Omni Chicago Hotel
How has this hotel rated in the past?
- Room service
- Swimming pool
- Business Services
- Wheelchair accessibility
- Fitness/Health center
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TravelPod Member ReviewsOmni Chicago Hotel
Perfect hotel that could not do enough for us to make the start of our honeymoon amazing!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Omni Chicago Hotel
Omni Chicago NEVER AGAIN!
I made reservations for the Omni Chicago 6 months prior to our stay (Jan 24. 2004) and told I would get a room with 2 double beds. When we got there, they said they didn't have them. That one of us would have to sleep on the sleeper sofa (me!) I asked them how long in advance do we have to make the reservation to get the beds we want and they basically said it was first come first serve that morning! They knew we were disappointed, but didn't try to make up for the mistake.
Then we asked to have our bill split in two and they said "no problem".
When I received my charge card bill, I was charged for the whole thing.
I've stayed in almost every hotel in downtown Chicago, but will never stay here again. I can't believe Oprah recommends it!
Omni on Michigan is a Dream.
Got a good deal on a weekend pacage in this Hotel and have to say it is the nicest stay I have had in more than a dozen business trips to Chicago. All rooms are Suites, staff is friendly and professional, Restaurant is out of this world and all the extras like a great health club, turn down service, complimentary morning beverages delivered to room and on and on. Room was very clean and every need was attended to without feeling intruded on. Will definately stay here again.
Great Value in a Fantastic Location
I travel to Chicago twice a year and have chosen the Omni Chicago for the past four trips. Coming from San Francisco my standards are high and I find the Omni offers several major plusses. First, its location right in the middle of Chicagos Magnificent Mile on Michigan St. cant be beat. Second, the two room suites, while small, have all the amenities that a business traveler or serious shopper expects of a first class hotel and their staff is friendly and accommodating. Third, with rooms located high in the sky (5 to 25 floors up) you hear no street or city noise. For a room in the low to mid $200s, if booked early, it cant be beat.
St. Louis Traveler
For the price, you can do better elsewhere. This is not an inexpensive hotel. We stayed for five days in September 2003. There was a mix-up on our room reservation and so we had about a 20 minute wait to check in.
It's a great location and the staff is pleasant. The restaurant was excellent on the evening we ate there. The room was okay - a bit on the dark and worn side. Overall, the hotel is nothing exceptional. This hotel needs some renovation.
Would recommend Omni
Stayed at the Omni in July 2003. Room was very nice and spacious and in a good location. Unfortunately, the concierge was always on the phone and the front desk staff were not very helpful when we were trying to get some tourist information. Found the doorman and bell staff to be much more helpful. Would definitely stay there again and recommend it to others.
Stay for the Location
I stayed at the Omni the weekend of July 11, 2003. They say location is key, and as far as the Omni is concerned, it really doesn't get much better. It's located right in the heart of Michigan Ave. and is within walking distance of every store and restaurant you can possibly imagine. As for the rooms, ive had better. The first room I was put in smelled of stale cigarette smoke even though it was supposed to be non-smoking. I asked to be move which they did graciously. The room was only slightly better. The problem with the Omni is that it is a bit dated. The carpet, furniture, and bedspreads are very, very tired. The beds were really not that comfortable. They need to renovate. We spent 200.00 a night which is pricey for a hotel. Obviously, we are paying for the location, but a more modern looking room would be nice. I recommend it for the location, but do look elsewhere first.
Perfect location/Great hotel
This is a perfect location if you're touring in Chicago. It's central to the "L", to Miracle Mile shopping and a short L ride or long walk to Wrigleyville, Lincoln Park and some of the other quaint neighborhoods in Chi-town - no car needed if you stay here. Also, it's only a few blocks from the lake and there are many nearby markets, coffee shops and restaurants. The rooms are excellent - clean and very large suites with wet bar, sitting area and separate BR. Nice workout facility and pool, courteous staff... Around Thanksgiving, we got an excellent rate under $100/night on Expedia.
Only place to stay on the miracle Mile
Once again the Omni pulled it off. We travel to Chicago about 4 times a year and have tried other hotels just to see what might be new or better. The Omni is quite simply the best hotel for the money, and probably just the best hotel period. The location can't be beat, the hotel is spotless. The service is 1st rate. We arrived on a friday afternoon and when I reached the desk I told the clerk we needed our luggage ASAP as we needed to change and depart. The bags were at our door almost as soon as we got to the room. The corner/king suite was wonderful. Great beds and pillows. Room service was perfect and Cielo is good as always. Check out was just as quick, the car was pulled up and warming up within 15 minutes of my call. There were 6 or so othere parties departing at the same time and the staff had us all out and on our way without a hitch. We've stayed at the Allerton, Westin, Hilton, Embassy Suites and the Drake. The Omni is our 2nd home in Chicago.
Great staff and service!
My 9 sisters and I stayed over a weekend. The staff was so nice. Every one from the door man to the maid. We were treated as if we were very special guests.
Great all around hotel
We stay here everytime we're in Chicago. The location is fantastic - the rooms are very nice - and the staff is helpful. It's a great place to stay with kids because it's all-suite. The pool is nice too.
TripAdvisor Reviews Omni Chicago Hotel
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