Oxford Suites Portland - Jantzen Beach
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How has this hotel rated in the past?
- Continental Breakfast
- Shuttle bus service
- Free High-Speed Internet
- Swimming pool
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Historical Traveler Reviews Oxford Suites Portland - Jantzen Beach
Great value for the price
For the price, the Oxford Suites at Jantzen Beach was a great deal. Under $100 a night for a family of 4 in a two queen non-smoking room. Included evening light appetizers and 2 drinks (beer/wine/soft drinks) per person and a well-cooked full hot breakfast in the morning. The way I see it those were worth $45 by themselves. The staff was friendly and the front desk folks were knowledgeable about where to go for dinner and where to go for a nice walk. Rooms were recently remodeled, were clean, and came with TV, VCR, microwave and fridge. Free local phone calls and free wireless internet access were nice pluses. Only a few upscale finishes, but certainly very comfortable for family stay. Upscale grocer/deli (Zupan's, a mini-Whole Foods) practically right next door was convenient for a nice lunch or dinner. The Jantzen beach location was extremely convenient to both Portland and Vancouver. No worries about crime or excessive noise. The only down-sides were: 1) the motel is located away from the river, so no view to speak of; and 2) the pool was on the small side, but the exercise room and sauna were nice! Overall, a very pleasant stay.
Prices quoted by reservation agents not honored
Price quoted by reservation agent for pet fee was not honored apon check in. Complained to management and they stated fees had changed. We were never notified. We were there for a large dog show and when talking to other guest no one was charged the same fee. Management would not honor reservation price. We could not go elsewhere due to other hotels being full. We had stayed at oxford the two years prior and did not have problems. We will NEVER stay there again. Our bill was $200 higher than quoted
BEWARD Reservation prices quoted not honored
The price quoted to us over the phone by their reservation agent was not honored apon check in. We ended up having to pay $235 more that quoted. We found out they would not honor the price when we checked in and we could not go elsewhere due to availability at that time. Management was not helpful and basically rude. They said the price was misquoted. I had called twice to verify price etc both times I was quoted the same info.
I was completely amazed when I stayed at the Oxford Suites Portland. I stayed in an Executive Suite. The decor was fabulous. I got 2 free glasses of wine and a light dinner. The breakfast was a full American Style hot breakfast buffet, and very tasty! Plus, they had one of the best fitness centers in the Portland area....not to mention the steam room, totally relaxing! And the staff was so courteous. I was greeted in the halls by every single staff member I saw....it was very refreshing!
Thanks, Oxford Suites! You've earned a loyal fan!
BEST SERVICE I'VE EVER HAD
My husband and I stayed at this hotel on our recent visit to Portland for my sister's wedding. I was pretty cranky from the stress of having to plan a wedding but the front desk ladies were wonderful. They gave me the names and directions for several stores in the area that I needed to get to. I was very impressed that most of the stores were so close that I was able to walk. A very nice thing when your in a strange city. The room was gorgeous and the dinner and breakfast were much more than what I was anticipating. We even got free drinks!!!I will recommend Oxford Suites to everyone traveling to Portland.
We were travelling home to San Diego from Vancouver, B.C. with Great Grandma, Grandma(me) driving, Mom(21), and 2 year old Tyler. It was 104 degrees Fahrenheit, we were tired, and attempted to register at several hotels at the first off-ramp we found coming into Portland. They were all booked due to some event in town that week(July 22nd). We pulled into Oxford Suites with no hope, but to our delight they had a room, the price was awesome ($79, I think), nice indoor pool, lovely room, wonderful staff, and to top that off, a free buffet dinner, and then, a free buffet breakfast! Both were delicious! We will look for Oxford Suites wherever we go!!
Great place to stay !
We stayed at Oxford Suites April 2005. It was a great place to stay and the kids loved it. The breakfast buffet was great. The free evening reception food was good and my kids chose to eat there instead of going out to eat dinner. The adults enjoyed the free wine/beer. Our room also had a hide-a-bed which was great extra sleeping space and a microwave and frig. Rooms were reasonable priced and the hotel is close to fast food and a giant shopping center. There were no extra hidden charges and parking is free. The indoor pool is sort of small and they need to adjust the chemicals in the hot tub and pool (they were murky/cloudy). I would stay here again.
A very nice place to stay
I stayed at the Oxford Suites on Nov. 26, 04. The front desk clerk was friendly. Check into my room and was very happy, needed extra towels, no problem housekepping was up within 5 mins with a set of towels. Managers cocktail reception was wine/beer/soft drinks. The morning buffet was ok, not great. The location was perfect for want I needed. Close to shopping. Over all a great place.
A total JOKE
Where to start? Actually I won't go into everything, but the nitty gritty. I had a surprise "drop in" visit from my in-laws and they decided they wanted to spend a few more days in Portland. (They are from Seattle). It was a Wednesday in June, so I decided I would head to Janzten Beach since there are three significant hotels. I should've called first, but I needed the air, love the in-laws, but they were wearing me out. I went to the two Double Trees and struck out, they suck anyway. I then went to Oxford. The front desk girl(s) were nice, but totally clueless. I asked about availability for the night, just one night, there was some kind of car show going on, so everything was booked, she went to the back office to see if she could release rooms. The back office staff all turned around and stared right at me for like a minute, and then the girl came back and said "I don't have anything I can release right now." That was it. I really hope that visitors from out of state or in state don't let the rudeness of this staff affect their feelings for our beautiful city. Most of us have intelligence and decency, unlike the staff at this Oxford Suites.
Great place to stay with clean rooms, great indoor pool and awesome buffet breakfast (included at no extra charge). Located near lots of shops and cool places to visit.
TripAdvisor Reviews Oxford Suites Portland - Jantzen Beach
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