rays but unfortunately, no mermaids.
Jack, the chef, also deserves special mention for his delicious meals and especially his afternoon teas - I think his personal challenge is to see how much waist expansion he can squeeze into each guest in 5 days. One reservation we did have was the wine list - on the web-site when we were researching, it promised a great wine list . As we are keen wine enthusiasts,this was one of the drawcards. However, the wine selection was very disappointing and very limited. We discovered while we were there that there had been a change of ownership and that many details were being sorted through - by way of compensation, wine with dinner was complimentary.
Special mention must also go to Rebecca, the General Manager and Jade, her assistant - they were such nice easy people to have around - they felt more like friends than staff. Every night at dinner Rebecca and her partner Ian were excellent hosts when I'm sure they would have preferred some time out.
We also kayaked, once with Kyle as a guide and once on our own and went bush walking in the most interesting stands of Australian forest that we have been in.
At the end of each day we gathered for some well-earned 'relaxation time' with our fellow guests whose company we thoroughly enjoyed.
We have been on several of these 'relaxation breaks' over the years- to many tropical islands and famous name resorts- but this was the best. The secret to the South Long Island succes is, we are sure, the wonderful people involved.
We wish you all the best with the changes that are taking place and hope you can continue to provide holidays like this.
Chris and John Comerford
A 'stretch' at Paradise Bay
We have just returned from a very relaxing ten days at Paradise Bay (South Long Island) in the Whitsundays. It is an eco-friendly resort with many interesting birds and native animals which kept us amused. It caters for a small number of people only (no children), and if you enjoy peace and quiet, sailing the islands, snorkelling, bush walking and the company of a diversified group at meal times then it's the place to go. The catamaran, skippered by Kyall, goes out every day except Sundays to various attractions in the area, which is a lot of fun. Bec and Ian, who manage the resort, together with Jade and Jack do a terrific job looking after the guests. The table service is great and the chef does an excellent job. We feel now that seven days would probably be about right for most folk.
A terrific and relaxing experience
The setting, the amenities, the food and the people are all better than the web site described. I was prepared to really rough it but found very comfortable lodging, well prepared and tasty food and very accomodating hosts. You get personal service with all the privacy or not that you choose. Each day is a new adventure on the sail boat. The combination of private ocean front setting with rain forest on 3 sides makes for terrific animal and bird watching and listening. It was hard to leave this place.
We wanted a peaceful, relaxing few days without the need to make decissions! We got it. Met off the helicopter by the very friendly welcoming staff who, without being obtrusive, gave us all the service we could have hoped for.
The accommodation was simple but very adequate for us. The meals were excellent, well presented and more than adequate with a fair selection of good Australian wines.
The only daily decision was whether or not to take the daily boat trip on offer. We did and enjoyed the sun and calm sea, glorious empty beaches, and snorkling in clear water over coral.
We also took a helicopter trip out to the Barrier Reef which gave us a tour of all Whitsunday Islands, a view of whales and snorkling amongst the fish out there. A bush trek along a marked trail on the island gave us an apetite for that evening's feast.
We wanted a peaceful period with no hassle and to be looked after. We got just that.
Perhaps our one worry was would we find the other guests congenial, bearing in mind the small size of the group. We did without exception, and this was in no small measure due to the friendly nature of the staff.
Altogether a very successful break. No regrets at all.
Fantastic, relaxing getaway
My husband and I enjoyed six days at South Long Island Nature Lodge at the end of August. It was exactly what we had hoped for -- a terrific place to relax and unwind, hike and sail, snorkel and kayak. It is not about luxury or pampering -- it is about getting back to nature, relaxing in a hammock, good conversation around a campfire under the stars, tracking the tides and the wind, watching the kookaburras and wallabies, etc. The food was excellent and the staff (Rebecca, Evan, Ian, Bec, and Kyle) could not have been better. You could tell they really cared about their guests. From the moment we boarded the helicopter we knew the whole experience was going to be very special, and it was. Evan's meals were really something to look forward to. We liked many of the wines -- my favorite was the unwooded chardonnay. I don't understand some of the comments here from people who seemed surprised that bottles of wine were $40 -- this is clearly spelled out on the website, so you just need to budget for it. David has done a remarkable job of modeling an ecologically responsible boutique nature lodge. We highly recommend it.
TripAdvisor Reviews Paradise Bay Island Resort Long Island
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