Omni Jacksonville Hotel

245 Water St., Jacksonville, Florida, 32202, United States | 4 star hotel
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Location

This 4 star hotel, located on 245 Water St., Jacksonville, is near Jacksonville Symphony Orchestra, Friendship Park, Jacksonville Museum of Modern Art, and Theatre Jacksonville.
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    Historical Traveler Reviews Omni Jacksonville Hotel

    The entire staff was wonderful from the beginning to the end!!!

    from

    The entire staff at the Omni hotel in Jacksonville, Florida were wonderful. From my visit I learned from the knowledgeable Shawanna Thompkins-Assistant front office manager who resolved my issues professionally, they will be doing a huge makeover of the rooms getting ready for super bowl 2005. I truly must give thanks to Laurie Kopstad- Director of revenue management and reservation - my son thanks you for the cookies and grapes and his mom thanks you also. And we will see them again next year for monster truck superbowl.....

    Anonymous

    from

    I've stayed at many Omni Hotels, and could not believe that The Omni of Jacksonville was trash! From the outside it looks decent...From the lobby it looks great, but the rooms are trashy, and the employees are nasty and rude. I witnessed one lady asking questions to the front desk clerk, and the clerk appeared to be annoyed. They also seemed to be under staffed.

    Not up to the Omni Standard

    from

    Recently stayed at the Omni Jacksonville. I was told many times the hotel was "close" to Alltel Stadium and even though it was not far away, the Adam's Mark is closer and newer. This Omni is rundown, the front desk staff was not friendly, directions were horrible and different each time you would ask someone.

    No hotel directory or room service menu in the room. Dirty bathrooms, small television that had major reception problems.. Took forever to valet my car, I had to hunt down the valet each time. Room service was alright, food was ok. This hotel does not meet the standard for Omni.

    It is rundown and service is not great.

    I don't think I will stay here again. The Adam's Mark is very close, new and I have heard nicer than the Omni.

    Not Pleased with the Omni

    from

    I recently had to spend several weeks at the Omni-Jacksonville Hotel for some training for my job. The hotel staff was not very professional nor competent.

    Upon my arrival with lots of luggage to try to wheel in, the bellhops did not even offer any assistance.

    The female Front Desk staff were rude, unfriendly, and not helpful at all. One of the Managers were just as rude.

    To me, the hotel is over rated, the restaurant food was not that tasteful, it was very very over priced.

    I am fortunate my company covered my expenses, because after the experience I had there, I will not ever pay to stay there on my own.

    Romantic Escape package AWESOME!

    from

    We stayed at the Omni for a Bills-Jags Football game. It was right downtown, across from the Jacksonville Landing. Eating establishments like Hooters,Mexican and Steak Houses with live entertainment in the "Square". Located within steps of the water it made for a great night and fun atmosphere. The package we had included a long stemmed rose, chocolate covered strawberries, chilled champagne, a gourmet dinner for two ($75 value) at Juliettes, their OUTSTANDING restaurant inside the Hotel, along with Buffett Breakfast for two to boot. As a select guest, we received turndown service, USA TODAY & mints too. They even upgraded us to a corner suite, that was the best view in the hotel, overlooking the water..WOW. Room was nice, TV was a little small for my liking and some of Guest Services people gave us wrong directions to a few places..beware. But, overall the food was incredible and the overall experience great. I recommend it if you use the package it cost us only $190 for everything and was well worth it!

    Great weekend at a great location

    from

    My daughter and I planned a "weekend retreat" and Jacksonville was the half way point for each of us to travel. We had never been to the Waterfront Landing before and decided that would be something for us to do. We also wanted to stay on the same side as the Landing. Our weekend at the Omni was perfect. Beautiful hotel, spotless and the front desk staff was wonderful and called us by name, our room was perfect and overlooked the river and the pool. I had joined the Omni Rewards Program and had received an upgrade coupon in the mail. We used that upon checkin. Also received a 50% discount to use the next visit. We will definitely use this hotel again. Located across the street from the waterfront, just a very short walk. Great time. I highly recommend this hotel.

