Omni Hotel at Independence Park

Address: 401 Chestnut Street, Philadelphia, Pennsylvania, 19106, United States | 4 star hotel
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This 4 star hotel, located in the Old City area of Philadelphia, is near National Liberty Museum, Second Bank of the United States, Chemical Heritage Foundation, and New Hall Military Museum.
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      Historical Traveler Reviews Omni Hotel at Independence Park Philadelphia

      Loved it


      I stayed at the Hotel in March because coming from Europe I was recommended by friends from Chicago to go to Philadelphia having visited other US cities before I have always wanted to see the City and was very impressed, just that it was bad weather for my very short stay. Was recommended a very nice restaurant by the Hotel Bellboy which was in walking distance from the hotel called "Cuba Libre"! Only wished I had booked a few days longer in Philadelphia but I shall return sometime in the near future!!

      Heads up for Tall People


      Hotel was in a great location for site seeing. The bellhops were wonderful- very nice and helpful. The towels were big and fluffy. The sheets were rough- not soft at all and the bed wasn?t that comfortable. The air conditioner was loud. There was some noise that woke me up at 4:30- it might have been from the air conditioner as well. The walls must have been very thin because I could hear the people in the room adjacent to us. If you are over 5?8 be careful in the shower. I am only 5?7 and I thought the shower head was low. My husband who is 6?5 had problems. Like he said, "it is one thing to hit your head on the showerhead, but your eye??? I got a great deal on expedia- paid $99 for this room, had I paid a lot more I would have been pretty mad. If I go back to Philly, this would not be my first choice for a hotel. I cannot comment on the food because I didn?t eat at the restaurants while I was there.

      Very nice hotel


      My husband and I stayed at the Omni for the couple of days before our wedding and had a very nice experience. They let us check in 5 hours early and since we did the "Philly's More Fun When You Stay Over" package, we got free parking (saving $50). My family stayed at the Society Hill Sheraton and we were so glad we went with the Omni. Our room was quite large and very clean. Although the hotel is in Olde City (where all the bars and restaurants are) we really didn't hear any noise from the street. Check out was as easy as check-in and they kept our bags for a few extra hours after we checked out for free. I would definately recommend this hotel.

      Nice Place


      I stayed here in June of 2003 with my family. Hotel is very nice. Rate was $139, which was fair for the location and amenities. Parking and taxes will add to this. The view was nice. It overlooks part of Independence Park. It is a 5 minute walk to the liberty bell, the city tavern, independence hall and franklin's place. Great Location for anyone visiting the historic sites. The room was nice, spacious, clean, comfortable. The bathroom was clean, spacious, marble floors, well lighted. The concierge was very helpful when it came to suggestions about what to see while we were there. The people of Philly were very nice. I can't comment on room service, I didn't order any. I did have breakfast there one morning, and it was good, though pricey (as most hotel breakfasts are). The people I dealt with (concierge, valet, front counter) were friendly and helpful. My only complaints were that the TV sat on a very low stand and you couldn't see it well while lying in bed, and that the ice machines were not on every floor and the first one I visited was broken (so it took several elevator rides to get some ice).

      Fire the management!


      Comfortable, seedy, excellent greeting staff, coffee served to room

      service cold!. Fire the *****!!! If she can't get it right at almost

      $11 bucks for 2 people. The coffee machine did not work in the morning!

      The help speaks mostly Spanish in the kitchen -- forget it ! I am not

      their educator!!!!. Whoever speaks to the kitchen gets a useless

      hispanic who is trying hard but must deal with a female boss who

      doesn't want to admit there are English speaking people on the phone

      who want to scream and speak with someone who understands! The

      Bartender hates the electronic piano, listen to her! She is what you

      need there. I am so disappointed about your place. Also, when I wanted

      Ice, the floors available were 3, 9, 12 . I took all of them to fill

      one bucket. The sink was cracked and could not hold water. Breakfast

      was typical but well served.

      A/C does not work!!!


      The A/C DOES NOT work! (see other poor review)They "fixed" it after our room reached 80 degrees, but then it went to 84, so they replaced it and it stayed at 84. HOT. STUFFY. The staff is down right ignorant and could not be bothered to work. The select guess program is a joke. They never recognized it AT ALL. I can't tell you how rough this stay was due to staff laziness. It took 30 minutes to get waited on in the restaurant after asking 3 times. The view is spectacular but the jack hammer outside the window at 7 am was a little annoying. The location is perfect, but what a price to pay in hospitality.

      Perfectly Lovely Hotel


      Had a great overnight stay at the Omni at Independence Park and gladly recommend it. Very attentive staff, big room, nice view, convenient location, good amenities. No problems at all and a good night's sleep.

      Truly disliked the Omni


      I stayed at the Omni hotel July 3-4 2002. It was extremely hot in Philly at that time and I couldn't wait to get to my room and take a nice cold shower. Lo, and behold the shower only disperses warm water, and the room decor was so dark and unappealling. I called the front desk, I was moved to a room in which the air conditioning did not function at all.

      Called the front desk again and was moved to a room that did have a/c, but did not have cool running water.

      At this point I'm soak and wet from t he heat and had to wait 35 min for the repair man to fix the water temperature. After he fixed it he left dirty grease stains in my bath tub!!!!

      The corridors on the 5-6 floors were filled with lint on the floor. I will never return to this hotel again!!!

      Fantastic Location!


      This hotel has a fantastic location, within three blocks of the Liberty Bell, Independence Hall and the Betsy Ross museum in the older, historic location of Philadelphia. Great restaurants and bars of every price range are also within easy walking distance of the hotel.

      The hotel's decor is a bit older but the rooms are very spacious (especially the bathrooms) with a great view of the park. The staff were friendly and helpful.

      My only complaint was a lot of the street noise made it up to our room on the 5th floor even though the streets (Chestnut and 4th) are not that busy. Other than that I would recommend staying there. Not as nice as the Westin though.

      GREAT STAY!!


      Excellent location - can't get any closer to Liberty Bell or Independence Hall. You can tell that the rooms were just renovated recently - beautiful. Restaurant was great, too - it overlooks the park. The service couldn't have been better - very personalized.


      TripAdvisor Reviews Omni Hotel at Independence Park Philadelphia

      4.50 of 5 stars Outstanding

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