Would never stay at this hotel again

Stayed one night at the Novotel Brisbane. Light, bright and spacious lobby with many comfortable seating areas. However once you left the lift you were faced with a dark, dirty, dusty corridor with missing ceiling panels. The hotel room was also dusty and dirty and my son had stained sheets on his bed. The bathroom was small and dank with a uninviting shower and bath.

The restaurant staff at breakfast were all aged approx 18 -20 years and appeared more interested in chatting to each other than greeting customers - tables took ages to be cleared.

The only positive was a staff reception member called Bridie who was very helpful changing travellers cheques for me from her reception till.

I would never stay at this hotel again.

Novotel - comfy, clean and efficient

I stayed for 3 nights at the Novotel in Brisbane. The rooms are clean, bright and modern. Nice bathrooms with good toiletries, and a big bonus for me: feather pillows which don't feel like a rolled timber log! The bed was very comfy. The staff were friendly and efficient. A very good place for a business travel.

Very Good

Novotel has a very corporate feel and the majority of guests seemed to be on business trips. That said it had a nice feel to it,with clean large rooms, and friendly service and staff.

Overall it is a decent place to stay, however if you have any disablilities then you might find the location a bit difficult as it is situated at the top of a large hill. They have a nice bar located on the ground floor, and the restaraunt is excellent. I had on of the best meals there and it was not that expensive. For what you will pay to stay there it seems to be just about right.

Weekends are good for tourists

We often stay at the Novotel in brisbane on weekends when i have no business to attend to. I find that this is often the best time, there are allways majorly discounted rooms available on line, especially on the weekends. The hotel is much quieter then and we find that the staff have more time to help you. and are often more friendly to touists on the weekends. We stayed there on friday night and the staff were very friendly and provided me with "complimentary" things for my boy aged 4, and even for my wife. The hotel has had a refit since we last stayed there and looks great. At the right price it is worth a serious look at for non business travellers.

Good 4 star hotel

Nicely renovated rooms. Ceramic tile bathroom with bath/shower combined and shower curtain. Aquascience toiletries in bathroom.

Internet access is available for free in the lobby, or paid access in the rooms. They have data ports (bring your laptop), otherwise you can use the TV screen and pay $5.50 for 10 minutes.

Breakfast in the Cilantro restaurant was not up to a 4 star hotel standard, more around a 3 star. Pastries selection was pretty ordinary (very small pastries and they looked like they were frozen ones reheated), limited fresh cut fruit, no vegetarian options, no porridge, no muffins.

The hotel has a business feel to it, a nice large lobby, 24 hour room service etc. There was probably a 45 minute wait for the room service to come however.

Location is high up on Creek Street (not as good location as some of the other hotels, e.g. Conrad Treasury), but still within a 5 minute walk to the CBD and shops. For families, it is not the best location, because you have to walk down a 3 lane highway ramp to get to the shops and CBD, which would be dangerous for children.

I paid $140 for a room and probably wouldn't pay much more as the location is a bit out of the way. If this is your budget and you are seeking only 4 stars (as opposed to 5 star luxury), you will be happy with this hotel.

Nice with a Corporate Feel

Nice rooms with reasonable service. Has quite a corporate feel with a lot of business guests.

Super hotel !!

Stayed here in November 2003 during the Rugby World Cup in fact Welsh team were staying there and French team had been the week before - gives you an idea of the standard of the hotel. Basically, cant be faulted, great rooms, great location - well worth a stay !

Great

This is a great Novotel. Got a great deal - A$125 per night, and it was worth it. Room was extremely comfortable and clean. In-room internet service worked with no hassles (unlike some other hotels...) Will definitely return.

Modern rooms, Great facilities

I stayed here for 3 nights in June 2004 with my wife. Hotel is in a good location- 10 minutes from main shopping centre, 5 minutes from central railway station. The rooms are very modern and were clean and tidy, they have all the usual fittings. The hotel has a good pool and gym. The hotel bar is relaxing, and in the lobby there are a couple of computer terminals where you have free access to the web! Would definately stay here again.

Brisbane beauty

Great foyer, big rooms , clean. Fabulous buffet breakfast. Paid summer special of $140AUD/night. Wouldn't pay much more. Close to main railway station and attractions. Would come back.