Pacifica Suites Santa Barbara

5490 Hollister Ave., Santa Barbara, California, 93111, United States | 3 star hotel
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Location

This 3 star hotel, located on 5490 Hollister Ave., Santa Barbara, is near Santa Barbara Scenic Drive, Goleta County Beach, Santa Barbara Orchid Estate, and Coronado Butterfly Preserve.
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    Historical Traveler Reviews Pacifica Suites Santa Barbara

    Good location for UCSB but no amenities

    from

    Upon arriving at the hotel I was pleasantly surprised by the spacious room and free wireless internet connections. While I agree that the hallways and rooms could use some renovations, I was not as offended by this as some of the other reviewers.

    What did upset my was the total lack of (what I consider to be) standard amenities and basic service. First, the light above my bathroom sink was out- hence I had to get up in the morning and get dressed and ready in the dark.

    The tap water has a funny odor- but there was not a bottled water to be found anywhere on the premises. (There are a few vending machines, but they were out of water) When I went to the lobby to ask about water, they very unapologetically told me that I would have to drive to the store and buy my own.

    There is no gift shop or restaurant on site, and no minibars in the rooms- so if you want a glass of wine, or forget your toothbrush, you have to jump in your car and head to the Vons down the street.

    The breakfast may be free, but my scambled eggs were so greasy that I went to Starbucks and got a muffin. I had to make a stop at Starbucks anyway, since there was no decaf coffee in the rooms- only regular coffee.

    The walls are paper thin- so you can hear the train go by in the middle of the night, and kids running down the hall.

    All this would have been tolerable if I was paying $100 or so... but I was paying $175 a night for this complete lack of service.

    Oh- by the way- bring your own soap. When I took the soap out of the box in the shower there was hair imbedded in it. The housekeeping staff clearly takes their recycling program a bit too seriously here.

    Convenient to UCSB, but that's about it...

    from

    We've stayed here three or four times over the last several years -- always on visits to UCSB. (And yes, I wish I'd known about that UCSB rate before now!) While the location near campus can't be beat, I have to agree that this property has seen better days. While the grounds are nice, the rooms are a bit tired -- worn carpet, stained lampshades, banged-up bathrooms, etc. The indoor hallways look even worse. The bed in the bedroom was pretty comfortable, but my kids said that the fold-out bed in the living room was awful. I've noticed in the past that a lot of traveling teams (teenagers) seem to stay here, which could account for some of the wear and tear.

    Would I stay here again? If I were solely in town to visit UCSB, probably. If I wanted to truly enjoy Santa Barbara, no.

    If you do decide to stay here, request an upper unit overlooking the pool -- much more pleasant than units overlooking the parking lots.

    In a perfect world, the management would gut, repaint and recarpet the rooms, replacing all the furniture. This place has potential.

    Just

    from

    3/28/05

    My son, his friend, his friend's mom, and I all stayed in a suite here for one night while visiting colleges in Santa Barbara. The location is fantastic for UCSB, and IF you ask and get a UCSB rate, it's more affordable than many other area hotels.

    Although the grounds were lovely and well-cared for, we were disappointed in the condition of the room. The couch and bedspreads were unraveling, the bathroom area was cheap motel quality, and the hallways were filthy. The room wasn't as nice as it looked in the website's pictures. For $165, (and that was a special web discount rate) I expected more.

    We tried to check in around noon, and although there seemed to be NO ONE around the hotel, we were told no rooms were ready yet, so we had to come back later. We had ordered (and paid an extra $10 for) a rollaway and reminded them of it at check-in, but there wasn't one in the room. We called the front desk and were told one would be right up, but when we returned several hours later--still no rollaway. We called again and they brought one up. They also fixed a broken phone. Later, we discovered we had no remotes for the televisions, and not enough towels (some had used the pool and there were no towels down there, so we'd gotten some of our towels wet). We called down again and asked for remotes and towels. They brought up remotes, but no towels. We had no extra pillow for the rollaway, so we gave up one of the bed ones. That was typical of our stay.

    The pool area was nice, but VERY dark in the evening. I could hardly find the hot tub! They need to add more lighting down there.

    The breakfast was a hot one that you had to order, but it was free. You could only choose a certain number of items, so they controlled how much food you got.

    When I went to check out, I noticed others were getting a UCSB rate. We had not been offered that even though we were visiting the school. I asked if we could get that rate and I was eventually given it. That was the one happy spot in our stay! It saved us over $40.

    Overall, I'd recommend this hotel for the value and location, but it's in desperate need of an update.

