Booked one night at this hotel through expedia. When we arrived, the hotel said they did not have our name or our confirmed paid reservation. Fortunately, we had copies of our reservation. Finally they gave us room for 4 - 2 adults and 2 kids (one double bed and one double sofa bed). Room has excellent view of Eiffel tower. The room itself was a little outdated. Carpet was dirty and had holes. Same with bathroom - holes in the walls. The room needs updating!!

Just back after staying 3 nights in Novotel La Defence. Cant speak highly enough of this hotel. Its location is perfect, just 2 min walk from Metro station that can have you on Champs Elyese in 15mins. Ideally located if you are travelling to Paris Beauvais airport. Bus drops you at Port Maillot, from there just cross the street, round the corner to Metro and 3 stops later (5 minutes) you are at the hotel. Rooms not very big but double bed and double sofa bed was ideal for us, 2 adults and 2 Children 12 & 8. Very clean and modern. Nice lobby and bar area. Playstation in lobby for kids, great for an hours peace after long day out. Food excellent in hotel, had dinner and breakfast and it was lovely and not over priced. However, drinking in Paris is very expensive €7.50 most places for pint of beer!!! No drunken nights!! We travelled to Disneyland from here which just entailed metro to La Defence station and RER out to Disney (€44.00 return for 4). Hotel held onto our luggage on last day until time for flight which was a great bonus. Will definitely go back to Paris and this would have to be first choice hotel for location and convenience. Lovely view of Eiffel Tower and Sacre Cour from our 7th floor room.

Novotel hotels are just above Ibis in the Accor range of hotels, so are slightly better appointed. Clean, modern rooms with an extra bed for a teenager (or two). The car parking at Novotel La Defence is notable for it's very good security, having a separate gated area within the 'Les Saisons' car park; this being listed as a 'point-of-interest' on Tom Tom Satnavs, which made finding it very easy. The gymnasium is small but has top quality equipment and is worth a visit. For breakfast the cafebar offers orange juice, unlimited croissants, any hot dink and a yoghurt for 6 Euros, a very good deal if you can't manage a 15 Euo 'all-you-can-eat' (a volante) buffet! A final plus point is the hotel's location right next to the Line1 Metro station, which takes you to the Louvre in 15 minutes. An enjoyable stay, would visit again.

I wasn't sure this would be a location I would want to stay in given the distance from the city centre, but the metro station was right next to it, and it allowed me to get anywhere in Paris I wanted. It was a very nice, clean place to stay that was affordable. I would definitely stay there again.

The hotel is clean and presentable. The reception area, restaurant and bar are very pleasent. The staff are attentive and all spoke very good English.

However, do not be deceived by the photos of the rooms indicated on this and Novotels own website, as we did not see anthing closely resembling those rooms.

Firstly upon arrival we were offered a smoking or non-smoking room, but were informed that there was only a smoking room free with a view of the city. We decided to take it despite being non-smokers. As soon as we walked into the room we were disappointed, as there was a distinct stale smoke smell, and the room looked like it had been stuck in 1975.

I asked for a different room and was informed that a non-smoking one had just become available with a view. I put the poor decor down to the fact that the room was for smokers and had high hopes for the non-smoking one.

The non-smoking room was exactly the same, just without the smell. The room was clean, and the bathroom was nice. The view was also very good, and we were able to see the Sacre Cour and the Eifel Tower. The room however was not up to standard. The decor and furnishings were awful, the bed was old and the matress needed replacing. The bedding was stained and very old, no duvets here, just old woolen blankets which i haven't seen since holidays at Butlins. The tv unit was also falling apart.

I would not recommend this hotel, and would not stay again. It is too expensive for what is on offer, and there is far better available in the area.

as we were only spending one night in paris we were just bothered that the room was clean and the beds comfy. and it was.

hotel is out of the way which caused a bit of annoyance during the short stay esp when travelling across the city to the eurostar (give yourself plenty of time) it was a long walk to everywhere from the hotel, but we were very pleased with the room.

what made it for us however was the view, we were very lucky to have a great view of the eiffel tower from our hotel room, esp on the night when we were treated to the lights.

the staff were friendly, and breakfast provided was very enjoyable and worth the money.

my trip was the first visit to europe , i dont know how much i paid as it was a package deal with flight from Egypt , la defense area is better than downtown and the hotel is close to the underground , they had two breakfasts one intercontinental and a real international one , it depends how much u are paying , the rooms was fine and compared for example to new york standards they are gr8

Did not stay here, but had a good tour from a staff member as I was considering it. I was staying at the Sofitel Grande Arche nearby, and now know that I will return there for future business trips. It is far superior, but of course it is a four star.

Novotel seemed much more of a tourist-class and tour group type hotel. Reception is plain, lobby is just to walk through, elevators fairly small. Half the rooms are now upgraded, but even new furnishings are sparse and just IKEA-grade. One would be very disappointed by the older style rooms. No gym to speak of (also a problem with the Sofitel.)

Hotel is OK, if a bit over priced for it's location in Paris. But staff is another matter. We had $200 and €500 stolen from our room by a maid or member of the staff. The rooms do not have safes. When I wrote a letter to the hotel manager I did not get a reply, so I wrote to the Novotel main office and their reply was basically it's not their fault. They did not even offer us a coupon or anything. Because of this we will never stay in a Novotel hotel again. If a hotel can't provide adequate security or compensate guest if something happens they don't deserve your business. There are plenty of other hotel chains that do.

We stayed at the Novotel on a business trip which we extended into a long weekend for exploring Paris. The Novotel was a disappointment from the moment we walked in the door. There is the distinctive odor of stale smoke throughout the cheaply appointed hotel lobby. There is no tourist information available at the front desk. Room service was slow and OVERPRICED-$26Euros for a continental breakfast of coffee and crossaints for one person! I wish I had read a review of this hotel before our trip - it was our only disappointment in Paris. Thank goodness we enjoyed the city so much, we didn't have to go to the hotel often!!