Orchard Garden Hotel

Address: 466 Bush Street, San Francisco, California, 94108, United States | 4 star hotel
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This 4 star hotel, located in the Civic Center area of San Francisco, is near San Francisco Bay Trail, Don Edwards San Francisco Bay Wildlife Refuge, Brooks Brothers, and Loehmann's.
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    Historical Traveler Reviews Orchard Garden Hotel San Francisco

    Good find, great bed


    On a recent trip to SF I tried out this new hotel and I have to say I really enjoyed my stay. The bed was one of the best hotel beds I'd ever slept in -- might have had something to do with the fact that the hotel is still in it's pre-opening phase and maybe I was the first person to stay there.

    I picked a room with 2 double beds to accommodate some friends that were coming in for a weekend visit. The room was huge! The bathroom was quite large too. The fridge was empty (pre-opening again) and no snacks were to be found. They also say they offer laundry but they weren't ready to offer it just yet either. The room service food was amazing! I had a breakfast sandwhich one day and a burger one night - really, really good.

    The staff was very friendly and it was very quiet. Loved the location - right at the Chinatown gates and near Union Sq. which also means a short jaunt to my office in the mornings, one of the main reasons for chosing this location.

    I imagine by my next trip they'll have fully opened and worked out the kinks. But it was def. worth checking out - glad I did.

    Great hotel, wonderful staff


    We stayed here with our two children for one night. The staff is very friendly and helpful. The hotel is exceptionally clean and neat. We will definitely stay here again when next in San Francisco.

    For me, not as good as the parent hotel, the orchard


    as a regular of the "orchard" hotel for almost a year, i was excited to stay at their new propery down the street, the orchard "garden" hotel (sf's first all "green" hotel). when i was last in sf in dec, i new the garden has just opened but, knowing it was right at the chinatown gate, i decided not stay since it was long term stay. the folks at the orchard told me, the garden would be fully open by my next visit, which was this one night stay this past week.

    the hotel itself is very modern. after you check in, you have walk down a hallway and turn left for the elevators (which i found odd). the restaurant/bar is immediately to the right of the check in counter.

    the room was a bit small but, cozy. both the room size and bathroom are smaller then the orchard hotel. the color sheme is all natural earthtones. a nice flat screen on the wall, an ipod clock (meaning you can dock your ipod), dvd player (like the orchard, you can check out dvds), dsl hook up, and an electronic (i.e. cell phone, pda) charger box. also in the room was a fridge but, this fridge is the one were if you move an item you get charged but, the fridge was empy at which i was able to put my own beverages in (not sure but, i'd guess this would be set up with beverages and a motion sensor soon). i did not notice a coffee maker which they have at the orchard up the street. i will say the bed was awesome and for being at the gate of chinatown, it was very quiet. the breakfast is similar to the orchard hotel, just the basics; nothing fancy or made or order.

    although the flat screen was nice a touch, channels are very limited. nothing like you'd get at the orchard hotel that has full cable as if you were watching cable at you home.

    views ... well nothing to write home about. i was on a high floor and my view was the office bldg next to the hotel.

    overall staff was friendly but, what i what i noticed is the overall "vibe" of this hotel. just a bit too trendy/hipster for my taste given the crowd that hanging out in the restaurant/bar that night. but, being the first "green" hotel, it is going to draw such a crowd.

    personally, i like the parent orchard hotel up the street better. i really feel like i am home there vs. the garden orchard. i prefer the larger rooms, better views, more channels (despite not having a flat screen), the way the desk/workstation for you laptop is a separate seating area, and the staff.

    in comparing the two, if on business or on an extended stay in sf, i'd stay at the orchard ... if with my wife for a pleasurable sf bay visit at which i would not be in the room as much, then MAYBE the new orchard garden. the new orchard garden is a nice hotel but, for me the older orchard is still a better overall choice and when booking my room at their site, both hotel room rates were the same price.

    Fantastic Location, Great new property


    I was in San Francisco staying in the Marina District and had a conference in Union Square. I decided to look for a different hotel than the one I had booked and found the Orchard Hotel, which was fully booked, but the Orchard Garden, it's new sister hotel, had rooms.

    I read the scant reviews on this hotel before booking since it only opened in November 2006. While I understand that people should have been aprised of the fact that it had just opened and therefore some amenities would not be in effect, it seems that all of the kinks have been worked out by now.

    The staff was EXTREMELY helpful, each and every person I dealt with. There is free wireless and wired internet access, and the wireless wasn't working in my room, but I was able to go downstairs and get an ethernet cable from the front desk.

    The room was a bit small, but nothing smaller than you would expect for a room in the middle of a city. The bed was comfortable and the bedding was new and clean. The flat-screen TV and iHome iPod alarm clock were a nice touch. I did use my iPod for a bit.

    My room looked over Bush street which was a nice view, and I didn't hear any streetnoise.

    Bathroom was very nice, and the business center has 2 computers which are free for guests to use and print. I didn't use the fitness center but it looked fine.

    After I checked out the staff put my bags in storage while I attended my conference, and they set me up with their house car service to take me back to the airport.

    Breakfast consisted of muffins, scones, banana bread, fruit, olives, cheese, juices, etc., a nice offering overall.

    At night there is a little bar in the lobby which actually had a few people mingling.

    I did not make it to the roof deck. I would definitely recommend this hotel to both business and leisure travelers, based on service, room quality, and location.



