Oxford Spires Four Pillars Hotel
How has this hotel rated in the past?
Historical Traveler Reviews Oxford Spires Four Pillars Hotel
Not the best choice for business hotels
I stayed at the Oxford Spires with several colleagues on a business trip. First the location is not the best, about 10 minutes walk from town.
The most annoying thing to me was the "quaint" sinks with separate faucets for hot and cold. For most of the last century, it has been possible to obtain faucets that mix the hot and cold water for the convenience of the user.
The hotel boasts wireless internet access, but it is very expensive, slow and unreliable to the point of uselessness.
The front desk failed to make my wake up call on Thursday, prior to a meeting, but made it up on Friday, when I was sleeping in.
At breakfast, no one bothered to offer us coffee, despite the very high price for a continental breakfast.
The layout is poor, with very long narrow hallways, featuring faded and stained carpeting.
To be fair, the exercise room and pool areas were very nice, and far better than most hotels.
Value for money
Stayed at the oxford spires hotel between christmas & New year, the service was out standing and a very friendly hotel.
Not worth the price or 4 stars, bad building layout, not for the less mobile..
I agree with the previous reviews that this is an fair hotel but nowhere near four star quality Overpriced.
It is well placed for visiting Oxford. My husband and I booked a weekend sight seeing here for ourselves and some friends. The front desk was under staffed which resulted in a lengthy time to check in and out of the hotel. The layout of the hotel was bad some elevators allowed you to some floors in some parts of the building and others do not, the sign-posting for directions was poor so we spent a lot of time walking miles to get to our room or the spa. Not good for people who have walking difficulties.
I thought the spa, pool was well maintained.
The hotel towels, my bench mark for a good hotel, had seen better days they were small, thin and stiff. Fortunately I had packed some of our own fluffy ones.
The good thing I did enjoy the breakfast plenty of choice and lots of it. Yummy.
Would I stay there again? NO. It was not worth the money, I am sure I could find a better alternative.
Oh the long corridors
Stayed here a few months ago. While I don't think the hotel deserves 4 stars it does deserve 3. The rooms are a bit travel lodge so its quite pricey for what you get. My main gripe is the long, long corridors. These corridors stretched at least a 3 day camel ride between reception and my room and perhaps the hotel may consider employing a couple of sherpas to help with baggage or redesigning the hotel a bit. A good architect and another lift could sort this out. The hotel is located just 15 minutes walk from Oxford centre right next to the Thames. The leasure club was good but again 3 days by camel from my room. All in all I would stay again so it can't be that bad.
Not 4 star quality
A decent hotel-but nowhere near four star quality as falsely described in the online information. Overpriced. The staff certainly had a stuffy 4-star attitude, i wasn't allowed to check in even one second early, and at check out i was charged for an 18.95 dinner at the hotel restaurant which i hadn't eaten. the receptionist responded in an annoyed manner at having to remove the charge. the quality of the tv channel selection was poor as well. there was a tv speaker in the bathroom which was a nice touch and the location is excellent, so it's not all bad but get ready to pay.
My husband and I always frequent one of the Four Pillars establishments in Oxford. We particularly enjoy the Oxford Spires Hotel, it is situated close to Oxford City Centre, but located in the tranquil countryside. We love it up here, we come because my father lives in Abingdon and it's an excuse to stay here. They do regular special offers which include Bed, Breakfast and evening meal. The breakfast is especially excellent, it's a buffet and you can help youself as to how big or small you like your fry-up!! The dinner is excellent too and some weekends there is entertainment provided. We love relaxing in the Leisure Club which is free to guests, including Sauna, Gym, Pool, etc.
Well recommended and we are going again in August 2004!
Two twins instead of a king
Main problem: The "king size" bed was two twins joined together, and not very comfortable, to boot. The bedding and furniture were a bit shabby, and there was no security lock on the door. On the positive side, the bathroom was modern and roomy (esp. by UK standards), and had a towel warmer. Also, the room had a nice tea service setup. The hotel has ample self-parking, for no charge, which is nice to have in Oxford.
Still a disappointment for the price.
