Omni Austin At Southpark

I stayed here for five nights in October 2005. The good things: the staff, who were very helpful and efficient, and the restaurant (and room service), which were just great. I admire a restaurant where the waitress asks, "The usual?" when I come down for breakfast on the second morning, and the breakfast is just right.

I experienced two difficulties. The room lights were so dim that it required moving the newspaper around on the desk in order to get it in the light to read it. And anyone who prefers to avoid hotel bars for cultural or medical reasons should be aware that the main lobby, where the elevator doors open, becomes a buffet-type bar in the evenings, and to get to the elevator you have to walk through it. For many people this will be a plus, but not for everyone.

I was there for one night, as part of a business meeting.

The best part of my one-night stay at the Omni was the staff. They were always friendly, helpful and prompt. They were very, very good.

The room itself was a problem.

The positives:

The elevators were in their own area, not directly across from rooms, so guests aren't subjected to the dinging of the doors. The lobby is very nice. The hotel restaurant staff was wonderful, as was the food.

A real rug in the bathroom.

A robe in the closet.

Perks for Omni members. I think it's Gold Select.

Starz and HBO.

The negatives:

The windows in the rooms are not well done, and I heard the roar of the interstate traffic on the 9th floor. I was surprised by how loud the traffic was. I felt like I was staying in a nicely appointed truck stop motel room.

The bed and pillows were lumpy. I had a muscle spasm in my back in the morning after getting up. This has never happened before. It was one of the worst beds I've slept on, and I stay in a lot of hotels.

The lighting in the room is dim, and it's difficult to do any reading unless you're sitting at the desk in the room.

I was in a room that had two adjoining doors, one on either side. The adjoining doors were thin enough to allow me to hear my noisy neighbors talking and laughing. Thankfully, I had earplugs, and the earplugs gave me quiet.

I could hear the adjoining shower--very noisy plumbing.

There were stains on the carpet, the ottoman, and the comforter.

Many of the TV channels had static, so they were unpleasant to watch.

Overall, I was there on business, but I would never stay there again, nor would I recommend it to anyone unless comfort isn't an issue.

We had a very nice overnight stay.

We took 10 photos to share - see attached.

Service was superlative, very nice staff. The open air bar in the lobby had a very nice bartender, and it is a nice comfortable setting to relax.

The workout room was in good working order, and very good variety of equipment for a hotel!

The hot tub worked fine and was clean and enjoyable.

The swimming pool indoor and outdoor looked great. We didn't swim because it was December and too cold outside - next time we'll spend some time poolside when it warms up.

Our room was updated and very nice. Fresh carpeting, nice bathroom, and the bed was very comfortable. They have one of those padded mattresses and nice pillows. Also, the sheets they used were very nice, and they do a very good job making a bed, very tight and snug if you know what I mean. It was a dream sleep.

Nice desk, etc.

The van from the airport was excellent.

My only complaint is minor. I don't like the five dollar and fifty cent Evian water bottle ( plus seventeen percent tax ) that they place in the room. Pleeeeeeease, that is so dumb to put a cost like that on a small bottle of water, and makes the hotel chain look greedy. Wake up management, either take the water out, or just give us a free bottle of water - but over five bucks for a sixteen ounce bottle of water is ridulous, and always something to tell the kids not to do, etc. You know what I mean?

Overall, great stay, and well managed hotel. Great service, kind staff, and all the superlatives.

Will stay there again!

We stayed at the Omni South Park for our visit to see "Thomas The Train". Two miserable days, the light in the bathroom went out the first morning, so when had to shower and dress in the dark. We were never able to dial out of our room and no one from room service or maintenance ever picked up.

When we left a staff member seeing two women and children together assumed we were lesbian and started that conversation, when we quickly informed him we were sisters we just walked away, not even an apology......not my idea of a comfortable get away!!!

Our experience at the Omni Southpark was a very pleasant one. The staff was very friendly. We made last minute arrangements and arrived after 10:00 pm, when we arrived we had already been checked in and the keys were waiting for us.

