Palm Beach Shores Resort and Vacation Villas
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Historical Traveler Reviews Palm Beach Shores Resort and Vacation Villas
Nice appearance, but shady dealings...
Palm Shores Resort was nice... but there were several things I had a serious problem with... First, after driving in a cramped VW Bug 24 hours from NY, we were welcomed with an unrelenting and mildly aggressive "Free Lunch" offer (a.k.a. 5 hour timeshare speal) from the public relations desk. After saying no several times, they still persued it, and eventually we said fine (obviously with no intents of showing up) just to get our parking pass from them. Then we were told we had to give them a refundable $20 deposit to book the lunch. After again explaining to them that my family already owned 3 weeks in other resorts, 2 of which never get used and we are selling, they still would not give up. Finally I told them that I was 23 with bad credit and since my father was 1,500 miles away there was no chance that we would purchase another week. Not another word was said, and the guy literally tossed our pass onto the counter and started doing something else. I had a bad feeling in my gut about the resort, not even 20 minutes into our stay. We then began to unload our car and no one even offered to hold the door open, and we were told that we couldn't use a cart unless someone helped us. (Yeah, definately was not in the mood to tip anyone at this point) Then as were are struggling through the lobby with tons of bags, we had to wait 10 minutes for the elevator just to get to the second floor. The elevators are so obnoxiously slow that one would think the stairs would be much faster... but guess what? THERE WERE NO STAIRS. You could only use the stairs between the 6th and 2nd floors, but from the 2nd floor to ground was only for emergencies, since they only led to the outside and had alarms on them. That was a huge problem all week. Imagine being in a rush and realizing that you forgot the directions when you got to your car... When we finally got to our room, it was kinda on the small side, but decorated nicely. The view was awesome (please note sarcasm)... we had a great straight on view of the parking lot and building next door, and a slight ocean view. The best part was since we were directly above the restaurant, we had three LARGE air vents that hummed so loudly you could barely hold a conversation, directly beneath our balcony. Thankfully we couldn't hear them with the sliding doors closed. For the first three days we kept getting messages under our door and on the phone saying they had something for us at the front desk. Low and behold it was the famous "free lunch offer" that we "must have accidently missed" and we given a second opportunity. During the day you would think the place was like a tourist attraction with constant groups of people sucked into the timeshare tour. At night it was pretty empty. During our stay four kids no older that 19 were put into the room next to us and constantly were screaming and physically fighting, even incuring damage to one of thier walls. I started to get the feeling that my fiance and I were pegged as "partiers" since we were younger and the only other people in that entire hallway besides the people next to us. It was also kind if odd since those two rooms had the crapiest views and noise as compared to all the other rooms in the resort. But we were determined to enjoy the beach, because that was why we were there. Then... I went to use my debit card to purchase cruise tickets, and I was declined. Apparently since I used that same card for the security imprint, the resort felt the need to "authorize" $250 from my account to use as a security deposit and "incase I charged things to my room". NO WHERE did I find any kind of statement saying that they were going to do that, nor did I give them permission to do so. I was livid, and I've stayed at plenty of resorts before and never did they charge anything to my card unless I asked them to. After fighting with the front desk they finally refunded my money. Later on that week we decided to take advantage of the activities desk to find out about the area. Not surprising the woman was condescending and borderline rude. After all the crap with the deposit and charges we discovered that our entertainment center door was busted off the hinges and was just sitting inside so that it did not appear to be broken. There was also a large crack in the glass closet door which was there when we checked in. I was starting to get paranoid that they would charge us for damage that was already there. Especially since we pay $500 a year in maintainence fees. The place was just plain shady. Not to mention that if you wanted to make ANY type of outside call, you were charged .75 cents per call. Unless you had a ton of money to toss around, it was kinda hard to enjoy the place. I give this place three stars only because the beach was gorgeous, the pool and tiki bar were nice, housekeeping was thourough, and the restaurant was decent in both food and pricing. The valet parking was lame, considering that you could park anywhere you wanted anyways, and then you would have to wait for them to get your car, versus walking ten feet to get it yourself. I don't think I would return, but since it's the only RCI exhange resort in that beautiful area, we might just have to. Although, we will not take the same crap as we did this time.
