Palace Hotel Copenhagen

Address: Raadhuspladsen 57, Copenhagen, Zealand, 1550, Denmark | 5 star hotel
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This 5 star hotel, located in the Indre By area of Copenhagen, is near Copenhagen City Hall (Kobenhavns Radhus), City Hall Square (Radhus Pladsen), Radhuspladsen, and Ripley's Believe It or Not! Museum.
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    TravelPod Member ReviewsPalace Hotel Copenhagen

    Reviewed by winik

    Wonderful location

    Reviewed Jul 6, 2015
    by (3 reviews) , Canada Flag of Canada

    Beautiful old hotel located in the heart of Copenhagen. Right across from the city hall and Tivoli.

    Rooms have been refurbished and are modem and clean. A/C was functioning well as it was quite warm during our stay.

    Enjoyed the included breakfast buffet to start our day. I would recommend this hotel to anyone.

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by tomthedoctor

    Great location and the perfect base for exploring

    Reviewed Mar 24, 2014
    by (11 reviews) Manchester, UK , United Kingdom Flag of United Kingdom

    I've used Scandic hotels before, mainly in Finland when on business but I've stayed in a couple for leisure too. In fact I had enough points for this 3 night stay to be a freebie so you won't get any complaints at all from me. The room was spacious and comfy, the bar and restaurant very pleasant and not too expensive and the service was cracking.

    This hotel is ideal as a base for exploring the city, it is next door to the Town Hall Square and is no more than 5 minutes wander from central station. The pedestrian area is directly behind the hotel and everything is close from here. Would definitely recommend!

    Home for the weekend
    Copenhagen, Denmark

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Palace Hotel Copenhagen

    Worst Hotel in Europe


    The previous review is 100% accurate. The place is a dump. No AC, broken furniture, stained carpets, threadbare linens, etc.

    On top of that, I had the worst customer service experience ever. I pulled a leg muscle on my first day in CPH and could not walk the next morning. I called the front desk and was told that the on-call doctor couldn't help and that I should go to a hospital. I asked for assistance getting to the hospital and they told me there was a taxi stand on the corner. When I explained again that I couldn't walk, I got silence. So, I hobbled along the walls to the elveator and through the lobby. Fortunately, an elderly German couple came to my assistance then other guests of the hotel, but hotel staff did nothing!

    Everything turned out fine (Danish hospitals are free for tourists as well) and I spent the next few days on crutches --- but I strongly recommend that anyone going to CPH NEVER NEVER STAY AT THIS DUMP!

    Una pésima experiencia


    Acabo de llegar(junto con otras cuatro personas) de un viaje de 15 días por el norte de Europa. La última etapa: Copenhague.El hotel Palace donde pasamos 4 noches nos amargó la estancia en esta ciudad.Se trata de un hotel muy bien situado pero decadente y en un estado de mantenimiento deplorable: muebles viejos y destartalados, agujeros en las toallas y en la moqueta, papel pintado descolorido, despegado y con manchas de humedad, MANCHAS ENORMES DE SANGRE en uno de los colchones que nos tocaron en suerte, en el resto MANCHAS DE PISES, una escarpia detrás de la puerta del baño a modo de toallero, habitaciones sin hacer a las 5 de la tarde. En fin, si pretenden alojarse ,y pagan por ello, en un hotel de 4 estrellas como está catalogado éste, no se les ocurra ir al Palace de Copenhague, sus instalaciones y servicios son de un 3 estrellas y malo; por cierto el personal de recepción al que presentamos nuestras quejas, antipatiquísimo y muy poco profesional. No vayan!

    Sleep on a park bench, instead of staying here!!!


    The hotel was filthy. The furniture was so dusty that I wrote my name on it. The view was the adjoining building's roof. The bed was hard. When I saw the hotel, I tried to cancel my reservation and get my money back. It was a prepaid reservation, and the hotel would not refund my money. We stayed. We could not get another room. We were leaving on a cruise the next day and all hotels were full. We paid $248 before taxes for one night in this "dump." If we heard the person correctly (and we believe that we did), the person after us, a Denmark resident, paid the equivalent of $89 USD. for the same room. Do not stay here!!!!!!!



    All that can be said of this hotel is that it is in a great location. But from a dingy lobby to ancient elevators, the real surprise is the miserable condition of the rooms - and we were in one of their "upgrade" rooms! Dirty carpet, frayed upholstery on the armchairs, peeling wallpaper, peeling paint, and windows that are held on by damaged hinges. Not what we expected from a purported Le Meridien Hotel that claims to be 4-star and that charges 1500 dkk per night.

    What a mess !


    There was an overflow of water on the bathroomfloor when drained the bath. We had room 434 witch was awfull. We have been al over Europe but we never stayed in such a poor place. This is not a 4 star hotel, this hole is not even worth 1 star. The good point: the staff were friendly and helpfull. Breakfast was alright, but not more than that. We stayed 4 nights. Actualy, in my opinion, this is not a hotel, but rather a place where a human beeing can survive. They use the name MERIDIEN, while they are nor really part of the group yet. Only after renovation works it should be a MERIDIEN hotel. Some of the receptionists say that the works will take 6 months, others say that they will only start within 3 years.