The room was very clean (this is coming from a clean freak) and a nice size. The bed was a little soft, but comfy none the less. There were more than enough towels, the room was well kept and if desired the mini bar was stocked with a good variety of things.

There was turn down service and chocolates. The pool was very nice and there were plenty of chairs and towels available.

Overall, we would definately stay at a Omni Hotel again, and would recommend it to others. We normally stay at 3 star hotels or less but this 4 star really stepped it up a notch. This was class with affordablility.

I just was in Austin for a few days and decided to stay here after doing some web-based research. The hotel itself was quite nice -- clean, friendly staff, good rooms, quality housekeeping, and good facilities (pool etc.)

I had no issues with my room/bathroom or service. Having a free shuttle to the airport was a very nice added bonus (although you need to call them to pick you up from the airport and sign onto a list for the shuttle going to the airport)

I was able to get a nice room for about $95 or so a night, which is good considering all the place has to offer. But, the major drawback for this place is that it is about 3-3.5 miles south of downtown Austin and getting into town can get a bit expensive if you didn't rent a car. (Cab fare is about 12-14 dollars one way.) The hotel does provide a shuttle into Austin, however this only runs for limited hours only on friday and saturday. Hence, I had to rely on cabs quite a bit and Austin has very poor public transport so things added up quickly. Take for example, on a sunday...I woke up and decided to go into town and spend the day there. I was in town till around 4-5 pm and decided to come back to relax for a bit before dinner and a trip to a local bar. If I decided not to eat at the hotel itself, I had to pay another round-trip fare on the cab to go into town just to get dinner and spend part of the night out. Bottom line, if you are not a business traveler (i.e. company car provided for you or convention etc. at this hotel) or don't rent a car-- just realize that going into Austin will add up. Otherwise, the hotel itself is quite nice.

I stayed for three nights and enjoyed the hotel very much - very clean and the staff was friendly. The bellhop was so effusive when I arrived I wound up tipping him $5 - but I never saw him again! They did screw up a small detail at the desk and weren't very apologetic about it. Nice pool and lobby.

One warning if you're driving: it's right in the center of construction wonderland so it's a little confusing getting in and out of the hotel and expect to sit in some traffic. Apparently this major highway construction is three years into a five year project. Noise was not a problem, though.

Very nice hotel. This was my second stay there. The furnishings were nice, room size was comfortable but the internet connection was bad and that was my main focus for this trip. Very nice pool, Fernando the bartender was very friendly, food was good. Hotel was undergoing some remodeling but it was not a bother.

First stay was for a conference and they get a 4**** for that one. Conference facilities are excellent.

The Omni South Park, is beautiful, clean and comfortable. Reasonably priced, yet with all the amenities you could ask for. Great pool and spa facilities, robes provided for use. Fitness equipment for those so inclined. Our room was all we could want. If there was any criticism, it would be that our room had a adjacent, locked door, and the noise level wasnt acceptable. If the occupants were quiet it was okay, however the occupants of the room next to ours were rowdy and we had to call the front desk at 2:30 a.m.

We travel quite a bit, and when we find a clean, comfortable room with "extras" at a reasonable price it is really a bonus.

We stayed at Omni Hotel Southpark from April 22-26. The hotel is located off of I-35, which is almost unbearable because of the construction which according to our taxi driver has been going on for five years with no end in site.

However, the hotel was great. The staff were very, very nice and the bartender Thursday and Friday nights was awesome. The rooms were large and clean, the hotel was very pretty and the pool was nice. And the pool was heated because the whole time we were down there it was very cold and cloudy, but the outdoor/indoor pool was a very pleasant temperature.

There was coffee available in the room, which is great because if you went down to the lobby it was $2 for a partially filled cup. And it's not a continental breakfast in the lobby - those muffins cost $2 a piece! But other than the usual scams nice hotels pull these days, the hotel was great and I would definitely stay there again.

And when the free hotel shuttle screwed up and didn't take our friends to the airport, the hotel paid for a taxi to take them there. Nice touch.