Pan Pacific Manila

Address: M. Adriatico corner General Malvar Streets, Manila, National Capital Region, Luzon, 1004, Philippines | 4 star hotel
 
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Location

This 4 star hotel, located in the Malate area of Manila, is near Rizal Park, San Agustin Church, La Mesa Eco Park, and Paco Park.
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Description

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      TravelPod Member ReviewsPan Pacific Manila

      Reviewed by martymic

      Mixed feelings

      Reviewed Dec 30, 2012
      by (1 review) , Switzerland Flag of Switzerland

      Disappointing to wait for 3 hours because a member of the board is still in your suite...

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Historical Traveler Reviews Pan Pacific Manila

      This hotel does not deliver what it advertises

      from

      I booked this hotel via the internet and was expecting a standard room. The twin beds I stayed in was facing a terrible side of the street where dumpsters were located, but that was not the worst part because I took care of it by keeping the curtains closed. The sheets were worn out, the rooms had a musty odor to it. It seemed they were in the process of renovating but they rented out the rooms in the wing I stayed in anyway and they were old, smelled of old smoke. The ceiling was yellowed with water spots, the closets did not even close right. It was a terrible experience. I booked this hotel because of the nice Pan Pacific in Singapore but what a nightmare this hotel was. The difference between Pan Pacific Singapore and Pan Pacific Manila was like day and night....I definitely do not recommend this hotel.

      Marie, Northern California

      Classy and a very nice ambiance!

      from

      My family and I stayed at Pan Pacific for 3 nights. We booked 2 rooms for myself, my wife and two children. The front desk staff members were very attentive and detail-oriented. I can tell they were trained properly. Everything starts at the front desk. From our luggage being handled promptly to being escorted to our rooms was totally unexpected. The rooms were very uncluttered and neatly kept. And the view from the restaurant on the top floor was breathtaking, and the food marvelous. The hotel's security is second to none. I would gladly stay at this hotel again in the near future......

      ......... Rey from L.A. ................

      Very very good

      from

      loved this hotel staff so friendley rooms large and airy a really relaxing place to say they have butlers on every floor who would jump through rings to make you happy. the location is good golf course nearby about 25 pounds for a round with caddy and club hire. the food at hotel is very good breakfast is a large buffet with every thing you could want. they also have taxi sevice for the hotel only that will pick you up at airport only waited 10 mins for it to arrive 800php about 9 pounds also they will take you further we took taxi to pangasinan a four hour drive they wanted 6500php but we got them down to 5000php so you can get cheaper if you ask. but you will not be disappointed

      Staff Friendly

      from

      I stayed at the Pan Pacific September 25 - 28 /2005

      This hotel is getting a bit tired the carpet in the rooms are getting a little overused, you can see lots of small repairs are needed. Apart from this I found the hotel staff friendly and very courteous, little things like getting to know my name and addressing me as I walk through the hotel like "good morning Mr ***" etc. If a hotel's rating was only on the staff I would give this hotel a 5 star rating however it's not and I would rate this hotel as a 3 ˝ stars.

      The hotel's first three floors are split between a hotel lobby and a small mall of news agent, café(s), restaurants, Internet café, a very small casino of slots machine with a 1,000 P entrance fee which you get back in tokens.

      The dinning room is on the roof and the elevators are glass so you get a lovely view of Malate riding the elevator, the buffet breakfast is large and good. The hotel has a so called "butler service", I didn't quite understand what this was and I don't thing the hotel does either. If they mean turning down your bed sheets at night and suppling general information to the guess on the phone then maybe, but I would call this maid service and reception information. In my room I seen a brochure of a guy in a tuxedo running the bath water but nobody offered to do this for me and I may prefer to do it myself anyway.

      Warning about the hotel rates. I booked the hotel through Pan Pacific International and the rate was quoted in US Dollars.

      However, when checking my bill was converted into Philippines Pesos, nothing wrong with that you may think, but when I checked the rate the conversion was higher than what the US dollar was worth and I paid an extra 6% on my bill. Another problem, they add 10% VAT ( Value Added Tax ) as well as a 10% service charge, in other words they give themselves a 10% tip, also a 2% city tax. So whatever you get quoted you will pay an extra 28% on top of you quoted bill. I was told you may be able to avoid this by booking and paying for the hotel through a travel agent in advance, then when checking out your bill should be zero, apart from anything you purchased while in the hotel. One other point, my friend made a 5 minute phone call to the USA and the charge was close to $70 US dollars. Across the street just outside the hotel you can get a phone card for 100 P ( $2) and you can call the US for 15 minutes on the hotel lobby

      phone. ( don't buy the card in the hotel lobby or you'll pay an extra 20P). Drinks in the hotel are extremely costly compared to prices in the rest of Manila, example a beer in the hotel is 250P ($5) and outside in a street bar it's approx. 25P (.50 cents). I would stay at this hotel again as long as I can book and pay through a travel group not the hotel.