Nice place to stay
Nice place to stay; clean, good location and nice rooms. They were nice enough to upgrade us to a better room with a partial view, the first room looked at the back of a boulder by the pool. Overall it was a nice place and I'd probably go back again.
The only negatives were the live music that played every afternoon-- it was so loud that you couldn't listen to the TV, and they charged you $5 a day, but often didn't have enough parking spaces (50% were set aside for valet parking), I asked what to do, and they told me to use the valet (i.e. pay twice). They didn't apologize or anything, just didn't want to be bothered.
Great for families with small children too!
We just returned from here last week and after reading everyone's reviews, I'll base mine on what was of biggest concern to me - how it was for small children. Overall, the resort was very nice. The staff was excellent. We were first put in a 1 bed. (King bed) and when check-in saw we had 2 small children, asked if we'd like a room with 2 double beds. They showed us the room and we took it. The bedroom was slightly bigger because there is no balcony off the bedroom, just off the living room, which was fine. The window in the bedroom (we were on the 4th floor) only opened about 3 inches, so a child couldn't fall out. The units were a little small for 4 people. Would be perfect for 2 adults, but there was plenty of room in the bedroom on the floor for the kids to play with toys (not like some places where you can barely walk around the bed). Bathroom was huge. The furniture isn't nailed down, so you can move beds and nightstands around to accommodate your needs. Kitchen table bench was high enough that my 2 year old could eat without any booster seat.
I wanted a place with a kiddie pool, but the adult pool was fine for the kids. It has a lip / drain all around the inside so the kids have something to hold on to. Our room was facing the pool and it was a little loud during the afternoon. Most days from 1 PM - 4 PM there was live music down by the pool and it just carried up into the room. The kids still napped, but it was so loud, I don't know how - I couldn't!
The boardwalk to the beach isn't that long (you can't really tell that from the pictures) and is easy to take a wagon or stroller down - there is a ramp on both ends. The beach there is beautiful - soft sand with just enough seashells to keep little ones entertained.
The little playground area is one of those plastic tube climb-thru things with 2 slides. One twisty one and one small one that even a small child could get up into and slide down. It's right next to the pool.
My kids weren't old enough to do the kids day camp thing, but there is a fee for it depending on how many hours per day you use it. They did do crafts around the pool - everything from coloring books to making things. Even if your child isn't old enough to do it alone, you are more than welcome to sit down with them and help them with the craft. Some were free, some were $3. They have toucans, parrots, and a few other birds in large outdoor cages around the pool and the kids loved looking at those.
Several days they had a grill going by the pool and for $7.95 you could get a combo meal which was actually huge and very good. The food at the resort was good and not really over-priced at all compared to what many resorts charge. And the tiki bar has a great happy hour from 4 - 8 PM every night, so you can grab a drink and head down to the beach or by the pool if you'd like.
They come by every day and take out trash and give you fresh towels, except on the 2 days that we had the do not disturb sign up until 10:30, then they missed us. Once a week they do a thorough cleaning, bed making, etc. Because it is a timeshare - you'll have to bring your own coffee, sugar, etc, but they provided just about everything else including soaps, coffee filters, dishwashing and dishwasher soap, a scrubby pad, and a roll of paper towels in addition to all the utensils and cookware.
There is a 7-11 within walking distance of the resort. And a small grocery store also within walking distance. If you need a big grocery run (or don't want to pay the higher prices), you'll have to jump in the car and go to Publix. Overall, we were very happy there. The rooms and resort were clean and you could tell there were working on upgrades - the building was older and was converted from another facility to the Palm Beach Shores. I would recommend this place. Only reason I gave it 4 stars is that potentially you could get a not-so-great view if you are on the outside of the hotel. All the inside units appear that they would have a nice view of the ocean and the pool. Outside units face the parking lot and adjoining buildings.