    Not up to Standards

    from

    Not near as nice as other Omni hotels that I have stayed in. Front desk staff was very unprofessional in their appearance as well as how the way they handled the fact that our "confirmed reservation" was not available upon arrival. Once we finally got our room, it was just a standard hotel room, not what you expect from omni hotels and not near as clean as it should have been. I will never stay at this hotel again and would not reccomend it to anyone.

    Way below Omni standards

    from

    If you've stayed at other Omni hotels, do not except the same quality and service at this hotel! The rooms were small, out-of-date, and did not include many of the amenities the hotel's site has listed.

    Disappointed, I asked to view the 'Executive King Suites'. Not impressive, they just added an old loveseat to the room. Don't waste your money. Although their web site list's complimentary shuttle, don't count on it! It's actually an airport shuttle ($24 fare) and if it happens to be around it MIGHT be able to take you somewhere. The restaurant was nice but way overpriced for this everyday traveler ($2.50 for just a cup of coffee). The only thing this hotel has is a good location. However, within two blocks is the Adam's Mark Hotel. For about the same price, you can stay at this first class hotel instead of the run down Omni. Like I said, my past experiences with Omni have been superb... this hotel just doesn't live up to the Omni name.

    Great Service

    from

    The staff is very service-oriented. This is a good thing. Comfortable and clean and worth the price.

    Great location, great hotel

    from

    We had never been to Jacksonville, so did not know much about it. The Omni hotel staff was friendly and accommodating. The guest rooms were very well appointed and food in restaurant was wonderful. We would definitely recommend.

    TripAdvisor Reviews Omni Jacksonville Hotel

    4.00 of 5 stars Excellent
     

    Travel Blogs from Jacksonville

    Home Sweet Home

    A travel blog entry by psandefur on Jul 24, 2014

    Although we had planned on 6 months we made it 113 days and Terry drove the motorhome 7,478 miles and 6,480 in the Jeep totaling 13,958.

    We saw everything we wanted to see and were lucky to have good weather every where we went until we hit the south and got the rain and humidity.

    Our next journey will continue next year....Stay tuned.

    ...

    Family Bonding

    A travel blog entry by jcopsey on Jul 03, 2014

    25 photos

    ... and her family. We typically measure this by how many "laugh so hard you almost pee your pants" moments, and we definitely had ours. The only thing I missed was meeting my niece Rebecca’s daughter Haylie, who was visiting family out of state and having an excellent time of it by the pictures she’s been posting on FB.



    I’m posting this late and we are already in Georgia visiting more friends, so until my next ...

    Goodby Florida!

    A travel blog entry by ninapennewell on Jun 13, 2014

    35 photos

    ... there was excellent dock help and after pumping and dumping, we were assisted to our slip and proceeded to settle in.

    It was a good berth. We had a terrific view of the bay and sunset. Because there was a good deal of daylight left, First Mate went exploring while the Captain assessed the damage to Calliope. Yep, we were still taking on water. The pumps were handling it so far and since nothing could be done that day we decided to go to dinner at the ...

    The Harlem Globtrotters

    A travel blog entry by gthznathan on Feb 28, 2014

    17 photos

    ... empty arena only those cleaning the rubbish left behind were with me. And what would you know...they found my phone under my seat! Phew...now we could go home!

    Globtrotters Story (http://www.harlemglobetrotters.com/our -story)

    In 1926, in Chicago, a 24-year-old businessman named Abe Saperstein formed a small basketball team called the Savoy Big Five. He was just trying to promote a nightclub called the Savoy Ballroom, but in just a ...

    Monster Truck Jam

    A travel blog entry by gthznathan on Feb 22, 2014

    13 photos

    Greg went to the Monster Trucks with mates. This is another blog that is a few pictures and some information I found on the net. Enjoy anyway!

    Approximately 12 feet tall and about 12 feet wide, Monster Jam monster trucks are custom-designed machines that sit atop 66-inch-tall tires and weigh ...