Outrigger Heritage Port Douglas

Room good after we had asked to be moved from first one which had an interior bedroom and a balcony looking onto a brick wall. Room we were then given was much better with a jacuzzi on the balcony which overlooked the pool. Good pool and hotel was right on main street. Don't go here if you want to meet people as there is no resturant or bar.

We stayed here for a week in December. I was on a tight budget and therefore I opted for a hotel room rather than 1 bedroom with spa. I wish i'd have spent a little bit more as I think the other rooms looked much nicer. Our room was adequate, small and the balcony overlooked the road. You have to walk through the bathroom to get to the balcony.

The airconditioning was a welcome relief and the TV has a great selection of channels and films.

The pool and the location are the best bits. The pool is lagoon style and quiet. It is in the centre of Port Douglas and close to everything.

The room service kept the rooms clean and the travel desk on the front were very helpful in sorting out trips for us.

All in all I would recommend this hotel but to stay in a 1 bedroom with spa room rather the hotel room.

In the past we have had a couple of not so good experiences with apartment type accomodation but I am pleased to say that the Outrigger Heritage surpassed expectations.

The resort was clean and the staff exceptionally helpful. We had a couple

of very minor maintenance issues that were dealt with incredibly promptly and with a smile.

The pools are just gorgeous - nice and warm. The resort is very family friendly and it was lovely to see all of the children playing with a ball in the pool together.

We had a two bedroom apartment with a swim up deck and spa. The apartment was clean and serviced daily which was great (tip - check that a daily service is included in your rate - it is well worth it).

We were so impressed that we will definately be going back there next year.

Was expecting more... our bed was two singles pushed together, and the spa was not heated - overall service was pretty poor.

Fantastic resort in the heart of Port Douglas village. Rooms very modern and spacious and well maintained. Staff were great. Very friendly and helpful. Best feature was the spas on the balcony's. Just perfect after a day on the reef. The 2 huge lagoon pools and large decks were excellent and the BBQ area by the pool was a great feature. this resort is right on the main street of Port Douglas just steps away from all the town has to offer yet very quiet. We will be back!!!

My wife and i had the best stay at the Outrigger Heritage. Two huge lagoon style pools and BBQ area was fantastic. resort is right on the mian street of Port Douglas but tucked away so no noise. Just step outside of the resort and you are in the heart of everything. Apartments are excellent with a huge spa on the balcony that can be hot or cold as you wish. Staff were the best we have come across. Very friendly and helpful. have already booked again for next year.

My 5 year old son and I stayed at this lovely hotel for a week in June 2004 and had a great time. We spent 2 nights in a very spacious mountain view room but were moved upon my request to a room with pool deck access which was brilliant as I could lay on the sun deck and watch while my son had direct access to the beautiful pool from our room - definitely recommend this. The location is perfect with no car necessary - restaurants, pubs, supermarket, chemist, wharf, beach all within easy walking distance. The staff were very friendly and polite and the rooms are very modern and very well maintained. The complex is spotless and very quiet despite being in the centre of town and has direct access to Macrossan St. The Outrigger Heritage is very good value, there are numerous more expensive hotels in the area but I believe this to be well up there with the best. We will definitely be staying here again.

We were really impresed with this property. The rooms were very modern and clean. As a family we received 2 rooms which opened to one, with one front door opening to the two rooms. We had 3 Verandah's, one from each bedroom and one from the living room. As January is very Humid and Hot the Overhead fans outside on the verandah's were a relief. The verandah's overlooked the lovely pool area to one side and the mountains to the other. The rooms had cable tv and dvd's which were great.

From this property we were able to walk straight out into the macrossan street shopping complex, close to many lovely restaurants. if you love seafood you will love Port Douglas. The proximity of Port Douglas to the Great Barrier Reef, Cairns and Mossman Gorge ( a must do!) is great. Over all we were very happy and would stay there again..

Maria Vavala

I loved the pool, may be the best in town for this rate. Location is great ! You are just in the center of this wonderful town. No car needed, you are right in the center of everything (restaurants, beach, harbour) but at the same time it is so quiet and clean inside. May be, some places are better but more expensive and very far from the center (Sheraton, etc...). I will come back.

The door between the bathroom and bedroom was broken and could not be closed ,which was very inconvenient ,no one seemed very concerned about it or indeed did the make any effort to fix the door the whole of our stay,one staff member said it had been broken for some time,so we were surprised that we were put in this room.