Novotel Ottawa

33 Nicholas Street, Ottawa, Ontario, K1N 9M7, Canada | 3 star hotel
Prices starting from $126.00

Travel Blogs from Ottawa

Entry 8

A travel blog entry by bubba365 on Sep 08, 2013

2 photos

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This 3 star hotel, located in the Byward Market - Parliament Hill area of Ottawa, is near ByWard Market, Holtz Spa, Rideau Centre, and Ottawa Congress Centre.
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    TravelPod Member ReviewsNovotel Ottawa

    Reviewed by bubba365


    Reviewed Sep 7, 2013
    by (7 reviews) , Canada Flag of Canada

    Great sty at this Novotel .

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Novotel Ottawa

    Average Hotel


    This was a very average hotel. The Novotel here certainly did not match the quality of its European counterparts. The rooms were small, especially for a family of four (2 double beds). No perks, just the basics. We paid the non-refundable option, which was a good price. But I would have definitely felt ripped off if I paid the regular price.

    Great location. Nice hotel.


    Very nice hotel close to all attractions. The rooms are spacious and clean, modern and quiet. Service was ok. The best is its location. Try to get a room with a view.

    Immaculate and quiet


    I like this French influenced hotel. The location was within walking distance of the canal and the center of town. The lobby was small but tasteful and modern. My room was modern, tasteful, immaculate, quiet, odorless and had free ethernet access. Classical music greeted me when I came in the room. I would stay here again.

    Not bad but not great...


    My husband and I travelled here with two other couples for a night in Ottawa. We had booked a king room for ourselves and a room with two doubles for our friends. We had requested to be on the same floor. On check-in we discovered that the larger king rooms were not available on the same floor as our friends so we down-sized to a two-doubles room as well. What a mistake! The rooms we had were very small! We felt cramped in the room we had so I can only imagine how cramped our four friends were!

    More mixed feelings . . .


    I have mixed feelings about this hotel. A good rate available if you go for the non-refundable option. The first night when we checked in for five nights we were told that there was no room at the hotel . . . not what you want to hear after all day driving. Offered to send us to another hotel. Ended up at the Lord Elgin for a night. There were a number of other "guests" that were being sent other hotels. They did pay for the night at the Elgin and refunded the first night to us. Though this seems to be a regular procedure for them, it was still a hassle both times checking into the hotel and then again at check out. (at first instead of the refund they booked us one more night)

    Mixed feelings


    Very nice hotel for business travelers but disappointing for tourists. Instead of an honor bar we would have preferred an empty fridge; instead of a laptop safe we would have preferred a microwave. The room also had a very spacious desk area with only 2 small drawers- no bureau for clothes. Location is excellent-close to all activities. I would stay again only if the accommodations met the needs of tourists as well as business travelers.

    Great Location, Reasonable accommodation


    Similar experience to all other reviewers, particularly the mother who got a dodgy crib, I think I got the same one. The Hotel is in a great location, one block from ByWard Market and the Rideau Centre, easy walking distance of restaurants and tourist spots. The hotel restaurant is good quality and value and parking is underground at a $12CDN per day charge. I would describe the accommodation as functional, nothing special but clean and tidy. the gym and pool are shared with the Suites hotel next door and are average. Staff are courteous but I did not like two things; internet access is charged in the lobby unless you have your own laptop; a basket of goodies sits temptingly on the dresser but lift anything and you will be charged. I just got the feeling leaving this hotel that you are a number, not a person, and that their aim is too get as much money out of you as possible. At the same time, while not homely, this is a reasonable functional hotel.

    When travelling with little baby....


    I have a little baby and was going away for a week-end from Toronto to Ottawa. Decided to stay at the Novotel for the location and because it claimed to provide cribs for babies.

    Only average


    Stayed here for 3 nights in May, 2005. The location was perfect for a conference at the Congress Centre. Thin walls, could hear the person coughing in the room next door, and the fitness room was a bit disappointing. Nothing wrong with the hotel, but nothing special either.



    Went to Ottawa to visit a friend and stayed here. Has indoor garaged parking and a location right across the street from the mall and the University. Staff was great and the room, while not huge, wasn't cramped either. Fixtures and furnishings looked like upscale Ikea and very tastefully done. Lobby is attractive and also done in the Ikea style though the bar is way to bright to be intimate but the bartender was friendly. Didn't eat at the restaurant. Only two complaints and they are that there is no wireless hotspot in the lobby and there was no place to lock my laptop to in the room. I ended-up having to lock it to the toilet with my Kensington cable!

    All in all a great value for a very pleasant, well-located hotel.

    TripAdvisor Reviews Novotel Ottawa

    4.00 of 5 stars Excellent

    Traveler Photos Novotel Ottawa

    Vg pp
    Ottawa, Canada