    Location but barely

    from

    Just returned from a visit to UCSB outside of Santa Barbara. Found a hotel that was perfectly located about a mile from the campus. Normally they require a two night minimum but we were able to stay for just the one night. The grounds appeared very nice but the staff and structure left a lot to be desired. Attempting to check in at 2 PM after a very long drive, I was informed that the rooms would not be ready until 3 PM. I wondered how all the rooms would not be ready until 3 PM and I was going to ask but I decided to take the family over to UCSB for the hour. At 3 PM we checked in and requested a rollaway. In the room ( which was sorely in need of refurbishing eg. threadbare and stained carpet) I found no blankets on the sleeeper sofa and only one extra pillow. So after 3 calls to the front desk for the rollaway and some extra pillows and blankets, I got a very angry phone call from Art ( don't get him angry, he is the general manager) who demanded to know why I needed more blankets and pillows as I already had one extra of each. It was not until 6PM when we left for dinner that I opened the door and found the rollaway, one blanket and a pillow without a pillowcase in the hallway. Not exactly the way to promote goodwill and return clients.

    Cozy little hideaway

    from

    Pacifica suites is a very nice hotel surrounded by lush trees. Since it's right off of the freeway, it's best to get the eastern "sunnyside" room for less noise. This hotel is about a 3 minute drive from the UCSB campus which makes it probably the nicest and most convenient hotel around(if you are visiting the campus). They have a heated pool and spa and you get a cooked-to-order breakfast in the am, which was good. The reason I gave it 4 stars instead of 5, is because the beds could be more comfortable. Hotel beds are typically marginal, but having been to to Marriott which has the most comfortable beds around, I've come to expect more in this area. The room and bathroom were spacious and immaculate.I especially liked the "mini" living room. The bath products have too much perfume in them , but I didn't care because I always bring my own brand. This hotel was a good value as the Santa Barbara is pretty expensive.

    Great place!

    from

    Though the location is nothing to look at (right off the freeway and aways from downtown and the beach fronts), this hotel was very nice! We were there just for a day, but the rooms were large and clean, we had a very nice veiw of the pool (I highly recommend requesting a pool view room), and the breakfast was very good, though a bit skimpy on the servings. Also, if you get to breakfast 1 minute too late, they will not serve you, so get there on time! :)

    We really enjoyed the suite, with ample room to relax watching TV in the living room area, and then be able to seclude yourself with a private bedroom (with a door!). They had extra blankets for those who wished to sleep in the living room.

    I suggest to find the best price online and then call the front desk to book the room. They matched the price and we were not locked into the room and had the ability to cancel the same day, if need be (though we were able to make the reservation).

    There are a lot of families there so be aware that people will come in and out of rooms (making a bit of noise) during the night, especially since the pool is heated and it seemed that people were simming at odd hours.

    Overall an excellent place to stay!

    Great Hotel! Loved it!

    from

    We spent one night here and really liked the hotel. We had a crib for our 5 month old and our 6 year old slept on the sofabed in the living room. The rooms were spacious, clean and comfy. The bed was comfy too.

    The pool and the breakfast were nice.It is a good 5-10 minute drive to State Street and the heart of Santa Barbara but if you have a car then I think this is a wonderful place to stay and we would stay there again.

    Very comfortable, Excellent staff

    from

    We always stay here when we visit relatives in Santa Barbara. They are one of the few hotels with no size limit on pets. Judging from the barking when we walked down the hallway, I would say the majority of people in the smoking rooms are there for their pets, not cigarrettes.

    Although the rooms are getting a bit threadbare, they are very large, with two rooms, two TV's a decent sized refrigerator, microwave & VCR.

    The included breakfast is excellent, with your choice of eggs, meat & bread. Unlimited juice and coffee. I too hope they keep some pet-friendly rooms after they go non-smoking!

    Great for Families

    from

    Great Place if you have a car and Kids and dont mind the drive to town.

    Good rooms with seperate bedroom you can shut off from the living room ( where the kids slept ) Fantastic Beach only a mile or so down the road toward Gelotea at the beach park, this beach much better than those in santa barbara itself. we stayed in one of the rooms overlooking the pool. it was worth it as we could see the room from the pool and from the breakfast area( good if you have younger kids that want to stay in the room while you have breakfast or go to the hot tub.

    Good breakfasts. overall would definitely stay there again.

    A Real Jewel

    from

    What a pleasant surprise to stay in this cute hotel! The rooms are all suites, they have dog-friendly rooms [a genuine plus for me and my pet], nice amenities, and beautiful grounds. The hotel is located conveniently off Hwy 217, so you are very close to the university, as well as close to town. For someone returning to SB having moved away long ago, it was great to have a quiet, yet homey place to stay. FYI, the pet-friendly rooms are smoking rooms that the hotel staff ozinates before your stay. The process seemed to work very well. I have heard that the management intends for the place to go completely non-smoking in 2003; I only hope they maintain their pet-friendly policy so that we may return.

    TripAdvisor Reviews Pacifica Suites Santa Barbara

    4.50 of 5 stars Outstanding
     

    Travel Blogs from Santa Barbara

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    A travel blog entry by oski on Feb 23, 2014

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    A travel blog entry by rayhurl on Sep 18, 2013

    1 comment, 5 photos

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