Novotel World Trade Centre Dubai
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TravelPod Member ReviewsNovotel World Trade Centre Dubai
Great Location, Not far from the Metro and close to centre of Dubai. Friendly Staff, Large Room. A Good Hotel to stay in Dubai.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Novotel World Trade Centre Dubai
I stayed here for a week for work. The hotel is spotless and the staff are friendly and efficient. The rooms are a reasonable size and very modern and clean. There's a bank machine on site which is nice. The buffet breakfaast is great and included in the price. It has a great pool with a patio and bar. You can get drinks here without any problems. The location was OK - a short taxi ride to most of the main sites. If I were in Dubai on holidays I would probably stay closer to the coast in the Jumeirah area. The hotel's guest services were happy to answer questions and arrange tours, although they are limited to those companies that they are affiliated with.
Better than I thought.
When we struggled to get accomodation at a busy time in Dubai, I was left with a choice of Ibis or Novotel within my budget (about £100 per night). We booked Ibis and changed to Novotel when a reasonable rate came up. We just kept checking the accorhotels website.
When we arrived at the airport we noticed a guy with a Novotel/Ibis sign for transfers, and ended up using their free transfer service.
On arrival at the hotel it was only 8am, and we understandably couldn't check in, but got check in at 1030. Meanwhile we went to the pool where there were excellent changing/private showering facilities, so we had a freshen up at the same time. Towels also provided. Loungers - padded and comfy. Pool - clean and not too cold.
Soft drinks in the hotel were 9 dirhams which is reasonable. Sandwiches were only a couple of pounds at the bar. Chips at the pool were cheap too, but a bit like mcdonalds fries.
Room was pleasant, cream and fawn in colour. More modern than previous Novotel I stayed at. Blue bar was expensive at 26 dirhams a drink. We didn't use the Novotel restaurant but did use the Ibis one, Cubo. It's an Italian and very good. We went on the monday, but wednesday onwards they do an all you can eat deal with a main course from the a la carte. We were most impressed. Wine 18 dirhams a glass (small) from memory, so not too bad.
Feel free to email me if you have any questions.
Value for money
I stayed at this hotel with my husband, one year old daughter and my parents. The staff could not have been more helpful, the rooms were value for money and all our needs were met. The daily free buses to the Beach hotel and free membership there make this an ideal holiday destination for city and beach within a budget that doesn't stretch to the more luxorious hotels
Rooms are ok for the price. But Generally impolite & rude staff.
At the time of check out, the receptionist insisted that my credit card was returned to me. I had to threaten with the police, then immediately it showed up & returned. With not even an apology!!!
Well worth a stay
I don't know what the other reviewers are talking about: the service in this hotel is first class. Most of the staff (along with around 75% of the Dubai population) are expats, most from the Indian Sub-Continent and I found them extremely friendly, helpful and professional. I was able to check in at 0900 in the morning after a night flight no problem. They were also very helpful in advising me on what to see in Dubai. The hotel is situated next to the World Trade Centre and about 300m from the Emirates Towers, which isn't great for most of the sights or shopping, but taxis are about US$5 for almost anywhere in town and there was always one at the front door. The pool is ok (the pool bar and food are good) and there is a decent gym. Breakfast room is large and the breakfast buffet is well stocked. Well worth a look if you are in Dubai on business.
I read the reviews of this hotel, and was very dubious about staying here with my husband and young children. I don't know whether we were lucky, but our stay could not have been better. After a night flight, we did not think we could check in till at least midday, but when we arrived at 8.00am the receptionist offered us a junior suite instead of the two rooms we booked, and we were able to get in the room just 20 mins later.
The staff from the restaurant, pool or reception could not have been more helpful, and they were particularly friendly to our children. The food in the restaurant was good, and I can't find any fault with the decor or furniture in the rooms. All in all, we had a very good stay here, and would not hesitate to book this hotel again.
Don't stay in this hotel
DON'T STAY IN THIS HOTEL
I stayed in this hotel in July 2004 and I would never stay in this hotel again. It took me long time to check in, Helpdesk were not helpfull at all, when I got in to my room I found out that the room wasn't clean, it took me another hour to get another room. The rooms were cramp and furnitures in rooms looked that been provided by IKEA. I had to buy my own shampoo and lotion as I couldn't find any in the bathroom. Breakfast room was too crowdy and you could hardly find anywhere non-smoking to seat. You have to wait long time for tea or coffee to be served. The hotel overcharged me for my laundry and I have to complain several times about other things.
The best thing with this hotel is it's location as it is close to city and World trade centre. However there are plenty of other hotels around where you can stay with the same price and get better service.
All I can say, don't stay in this hotel. This hotel is a French hotel and all they thing is to make money of you without giving you a reasonable service.
Don't stay here
We had 2 days in Dubai on our way back to Tanzania, I haven't stayed at this hotel before, and will never stay there again. I booked direct to the hotel website, which seemed to include Bfast and taxes..We travel lots and I'm used to booking hotels, when we checked in, the girl at the desk was very rude, the rate she charged was quite a bit higher, and when I queried it, (she was very diffensive so I guessed she has had this happened many times), she said that the wording was in fact not on the confirmation, but the rate Never included taxes. Then when I asked about the Bfast, she said it meant Bfast was free for children if they were eating with their parents...again misrepresentation.
The room was basic, and it was miles from anywhere, although they have a bus at 10AM to take you to the Deria Centre which took ages..and that doesn't return till late in the day..I'm sure there are a million places better than this, so don't bother.
Average hotel - but awful service
I was part of a team of four people working in Dubai for a few months and stayed at a number of hotels. We stayed at this one twice for ten days then five days.
This was ONE of the least impresssive - but of course also one of the cheapest.
Staff: hopeless. We found ONE female waitress who was excellent but the rest had no idea. We needed equipment bringing down from a room by trolley - and it would take three phone calls to reception. Food orders were muddled. Hotel and taxi staff in Dubai tend to say "yes" to ebery request even when they do not undertsand... I accpet there's a language problem and I don't speak arabic or phillipino or indian (lots of staff) - but this is infuriating.
The rooms are reasonable and clean - bed OK. some problems getting hot water every day for shower. TV choice poor. Phone charges extortionate.
Wheelchairs : They have drab looking wheelchair access rooms on the first floor with wheelchair access en suite - I was given one (tho do not use wheelchair).
Internet - pay as you go in rooms, or FREE wireless in lobby.
Bar - Blue bar is OK, and has live music on Thursdays.
Pool - on ground floor surrounded by hotel buildings,so no sun after about 4pm
Gym - good weights selection, three running machines, one rower - not bad.
Location - ideal for conferences in the building next door, but not ideal for much else.. though taxis in Dubai are cheap and it's only a short ride to shops/beach.
CONCLUSION: Fine for basic cheap place, and convenient for conference cnetre next door... but if you have the money splash out on the Crowne Plaza.
Unpretentious hotel, good value for money
I've stayed in the Novotel twice in the last month. It is unpretentious, but has everything a business traveller needs. Rooms are comfortable and clean, but non-smoking rooms are sometimes hard to get. Location is OK, right next to the Convention centre and a 10-15 minute (cheap) taxi ride to most places in the city, including the airport. Staff are friendly and efficient. And the price is good. I will definitely use it again if I'm travelling on business. If I was on holiday, I would be tempted to look for something with a wider choice of facilities.
TripAdvisor Reviews Novotel World Trade Centre Dubai
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