Spring Break Family Vacation
We had a great time at the Palm Beach Shores!! At first at check-in I thought it the troubles would begin because they double booked the 2 bedroom suite that i had reserved, but within minutes they were able to accomadate us (4 adults & 4 kids, 4yrs to 8yrs old) in 2, connecting 1 bedroom suite. This actually gave us twice the room. We were on the 6 floor facing the pool and the ocean. This is pretty much th end of all troubles for us at the Palm Beach Shores. The rooms very clean with housekeeping coming everyday and the supervisor following up afterwards. The rooms were spacious and very tastefully decorated. The timeshare sales office was packed thoughout our stay(April 6 - April 11). They approached us once during check-in to attend a presentation, we graciously declined and we were not bothered again. Roz at the concierge/activities desk was the best, she helped me set up 3 rounds of golf and dinner reservations/suggestions throughout our trip. She did not steer us wrong. I would suggest going to Panama Hatties, good seafood and a free water taxi ride between 7-9pm in the evenings. I'm not much of a beach person, but the beach was outstanding, soft sand and clear water. There is a $7 per hr beach chair rental, but it was well worth it. The pool area and Tikki bar was excellent. Go early to reserve a lounge chair, they go quick! Now, I consider myself a bit of a "hambuger connoisseur" and I can say that they made some of the best burgers I had, cooked to your perfection. My wife and her sister had a "day of beauty" at the spa and they enjoyed it very much. I can on and on about our trip at the Palm Beach Shores, but I think you get the point with what I have said so far. Overall, a great place for a great vacation that I would recommend to anyone.
First of all this is not a Radisson. It is a time-share business and they approach you in the lobby as you walk in offering a free lunch, but you have to leave them a deposit and get on a bus to get it! The "villa" was actually dump facing a wall of windows, not the promised "ocean view" for which I paid $30 extra. The website shows a beautiful apartment. It is a hoax! We ran out. Avoid this at all costs.
Nice property, minor problems
The resort itself is very nice and clean. Our room was a great size perfect for our family of 4. Although the children's pool isn't heated the larger pool is and my 5yr. old enjoyed both. It was a bit crowded by the pool during peak hours 9a-3p. We unfortunately got sucked into listening to a timeshare lecture (which we were not interested in) that took up about 3 1/2 hours when we were initially told there were no time requirements we could leave at anytime. During our stay one of the elevators was out of order for about 2 days and the power did go out one afternoon. Our alarm clock didn't seem to work so we used the wake up call. Housekeeping comes once during a 7 day stay for an overall cleaning but they are supposed to stop by daily with clean towels and to take the trash (they missed us one day/we had to call for service).
When I asked a housekeeper for a couple extra washclothes I was told they couldn't do that. ??? Despite these problems we enjoyed our stay we had rented a car and loved using the valet it made our lives easier with two small children. We found the area easy to navigate around we drove down to Miami one day and took the kids to Lion Country Safari (highly recommended). Also there is a great night life in the Clematis district of West Palm Beach that is great for families and singles.
We'd stay here again.
My husband and I just returned from the Radisson Palm Beach Shores on Singer Island where we spent our honeymoon Dec. 14 - 21, 2003. It was fabulous!
We arrived late on Sunday night (around 10 PM), and the front desk staff members were very helpful and friendly. The lobby was decorated with dozens of poinsettias and a large Christmas tree. The resort offers complimentary valet parking (although you will be billed a $5/day parking fee and a $1/day "safe" fee).
Our suite was on the 6th floor, and although our balcony faced another (shorter) resort, we still had a great view of the ocean and cruise ships traveling back and forth into the Intercontinental Waterway. The view of sunrises and sunsets from our balcony was great too!
