Disappointed -- did the people stay different place ?

I was very looking forward my first night in Scotland and disappointed obviously. From long flight I and my father were rather exhausted and a very unpleasant face staff welcomed us. She looked she did not want to do anything for the visitors. When I asked her for a city map, she said nothing but just pointed out the amount of shabby photocopies. Lindsay, you are the worst receiptionist I have ever met! other staffs are similar as they looked lost I booked one twin room but they gave us a room with one double bed and one extra bed. The hook of showerhead was broken with big crack so we could not put it on the right place. I do not belive others' review at all --- very freindly staffs, great breakfast??? Where are they talking about? Location is not so bad. so this may be the only good thing for us, unfortunately. I never recommend this hotel to anyone, defenitely. This hotel make your trip simply sad.

Could'nt be more helpful

Good location, great breakfasts, everyone was right about that one and dinners were very nice also.Very helpful and friendly staff especially the lovely Italian waiter .The rooms are nothing special but very clean and comfortable.I had a problem with the noise coming from an ice-making machine outside my room and the extractor fan in the bathroom that would'nt go off and they changed my room twice to get me one that suited and did so with courtesy and efficiency.

Tip top!

Really good hotel in a good location.

Rooms were comfortable and food was good.

Easy check in and check out - courteous staff.

All round good place - would stay here again.

Does the job and is cheap

I've stayed here twice now. The first time I went with my (now) wife for a weekend break and we loved it. It's right at the end of the main shopping area. Not so central as to be bothered by noise, but central enough to be convenient. The rooms were a reasonable size and clean, the bathroom is great and the breakfast, as with all Novotels, is top notch.

We liked it so much, I booked back in there for my stag do and I'm certain we will use it whenever we visit Glasgow in the future (likely to be quite often as it's my favourite city in the UK - so far).

Great all rounder!

Having read the excellent reviews of this hotel, i have to admit initially i did think our allocated room was a slight disappointment. It was modern enough and clean but not too welcoming with sparce white painted walls, no view as such - i thought it seemed a bit basic. But our particular room aside for the moment, when i considered the fact this hotel is within walking distance of all the shops/nightlife but still quiet enough to get a good nights sleep, the staff are beyond friendly and helpful and the breakfast is absolutely great both selection and taste wise - this hotel has an above average standard for a reasonable price. I would definitely stay at this hotel again.

Very nice hotel

I stayed here for 2 nights in January 2005 and, for the price of just £59 per night including breakfast, it was exceptional. It is a new hotel and the room was nice and big. Would definitely stay here again.

Great location for shopping

stayed here just for 1 night - checked in before 10 am and the room was ready - the room was quite big and very clean - the location is perfect for shopping and just round the corner from sauciehall street and a lovely italian restaurant - paperino's - the hotel bar was quiet but well staffed with a nice atmosphere for a quiet drink after dinner - the buffet breakfast was excellent we had a snack from the bar before leaving which was also very good - all the staff were very friendly, helpful and knowledgable, and happy to help with any queries - for the price of the room i would definatley be back -

Friendly Novotel

Friendly staff, situated centrally, Food was excellent.

Try the fitness suite, on the small side but what views !!!!!

Would definitely go back.

Great hotel, would definately go back

This was a great hotel, very modern.

Our room had a double bed plus a fold out sofa bed.

The bathroom had a bath and shower, the toilet was separate which was good.

Very good location, just round the corner from the main shopping area (Suchiehall Street)

Can't wait to go back.

Loved the Novotel

Top notch....there was nothing i could fault...in the words of the Terminator " I'll be back "