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Historical Traveler Reviews Opus Hotel Vancouver
Property doesn't compare with other hotels given the designation of "Small Luxury Hotels". Nice location and good service however, the accomodations are a little beat-up for a 14 month old property. Stayed in a deluxe courtyard room and expected slightly more. Would probably not stay here again considering that after only 14 months the hotel rooms need to be renovated. I imagine there must be better places to stay in Vancouver.
Its had its 15 minutes of fame, move on.
Its Ok, but not that hip or cool definately had its moment, the restaurant is barely average. We stayed first week of October 03 and found that looking around you are way out of where you want to be for location, the rooms are looking beat up and the food is average or worse. Not so hip, not so good. there are better hotels in Vancouver, gay or not.
Tremendous Space, Service
We stayed at the Opus for four days during June 2003, as part of our honeymoon. The lobby/bar is fun, offers good drinks and food and great peoplewatching. Our guest room was gorgeous and functional - very well designed, very comfortable, and still undeniably "cool." The location is an ideal home base for seeing all parts of Vancouver. The best part of the stay, however, was the service. Every detail was atteneded to, the staff was exceptionally friendly and knowledgable, made excellent reservations and arranged countless reservations. Twice, when we went to recommended restaraunts, we were treated by the restaurants with special care - little treats, etc. The car service is a very nice touch, especially going out to dinner and wanting to come home after drinking a few glasses of wine. Bravo.
Loved the Opus!
The Opus Hotel is a fantastic new hip, funky Hotel in Vancouver. Our room was spacious, clean, comfortable & bright. The service was excellent. We especially enjoyed the complimentary use of the hotel's car to get around town. The cocktails and food at the hotel's restaurant/bar Elixer were delicious. We thouroughly enjoyed our stay at this great new hotel. Highly reccommended!
Just what we wanted
My wife and I were looking for a realy nice hotel in a good location,for a mini break (-the kids)Well we hit the jackpot! The rooms are as cool as the web site depicts,we were given the green room,and even though the room is a bright avacado green,it is so tastefully decorated that being in the room is a real pleasure. The bathrooms are at the front of the rooms and look out onto the bustling street below,so its a exibitionists dream! The staff were very more than nice and had the hotel car available whenever we needed its use. The surrounding Yale town area is alive with restraunts and shops and is an easy walk to Robson street and to the water taxis which take you over to Granville Island.There is even a Bike shop on the corner where you can rent bikes to cycle around Stanley park. I know this sounds like an advertisement for the hotel but it is not,it was just the perfect place to stay if you want a nice,cool,pleasent,livley,hospitable place to stay.
Oasis in a drought of edginess
Having already spent a few days in Vancouver before staying at the Opus (and coming from London) - I was feeling a bit deflated at the "niceness" of Vancouver. Having been to a number of large cities on my travels I was feeling that it lacked any edge at all. Everything seemed "nice, pleasant" without having anything different about it or any particular personality. O.K so Vancouver is not New York or London and there are a number of similar boutique hotels in major cities but the fact that this exists is great and there are a few novel aspects to the design. For one, everyone must be amazed when they are shown their room (if it's front facing) to realise that the bathroom wall which is basically a window looks right out on the street. It must give a lot of entertainment value as we were told that it was in fact two way glass - a fact you hope you remember at 2 or 3 in the morning. We did actually see 2 or 3 in the morning as the bar was pretty lively (it depends what level of pretentiousness you are used to but I didn't think it was particularly). It wasn't fiercely trendy but trendy enough. There was in fact quite an age range I noticed of the guests not all 20's and 30's. Most importantly the staff were good humoured and we were waited on and our drinks were replenished around the bar which was a refreshing change from standing 3 deep at the bar back home. The service was good generally (not at all stand offish) and the staff seem as if they actually enjoy their jobs which is a good sign. The location is also good if you want to walk rather than drive to other bars and restaurants. If I went back to Vancouver I would stay there again - rather than in one of the faceless corporate high rises - which may be 5 star but are seriously lacking in the personality stakes. Horses for courses!
My wife and I recently returned from a visit to Vancouver where we stayed at the Opus Hotel. We have stayed at other excellent hotels in Vancouver including the Four Seasons and the Wedgewood, but this was our favorite. You just can't help being in a great mood at this hotel. Everything about the Opus Hotel was special. (If you're star struck, you're likely to spot celebrities in town filming movies staying here.) The contemporary decor in the lobby and in the rooms was beautiful. The bathroom in our room was amazing - with a rainfall shower head suspended from the ceiling - and a separate bath. I could go on and on about the rooms. My wife loved the L'Occitane soaps and shampoo, etc. The service was great. The staff was uniformly nice and welcoming. Another great thing about this hotel is its location. It is the only hotel in Yaletown. It is just a few blocks from the seawall (where you can start a bike ride or walk to to beaches and Stanley Park) and the Aquabus to Granville Island. Yaletown has some of Vancouver's best restaurants and shopping but is not a crowded tourist area. It's easy to get anywhere in the city from there. Vancouver is such a great city with so much to do but our stay at the Opus was one of the highlights of our trip.
