Novotel London ExCeL

Address: 7 Western Gateway, London, England, E16 1AA, United Kingdom | 4 star hotel
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This 4 star hotel, located in the London East area of London, is near Excel Centre, Thames Barrier Visitor Centre, Kensington High Street, and Bankside.
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    Historical Traveler Reviews Novotel London ExCeL

    Top Notch Novotel


    Stayed here as was handy for a meeting I was attending- decided to stay here after reading glowing reports on tripadvisor and it didn't disappoint

    Yes it is out of London but as I said- good location for my work. Staff were excellent, friendly and helpful. Had some food in the bar which was superb and surprisingly good value.

    Room was spacious with nice facilities- only minor gripe was that it was a bit warm and if you turned air con up to compenstae it was a bit too noisy to sleep. But other than that thoroughly recommended

    Excellent Choice!


    This hotel is very stylish.The first floor,reception,bar,restaurant area is stunning.We had a family room,with king size bed and double sofabed.Inroom facilities very good,minibar,safe,iron and board,tea and coffee,hairdrier,internet access through tv.Bathroom had power shower and separate bathtub.Breakfast buffet excellent,very good choice of hot and cold items.My favourite part,the large open air terrace overlooking the Thames,with the dome,and canary wharf in the distance.Enjoying a drink here,it was so quiet,hard to believe you are in London.All staff I encountered very helpful and friendly,especially Rafael in the bar,who is a very good example of Novotels multinational staff.I only stayed one night,wish it were longer!.Having stayed in Ibis,Novotel and Sofitel properties,the Accor group is my preferred choice,not had a bad experience yet.

    Excellent choice in dockland area


    We stayed in this hotel from July 13th to 16th (3 nights for 300 €). After a long day out in the city centre we really enjoyed to calm down in this relaxing new hotel directly on Royal Victoria Dock.

    Friendly and cooperative staff - warm welcome and check-out, really great personnel at breakfast buffet; easy change of original room to one looking to dock, no fuss with reactivating room key card ...

    Large (approx. 20 sqm) modern-style room, subdivided into a "sofa-area" and a big double bed (160 cm wide) with good matress. With so much space they could have added an additional cupboard for clothes ... Walls thick enough for keeping noise out.

    Large white bath with shower and bath tub. Separate toilet - basically a good idea, perfect would be addition of a small basin.

    Room/bath/toilet spotless clean. We (both non-smokers) stayed in a room for smokers, but there were no smell or traces whatsoever.

    Breakfast buffet until 10.30 (officially until 10) a.m. offers food for every taste. You can enjoy it sitting on terrace close to the dock.

    Situation of the hotel is definitively not central, but you reach e.g. Westminster station in 20-25 min by one change. Tower bridge is direct reachable in 15 min by Docklands railway. On foot to station (Royal Victoria) approx. 5 min. The area around the hotel (currently 2 more hotels, conference center, appartment houses) will definitely develop more in the future, be sure to ask for a room looking to waterside! Absolutely quiet during the night, airplanes from London City Airport can disturb after 8 a.m. and before 9 p.m.

    Alltogether, this hotel in our opinion currently offers an unbeatable relation between price and gain. If you want to enjoy some time off the bustling city centre, this could definitively be your choice.

    Great hotel but slightly out of the way


    Me and my girlfriend stayed at the Novotel London Excel during the weekend of the live 8 event at Hyde Park. The hotel was great, nice size rooms with all the mod cons, the bar is very modern and well laid out and the breakfast fills you until lunch. The only down side is its location which proved to be a bit of a hike from Hyde park, especially when the DLR wasnt running. Apart from that I would definatly recommend this hotel, especially at the lowwer price I got it for of 130 for 2 nights including breakfast.

    Very enjoyable


    We stayed at this hotel between Christmas and New Year and so it was fairly quiet. Even so, the welcome we received was friendly and the room was above average (although there was no toilet roll in our room this was quicky seen to after a phone call down to reception). We had lunch in the bar which was served with a smile and then we used the sauna and steam room - again which was empty! Fine by us though!! there is also a relaxation room that we took advantage of. the station is within walking distance and although a bit of a trip into London this really wasnt a problem.

