How has this hotel rated in the past?
- Continental Breakfast
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
TravelPod Member ReviewsNovotel Cusco
We booked a colonial room. We were allocated room 336 which is tiny so after a quick conversation we were given room 323 which is a much larger duplex room. Very clean and the staff are very friendly.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Novotel Cusco
Novotel is a great hotel
The Novotel, Cusco is a great hotel. It is a bit smaller than the Libertador but equally as nice. It has a beautiful interior courtyard which is covered with a glass pyramid. The old part of the hotel was originally built by one of Pizzaro's assistants. In 1999 or 2000 it was restored and a new section was added on to the hotel. We stayed in the new section overlooking an interior courtyard/garden. The room was rather small but beautifully furnished and very clean. The staff spoke excellent English and was very accomodating, calling taxis etc. It is close to shopping and is in a safe section of town. The street in front of the hotel is very narrow and no parking is allowed. When we left the hotel we walked to the end of the street and the concerige hailed a taxi for us. The breakfast was excellent, with a large variety of meats, eggs, fresh fruits, juices and a variety of breads. They have a restaurant that is open all the time and a wonderful evening buffet. I would definitely stay there again. The Novotel has a representative inside the airport terminal. It offers good value for the money.
Great hotel for exploring Cusco. Rooms were a good size. Lovely restaurant in the quadrangle which gave a great atmosphere. The thing that struck me most about this hotel was the friendliness of the staff. In our three night stay we did not come across one member of staff on reception or a service enginer who did not greet us on passing, this really made for a very pleasant stay. Oxygen and the offer of medical attention were readily available if required as staff anticipated every need. Would certainly recommend this hotel. Laundry service was also very swift with my husband commenting that I never get his clothes as soft at home!
Very nice place to crash in Cusco
After arriving in Cusco, we were picked up at the airport and whisked to this lovely hotel right in the heart of everything. We were a little loopy because of the altitude and the driver (who turned out to be a tour operator) sat us down, got us coca te immediately and got us checked in. I do recommend the coca te as well as an aspirin every so often to help deal with the altitude. But above all else, just take it easy your first day. Take a nap, a half day tour and let somebody else do the driving and talking.
We paid a bit more for the Colonial Room which was huge with a sitting area, nice bathroom and very comfortable bed (with good pillows). The rooms were immaculately clean.
Breakfast is included and is terrific - a very large buffet with something for everyone (eggs, cereal, yogurt, pancakes, etc.).
The location couldn't be better; on a pretty quiet street but two blocks from the bustling Plaza de Armas.
We spent two nights in Cusco, then two in Machu Picchu, then spent one more night at this hotel on our way back to Lima. We wished we would have spent one more night in Cusco at this hotel (and one less night in Lima).
Highly recommend this hotel! And if you can't book online because they are full, try e-mailing the hotel directly. The Novotel 800 number recommended me doing this and we were able to book our 3 nights in an otherwise sold out hotel.
Best hotel of our 18 day trip
The Novotel in Cusco has it all! It's in a good location near the Plaza de Armas (city center), but not so close as to be noisy. Great view of the hillside from our room. Spotlessly clean room. All of the staff were great and most spoke passable English. Wonderful buffet breakfast. Rather limited, but VERY good dinner and lunch menus, with nice unobtrusive Peruvian music at dinner time. Fair prices all through. Free internet access for guests. In 18 days, we stayed at maybe 7 or 8 hotels including the (higher rated - 5 star) Cusco Libertador, and the Novotel was by far the best we saw. We really cannot think of a single criticism. Highly, highly recommended!!
This hotel provides a great value. We stayed here for several nights after staying at the Monasterio on our first night (and the Sanctuary Lodge in between). While the Monasterio was superb, the Novotel was quite nice and an excellent value for the money ($225 less per night). We stayed in the colonial section (as opposed to the modern section, so we had an up-charge of about $20 per night), which I would highly recommend. We had a room with a sitting area, king-size bed, table and chairs, desk, large bath, cathedral beamed ceiling, hardwood floors, and a balcony (one of only two in the whole hotel, I think). Rooms have a mini-bar, TV (tons of channels), individual climate control. Breakfast is included, and is more extensive than the typical continental breakfast (several hot foods available). The glass-enclosed lobby area is really pretty, with sofas and chairs for relaxing and small tables for dining (I didn't see any photos of this courtyard online or on the hotel website, which is so surprising because it is the hotel's best feature). Live entertainment is provided each evening, and there is a bar and two shops (one alpaca, one jewelry). There is an outdoor garden area, which is pretty, but didn't have any tables or chair to sit and enjoy the weather. There is also a bar with two computers for internet access. The location was good, only about 2.5 blocks from the Plaza de Armes (a very quick walk), and it felt safe. The only potential pitfall is that the street that the hotel is on is very narrow and also one-way, so there wasn't anywhere for our driver/tour guide to wait for us directly in front of the hotel. They had to park about 1/2 block away (not a problem), and each day when we met them, they had received a parking ticket (which cost them about $50 per time). But don't let that one negative item sway you--this hotel was very nice for the price and I would definitely stay there again.
