Pantages Hotel Toronto Centre
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Historical Traveler Reviews Pantages Hotel Toronto Centre
Great room, great location
We stayed here for our wedding. Great location, only 1 block from Eaton centre and 2 blocks from City Hall. We had a terrific king bed room on the 16th floor that was $81/night booked on expedia. The best addition was the washer/dryer - very convenient. I did see 2 other rooms - with queen beds, much smaller. The staff took great care of us, although they didn't pass on an important telegram. Only disappointment was that the spa hadn't opened - which we didn't find out until we had arrived. This hotel is very gay friendly and sponsored the film festival and also a reception for Gay pride while we were there (great martinis.)I will definately stay again.
What a sad trip. I was so excited to go the hotel as I had heard that Toronto had a real Bouique hotel. Dont beleive it..this is a plastic soft attempt at a boutique hotel..could be nice but the staff are so unaware or untrained in aspects of service. Front Desk have no idea what they are doingis..when asked to speak with Management I was refused access..apparently too busy for just guests!! Beautiful rooms great potential if they got their act together. No Spa or Restuarant..too bad and breakfast was pathetic.
A true dissapointment in all.....the only thing great..lobby music!!
A Must Visit!
Excellent staff, wonderful accomidations! This hotel is a must visit, even if you only get there once. The location is perfect for getting to every attraction, just a short cab ride or walk to everything.....rooms are so comfortable, I had a hard time leaving!
Pantages Suites Hotel and Spa was wonderful!
Pantages is a fantastic hotel. We booked our room on Expedia and received a great rate. The elevators were secure, and wouldn't let anyone use them unless they had a hotel card. Our room had hardwood floors, black laquer furniture, and all of the supplies necessary had we needed to cook in our room. Not only was there a microwave, there was also a stove top, refrigerator and dishwasher. The entire room was spacious and CLEAN. The hotel is less than 1 block from Eaton Centre Shopping and all of Yonge St. When we return to Toronto we will book our room here. Very nice!
Not worth it even at a discount
I've stayed at most major hotels in Toronto and chose the Pantages this trip because of the discounted rate of CAD149 and because it is new. It was not impressive. I wouldn't go back. Pros: Very good location near theaters, shopping and subway. Bed is comfortable. Cons: Poorly designed rooms that are half kitchen/half bedroom. You sleep to the sounds of the refrigerator compressor going on and off as well as the lights of the microwave shining. There is only one phone in the room. My room faced ventilation systems on neighboring rooftops which added to the noise coming from within the room. The ringer on the phone was either not working or broken. A friend who drove 2 hours to visit me sat in the lobby for 2 hours believing I was not at the hotel when I was in my room waiting for her to arrive. I happened upon her when I came down to the lobby. When I reported the problem to the front desk their response was "did you check to see if the ringer was on?" I didn't know guests were supposed to to equipment tests upon check in. The hotel "forgot" to clean my room so when I arrived back at the hotel at 5pm I had to call and ask to have the room cleaned even though there were two maids cleaning adjacent rooms when I left at 11:30am. The elevators have video monitors which show a non-stop loop of a close up of a young guy with bad teeth. I think it's supposed to be cool and edgie. It was sad. There are lots and lots of great hotels in Toronto. The Pantages is not one of them.
The Pantages Hotel is wonderful!!! The location is excellent (in the theatre district, accross the street from Eaton Centre, and a few blocks from downtown). The staff was very friendly! Rooms were spotless. Would easily stay here again. I'm afraid that when the hotel is finished, rates will skyrocket. My wife and I only paid $80.00 USD. We would cry!
Pentages, home from home
What a fabulous new hotel.! They've thought of everything, right down to the place settings and candel holders for that romantic meal! Staff are wonderful, friendly and very helpful. I will definetley be back and recommend this hotel to all my friends. This hotel is a different experience, even to my Husband, a seasoned traveler. Can't wait to stay there again. Pure luxury, hardwood floors, funky track lighting, fully equiped kitchen, all black appliances. Stay there while you can at great rates before official opening, June 17. Thanks to night crawler in the Sun for recommending this hotel in his column!
