Palace Hotel Copenhagen
How has this hotel rated in the past?
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
- Fitness/Health center
- Business Services
TravelPod Member ReviewsPalace Hotel Copenhagen
I've used Scandic hotels before, mainly in Finland when on business but I've stayed in a couple for leisure too. In fact I had enough points for this 3 night stay to be a freebie so you won't get any complaints at all from me. The room was spacious and comfy, the bar and restaurant very pleasant and not too expensive and the service was cracking.
This hotel is ideal as a base for exploring the city, it is next door to the Town Hall Square and is no more than 5 minutes wander from central station. The pedestrian area is directly behind the hotel and everything is close from here. Would definitely recommend!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Palace Hotel Copenhagen
Worst Hotel in Europe
The previous review is 100% accurate. The place is a dump. No AC, broken furniture, stained carpets, threadbare linens, etc.
On top of that, I had the worst customer service experience ever. I pulled a leg muscle on my first day in CPH and could not walk the next morning. I called the front desk and was told that the on-call doctor couldn't help and that I should go to a hospital. I asked for assistance getting to the hospital and they told me there was a taxi stand on the corner. When I explained again that I couldn't walk, I got silence. So, I hobbled along the walls to the elveator and through the lobby. Fortunately, an elderly German couple came to my assistance then other guests of the hotel, but hotel staff did nothing!
Everything turned out fine (Danish hospitals are free for tourists as well) and I spent the next few days on crutches --- but I strongly recommend that anyone going to CPH NEVER NEVER STAY AT THIS DUMP!
Una pésima experiencia
Acabo de llegar(junto con otras cuatro personas) de un viaje de 15 días por el norte de Europa. La última etapa: Copenhague.El hotel Palace donde pasamos 4 noches nos amargó la estancia en esta ciudad.Se trata de un hotel muy bien situado pero decadente y en un estado de mantenimiento deplorable: muebles viejos y destartalados, agujeros en las toallas y en la moqueta, papel pintado descolorido, despegado y con manchas de humedad, MANCHAS ENORMES DE SANGRE en uno de los colchones que nos tocaron en suerte, en el resto MANCHAS DE PISES, una escarpia detrás de la puerta del baño a modo de toallero, habitaciones sin hacer a las 5 de la tarde. En fin, si pretenden alojarse ,y pagan por ello, en un hotel de 4 estrellas como está catalogado éste, no se les ocurra ir al Palace de Copenhague, sus instalaciones y servicios son de un 3 estrellas y malo; por cierto el personal de recepción al que presentamos nuestras quejas, antipatiquísimo y muy poco profesional. No vayan!
Sleep on a park bench, instead of staying here!!!
The hotel was filthy. The furniture was so dusty that I wrote my name on it. The view was the adjoining building's roof. The bed was hard. When I saw the hotel, I tried to cancel my reservation and get my money back. It was a prepaid reservation, and the hotel would not refund my money. We stayed. We could not get another room. We were leaving on a cruise the next day and all hotels were full. We paid $248 before taxes for one night in this "dump." If we heard the person correctly (and we believe that we did), the person after us, a Denmark resident, paid the equivalent of $89 USD. for the same room. Do not stay here!!!!!!!
All that can be said of this hotel is that it is in a great location. But from a dingy lobby to ancient elevators, the real surprise is the miserable condition of the rooms - and we were in one of their "upgrade" rooms! Dirty carpet, frayed upholstery on the armchairs, peeling wallpaper, peeling paint, and windows that are held on by damaged hinges. Not what we expected from a purported Le Meridien Hotel that claims to be 4-star and that charges 1500 dkk per night.
What a mess !
There was an overflow of water on the bathroomfloor when drained the bath. We had room 434 witch was awfull. We have been al over Europe but we never stayed in such a poor place. This is not a 4 star hotel, this hole is not even worth 1 star. The good point: the staff were friendly and helpfull. Breakfast was alright, but not more than that. We stayed 4 nights. Actualy, in my opinion, this is not a hotel, but rather a place where a human beeing can survive. They use the name MERIDIEN, while they are nor really part of the group yet. Only after renovation works it should be a MERIDIEN hotel. Some of the receptionists say that the works will take 6 months, others say that they will only start within 3 years.
A very poor hotel
I have just stayed 1 night at the Palace Hotel in Copenhagen. I agree with the previous comments regarding how poor this hotel is. I am a Platinum Starwood member and I was upgraded. The room I was given was large but very old, poorly maintained with broken furnitures and an average bed. The soundproof was so terrible that I could enjoy the noise from Copenhagen downtown all night long! The service was moderately courteous and friendly. This hotel carries the Meridien label (now part of Starwood) and prices the rooms accordingly but it does not keep to the reputation of a Meridien hotel. I will never stay there again.
Old World charm, but...
personally I prefer modern convenience over Old World charm.
My son-in-law stayed in another room. Both rooms had one tall step between the main room and the bathroom, which I thought was dangerous. The showers drained across the bathroom floor. No matter how I tried to arrange the bath mat, I was always standing in a wet spot in front of the sink. It was cramped.
The people were nice. Whenever I get a comforter, I ask for a blanket instead. They didn't have blankets, but the head room keeper telephoned and we decided on two sheets instead.
Then it turned colder at night, and these rooms have only radiators which don't work in the summer. No air conditioners. No Kleenex in my room, but son-in-law did get that perk. There was a minibar. Both of our television's remote controls worked only about fifty percent.
The Palace Bar was five star. It had some regulars, older gentlemen who dressed well and gave the place a great feeling. The bar spills over onto the street weather permitting.
The breakfast buffet is included in the room, and it is all right for 2-3 days. But like everything in Copenhagen it is expensive. If you go to the breakfast buffet without being in a room, it costs about $30.
Stay anywhere else but here!
I checked OUT after one night in the supposed four star "Palace" Hotel. I nearly cried when I walked into my room. Horrible cigarette smoke smell, and even though I asked for a non-smoking room, this was all they had, the "Dame Judy Dench" room, which I am supposed to believe is an ambassador room? Gross. There was only limited pay internet access and no wireless access. The room was really run down, the TV was horrible (all I wanted was 5 minutes of news), and the plumbing was all messed up--the water pressure very low, it took a half an hour to fill the tub half way, and the tiny sink did not drain, it looked as though the bathroom had recently been redone, but they didn't fix the infrastructure! I could go on, but you get the picture...
My room did have; a big walk in closet, a nice window balcony with great view of the square, and an elegant breakfast downstairs, which I was given a voucher for, but I was paying over $300 a night, so big deal!
I was able to get a reservation at a hotel that's also close to the city center, less expensive than my smoke-saturated, beaten up room and I figured nothing could be any worse than the "Palace" dumpster!
This can not be a 4**** Le Meridian Hotel
We stayed there for 4 nights, and when we arrived we were first shown a small terrible room against the backyard. After discussions with the front desk, we were shown an ambassador room wich costed DK 400 per night. We were trapped, could not even think of choosing the small room, and had to pay. This is definately NOT a good hotel, the only thing must be the location.
Not a palace but a nice hotel
Nice hotel but not more than a 3 star hotel i think. Old with little uppgrades trough the years. The rooms were not properly cleaned. Things in the room fell apart when touching it such as wardrobe-handles, heating, windows.... But very nice service, got a double bed without paying for more than 2 single beds. Very good breakfast buffet. Nice location. Will stay there again if getting a nice price.
If you book the hotel for a luxury stay you willl get disapointed, but as a weekend stay its ok.
TripAdvisor Reviews Palace Hotel Copenhagen
Travel Blogs from Copenhagen
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Trains every 10 minutes or so …