Oaks on Collins Street

Address: 480 Collins St, Melbourne, Victoria, 3000, Australia | 4 star hotel
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This 4 star hotel, located in the Melbourne CBD area of Melbourne, is near Block Arcade, Melbourne Aquarium, Crown Casino, and Immigration Museum.
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          • Swimming pool
          • Restaurant
          • Bar/lounge
          • Fitness/Health center


          • Wheelchair accessibility
          • Kitchenette


          • Room service
          • Business Services

          TravelPod Member ReviewsOaks on Collins Street Melbourne

          Reviewed by livingthedream

          Oaks on Collins - thumbs up

          Reviewed May 11, 2012
          by (19 reviews) Sydney , Australia Flag of Australia

          Got a great price for the weekend so I took the offer.
          Two blocks from the Skybus to/from the airport, 4 blocks from the centre of the CBD... what more could you ask for.
          Got a great studio room with cable and its own kitchen and a special pebble entry to my room :-)
          Highly recommended.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Historical Traveler Reviews Oaks on Collins Street Melbourne

          Close to Casino


          We stayed for our 10yr wedding anniversary. The room contained a Queen bed, two seater lounge, round 4 seat dining table, and kitchenette with sink, mini fridge, microwave, kettle and basic cutlery. The ensuite is right next to the bed and separated from the main room by sheet glass walls and a little cramped. No possible views. A small balcony looks at neighbouring office blocks and down onto the pool area.

          Rooms were clean and very nice, LCD TV, and staff more than helpful. The pool is not heated and was freezing. Not good. Gym was clean and well equipped. The restaurant is very nice, food magnificent. Average main was $22-$25. A small, independent bar is on the ground floor off Collins St. Carparking is $20 per day in an attached public carpark. $11.00 o'night.

          Trams run from virtually the front door and a daily metcard for all city and surrounds is $9 adult. So you can walk out the door, get the Collins St tram which connects at some point with nearly all other necessary tram lines. The train is 200m away. The Casino is probably 250m or about 4 mins walk. A very nice Nepalese restaurant is just round the corner on the city side of the Yarra, across from the Casino. Casino has all levels of bars, bands, and live entertainment. Bridge Rd is two trams and about 15 mins away. Essendon DFO, 1 train and short walk/cab, 20 min. Flemington, 1 train, 10 mins. Add the bus system, and there is absolutely no need for a car in the city. The buses/trams are affected by traffic and thus slow, peak hour. Trains are good,clean and quick.

          A cab to and from Tullamarine was $40-45. We hired a compact (Hertz) for $33, no insurances etc, and drove ourselves around for the dayon arrival due to early flight and 2pm check in. We had to get back to the airport real early we booked a limo for $53.00.

          We have four kids and have travelled far and wide. It was great to get away, stay in a nice, fresh motel, in a good location. We were there to shop, dine and well you know. It was perfect for all the above and at $105/room/night, an absolute bargain.

          Absolutely terrible experience


          My partner and I spent 2 nights here and it wasn't a pleasant experience.

          When we attempted to check in we were turned away as the car park was full. We were told to return in an hour when there may be spaces available. We accepted this, left and returned in a little over an hour. When we returned to check-in we were ignored by three out of four available reception staff (the fourth was already serving people).

          Our room was a studio executive room. We were extremely unimpressed with the room. There were stains on the quilt cover, crumbs in the dishwasher, crumbs on the couch and a used, dirty cotton bud in the shower. We complained and after a wait of over 20 minutes we were finally moved to another room.

          The new room was not much better. There dirty, brown marks on the kitchen floor and wall. Two of the coffee cups were dirty and one of the cups was chipped. The garbage bin and the cupboard it was in were also dirty, with stains, and had obviously not been wiped down. Furthermore, we were not supplied with any milk to make tea or coffee with. We had to call reception for some. The next day when we were not supplied with any more milk, we called reception again. We were told that the hotel was out of milk, but that they could organise some fresh milk from the restaurant. We said this would be fine. Approximately 45 minutes later we received a call from reception, they had written out a special request for our room, but had failed to write what the request was for, hence calling to ask us. They had forgotten about the milk and it took another 10 minutes for it to arrive. Moreover, we were not expecting a 4.5 star property in the centre of a major city to be out of milk.

          When we were deciding what to have for dinner, we came to the realisation that we could not actually cook anything as no pots, pans, or utensils had been supplied, despite the property advertising as having full kitchen facilities. Additionally, even if there had been facilities, it would have been difficult to cook, as one of the lights in the kitchen did not work.When we went to set up the table to eat dinner we found a dead moth under the table.

          The valance on the bed had many dirty marks. Finally in the bathroom, there was highly visible soap scum on the glass walls, and an open sanitary bag was found in the bathroom cabinet.

          We have stayed at another Oaks property and it was great, but Oaks on Collins was terrible. Would not reccomend at all.

          Essentially Melbourne !


          $105 per night from lastminute.com.au - it was a "mystery" hotel in the CBD. Thought I would be subjected to the usual type of web hotel room - you the the ones where no one else wants to stay so they put the nasty internet deal people in. Turned out the room was sensational. I got a twin Studio and it was HUGE. Unique layout which has to be seen to be believed. The hotel is right in the heart of Melbourne and you can walk anywhere. Collins street is so awsome for shopping and eating and the airport bus connection drops you at the door of the hotel if you like. I walked from where the airport bus terminates at Southern Cross Station. Loved the front desk staff - ALL of them were really on the ball and nothing was too much trouble. Have to say the housekeeping was a bit under the mark but nothing major, just ever so slightly lazy for my high standards.

          Good central location


          Myself and wife stayed at Oaks on Collins for 4 days and nights.

          We found the amenities more than satisfactory.