A lot of hoopla
We had read a lot about this new hotel before making reservations, including that it was hip without being pretentious. We stayed three nights. We booked our room through the Vancouver tourism site, and got a deal ($229 CAD per night, including a $40 voucher for breakfast each morning). Our observations follow.The good: We arrived early (10 a.m.) to the Opus, expecting to store our bags, but not check-in. However, we were given our room key and sent to our room on the second floor. A plesant surprise.Upon first impression, the room was impeccable. The room faced the two storefronts, one restaurant (Simply Thai), and the other a wonderful Japanese tea shop its own stellar designed bog.The bathrooms at the Opus are the focal point. Much thought has gone into their simplistic, voyeuristic design. Black granite counters and LOccitane toiletries give the room a nice touch. No bathtub, only shower stall in our room. Still, a nice bathroom. Sliding glass doors, rather than the lockable type provide privacy whilst in the bathroom. So, if you find yourself in Vancouver with a new love and want some things to remain anonymous, then the Opus is not recommended.The dry honor bar includes amenities like chapstik, a disposable camera, red wine ($30 CAD bottle) and effervescent tablets for those tough mornings. The wet bar includes the usual, including a bottle of drinkable chardonnay ($30 CAD bottle). Complimentary Starbucks Coffee (with coffee maker) is offered. Unfortunately, there wasnt any caffeinated coffee to be had only two packs of Decaf due to substandard room servicing which Ill expand on in a bit. Wine glasses and corkscrew are offered in-room too. Nice touch.We ate breakfast at the Elixir, a French bistro-inspired restaurant. The food was consistent and quite good (chocolate croissants easily compete with those found in Paris!).The Yaletown location of the Opus is great. For those who dont thrive on the straight forward tourist center location, the Opus offers a great alternative. Still close enoue on-going crowds of downtown. There are numerous restaurants around the area, many of which are highly rated. Save some disappointment, do some research, and make reservations before arriving. Access to the water is quite close, and a water bus can be taken to Granville Island for about $3 CAD each way.The lobby doubles as a trendy bar in the evenings. Get a seat early, particularly on the weekends, as the hip and hippest (and the annoyingly pretentious) make way for the Opus to show off their clothes, and often their overpriced cars (which valet strategically displays outside the front door rather than hiding away in the underground parking structure).The restaurant/bar loos (in the basement) are a must see. Thanks to cameras strategically placed around the bar, you may spy on your friends innocently sitting in the bar with the help of video screens built into the mirrors (womens) or above the urinals (mens). If that wasnt enough voyeurism for the night, pull back the sheer curtain to view what the other gender is doing in their room next door! Of course, some privacy is still allowed. The urinals are blocked by a wall.The bad: We had read so much about the excellent service, we were really expecting it. However, we carried our own bags to the room. Anytime we went to the front desk for some assistance, the clerks were so busy answering incoming phone calls that our needs were barely met. It would be our suggestion for the Opus create an off the floor office to answer phones or else increase the staffing at reception. We got to a point that if we had an issue, we didnt even bother calling or going down to reception.Even though we had booked a bed and breakfast package through the Vancouver tourism site, the hotel had no record that our rate included breakfast. We had to show our paperwork to prove we were entitled to the perk.Valet parking is $25 per day the highest weve seen in the city. Valet service was mediocre, at best. Unless you had a Ferrari, versus a rental car, that is.There is a nightclub/live musione restless night interrupted with loud shouting/honking/general bar noises till very early in the morning. Nothing can be more annoying when trying to get a good nights sleep!The inadequate room service -this is what surprised us the most. While the room was made up when we arrived, it must have been unoccupied for more than a week. At our desk in-room we found a letter from the manager that invited guests to a special event that evening but upon further examination we noticed that the event had come and went nearly 10 days before.In the morning we would have breakfast and set off to explore Vancouver. Generally, as a break, we would come back to our room in the afternoon to freshen up. One afternoon we arrived back at the room around 2 p.m. to find our room not made up yet. While this may not seem like a big deal, I personally believe that you pay for (and enjoy) the little things while staying at a hotel, and that includes coming back to a made up bed to jump into if youd like! I rang the front desk to ask if our room had been missed, and the staff said that they were running behind and that they generally dont make rooms up until 3 p.m. on good days. Ive never heard of such a thing. Sounds like they need more housekeepers.I truly believe that its the small things that make or break an experience in a hotel. Little things like the Playstation or TV review of the room bill not in working order, the soaps/shampoos not replenished, the wine glasses not replaced with new ones after use, the overall service at the front desk & valet, and the untimely housekeeping service all make for a bad taste in the mouth and an overall lackluster experience.For the money: The location and design are both delightful. If you want to spend the money, do it. However, we dont think well stay here again. We would rather stay in a hotel that truly values service over the assumption that they are too cool to show some true warmth. Nevertheless, if youre in Vancouver, it is recommended to step into the lobby, check out the restro.
Stylish Boutique Hotel without the cool attitude
Finally a stylish boutique hotel with friendly attentive service. This place rocks, with amazing bathrooms and virant and stylish decor. Best part is the service, they are so friendly and attentive they really care....maybe it a canadian thing.....Location is kewl....like SOHO in NYC or SOMA in SFO. Definatley worth a visit
Amazing new hotel
This is the most gorgeous hotel I've stayed in. Rooms are uniquely decorated in pleasing colors and soft lighting. Staff is incredibly service-oriented and is dedicated to your happiness and satisfaction. In the Yaletown neighborhood (comparable to Portland's Pearl District, or any other 'formerly-run-down-warehouse-district, recently-gentrified-area') and close to excellent restaurants and most downtown attractions. I would definitely stay there again and recommend to anyone wanting to be pampered by excellent service.
TripAdvisor Reviews Opus Hotel Vancouver
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