    Breakfast was above average and the staff were very attentive.

    All in all a good stay and we shall be recommending this to our friends.

    Awesome hotel


    I'm not long back from a trip to London and during my stay I stayed in 3 different hotels and this was the best by far. Modern decor, great staff, nice big rooms. The hotel was very clean and tidy too and it was a delight to wind down and relax in a lovely bar. Thumbs up!

    Above Average Hotel.


    I stayed at the hotel last weeked with my Husband and 12 year old. We were very impressed with the modern decor when entering the hotel. Everything was very clean and the whole hotel had a quiet relaxed air. The rooms were above average with a fold out sofa bed for children and a nice comfy double bed for us. The bathroom was nice and clean although when we arrived the plug didn't work for the sink and the taps didn't work for the bath! As we were only staying for one night we didn't feel it necessary to complain and just used the very nice shower instead. The buffet breakfast was fantastic (very tasty and lots of variety) and kept us going for the whole day. This hotels major disadvantage is it's location. We normally stay in the dockalnds when we visit london as it is much quieter than the city but this was a bit far out even by our standards and the ticket machines at the royal victoria station didn't allow us to buy child or family tickets which was a bit of a pain. On the whole this is a wonderful hotel which is let down by it's location. We prefered our time at The Britannia International hotel which has the advantages of having all the attractions of Canary wharf and is a little bit closer to the centre.

    Great hotel


    We arrived at the Novotel on a very hot and humid day and were grateful to walk into a cool, airy and modern reception area. Our room was very clean, quite large with enough space for a sofa, chair and stool and the air conditioning was a Godsend throughout our stay. Out the window, the views were good, overlooking the Royal Victoria Dock and Excel Exhibition Centre and was extremely quiet, with the exception of the aircraft using London City Airport. The noise from the aircraft was not a problem and did provide some further interest. Food at the hotel was wonderful, with the bar menu offering extremely good value for money; try the Sea Bass on tomato risotto, Nasi Goreng or Club Sandwich, and if you can, Summer Pudding or Tiramisu from the restaurant menu - Mmmm. The restaurant, terrace and bar are pleasant and relaxing where we spent some time unwinding after a busy day visiting the sites of London. The one thing that stands out from everything else is the way we were always greeted by any member of staff, who were always extremely helpful. The one thing that is not in the hotel's favour is its location. Being so far out, it does take some time to reach the centre by the tube, but not a problem if you spend all day out and return to the hotel to relax in the evening.

    So would I stay at the Novotel Excel again? Absoloutely. It is a great hotel with excellent staff.

    Best hotel in London EVER!


    It is modern, with lovely rooms and the view is excellent. The room is spacious, the bed very comfortable and the bathroom simply heavenly, complete with shower room AND bath. The breakfast was excellent too. Never before have I experienced a hotel as lovely and comfortable as this in London. To top it off, the staff are friendly and helpful. Love it and will stay no where else in London now.



    As I arrive at the new Novotel Excel my thoughts were 'just another ok hotel- another Novotel', but I was soon proven wrong. As you reach the reception you immediately get the feeling that this is not the common Novotel this is something special. The lobby is modern and colourful - full of life. The bar looks like some trendy west end bar and the terrace overlooking the dock makes you feel relaxed, specially while you try the Strawberry rush cocktail.... the best.My room was a standard double with all the facilities you need in a room, even the tv is positioned in a way so you can see it while relaxing in the bath. It also has an excellent walk-in shower. I also had the chance to see the suite which I found to be excellent value for what you got.A bonus is also that no matter what type of room you are staying in you can use the gym and sauna and the best of all steam room.An all rounder good hotel, best to get in there while it's new as they have great rates available.

    TripAdvisor Reviews Novotel London ExCeL

    4.00 of 5 stars Excellent

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    Traveler Photos Novotel London ExCeL

    The Novotel London ExCeL
    London, United Kingdom
    Above the Royal Victoria Dock
    London, United Kingdom
    Our Hotel in the Docklands
    London, United Kingdom