      Discriminatory Treatment

      from

      Stayed at this hotel Sept. 9 2005, my girlfriend who is a Philippine's citizen booked the room, but she was asked if I am a Philippine's citizen, the person who is handling the reception/booking told her that if I am not Philippine's citizen the hotel rate is different. I decided to pay the "foreigners rate" just so we won't waste too much time waiting for this person who was "helping" us, so we can put away our luggages. Turned out that there are approximately $40.00 difference in the room rates.

      Will not stay there again with this discriminatory treatment, they better change this practice to be able to established themselves as first class international hotel.

      Thumbs up for the Pan Pac

      from

      A great place to stay if you want to be near the newly refurbished seafront promenade and Malate nightlife. Elegant and spacious rooms, good places to eat in the adjacent mall, adequate security and a very accommodating staff. A classy respite from the intensity of downtown Manila.

      Try diamond or hyatt casino instead

      from

      Please dont waste your money or time at this hotel. I booked a room and flew like 23 hours and when I arrived they re-booked my room so I had to find accomodations at 1:00am in the morning. I was not pleased to say the least. (Plus the manager was annoying!)

      Good choice.

      from

      Very nice, very modern hotel in a great location. The rooms are nice and very clean. Ask for a bayviewroom.

      Staff are helpfull and know what they are doing.

      Security is over average.

      Restaurant at the top floor gives you a fantastic view of the city and the bay.

      Breakfast buffet is overloaded with everything.

      The pool is not so big but is ok anyway.

      Overall a good choice.

      TripAdvisor Reviews Pan Pacific Manila

      4.50 of 5 stars Outstanding
       

      Travel Blogs from Manila

      The Philippines

      A travel blog entry by peteandal on Dec 04, 2014

      2 photos

      ... sweets like we accidentally had in Singapore. Grim.

      5) This is by far the most important fact- Filipinos are the most amazingly polite and lovely people we've come across. They address everyone as Ma'am or Sir and just are so nice! A couple of examples that come to mind are when I was walking down to the beach in Alona Beach (Pangnao, Bohol) a local woman walked down with me and let me share her umbrella as it was ...

      From slow Siquijor to Mad Manila

      A travel blog entry by roger_ramjet on Aug 31, 2014

      6 photos

      Back to Manila today, just as we were winding down into going well beyond lazy. No matter, some serious rain has been falling since about 7am, so we're high and dry in the room until we check out. J-she and I are a bit concerned I need to ride the bike back in to return it. J-she is going via the van, so I’m not sure why she has such concerns.

      No sooner do I prepare to be soaked again on a bike, the rain breaks right on 11.45am and the sun shines it’s ...

      FYI: One More Thing.

      A travel blog entry by aaronkdean on Mar 17, 2014

      4 comments, 3 photos

      ... flashlight.

      Be sure and turn on the water at valve #107, not #205 or #206. It is downstairs and out by the front gate. It is a real challenge in the dark if you don't know what you are doing.

      I learned this when I first arrived at 4 am March 7 after 36 hours from Cincinnati via Shanghai. It took me a while to figure out the water wasn't on, and then took me 4 trips ...

      Crashing in Manila

      A travel blog entry by mmlivelife2011 on Nov 29, 2013

      4 photos

      ... the ice and snow thank you, there is not much culture adjusting yet, the jet lag is gone. This virus is still hanging on though. We are both really looking forward to getting back to nature when we leave Manila this week.

      We spent our final afternoon at the cinema watching Part II of the Hunger Games. Suzanne Collins book is very much a futuristic dystopia, however, being inside a district like Manila makes it feel a lot less unreal.
      ...

      The long journey "home" and Day 1

      A travel blog entry by ellainecabellon on Jul 06, 2013

      2 comments, 7 photos

      ... bad experience with Delta that left me really hesitant about flying with them again. The only reason why I did so willingly for this trip was because they had the best flights as far as lay overs were concerned. With other airlines, we were looking at upwards to 7 hour lay overs… ain't nobody got time for that! So, needless to say, the entire round of trips were fantastic, on time, and for the most part, bearable. We literally landed in Detroit, ...

      Traveler Photos Pan Pacific Manila

      View from 21st floor
      Manila, Philippines
      pan pacific hotel
      Manila, Philippines