Perfect place

We arrived for a Christmas Holiday and found the accomodations excellent. We found ourselves in the snowstorm that came in on Dec. 5-7. We did not know what to do for a room when our flight was cancelled. We called downstairs to find that we were taken care of. The hotel is huge.. We loved every single minute of our stay. I highly recommend to ANYONE staying in New York City. We were only 2-3 minutes from Rockefeller Center and the Christmas Tree....

Wonderful experience, excellent hotel

From the moment we stepped out of the airport cab on arrival till we got back into the car arranged for me by the hotel doorman, the Omni was fantastic. Room was large, clean and well stocked. The staff was friendly and very helpful. The bathroom was especially nice - big tub and nice glass shower. Highly recommended.

Great location, very comfortable hotel.

The Omni was great. Rooms were large, clean, quiet and comfortable. The location was perfect, walking distance to Times Square, Empire State and Rockefeller etc. We recommend one of the deli restaurants or bakeries for breakfast, the hotel food was overpriced and not that great. NYC was fantastic, we can't wait to go back for another visit!

Highly Recommended

I travel to New York very frequently for business and pleasure and have now stayed at the Omni Berkshire Place 10 or 11 times. What keeps me coming back: usually reasonable rates; rooms that are much larger than most in NY; good bathrooms; comfortable rooms; a super location--steps from most shopping destinations, an easy walk to Broadway, easy to get downtown; a generally pleasant staff (weakness--front desk and bell staff) and good treatment of return guests. This is not the Four Seasons or Ritz Carlton. But at half the price, it's a good, solid NY hotel that doesn't feel impersonal and overwhelming and in a location that can't be beat. I highly recommend it.

Fantastic, Couldn't Fault It

Stayed here in July 03 on trip to celebrate my dad's 60th Birthday. I had searched and searched the Internet for somewhere within a budget, but still suitably impressive for my parents first visit to NY. All 6 in our party were not disappointed. The hotel and rooms were excellent, the staff could not do enough for us (recommendations for food, reservations, transport, and even helicopter trips), and they even called me in the UK a week before to answer some questions I had E-mailed them. The location is great, only a few seconds from 5th Ave (Shopping) and a short 5/10-minute stroll from both Central Park (up 5th or Madison Ave) and Times Square. Highly recommended. Brilliant, just want to go back now, and would definitely stay here again. I didnt book direct, but through a web agency, but that didnt make any difference to the staff or their treatment of us (see previous entry).

Friendly Service, Great Location

I usually stay at Starwood properties but I had come across a fantastic deal the Omni Berkshire Place. - $149.50/nt. I decided I would give it a try.

After booking the reservation on-line, I called to request "confirmed" two double beds. The reservation agent I spoke with was very helpful and responded to my needs.

At check-in, the front desk was very courteous and prompt. The lobby is fairly large for a Manhattan hotel but fairly non-descript.

The room was very large and accomodating for the three adults. The bathroom was one of the largest bathrooms I have seen in a hotel.

The service at the hotel was impeccable. The NY Times was delivered to my room each morning with coffee, juice, and water at no additional charge.

I was able to receive late check out at 5pm which allowed me to enjoy the sights, sounds and smells of Manhattan a little longer than usual.

I would highly recommend the Omni Berkshire place for its value, convenience and service. It really can't be beat.

Awful Front Desk Service at Omni Berkshire

Booked a room at the Omni for a weekend, reserving for four people (request of two double beds) through a travel agent. Called in advance to confirm reservation, front desk staff derisive of our travel agent, having conveniently 'lost' any indication of our request to be assured a room with two doubles. Multiple calls yielded the same party-line chicanery by front desk staff members, apparently trained to be snotty to anyone who hasn't booked their room directly through the Omni. Stay here only if oblivious to verbal abuse.

Omni Berkshire is Excellent!

We started visiting NYC 5 years ago on a regular basis (5-6 times per year) for business and pleasure and try to stay at the flagship Omni Berkshire at every chance we get. We've stayed at other similar class hotels in NYC (Regency, Benjamin, City Club, etc.), but always find ourselves wanting and needing to return to the Omni. It's an excellent hotel for the following reasons:- Luxurious linens (down comforters and pillows that you can sink right into) - rooms are decorated in a modern, sophisticated way with dark mahagony, and lemon-beige tones;- Good-sized 250-350 square feet rooms;- Well-lit, spacious and clean marble bathrooms with plenty of mirrors on all 3 sides;- Swiss bath amenities and bathrobe;- Fabulous location (52nd St./Madison Ave.);- Fairly priced rates and plenty of weekend/holiday specials and a frequent-stay program;- Courteous and gracious service once you walk in the door;- Complimentary high-speed Internet access for your notebook computer and NY Times delivered to your door each morning;- Turn-down service (nightly);- Plenty of desk space and comfortable reading chair and/or sofa;- Internet access and games available thru the 27-inch cable TV (minimal charge);- Decent-sized gym on the 17th floor with an accessible outdoor patio for sunny days;- Nice, discrete lobby to relax in (not too large nor too tiny)...Need we say more? Do try the Omni Berkshire on your next stay if you need someplace sophisticated, discrete and soulful to escape to.

Comfort at the Omni

Stayed for New Year. This was our first time in New York and our first hotel was awful. We subsequently checked in to the Omni Berkshire and found a peacful, luxurious and relaxed place to stay for the week. Service was excellent. Staff really helpfull. We had a nicely furnished Junior suite which was sapcious and extremely comfortable. The bed and pillows ensured the best sleeps we have ever had!

Downsides:Resaturant was too expensive but there is a good cafe diner across the road and loads of nearby restaurants and I still do not understand why your hotels do not provide Coffe & Tea making facilities?

Location perfect for our needs. It will be very hard to stay anywhere else on our next visit!

Loved the Omni Hotel

Just got back from a weekend in New York City. The Omni hotel was great. The staff were very friendly and helpful. Nicely appointed room & great bathroom with crystal soap dishes etc.

The location is within walking distance of terrific shopping and restaurants.

I found the hotel restaurant pricey, but, across the street is a cafe for early mornings. Many varieties of restaurants nearby.

Definitely will return to the Omni.