Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown, South Island, 9197, New Zealand | 4 star hotel
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This 4 star hotel, located on Corner Earl Street and Marine Parade, Queenstown, is near Ultimate Hikes, Skippers Canyon, Milford Sound BBQ Bus, and Milford Sound Select.
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          • Wheelchair accessibility


          • Room service
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          TravelPod Member ReviewsNovotel Queenstown Lakeside

          Reviewed by marychaffin

          Nice hotel, don't stay in room 252

          Reviewed Mar 9, 2016
          by (21 reviews) Eagle , United States Flag of United States

          Very nice hotel close to everything Queenstown has to offer. Breakfast and bar were great. Even the laundry room was nice. Our room was not so was clean but we looked at the back of the building and the parking garage...

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by eatenbyakoala

          all around great

          Reviewed Apr 19, 2015
          by (6 reviews) New York City , United States Flag of United States

          pretty views, clean and attractive room, great staff.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by kwdestinations

          QUEENSTOWN is a hidden pleasure to the eyes

          Reviewed Feb 6, 2015
          by (15 reviews) San Diego , United States Flag of United States

          The quietest rooms in the hotel are the ones facing the botanical gardens. Garden facing rooms are second best as you face the gardens and some of the lake. Of course the Lake front rooms are the best with direct view of the hotel. The back rooms when you open the door you can hear the trickle of water in the little creek. soothing. Breakfast is great, good choice. Staff are very helpful.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by mike.mccluskey

          New Year stopover in Queenstown

          Reviewed Jan 5, 2012
          by (1 review) Brisbane , Australia Flag of Australia

          Would highly recommend the top (4th) floor room overlooking the lake. Very reasonable room prices considering the view and quietness. We were happy with the room & facilities.

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews Novotel Queenstown Lakeside

          Great central location


          We stayed at the Novetel for two nights during July, 2005 school holidays. Family of 5 (2 adults and 3 children). We had 2 interconnecting rooms which were excellent and very comfortable. Rooms could have been larger but no other complaint. The staff were all very polite and extremely helpful. Being centrally situated near the lake everything was totally accessible by foot and there was no need to use the car at all during our stay. Would certainly recommend this hotel to anybody (especially families) thinking of coming to NZ and staying in Queenstown. Dinner in the dining room on our last night was magnificent. They had a special 3 course meal deal (straight off the a-la carte menu) for NZ$39 per person.

          Great spot!


          We stayed 3 nights here and it was great. The design of the place is quite stylish, it has useful amenities like internet in the lobby, and the location is STUNNING--beautiful views from the lounge and restaurant, across the lake towards the snow-capped mountains. The rooms were nicely done, the staff was all very friendly and informative. It's a great walk from the lobby out to the waterfront, lined with rose bushes--you feel like the whole landscape is part of the hotel's property. Great little hotel!

          Not bad but make sure you have a printout of your reservation


          Hotel is in a good location, is clean and efficient. I had made my reservation on the Novotel/Accor website and had booked a deluxe king room at a rate of $109 per night. When I we checked in the front desk put us in a deluxe room on the main floor but with a lake view (not much of a view). When I went to check out the next day my rate went from $109 to $185 - why you ask - because we were put in a room with a lake view. I told the reception that I did not book that rate and she told me that I did (based on a list she had). I showed her my printout but she continued to say that the rate for that particular room was $185. I politely made a point that what is the use of booking a rate online at their website when they were going to charge me more - I found it highly unethical. She agreed and did me "a one time favour" by honouring my original rate - gee thanks! She was very polite about it. Thank god for the printout. Other than that incident which took 5 minutes to settle - the hotel is fine and I'd probably stay there again. It was great value and a real good location.

          Check your reservation


          We stayed in a standard lakeside room in March 2005. The room was well equipped but we were suspicious about cleanliness (the details are unpleasant) and had the room re-valeted while enjoying complimentary drinks. The hotel is otherwise clean and modern, offers a free car valet service and enjoys an enviable location close to the Lake and away from the hubbub in the main town (for which we did not care).

          I had booked the reservation using the internet Accor Hotels reservation process (which caters for the Novotel hotel chain) and which requires a credit card confirmation. The Novotel had no record of the reservation, however, and the receptionist was not particularly apologetic until I strongly complained. It transpires that the central Accor process sends an email to the Novotel hotel which then has to transfer the booking to its internal system. Not surprisingly, this system breaks down if the email goes astray, as would appear to have been the case in our instance. The only proof of my reservation was the printout of the automated email which I had received from Accor - and which I had taken with me. In the circumstances, we were probably lucky that the hotel had a vacancy though we were given a twin double-bedded room rather than the requested single king.

          Ok but nothing special


          We stayed 2 nights at the Novotel in Queenstown during our honeymoon in March 2005.

          The hotel is located directly at lakefront within very short walking distance to all the shops and restaurants.

          The outside of the hotel is quite nice and attractive, unfortunally the guest rooms are not that nice. The size and environment of our room was mostly ok, but seems to be a little bit dirty.

          A very big minus for the bathroom which is very small, old fashioned and very dirty.

          The staff mostly is friendly and nice, but there are some exceptions at the reception.

          Overall the room is ok, but the very poor bathroom and the impression of the room and bathroom being dirty did not very satisfy us. Next time we maybe will try some other accomodation in Queenstown.

          Perfect location


          We stayed in a lake view room in January 2004. We had stayed at the Park Royal in January of 2002. We much prefer the Novotel Gardens because of it's location away from the busy streets and it's fine restaurant. Excellent value for the money.

          You can't go wrong staying at the Novotel


          The Novotel is in an excellent location - it is just near the water and right in the heart of Queenstown. The hotel itself is great - clean, comfortable and the staff are really friendly. We stayed there on two separate occasions and both rooms were really quiet even the one facing the road. If you go there request a room overlooking the garden. If you love roses, you will like this garden!