Great atmosphere and beautiful courtyard. The staff greeted us with Cocoa tea for the altitude. Ask to stay in the "old wing" as the rooms there are charming, rustic and very roomy, with high ceilings and chocolate before bedtime. However, the "old wing" is noisy as you can hear music from the courtyard and pedestrians walking outside. The "new wing" are more cramped, dark and "Ramada" like. But very quite.
Housekeeping staff can be better though. Asked for another roll of TP, was promised but ultimately never arrived (this was in the "new wing").
Great centrally located hotel!
This hotel impressed us from the moment we walked into the georgeous courtyard. The staff was incredibly helpful and attentive, and Cocoa tea is waiting for you 24x7 to help with adjusting to the altitude. The food in the hotel is also quite good and AMAZINGLY affordable. Our room was clean, quiet and quite comfortable. The included buffet breakfast was also quite good, but it doesnt really change at all, so by the end of your stay you may be looking elsewhere for some variety. A great treat is Jacks Cafe, at the end of the San Blas shopping area. Would HIGHLY reccomend this hotel and would definitely stay there again.
The Novatel is located within central Cusco, close to the Plaza and many of the popular tourist stops. It was spotlessly clean, with a very attentive staff. The lobby courtyard is a peaceful retreat from the bustle of the street. Our rooms were in the new section near the back of the hotel. Nice views, a great selection of English TV channels, so-so shower (water presure was eratic), but nice rooms with two double beds. (Too firm!) The restaurant was very good for breakfast, lunch and dinner. The teens walked to a nearby disco and felt safe coming back at midnight. All and all a comfortable choice for seeing Cusco. Visted in March 2005.
great service. great food. great location. as this hotel is for people with a little bit more money, older travelers tend to stay there as opposed to younger ones. very accomodating. great concierge. please email me with any questions. we spent 4 nights at novotel and cuzco.
Stayed at this hotel in February/04. The location of the hotel is prime -within easy walking distance of downtown, cathedral, square, museums, restaurants. The hotel itself, with the stone facade, interior courtyard, columns, wide staircase, on a narrow Inca street, is worth every penny. Our room was in the original older part of the hotel, high gabled ceilings, window onto the street scene below, iron grill & wooden doors, modern decor and artwork inside - & clean, modern, spacious bathrooms. Don't know about the rooms in the back of the hotel, but I suspect that the rooms in the older (front) part of the hotel have much more character. Cozy lounge with internet access. Restaurant in courtyard and in adjoining rooms - not gourmet but pretty good - there are some great restaurants nearby anyways. Good breakfast buffet. Staff was friendly, courteous and efficient - were ready to pick us up at the airport upon arrival - & can line up an agenda for Machu Pichu or elsewhere if need be with no great problem - & can store most of luggage here and pick it up on your way back.
It would be a great choice for any traveller - you will not be disappointed.
TripAdvisor Reviews Novotel Cusco
Travel Blogs from Cusco
At an altitude of 4200 metres, nestled deep in the Andes, Cusco is the ancient capital of Incan civilisation and was placed on the World Cultural Heritage List by UNESCO in 1983.
Evidence of the Incan empire is everywhere in this beautiful city. The streets throughout Cusco are narrow and cobbled stoned and modern buildings including …
After 24h of straight (albeit smooth) travel, we landed in sunny Cusco early in the morning. Thankfully REI sent someone to collect us cause we were wrecked from not sleeping. We were quickly given some coca tea (local remedy for the more than 11,000' elevation) and managed to get a couple hours of sleep before joining our small group to explore …
We left Lima at 9-30am and had a 2 hour flight to Cusco. This is high in the Andes mountains and is the gateway to the history of the Incas and their invasion by the Spanish. We checked in at our hotel which is in an old Spanish building with a great courtyard in the centre. Our room is comfortable but lacks light.
Once we were checked in …
Dave - Up early again, neither of us ate much for breakfast and as we or rather, Fiona, had done most of the packing last night we were easily ready on time. Picked up at 07.20 for the 10 minute journey to the train station. We checked our luggage in and then queued up for the train, The Andean Explorer, for our 10 hour journey. What a surprise …
Fiona - Well if you have to travel for 10 hours ever, the Andean Explorer is the way to do it, although still weary when we arrived at the Novo Hotel, I felt a damn site better than getting off that god awful bus. Very good first impression, through a huge wooden gate into a beautiful stone courtyard with colonnades all around and the rooms …