The "locals" apologized for the weather (It was in the high 60's and low 70's most of the time.) Even during a "cold snap" in December the ocean was 76 degrees, so we spent a little time on the beach and even in the water, although we'd get cold after a time. The water is very clear and beautiful! The hotel is on the beachfront, and there is a heated pool and spa outside. (The spa seems burning hot!--particularly after being in the ocean! It's over 100 degrees!)
The accommodations are wonderful! The kitchen is fully equipped: microwave/oven, stovetop (2 burners), small dishwasher, middle-sized refrigerator, sink, every dish you might need (mugs, glasses, bowls, plates, silverware, pots, pans, a pitcher, measuring cups, casserole dishes, etc.) On the other side of the sink and cabinets, there is a glass tabletop with a bench seat and two chairs. This area opens to the living room as well, with a hide-a-bed couch, chair, coffee table, TV/VCR, etc. There are sliding glass doors opening to the balcony in the living room and the bedroom, and the balcony had two white chairs and a tiny little table where you can enjoy the ocean view to the east or watching the sunset over Palm Beach to the west.
The bathroom has a tile floor, and the room has a shower, a regular tub, a toilet, and two sinks with small shelves and a drawer on either side; it is decorated with wooden accents, but the most impressive part is the square footage! It is a HUGE room!
The bedroom has a king-sized bed, a TV, a good-sized closet with mirror doors, and some wicker furniture.
There is a "guest laundry room" available for a fee, but the dryer lasts long enough to get your clothes dry.
The only complaint we really had was that the elevators are very slow, and they sometimes go up to pick up someone else when you're going down. That was just a minor inconvenience, however.
The resort offers several on-site activities, which we didn't use, but I'm sure someone else's review could make you aware of those.
There is a beautiful state park just a few miles down the road (if you'd like to take a family hike or canoe or kayak), and you can tour Peanut Island and see the Kennedy Home as well. The Gardens (mall) is nearby, and a wonderful place for shopping.
There is also a boat that takes day trips to the Bahamas and back since it is so close. Miami is about an hour and a half south of the hotel and we spent a day down there too.
Overall, I'd rate this resort "Excellent." We loved it, and you will too!
Palm Beach Shores Resort/Vacation Villas
We just returned from the Palm Beach Shores Resort and Vacation Villas (no mention of Radisson is seen at site - I dont think they are still affiliated with the resort). The resort was lovely and had many amenities on-site (pool, childrens pool, playground, restaurant, gym, spa, children's club, activity desk). We arrived at the resort at 2pm and were informed that our room was not ready - definately fair since check in is at 4pm. We were given directions to a supermarket for snacks/supplies and returned at 3pm to find our room ready. Check in days are Saturday and Sunday and a bit hectic around the mid afternoon - but the wait was minimal. We were also there during a holiday week (July 4th) when the resort was full. They do have a set charge of $5/day for parking and $1/day for an in-room safe. We stayed in a one bedroom condo with a partial kitchen - I was pleasantly surprised to see a small but full refrigerator w/freezer, convection microwave, 2 burners, dishwasher, dishes, utensils, and glasses for 4, 2 saucepans, corningware, tupperware, teapot, and coffeemaker. The only drawback was the refrigerator was located in the corner of the kitchen and opened into the alley. Unless you are a size 4 or below, opening the door and reaching into the fridge is an effort. We were able to get snacks and beverages for breakfast and on the go meals, but you could prepare a meal if you wanted to. On the other side of the kitchen counter there was a small table with a bench chair and two loose chairs (good for 4 adults or 2 adults and 3 children). The living area and bedroom are a nice size, but the bathroom was HUGE with 2 sinks and a seperate bath and shower. Maid service did a full cleaning once during a 7 night stay, but a maid did come everyday to change the towels and empty the garbage. There was a large tv in both the living room and the bedroom, but only 1 VCR (in LR). You could rent movies, get internet access, or play nintendo (all for a fee) through the TV. The living room had a pull out sleeper sofa and one oversize chair. The bedroom had a King bed but little storage space. One half of the closet floor was taken up by the in-room safe. There was one dresser/nightstand with two large drawers and two very small drawers. The armorie with