    We stayed at this hotel last week for 3 nights. Upon entrance, it was very dark, but slowly as you walk in you feel a bit safer. our rooms were clean and room looked new. the plasma was a nice touch and room felt cosy. however disappointed with a few things - no minibar although their was a nice swanky fridge which was completely empty, there was not even a bottle of water in sight for when you are thirsty at night. there are no safes in the room. we started to get over these things until the 2nd day we tried using the phone to dial internationally, and it did not work. locals calls did, but not international. i then called front desk to which the repky was, "don't know why" and did not know what to do since it was 9pm and maintenance had left for the day. fine, i waited til the next day.... had to wait an hour for maintenance to finish their lunch before they could attend to me... by the time we checked out - it still hadn't worked. the inability to call was disappointing but the most disappointing was the staff's inability to resolve the issue let alone asking them to be efficient, and the fact i had to wait until they finished their lunch even though i notified them the day before. i must have contacted front desk at least 4 times, and each time their reply was "don't know". did not even offer me alternatives such as use of their phone or another phone from a different room. You can tell the staff here are not well trained in customer service or have any skills in resolving problems. i would not be able to rely on this hotel if anything went seriously wrong, and hence would not be staying here ever again. p.s services they say they provide and is clearly stated at front desk, which is turndown service on top of minibar was not provided at all. also restaurant was functioning, but food was very poor, as is their free breakfast.

    Pretty rough around the edges, but the location is perfect


    We were very excited for our trip to San Fran and equally excited to stay in this seemingly beautiful green hotel. Upon our arrival we were dismayed to find the hotel barely open. The restaurant was closed, no room service, the elevator wasn't even put together all the way. They discounted our stay and that certainly was fair. When we got to the room, which was beautiful, and the bedding is plush and comfy, there was no heat or phone service. They brought us a space heater as it was in the 40's and 50's during our stay. We had a view of the VERY ugly backside of the building, but that was tolerable. We just kept the stylish curtains drawn.

    The two big positives were the beds/rooms and the location. I couldn't believe what a great spot we were in. The hotel is right next to the China gate. We walked all over the city, to amazing shopping, through China town, down to the piers and then took a cable car to Fisherman's Wharf. I would stay in this hotel again knowing that eventually they'd work out their kinks and the location is unbeatable.

    Great location, but not ready yet.


    We (wife & I) were in SFX for three-days and were looking for a reasonably priced, centrally located hotel. It is one of the earliest "green" hotels in SFX.

    The hotel is located right beside the main entrance to ChinaTown, and is three blocks away from Union Square and is quite central to the financial district of SFX.

    The tramline from Powell to Fisherman's Wharf passes quite close to hotel.

    The hotel was under construction when we stayed there, hence the restaurant and the floors above the fourth were not operational.

    + ves - location, rates (were introductory), "green hotel", clean, new facilities, plasma TV, Aveda cosmetics

    - ves - not fully operational, small lobby, breakfast was lousy, entrance right on busy street, no DVD player yet in room, no recycling (funny for a "green" hotel!).

    Good hotel, will likely be great soon!


    We stayed here for 7 nights in December. The rooms are very nice with great amenities and nice materials/colors. The rooms have 37" LCD tvs with HD channels (dvd will be added soon), a clock radio that allows direct hookup of an ipod, wireless access, nice bathroom with granite counters and aveda products. The superior rooms have a nice large window overlooking Bush St.

    The restuarant was scheduled to open on December 18th and will serve all organic food. Breakfast is currently limited, but the pastries were fairly good and the coffee/tea was organic and excellent quality. The hotel also provides bottles of Voss spring water at no charge.

    As with the Orchard Hotel, service was excellent and once the restaurant is open and dvd systems installed, this will be a great place to stay in San Fran, plus you will be doing the environment a favor!

    Budget Minded Choice


    I started the the first leg of a coastal trip down the 1 to San Diego with a stay at the Orchard Garden. I agree with some of the other reviews that this a no frills stay. The hotel is nice, clean, and affordable priced, but you won't remember much about it other than it being an all around good deal. The continental breakfast served in the restaurant was very nice. The staff was helpful and attentive. No romance or ambiance.

    Yet a work in process


    My husband and I stayed at this new "Green" hotel in San Francisco from Nov. 15 to Nov. 19, 2006. The hotel is still a work in process. The restaurant won't be completed until the end of the year and not all the rooms are finished. That meant that there was plenty of construction noise by day. However, since we were up and gone by then, it was not at all a problem for us. The hotel employees could not have been nicer. When we asked for ice (their machines were not yet installed) they hurried down the street to get us some ice. Even the construction workers were about as nice as could be. Our room was very comfortable-- the bed and linens are top of the line and we slept very comfortably. The water pressure, however, was not great.... ask whether they have resolved this issue before booking, unless a not real strong shower is not an issue for you. We honestly thought it was all a part of being a green hotel, but was told by staff that they were working on the pressure. The location is fabulous, just around the corner from Chinatown and a couple of blocks from Union Square. It is easily accessible by BART from the airport. The pre grand opening rates are reasonable (about half what they will be). Be warned that due to the restaurant not yet being opened, the breakfast offerings are limited. Also, the roof top garden and business center are not yet completed. If everything was completed, I'd have given this an excellent rating. It is a great value at the reduced rates now, however.

    TripAdvisor Reviews Orchard Garden Hotel San Francisco

    4.50 of 5 stars Outstanding

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