Palace Hotel Copenhagen

Address: Raadhuspladsen 57, Copenhagen, Zealand, 1550, Denmark | 5 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 5 star hotel, located in the Indre By area of Copenhagen, is near Copenhagen City Hall (Kobenhavns Radhus), Radhuspladsen, City Hall Square (Radhus Pladsen), and Ripley's Believe It or Not! Museum.
Map this hotel


Photos of Palace Hotel Copenhagen

    View all photos

      TravelPod Member ReviewsPalace Hotel Copenhagen

      Reviewed by tomthedoctor

      Great location and the perfect base for exploring

      Reviewed Mar 24, 2014
      by (11 reviews) Manchester, UK , United Kingdom Flag of United Kingdom

      I've used Scandic hotels before, mainly in Finland when on business but I've stayed in a couple for leisure too. In fact I had enough points for this 3 night stay to be a freebie so you won't get any complaints at all from me. The room was spacious and comfy, the bar and restaurant very pleasant and not too expensive and the service was cracking.

      This hotel is ideal as a base for exploring the city, it is next door to the Town Hall Square and is no more than 5 minutes wander from central station. The pedestrian area is directly behind the hotel and everything is close from here. Would definitely recommend!

      Home for the weekend
      Copenhagen, Denmark

      This review is the subjective opinion of a TravelPod member and not of

      Historical Traveler Reviews Palace Hotel Copenhagen

      Worst Hotel in Europe


      The previous review is 100% accurate. The place is a dump. No AC, broken furniture, stained carpets, threadbare linens, etc.

      On top of that, I had the worst customer service experience ever. I pulled a leg muscle on my first day in CPH and could not walk the next morning. I called the front desk and was told that the on-call doctor couldn't help and that I should go to a hospital. I asked for assistance getting to the hospital and they told me there was a taxi stand on the corner. When I explained again that I couldn't walk, I got silence. So, I hobbled along the walls to the elveator and through the lobby. Fortunately, an elderly German couple came to my assistance then other guests of the hotel, but hotel staff did nothing!

      Everything turned out fine (Danish hospitals are free for tourists as well) and I spent the next few days on crutches --- but I strongly recommend that anyone going to CPH NEVER NEVER STAY AT THIS DUMP!

      Una pésima experiencia


      Acabo de llegar(junto con otras cuatro personas) de un viaje de 15 días por el norte de Europa. La última etapa: Copenhague.El hotel Palace donde pasamos 4 noches nos amargó la estancia en esta ciudad.Se trata de un hotel muy bien situado pero decadente y en un estado de mantenimiento deplorable: muebles viejos y destartalados, agujeros en las toallas y en la moqueta, papel pintado descolorido, despegado y con manchas de humedad, MANCHAS ENORMES DE SANGRE en uno de los colchones que nos tocaron en suerte, en el resto MANCHAS DE PISES, una escarpia detrás de la puerta del baño a modo de toallero, habitaciones sin hacer a las 5 de la tarde. En fin, si pretenden alojarse ,y pagan por ello, en un hotel de 4 estrellas como está catalogado éste, no se les ocurra ir al Palace de Copenhague, sus instalaciones y servicios son de un 3 estrellas y malo; por cierto el personal de recepción al que presentamos nuestras quejas, antipatiquísimo y muy poco profesional. No vayan!

      Sleep on a park bench, instead of staying here!!!


      The hotel was filthy. The furniture was so dusty that I wrote my name on it. The view was the adjoining building's roof. The bed was hard. When I saw the hotel, I tried to cancel my reservation and get my money back. It was a prepaid reservation, and the hotel would not refund my money. We stayed. We could not get another room. We were leaving on a cruise the next day and all hotels were full. We paid $248 before taxes for one night in this "dump." If we heard the person correctly (and we believe that we did), the person after us, a Denmark resident, paid the equivalent of $89 USD. for the same room. Do not stay here!!!!!!!



      All that can be said of this hotel is that it is in a great location. But from a dingy lobby to ancient elevators, the real surprise is the miserable condition of the rooms - and we were in one of their "upgrade" rooms! Dirty carpet, frayed upholstery on the armchairs, peeling wallpaper, peeling paint, and windows that are held on by damaged hinges. Not what we expected from a purported Le Meridien Hotel that claims to be 4-star and that charges 1500 dkk per night.

      What a mess !


      There was an overflow of water on the bathroomfloor when drained the bath. We had room 434 witch was awfull. We have been al over Europe but we never stayed in such a poor place. This is not a 4 star hotel, this hole is not even worth 1 star. The good point: the staff were friendly and helpfull. Breakfast was alright, but not more than that. We stayed 4 nights. Actualy, in my opinion, this is not a hotel, but rather a place where a human beeing can survive. They use the name MERIDIEN, while they are nor really part of the group yet. Only after renovation works it should be a MERIDIEN hotel. Some of the receptionists say that the works will take 6 months, others say that they will only start within 3 years.

      A very poor hotel


      I have just stayed 1 night at the Palace Hotel in Copenhagen. I agree with the previous comments regarding how poor this hotel is. I am a Platinum Starwood member and I was upgraded. The room I was given was large but very old, poorly maintained with broken furnitures and an average bed. The soundproof was so terrible that I could enjoy the noise from Copenhagen downtown all night long! The service was moderately courteous and friendly. This hotel carries the Meridien label (now part of Starwood) and prices the rooms accordingly but it does not keep to the reputation of a Meridien hotel. I will never stay there again.