the TV had two small drawers and a bit of an empty space beneath. We managed with 2 adults and 2 children, but I dont think it would be enough storage for 4 adults. We had a room on the second floor overlooking the pool and a partial ocean view. The hotel is U shaped and only the rooms on the end of the U have full ocean views, other rooms have pool or parking lot views. The pool area could be a bit noisy in the evening, but not enough to wake our toddler who was asleep by 7:30pm, all nose was quieted by 10pm. I called ahead to reqest a crib which was waiting for us when we arrived. We took advantage of the beachside location and rented loungers and an unbrella for a week - a bit pricy ($25-$30/day - discouts available for multiple day rentals) but well worth it when traveling with children. My kids were able to play in the shade while at the beach without getting sunburned. There was a booth from which you could rent the loungers or off-site excursions (parasailing, boat tours, jet skis) which was always manned with polite and helpful employees. The pool was also nice but got crowded - it was next to impossible to find a poolside chair from 9am - 3pm. There was bar service both poolside and beachside and towels available so that you didnt have to bring down the one's from your room. The restaurant on-site was excellent. They supported the poolside tiki bar and room service. All meals were reasonably priced from what I expected (i'm used to NY metro prices - $6 burger, $8 sandwich w/fries, $12 - $16 dinner entree, $4 dessert, $6 pina colada-less during happy hour). We were able to charge almost everything to our room - so we didn't have to walk around with a lot of cash. We took advantage of the kids club for our 6 year old (range was from 3 - 12) who played video games in an air conditioned playroom. They had morning, afternoon, full day or by the hour options and I often saw the councilers organizing craft projects with the kids by the pool. Some activities were free and some had a small fee ($3 ice cream social). The hotel is located out of the way - about 15 - 20 minutes from the West Palm Beach airport. Dont get discuraged from the drive up to the hotel - right before it are small houses and rental apartments squished into a small area. The resort front faces singer island and the back abuts the beach (a very short walk from the pool to the sand over a boardwalk). You'd think you were in two different places depending on which angle you looked at it. You would need a car to explore the area and downtown palm beach. For a family vacation with young children we were looking for everything on site - which we found. I would reccomend to travelers with children, who dont want to be in and out of the car all day.
This was the best place we have ever vacationed! We have four small childern and they all enjoyed the pool, the play area, the beach, and all the other activites offered. The room was large and decorated very nicely. The staff was incredible!! The food was fantasic!! We really had the best time ever just relaxing and being together. We loved so much we are looking into buying a timeshare at the palm beach shores. We highly recommend this place for a family vacation.
BEAUTIFUL CASTLE ON THE OCEAN
This is a beautiful OCEANSIDE RESORT located on the gold coast of florida. South Florida is the only sub-tropical part of the U.S. The beaches are light colored powdery sandy beaches lined with beautiful cocoanut palm trees. There is always a slight breeze which makes it feel very balmy at a tropical 80 degrees year round air and ocean water temperature. The ocean temperature stays 80 degrees because of the gulf stream from the bahamas and its water is a beautiful aqua-green. The resort is a beautiful six story pink palace on the atlantic ocean. It is located on Singer Island named after Paris Singer the sewing machine magnet. The island is only 5x8 blocks and has its own fire, police and town hall. The resort has a gym, spa, restaurant, beach buddies club for the kids and very friendly staff as well a great concierge. A variety of water sports are available on the beach such as surfing, scuba diving , snorkeling, kayaking, parasailing as well as just watching the beautiful sailboats and ocean-liners. It is located in upscale Palm Beach which is a very desirable location. Next to the resort you will find an Ocean Mall shop which has a variety of restaurants as well as a seven-eleven and surf shops. Also located within walking distance of the resort is the infamous Sailfish Marina where you can charter a boat for deep sea fishing as well as catch a water taxi to nearby islands.
TripAdvisor Reviews Palm Beach Shores Resort and Vacation Villas
Travel Blogs from Palm Beach Shores
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