    A very poor hotel


    I have just stayed 1 night at the Palace Hotel in Copenhagen. I agree with the previous comments regarding how poor this hotel is. I am a Platinum Starwood member and I was upgraded. The room I was given was large but very old, poorly maintained with broken furnitures and an average bed. The soundproof was so terrible that I could enjoy the noise from Copenhagen downtown all night long! The service was moderately courteous and friendly. This hotel carries the Meridien label (now part of Starwood) and prices the rooms accordingly but it does not keep to the reputation of a Meridien hotel. I will never stay there again.

    Old World charm, but...


    personally I prefer modern convenience over Old World charm.

    My son-in-law stayed in another room. Both rooms had one tall step between the main room and the bathroom, which I thought was dangerous. The showers drained across the bathroom floor. No matter how I tried to arrange the bath mat, I was always standing in a wet spot in front of the sink. It was cramped.

    The people were nice. Whenever I get a comforter, I ask for a blanket instead. They didn't have blankets, but the head room keeper telephoned and we decided on two sheets instead.

    Then it turned colder at night, and these rooms have only radiators which don't work in the summer. No air conditioners. No Kleenex in my room, but son-in-law did get that perk. There was a minibar. Both of our television's remote controls worked only about fifty percent.

    The Palace Bar was five star. It had some regulars, older gentlemen who dressed well and gave the place a great feeling. The bar spills over onto the street weather permitting.

    The breakfast buffet is included in the room, and it is all right for 2-3 days. But like everything in Copenhagen it is expensive. If you go to the breakfast buffet without being in a room, it costs about $30.

    Stay anywhere else but here!


    I checked OUT after one night in the supposed four star "Palace" Hotel. I nearly cried when I walked into my room. Horrible cigarette smoke smell, and even though I asked for a non-smoking room, this was all they had, the "Dame Judy Dench" room, which I am supposed to believe is an ambassador room? Gross. There was only limited pay internet access and no wireless access. The room was really run down, the TV was horrible (all I wanted was 5 minutes of news), and the plumbing was all messed up--the water pressure very low, it took a half an hour to fill the tub half way, and the tiny sink did not drain, it looked as though the bathroom had recently been redone, but they didn't fix the infrastructure! I could go on, but you get the picture...

    My room did have; a big walk in closet, a nice window balcony with great view of the square, and an elegant breakfast downstairs, which I was given a voucher for, but I was paying over $300 a night, so big deal!

    I was able to get a reservation at a hotel that's also close to the city center, less expensive than my smoke-saturated, beaten up room and I figured nothing could be any worse than the "Palace" dumpster!

    This can not be a 4**** Le Meridian Hotel


    We stayed there for 4 nights, and when we arrived we were first shown a small terrible room against the backyard. After discussions with the front desk, we were shown an ambassador room wich costed DK 400 per night. We were trapped, could not even think of choosing the small room, and had to pay. This is definately NOT a good hotel, the only thing must be the location.

    Not a palace but a nice hotel


    Nice hotel but not more than a 3 star hotel i think. Old with little uppgrades trough the years. The rooms were not properly cleaned. Things in the room fell apart when touching it such as wardrobe-handles, heating, windows.... But very nice service, got a double bed without paying for more than 2 single beds. Very good breakfast buffet. Nice location. Will stay there again if getting a nice price.

    If you book the hotel for a luxury stay you willl get disapointed, but as a weekend stay its ok.

    TripAdvisor Reviews Palace Hotel Copenhagen

    4.00 of 5 stars Excellent

    Travel Blogs from Copenhagen


    A travel blog entry by lynnepb on Sep 11, 2015

    Back to buffet breakfasts- good but not exceptional. A concert against poverty started in the city hall square just outside our window at 7am. They were setting up and sound checking from about 6.30am. People were dancing, singing. It was great. We did a canal tour which was completely packed. The guide book said it would orient us but I just felt …

    Back to Land

    A travel blog entry by cjbishop on Sep 20, 2015

    20 photos

    We left the ship at about 8:30 after a leisurely breakfast in the main dining room. Regent does the disembarkation very nicely- no mob scene attempting to leave at once. The weather forecast said it would partly cloudy and low 60s with no rain. Perfect! As we waited for our turn to get a cab it starts to sprinkle but we managed to get into the cabs …


    A travel blog entry by lynnepb on Sep 12, 2015

    Breakfast was frantically busy this morning- maybe as it was Saturday morning. I was happy to leave. We noticed people setting up what looked like a market in the city square. We went on our way to the station. It was "Fish Day". Fish tastings, stalls for fresh fish, cooked fish, fish snacks, fish toys and beer of course. We bought a fish t-shirt …

    Amsterdam to Copenhagen

    A travel blog entry by lynnepb on Sep 10, 2015

    1 photo

    Sad to leave Amsterdam and the Hotel V. Moving on is hard work. (Poor me). We rode our bikes back to the rental shop, wandered a bit, bought a t-shirt, had a "funky brownie"-just a stale brownie with coloured marshmallow and coco pops on top, and walked to the station. Had a bit of trouble finding the right ticket office but we managed to get to …

    Copenhagen Day 1

    A travel blog entry by winik on Jul 06, 2015

    20 photos

    We arrived in Copenhagen early in the afternoon and we figured that would be able to walk all of our luggage down from the train station all the way to the hotel. However, we found out that distances that have been marked on maps are not what they seem. Dragging wheeled luggage even over cobble stone streets can be difficult. After much bellyaching …

    Traveler Photos Palace Hotel Copenhagen

    Home for the weekend
    Copenhagen, Denmark