      Old World charm, but...


      personally I prefer modern convenience over Old World charm.

      My son-in-law stayed in another room. Both rooms had one tall step between the main room and the bathroom, which I thought was dangerous. The showers drained across the bathroom floor. No matter how I tried to arrange the bath mat, I was always standing in a wet spot in front of the sink. It was cramped.

      The people were nice. Whenever I get a comforter, I ask for a blanket instead. They didn't have blankets, but the head room keeper telephoned and we decided on two sheets instead.

      Then it turned colder at night, and these rooms have only radiators which don't work in the summer. No air conditioners. No Kleenex in my room, but son-in-law did get that perk. There was a minibar. Both of our television's remote controls worked only about fifty percent.

      The Palace Bar was five star. It had some regulars, older gentlemen who dressed well and gave the place a great feeling. The bar spills over onto the street weather permitting.

      The breakfast buffet is included in the room, and it is all right for 2-3 days. But like everything in Copenhagen it is expensive. If you go to the breakfast buffet without being in a room, it costs about $30.

      Stay anywhere else but here!


      I checked OUT after one night in the supposed four star "Palace" Hotel. I nearly cried when I walked into my room. Horrible cigarette smoke smell, and even though I asked for a non-smoking room, this was all they had, the "Dame Judy Dench" room, which I am supposed to believe is an ambassador room? Gross. There was only limited pay internet access and no wireless access. The room was really run down, the TV was horrible (all I wanted was 5 minutes of news), and the plumbing was all messed up--the water pressure very low, it took a half an hour to fill the tub half way, and the tiny sink did not drain, it looked as though the bathroom had recently been redone, but they didn't fix the infrastructure! I could go on, but you get the picture...

      My room did have; a big walk in closet, a nice window balcony with great view of the square, and an elegant breakfast downstairs, which I was given a voucher for, but I was paying over $300 a night, so big deal!

      I was able to get a reservation at a hotel that's also close to the city center, less expensive than my smoke-saturated, beaten up room and I figured nothing could be any worse than the "Palace" dumpster!

      This can not be a 4**** Le Meridian Hotel


      We stayed there for 4 nights, and when we arrived we were first shown a small terrible room against the backyard. After discussions with the front desk, we were shown an ambassador room wich costed DK 400 per night. We were trapped, could not even think of choosing the small room, and had to pay. This is definately NOT a good hotel, the only thing must be the location.

      Not a palace but a nice hotel


      Nice hotel but not more than a 3 star hotel i think. Old with little uppgrades trough the years. The rooms were not properly cleaned. Things in the room fell apart when touching it such as wardrobe-handles, heating, windows.... But very nice service, got a double bed without paying for more than 2 single beds. Very good breakfast buffet. Nice location. Will stay there again if getting a nice price.

      If you book the hotel for a luxury stay you willl get disapointed, but as a weekend stay its ok.

      TripAdvisor Reviews Palace Hotel Copenhagen

      4.00 of 5 stars Excellent

      Travel Blogs from Copenhagen

      "Has anyone seen 'our' Princess Mary?"

      A travel blog entry by gary_13. on Aug 24, 2014

      2 comments, 23 photos

      On our second full day we headed to the changing of the guard in the Danish royal families Amalienborg Palace in Copenhagen, but alas there was no "Mary" sightings.
      However, judging by the royal standards that were flying above the individual palace buildings, it would appear that she and her in laws could well have been at home!

      Rosenborg Castle & the Crown Jewels

      A travel blog entry by geoffbro on Aug 29, 2014

      23 photos

      ... t help that most men were in black but I’m sure that he was the only Australian with a Chinese haircut. Eventually he came out with a big smile, Lego in one hand and a Lego membership card in the other.

      We stock up supplies at the local supermarket and I noticed that the adult shopping trolleys as well as the kids have a long pole going up. I couldn’t work out why; finally the penny drops… the trolleys can’t be taken out ...

      Couchsurfing in Copenhagen

      A travel blog entry by sandy1948 on Jul 05, 2014

      3 photos

      ... it turned out. Over the next 1.5 hrs. I walked down every street, lost her address in my phone, and managed not to panic! Finally, I found her # and managed to activate my international SIM card. To call her. As it turned out, I had been to the door next to her door, it had the same number, but had graffiti all over it, so I didn't go on! I was so glad to finally reach her 5th floor apt. (No elevator!) she welcomed me with a hug and gave me a beer. Wow, did that ever hit ...

      Sometimes $50 is worth the experience

      A travel blog entry by alexandrealynn on Jun 07, 2014

      16 photos

      Today was a great day. Surprisingly I woke up pretty early from going to bed so late the night before. I had made plans with another friend, Catherine, earlier in the week to go to Sweden, however those plans backfired because the Swedish trains were on strike. Granted we could have taken a bus, I didn't understand the schedule. We decided to go to the Kronborg castle in Helsingor, Denmark, which is about an hour train ride north. Catherine and I met up around 11:30 and ...

      Big move to Copenhagen!

      A travel blog entry by kenandmaureen on May 11, 2014

      5 photos

      Our final day in Malmo, Alaina and Boggy moved there bags over to Boggy's Grandparents where they are staying for the rest of the week and we packed our bags to spend tonight in Copenhagen. We arrived over to Copenhagen 11ish and dropped the bags at our hotel before heading out the Ny Carlsberg Glyptoteko Museum, it has a beautiful tropical courtyard where we had lunch before ...

      Traveler Photos Palace Hotel Copenhagen

      Home for the weekend
      Copenhagen, Denmark