          If you want to stay in a nice hotel which is close to the centre of town, you can't go wrong with the Novotel. I will definitely stay there on my next trip to Queenstown.

          One negative - The bar downstairs isn't fantastic - whilst it has a nice fireplace and a decent range of alcohol the service is really poor.

          Take plenty of money!


          I just spent 3 days in Queenstown with my husband, 13 yr old daughter and 14 month old son.What a spectacular place it is. It is so beautiful it actually seems surreal. We stayed at the Gardens Novotel. It was OK. Great location right near the wharf but the rooms were really small. We had 2 double beds in what was loosely termed a 'superior' room. I had requested a cot but was glad my request had been ignored because there was nowhere inside the room it would have fitted.

          There is a great little food court where we found some sensational malaysian food. We tried to eat in at Pizza Hut but despite arriving at 8.15 and a sign on the door saying open till 11pm we were told the dining room was closed.We had breakfast at a lovely cafe near the wharf, very friendly service. We went up the gondola and down the luge and my husband and daughter skiied The Remarkables. We didn't do any other touristy things because we simply couldn't afford it. I was astonished at the prices being asked and paid. Obviously the US dollar and Japanese Yen go much further than the poor Aussie dollar.

          The position is awesome


          Just came back from a skiing holiday in Queenstown, NZ. We stayed for a week at the Novotel Gardens and the location is great. Situated right on the lakefront, the hotel is not surrounded by buildings and so all hotel rooms have a great view. We went for the lake view room and were impressed. The hotel is right in the middle of town but in quiet side street so there is no noise problems. Room service and front of house is astute and prompt. Most package tours have representatives in the foyer in the morning so it's really a well rounded package. Will we stay there next year. Definitely.

          Location location location


          We spent 4 nights here in mid summer (february).From the Novotel Gardens you can walk in two minutes to the town, the wharf and the park.Location just could not be bettered. and some rooms have great views over the lake or the mountains. With fine weather its close to Paradise.Avoid rooms facing onto the small garden at the side.They are a bit dark with no views.Apart from this it is a solid tourist hotel full of coach parties every night. But they are always gone away on tours during the day and everything works-and if it does not,then the staff are willing to come and help.

          TripAdvisor Reviews Novotel Queenstown Lakeside

          4.00 of 5 stars Excellent

          Travel Blogs from Queenstown

          GREAT DAY!

          A travel blog entry by marychaffin on Mar 09, 2016

          2 comments, 14 photos

          Kia Ora,
          After 4 straight days of getting up and out by 7:30 or 8:00 we decided to sleep in...and we did! 8:30 I opened my eyes to bright sunlight peeking was heavenly.
          We skipped our shot over boat trip at 9:30 and took our time getting ready, eating breakfast and then we wandered through this little town. The shot over …

          Rain can be good!

          A travel blog entry by marychaffin on Mar 08, 2016

          1 comment, 37 photos

          Kia Ora,
          Rain, rain and more rain! Last night it put down 2 inches. Found out that it rained 40 inches in February!! Franz Josef is probably very close to the wettest place I have ever been!
          We left bright and early this morning...we have a long way to travel! Our travels took us through rain forest, then on the the lowlands by the …

          Be Careful It Might Bite You!

          A travel blog entry by levy2013 on Jan 16, 2016

          5 photos

          I have to say I slept well in the very comfy beds at the apartment we ended up in (only downside is they are very far from town so unless you have a car it's could be a bit of a problem), and what do you do when you are in this situation? Relax, read a book? Nope I did the washing!! (And then the other stuff..). Harry and Darren had a quick game of …

          Queenstown (Awesome Foursome)

          ... photos, we walked across to the rafting centre, got kitted up in some lovely wetsuits and jumped into a minibus that took us to our helicopter launch area. It wasn't the longest ride ever - only about 15 minutes in total, but as a first experience it was one that made me think I would like to do it again and for longer another time. Those who didn't take the heli-option to get to the rafting launch point had to drive the 45 minutes through ...

          Queenstown, South Island, New Zealand andrea_coupland
          A final day of adventure

          ... in that layer of mulch. But no soil. Consequently, all the rainfall that isn't sucked up by the roots drains off immediately into the dart River and out into the lake beyond. The trees have developed a small, fine leaf system that pulls moisture out of the air, and so, in spite of the annual rainfall levels, it is a totally dry air climate with no humidity. Your lips get chapped just walking through the forest. That is, if the sand flies don't eat you alive ...

          Queenstown, South Island, New Zealand sbgrossman
          Lima to Caracas

          ... fence and got into the water. Our feet sank into the mud and god knows what else! Eventually we came face to face with an anaconda - a 3m long female which had just eaten a caiman - you could see the bulge in her stomach as she was digesting it! SECOND on the agenda was more wildlife spotting and we weren't disappointed. We saw around 53 species of birds and a variety of animals ...

          Queenstown, South Island, New Zealand dancoughlin
          Stuck in the moment & I can't get out of it!

          ... a vodka cocktail. The staff were downright miserable and rude & really if you cant get on with people then don't work in a public facing job! The barman was a nice chap though & made up a mean frozen Kiwi which consisted of Midori, kiwi vodka and apple juice all served up in an ice glass. The place was at around -7 when we got in there & I thought quite refreshing, they should have had it all decorated in Xmas decorations & playing Slade in the background ...

          Queenstown, South Island, New Zealand tanyaconnor

          Traveler Photos Novotel Queenstown Lakeside

          Novotel Queenstown Lakeside
          Queenstown, New Zealand
          Novotel Queenstown Lakeside
          Queenstown, New Zealand