          A short stroll into the cbd centre. The 1st floor restaurant was more than adequate for breakfasts and evening meals with the staff very friendly.

          Would recommend and would visit again.

          Phil and Lea

          Yeah, great! I'll be back.


          I booked through wotif

          It was a good deal including breakfast for one and upgrade to

          executive studio appartment. I thoroughly enjoyed my stay of two nights here in this funky hotel, clean room and comfy bed.



          We stayed in a Executive studio apartment for 1 night before moving to a 1 bedroom apartment for 3 nights over Easter. Few problems, ie. the location was a little out of the way for shopping and restaurants but not really a problem unless you are not fond of walking 4-5 blocks.

          The staff were friendly but didn't go out of their way to help, as evident with my luggage when I was struggling up their lobby stairs. The room was also not cleaned at all on the last day we were there.

          The exec.studio was very small in a square formation with a tiny tiny long and narrow bathroom that opened up into the bedroom with sliding doors. The 1 bedroom was quite a bit larger with two bedrooms, but again the bathroom was terribly designed, and had a shower curtain instead of a glass door. This resulted in slight flooding of the bathroom.

          There was a washer and dryer provided on every floor but that surprisingly charged for its use ($2-$5) which I had never seen before in serviced apartment.

          The breakfast restaurant was lovely with good service, but the hot buffet breakfast had limited choices. For $16, you are better off going down to a lovely cafe down Little Collins st, for better choice and coffee.

          The bed was very comfortable and the rooms quiet, but after only 6 months of opening, there were marks and spills on the floor which has made the hotel look tired.

          We had a special price of $118 for the studio and $175 for the 1 bedroom which is okay for central Melb.

          However, we won't be returning. There are better accomodation choices than the Oak.

          Nice Looking But Not Functional


          Our studio room was sleek, modern and done in various shades of black and white. They packed a lot into a very small space. It worked better visually than on a more practical level.

          We liked the bed and down pillows. The kitchen had expensive appliances but was not very practical to use for cooking. We found the dishwasher under the oven, which was a unique way to save space. What did not work was the limited counter space and sink. Even though the sink looked nice, it was too small and sat on top of the counter (a great design but not very functional).

          The bathroom looked good visually, but not very practical to be in. It was very narrow and opened up into the main room.

          The large picture windows were very dirty and looked as if they had not been cleaned in some time. Because the windows are so large, the dirt stood out and impacted the view.

          We found the front desk/concierge team friendly but not very knowledgeable. It sometimes took several people to have questions answered. Even most basic directions like how to walk to the Melbourne Arts Centre were difficult for them to deal with.

          Parking garage is small and not easy to manage. The elevators looked like they were being used for construction. Hallways were industrial looking. There was one community washer and one dryer on each floor to use.

          If you do not mind a small space, and do not plan to cook your meals, this centrally located hotel may be the right fit for you. It looked like some rooms may have been larger than the one we had. You may want to inquire at time of booking. We also paid $120AU per night which was a good value.

          Executive style, great value for money!


          Myself and two friends stayed at the Oaks on Collins for a week-long shopping trip in January. The room normally accommodates 2 people, but the staff set up a portable bed for us which was really comfortable.

          The rooms are very stylish with very new facilities (stainless steel kitchen appliances, dishwasher and LCD flat screen TV). The ensuite bathroom was a little small, although caused no problems.

          We paid AUD$120/night for the room which is such a great deal when the room comes with a kitchen. This is because the hotel is still being completed, although caused no disturbance to us during our stay.

          We had a small balcony and table and chairs but the view was only to look out at other buildings. It took about 5-10 minutes to walk down to Bourke Street Mall.

          Overall, we were very impressed by the standard of this hotel. The price was great for the facilities. I am going back to Melbourne in 2 weeks for another holiday and will definitely be staying at the Oaks on Collins as they also have a February-special on room

          rates. Definitely one to try if visiting Melbourne!

          Excellent value for money


          We stayed here in January for 3 nights and got an amazing deal on ---- for only AUD$120 per night. The room was small but really nicely decorated and the bed is comfortable. We had a balcony which apparently is not available in all rooms. The hotel is still being finished so this was the reason for the cheap rate however we were not inconvenienced in any way but the building works so it made no difference to us. There is a small gym and a really small pool. The bar in the lobby is really good the drinks are really cheap. During the day it is also a mini food court. I would definitely stay at this hotel if I could get a similar deal.

          The Perfect Accomodation


          It was our honeymoon and we weren't satisfied with the hotel we were staying at so we surfed the Net to search for a better one in the area. We shortlisted a few and Oaks On Collins was the first that we checked out. We nearly missed the building because its contemporary design didn't look like a hotel from the outside. We were pleasantly surprised at the special rate we were getting because the room's just too new with complete facilities - attached LCD TV, a mini kitchenette with electric stove and oven, boiler, plates and bowls etc complete with utensils. We could even find a measuring cylinder the next day! There were also photo frames and flowers on the table. During check-in, we realised we were the first to actually use the room as it just opened less than a week! Needless to say, we switched hotel immediately. Even packing and tugging our luggages late at night was well worth it.

          Location wise is not too bad. But if you want to go further down to Bourke Street or Chinatown where lots of shopping and good food can be found,be prepared to walk for about 15 mins and even more if you still aren't familiarized with the place. The best way is to take a tram. However, it's closer to the Crown Casino which is about 10 mins walk. Hospitality is warm and friendly. The front desk staff were most willing to clarify our doubts on directions when we approached them several times. We would especially like to thank Jody who attended to us with efficiency when we had trouble with our room key and also for lending us her personal umbrella because we hadn't got one. All in all, Oaks on Collins came as one of the bonus for our honeymoon.

          TripAdvisor Reviews Oaks on Collins Street Melbourne

          3.00 of 5 stars Good

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