This hotel was really great. The decor alone is worth the stay! I paid $95 total (--------------), for a room with washer/dryer, a full kitchen, and flat screen tv. To see the room, go to ---------------- and look at the deluxe suite under the rooms tab. This is a great time to get a great rate on this hotel!We did have the same problem as another reviewer - the construction early in the morning. It wasn't unbearable, however, and didn't ruin our sleep in the extraordinary bed!The parking is $20 CAD a day, valet style . . . and seems to be your best bet in the area. The staff was courteous and quick, and I felt like my car was safe.I definitely won't be able to afford to stay there again, once the prices go up to normal . . . but I'm glad I stayed this time! I would highly recommend Pantages to anyone (and already have to a few people!)
Not overly impressed
Great rate for a "suite", paid US $95 including taxes as this hotel is not completed. Attempted an early check-in but was told that they had a"full house" the night before and nothing would be ready until "at least 3 pm" (we had arrived at 10:00 am via train so we were hoping for a little sooner). Left our luggage with the desk and took a walk around the city. We returned to the hotel at about 1:30 and inquired BOUT the availability for check in, again we were told about the full house and NO rooms would be available until 3:00. There must be some room fairy with a magic wand that waves it over the building at 2:59. Poof all rooms are done! The decor is very stark, very contmporary - minimalist almost asian/indian. The desk staff not very warm and inviting, stiff in a way. I had pre-paid the reservation on line, and they made me give them my visa for a $25.00 "incidentals" fee - "just in case." In case what? I found that insulting. Bellstaff was more friendly and helpful.
We finally checked in at 3:00, and were assigned room 1202. Decorated in beiges, whites,creams w/ red-rust accent. The floor is a psuedo-wood floor -Pergo?, couple of loose boards. Throw rugs- not a good idea for safety's sake- but pretty. Full kitchenette, dark wood cabinets, black appliances, fully stocked cupboards with utensils and dishes. Fridge, stove, microwave and dishwasher. Also, opening a closet door revealed a washer/dryer combo complete with a 1 load box of tide and bounce sheets!. I really wanted to christen that thing!, we only spent one night and could'nt justify the usage. Bathroom was average tub/shower combo. The toilet did plug up - I'll get to that in a bit... The thing that sticks with me the most was that there was no hook on the bathroom door or any where to hang a robe or other clothing. Either lay it on the floor or across the sink or toilet. My mention of this to the desk staff upon check out was met with a blank stare and I think, a smirk.
Don't get me wrong, I am not a snob, but I do work in an industry dedicated to customer service and this was not even close to acceptable in my book. Hook on the door - simple. We were awakened before 8:00a.m.
by some hammering, not a huge deal, but unexpected. We had two fire alarms go off one at about 9:00 a.m. and the other about 20 mins later . Screeching alarm and computer voices instructing us to not use the elevators. Alas there was no fire. One of us - (not me) used the toilet and created a problem. A call to the desk w/ a request for a plunger ensued and a wait of 20 mins until some one showed up stating "I don't know what to do" Of course - no plunger. We sent him back to retreive a plunger. This took another 20 mins. Perhaps there wasn't one and he needed to take a quick trip to Walmart. I don't know, but I do know that we had to use the device ourselves - again I am not above doing that, but If I had paid the $475.00 rate as stated on the door rate guide, I'd be NOT plunging. Continental breakfast in the lobby, Coffee, Tea, OJ and Water,apples and assorted pastries. The croissants were excellent! Overall, the asethics are beautiful - oh I almost forgot about the freaky guy on the flat screen in the elevator. Per the bellhop, the owner had this installed so that guests wouldn't feel "lonely" on the elevators. He creeped me out.
Wow - a great hotel in the making
Wow! I had the pleasure of being one of the first guests at this hotel - it has a great location in downtown Toronto a block from Eaton Center (shopping, restaurants, etc) and next to the Theatre where "The Producers" are showing. The hotel is very clean and modern but had the best beds ever. They even have this cool table that rolls over your bed so you can work on your laptop or eat breakfast in bed!
I was told they are opening a spa onproperty - I can't wait to come back when it is open.
TripAdvisor Reviews Pantages Hotel Toronto Centre
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