The Oaklands Hotel
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Historical Traveler Reviews The Oaklands Hotel Norwich
Compared to other hotels in the area this one may win out, but that doesn't say much. The Oaklands Hotel has a nice feel to it, nice rooms, its well decorated etc. But, contrary to some other reviews here, I didn't find it friendly at all. In fact I find the staff very stand-offish, and they hardly looked you in the eye. More specifically, at one point my room card key failed to work. I went to reception and after swiping the card in a machine and pressing some buttons, the receptionist handed it back saying, 'there you go'. Now, I'm not looking for a long apology or any sycophancy to guests, but there wasn't even a 'sorry about that'. I was pretty stunned and said, 'what was wrong with it?' only to be told that they (the key cards) sometimes go wrong. I paused, but there was still no apology. Ridiculous.
There was also one bath towel for two people. And no ashtray in a smoking room.
Also, you need to check out by 11 a.m. which is fine. So why is a cleaner entering our room at 10.30 a.m. after the lightest of knocks. Couldn't the management inform the cleaners about the guests who haven't checked out yet?
I travel a lot, for example in France, and for half the price there you get better rooms, better service, and breakfast which is served from 6.30 a.m. until 10 a.m. rather than the paltry 8 a.m. to 9.30 a.m. we find so often in the UK (including at the Oaklands Hotel). Doesn't it occur to hotel managers that people might be on holiday and may want to get out of bed late? Well, evidently not.
Replace the threadbare stair carpet and I might consider returning to the Oaklands Hotel. Maybe.
Excellent service from start to finish, I'd recommend this hotel to any one traveling to Norwich or the surrounding area. Although The Oaklands is in a quiet part of Norwich is very well connected to the surrounding area. The hotel has a great bar and a particularly good restaurant / carvery. I stayed on business for 4 nights and made use of the hotels high speed wireless internet access which would be one of the key points for me when I return to the area on business later this year.
Without a doubt the hotel in Norwich
I have stayed in many hotels in the Norwich area over the past 5 years, however this was my first stay at the Oaklands. I have to say that it is without doubt the best of the lot. The staff were courteous and very helpful, the food was great, and the room quality was second to none. I will be recommending this hotel to anybody that comes to Norfolk.
Oaklands Hotel Norwich, Best Stay ! Great Wireless Internet ! Great Food !
Hello ReadersI would like to say what a lovely place the Oaklands Hotels is very peacefull and friendly. I had a great 5 nights stay, and would come back again to stay.Food gets 5 Stars was great every night, and well priced.Also the Wireless Internet at the Oaklands Hotel was really easy to use and the staff helped me logon... The staff were very welcoming and always willing to assist you.. Very Happy Sue :)
Wireless was great !!
HelloWriting to say what a great stay i had at the Oaklands Hotel, was my first time staying there and was made to feel very welcome by all the staff. What made my day was the High Speed WIRELESS Internet Access the hotel had to offer was great so i could catch up on my emails and work from my own laptop.Also the food was Great !!!!Many thanks to the staff and look forward to seeing you again in the near future.Many ThanksDavid Allen Very Happy Customer
GREAT Stay @ the Oaklands Hotel
Just a quick note to say what a great stay i had at the Oaklands Hotel, I had never been to Norwich and was not to sure where to go in the city, the staff at the hotel helped me and adviced were the best places to see in Norwich they were so helpfull. I was very pleased with the room and service and of course the FOOD was great..... :)
I have just stayed in the Oaklands Hotel, we came to Norwich to watch the West Ham Game, result aside we found the location perfect to get to the ground. On arrival on Friday night were greeted by a friendly receptionist. The hotel itself has a very good atmosphere to it and the meal in the evening was exceptional. The room was clean and offered all mod cons to make it a memorable night in norfolk. I will definitely stay again hopefully when both teams are in the premiership next year!!
Oaklands Hotel Rudeness
I was going to be surprised for my birthday recently by my other half who wanted to take me for a night away to the Oaklands hotel. When we arrived we encountered the receptionist who couldn't find a record of his booking. Even though they had taken credit card details and a contact telephone number the receptionist said she was unable to find any record of the booking and they were full that evening. As it turned out we left and went to stay at a nice hotel down the road. We were surprised the next morning for him to receive a phone call asking him why he hadn't stayed as per his booking!! We told them the receptionist couldn't find the booking and it turned out they had miss heard his name. This wasn't good enough but we didn't even receive an appology -we were not impressed.
The Nicest Hotel in Norwich
On a recent visit to Norwich, England we stayed at The Oaklands Hotel which is situated about 30 minutes walk from the historic city centre. I have to say we thoroughly enjoyed our stay here and would recommend it to anyone. The rooms were more than adequate, the food was superb we had one of the best meals we had during our time in Norwich and the staff were friendly and welcoming. The gardens were also superb and we found the rates very reasonable throughout the hotel. The Oaklands Hotel is a must for anyone visiting East Anglia.
Highly recommend the Oaklands Hotel
I've just returned from a weeks stay at the Oaklands Hotel, Norwich, my first and very memorable visit to the city. The friendly staff and comfortable, relaxed atmosphere and surroundings made my stay at the Oaklands a very warm and welcoming one. The exellent level of service, high quality of furnishings and one of the finest restaurants I've dined in for some time meant that the Oaklands Hotel will remain an outstanding favourite when I return to Norwich later in the year. Highly recommended.
TripAdvisor Reviews The Oaklands Hotel Norwich
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