Omni Dallas Hotel At Park West

we stayed at this hotel while in dallas for church business. this hotel was top notch. the front desk clerks were the best you could ever ask for. I will definetely stay here on my next trip to dallas. you have got to look at the 12th floor. excellent!!!

I stayed at Omni Hotel at Park West for 2 nights in March 2005, with 2 friends. We got a great deal on the internet ($89 a night) and the hotel was excellent. I didn't think it's possible to get a hotel so great for so cheap. The service was great, the people were friendly, and we had a good time. We got a regular room with 2 queen beds. The room was very clean, spacious, and comfortable. The bar on the first floor has good food and drinks for a reasonable price. There is nothing within walking distance from the hotel and Dallas is about 20 to 30 min drive away. The hotel parking structure provides plenty of parking.

There always seems to be a few bad apples that write reviews and give what is typically a great hotel a black eye. I have found this to be true many times and the Omni in Dallas is definitely not a run-of-the-mill hotel. The moment I arrived I was greeted by friendly staff and even the hotel operations manager was at the door greeting guests. This carried through to the desk, bellman, restaurant, etc. I found my room to be very nice with a downtown view in the distance. The "mold" people are writing about seems to be a certain dark grout they use and turns real dark when wet---it was definitely not mold. The exercise room is very nice with all new equipment it seems. The food in the restaurant was some of the best I have had (and I travel to many upscale hotels). If you are looking for a good centrally located hotel, this would be my suggestion.

What a wonderful hotel!!! Our stay at the Omni Park West was one of the most enjoyable experiences my family has ever had. We were looking for a location that was both relaxing yet close to the area attractions in Dallas/Fort Worth. We enjoyed the restaurant at the hotel and actually the meal was the best we had that weekend. The service from the arrival throughout the stay was very friendly and you could tell everyone liked what they were doing. On your next trip to Dallas, I suggest you stay at the Omni Park West. They treat you like your family!

As another reviewer mentioned, this hotel does not live up to expectations. The shower grout in my room was very, very moldy. The bathroom was small and poorly arranged. The TV was smaller than average, and difficult to view from most areas in the room. While the lobby was exceptionally beautiful, the rooms were ordinary and overpriced. I would strongly recommend saving a few dollars at the nearby DoubleTree.

Our overall experience was OK, but we expect more from Omni. The staff was friendly, and the lobby was incredibly beautiful. But not as much attention seemed to be given to the rooms. They were small and poorly arranged (it was almost impossible to lay in bed and watch TV.) Although the bathroom was clean, the shower needed attention. Not only did it have paint splattered all over it, in places there was mold growing on the grout. A shower was bearable; a bath was out of the question. The hotel is by a beautiful lake, but that also makes it isolated from many of the area Dallas attractions. Although we received a great $89 web rate, many of the two star hotels in Dallas are much nicer than this 4 star Omni. Shop around.

We stayed for 2 nights with our 4 legged child which is a rat terrier. Our son is well mannered, more than most kids. We think it is a bad policy to charge a $50.00 non-refundable fee. I know that they did no more cleaning on our room than any of the others. I don't have a problem paying for an extra person, but I believe $50.00 is to much for

2 nights since you don't charge extra for children.

I stayed here for 2 weeks for conference and events. This was one of the nicest hotels I have ever stayed!! It was more than usual Southern Hospitality; it was a professional service at every corner in this hotel. By the end of the 2 weeks, hotel staff treated me like part of their family.

Hotel manager is always available. You will run into him everywhere because he is on his foot making sure every table is clean, floor is sweeped, and doors have no fingerprints.

Rooms were very clean.

The restaurant and bar is just fabulous. I had breakfast and dinner there for 2 weeks. Great food, great service.

Gem of a hotel! A real hidden treasure...

Service, food, and facilities all outstanding!

Will not dare stay anywhere else when in Dallas!

The Omni was superb. The only thing better then the hotel is the restaurant inside. WHat a hidden traesure in Dallas. The dinner service and food were as good as a five star hotel........if you cannot stay....at least eat at Dover's Grille.