Not worth the money
My husband and I are just back from spending two nights at the Oxford Spires hotel - sort of a midweek getaway. After reading their website, I expected a bit of luxury from this place and I was pretty disappointed. As it was a bit of a getaway, as I've said, we booked a deluxe double room and I expected quite a bit a comfort, expecially since this is billed as a 4 star hotel but I agree with other trip advisor user - there was nothing special about this place. The feeling was a bit Travelodge if you ask me. First of all, the website was pretty unhelpful - the pictures are small and there is no clear description of the rooms. Also, strangely enough for a hotel that is part of a chain, you cannot book through the website or check availability - you have to either call or email. The hotel is available on a number of hotel booking sites though so I imagine that is what most people use. When we got there my first impression is that the building was rather nondescript and not impressive at all. It is set back from road on 40 acres of parkland, but from what we could see this parkland was fenced off and not available for walks except for the unsignposted walk down to the Thames along which you can walk into town. We arrived early and even though the website we booked through indicated that we would be able to check in earlier, we were not allowed into the room until 3pm. When we entered the room we found that we had been given a non-smoking room even though we had not asked for one and they had not inquired as to whether that was what we wanted.
After switching rooms we found the room to be large but without character. It did have a small patio area with table and two chairs which was a nice touch, even though it was winter and we couldnt use it. The bathroom was large and clean though they had provided only one small bar of soap for two people to use at both the sink and the shower. There is no extractor fan in the bathroom and no window that opens for ventilation. There were dead flies in the lampshade above the entrance area. On both days that we were there, staff entered our room while we there after a quick knock to see if were were in residence.
The first morning it was a housekeeper who had come to see if the rug in our room needed cleaning. Since we had to leave our keys at the desk when we went out for the day it should have been clear that we were at least still in the hotel, and probably in our room at this hour (about 10am). The inspection definitely could have waited. The next morning it was a hotel maid who wanted to clean our room. She did apologize profusely when she realized she's made a mistake but you dont expect that someone will walk into your room at 8:30 in the morning. Without a secondary internal lock on the door it made it easy for anyone with a key to enter whenever they wanted. One of the problems I found is that this hotel appears to primarily be a conference hotel and not a leisure traveller hotel, which I didn't realize before we arrived. There are a number of conference rooms and since it was two weeks before Christmas, there were Christmas parties both nights we were there. So while I had hoped to end our evening with a quiet glass of wine in the lounge area, it was full of very loud and jovial partygoers, making conversation with my husband next to impossible. The bar also seemed to be well staffed, with 4 bartenders, but often two appeared to just be standing around and for some reason they appeared to have difficulty putting our drinks on our room tab, even after presenation of our key, and wanted to charge cash. The problem could have eliminated since one of the reasons we chose this hotel was that it had minibars in the room so we could have retired and avoided the bar altogether. However, upon arrival I opened the bar to check out its contents and found it to be completely empty. When I notified the front desk staff I was told that the minibars are not stocked, that we are call the bar and order our drinks and they would be brought to us, which defeats the purpose of the convenient minibar. In addition, there is a 5 pound charge for room service but it was not clear whether this service would incur this charge. The restaurant was large and we had one dinner there. A daily full English breakfast was included in our deal, though it does not automatically come with a booked room. The dinner was tasteless and we regretted spending the money there. Also, since it was so close to Christmas, our dinner music was a 8(?) piece brass band - odd and noisy choice. The breakfast was a buffet and even the hot food was served in vats, cafeteria style, not cooked to order. Tasteless and disappointing. The breakfast, if you ordered it separately, was 12 pounds 95! A continental breakast was 9 pounds 95. For the room, we paid 110 pounds per night and our money could have been better spent elsewhere. If you walked in off the street and booked a double room the posted price as the desk was 169 pounds and a 20 pound supplement for a deluxe double. All in all, I recommend you look elsewhere as this place just wasn't worth the money.
Nice, but missing personality
In general the hotel is OK, rooms are simple and clean, bathrooms are OK. However, our rooms were very far from the lobby and there was no elevetor (Lift). we had to carry our suit cases all the way and up to the rooms with no help and no elevetor. breakfast was good and planty and there is a lot of free parking. I will recomend the hotel, but I also think that they can put a little bit more in service and personality to make it a real 4 star hotel.
Tranquil, Central Location
As most visitors to Oxford will know parking is neither easy nor cheap! This hotel is located only a ten minute walk along the banks of the River Thames to Oxford City Centre and has a large, free car park. We arrived on a Bank Holiday Monday when most Guests were checking out, but a room was ready and waiting when we checked in. We were offered an upgrade to a Junior Suite for a modest £15 extra which we gladly accepted. The room was large with a four poster bed, large balcony with table and chairs and a view across the Oxfordshire countryside. The staff were helpful and friendly and the food at breakfast was fresh and hot. I would certainly recommend this hotel as it combines tranquility with a near to City Centre location. Perfect!
TripAdvisor Reviews Oxford Spires Four Pillars Hotel
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