Novotel Cusco

Address: San Augustin 239, Cusco, Peru | 3 star hotel
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    TravelPod Member ReviewsNovotel Cusco

    Reviewed by joperjorge1

    Excelente hotel pero WiFI solo en lobby

    Reviewed Nov 12, 2014
    by (2 reviews) Torreon , Mexico Flag of Mexico

    Lastima que el hotel solo tiene WiFi en el lobby, pero las habitaciones estan muy bien, y el servicio es excelente. Muy recomendado.

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by dh152786

    Great hotel

    Reviewed Nov 11, 2013
    by (10 reviews) Wirral , United Kingdom Flag of United Kingdom

    We booked a colonial room. We were allocated room 336 which is tiny so after a quick conversation we were given room 323 which is a much larger duplex room. Very clean and the staff are very friendly.
    Great courtyard

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Novotel Cusco

    Novotel is a great hotel


    The Novotel, Cusco is a great hotel. It is a bit smaller than the Libertador but equally as nice. It has a beautiful interior courtyard which is covered with a glass pyramid. The old part of the hotel was originally built by one of Pizzaro's assistants. In 1999 or 2000 it was restored and a new section was added on to the hotel. We stayed in the new section overlooking an interior courtyard/garden. The room was rather small but beautifully furnished and very clean. The staff spoke excellent English and was very accomodating, calling taxis etc. It is close to shopping and is in a safe section of town. The street in front of the hotel is very narrow and no parking is allowed. When we left the hotel we walked to the end of the street and the concerige hailed a taxi for us. The breakfast was excellent, with a large variety of meats, eggs, fresh fruits, juices and a variety of breads. They have a restaurant that is open all the time and a wonderful evening buffet. I would definitely stay there again. The Novotel has a representative inside the airport terminal. It offers good value for the money.

    Great location


    Great hotel for exploring Cusco. Rooms were a good size. Lovely restaurant in the quadrangle which gave a great atmosphere. The thing that struck me most about this hotel was the friendliness of the staff. In our three night stay we did not come across one member of staff on reception or a service enginer who did not greet us on passing, this really made for a very pleasant stay. Oxygen and the offer of medical attention were readily available if required as staff anticipated every need. Would certainly recommend this hotel. Laundry service was also very swift with my husband commenting that I never get his clothes as soft at home!

    Very nice place to crash in Cusco


    After arriving in Cusco, we were picked up at the airport and whisked to this lovely hotel right in the heart of everything. We were a little loopy because of the altitude and the driver (who turned out to be a tour operator) sat us down, got us coca te immediately and got us checked in. I do recommend the coca te as well as an aspirin every so often to help deal with the altitude. But above all else, just take it easy your first day. Take a nap, a half day tour and let somebody else do the driving and talking.

    We paid a bit more for the Colonial Room which was huge with a sitting area, nice bathroom and very comfortable bed (with good pillows). The rooms were immaculately clean.

    Breakfast is included and is terrific - a very large buffet with something for everyone (eggs, cereal, yogurt, pancakes, etc.).

    The location couldn't be better; on a pretty quiet street but two blocks from the bustling Plaza de Armas.

    We spent two nights in Cusco, then two in Machu Picchu, then spent one more night at this hotel on our way back to Lima. We wished we would have spent one more night in Cusco at this hotel (and one less night in Lima).

    Highly recommend this hotel! And if you can't book online because they are full, try e-mailing the hotel directly. The Novotel 800 number recommended me doing this and we were able to book our 3 nights in an otherwise sold out hotel.

    Best hotel of our 18 day trip


    The Novotel in Cusco has it all! It's in a good location near the Plaza de Armas (city center), but not so close as to be noisy. Great view of the hillside from our room. Spotlessly clean room. All of the staff were great and most spoke passable English. Wonderful buffet breakfast. Rather limited, but VERY good dinner and lunch menus, with nice unobtrusive Peruvian music at dinner time. Fair prices all through. Free internet access for guests. In 18 days, we stayed at maybe 7 or 8 hotels including the (higher rated - 5 star) Cusco Libertador, and the Novotel was by far the best we saw. We really cannot think of a single criticism. Highly, highly recommended!!

    Great Value!


    This hotel provides a great value. We stayed here for several nights after staying at the Monasterio on our first night (and the Sanctuary Lodge in between). While the Monasterio was superb, the Novotel was quite nice and an excellent value for the money ($225 less per night). We stayed in the colonial section (as opposed to the modern section, so we had an up-charge of about $20 per night), which I would highly recommend. We had a room with a sitting area, king-size bed, table and chairs, desk, large bath, cathedral beamed ceiling, hardwood floors, and a balcony (one of only two in the whole hotel, I think). Rooms have a mini-bar, TV (tons of channels), individual climate control. Breakfast is included, and is more extensive than the typical continental breakfast (several hot foods available). The glass-enclosed lobby area is really pretty, with sofas and chairs for relaxing and small tables for dining (I didn't see any photos of this courtyard online or on the hotel website, which is so surprising because it is the hotel's best feature). Live entertainment is provided each evening, and there is a bar and two shops (one alpaca, one jewelry). There is an outdoor garden area, which is pretty, but didn't have any tables or chair to sit and enjoy the weather. There is also a bar with two computers for internet access. The location was good, only about 2.5 blocks from the Plaza de Armes (a very quick walk), and it felt safe. The only potential pitfall is that the street that the hotel is on is very narrow and also one-way, so there wasn't anywhere for our driver/tour guide to wait for us directly in front of the hotel. They had to park about 1/2 block away (not a problem), and each day when we met them, they had received a parking ticket (which cost them about $50 per time). But don't let that one negative item sway you--this hotel was very nice for the price and I would definitely stay there again.

    Great hotel


    Great atmosphere and beautiful courtyard. The staff greeted us with Cocoa tea for the altitude. Ask to stay in the "old wing" as the rooms there are charming, rustic and very roomy, with high ceilings and chocolate before bedtime. However, the "old wing" is noisy as you can hear music from the courtyard and pedestrians walking outside. The "new wing" are more cramped, dark and "Ramada" like. But very quite.

    Housekeeping staff can be better though. Asked for another roll of TP, was promised but ultimately never arrived (this was in the "new wing").

    Great centrally located hotel!


    This hotel impressed us from the moment we walked into the georgeous courtyard. The staff was incredibly helpful and attentive, and Cocoa tea is waiting for you 24x7 to help with adjusting to the altitude. The food in the hotel is also quite good and AMAZINGLY affordable. Our room was clean, quiet and quite comfortable. The included buffet breakfast was also quite good, but it doesnt really change at all, so by the end of your stay you may be looking elsewhere for some variety. A great treat is Jacks Cafe, at the end of the San Blas shopping area. Would HIGHLY reccomend this hotel and would definitely stay there again.

    Convenient Comfort


    The Novatel is located within central Cusco, close to the Plaza and many of the popular tourist stops. It was spotlessly clean, with a very attentive staff. The lobby courtyard is a peaceful retreat from the bustle of the street. Our rooms were in the new section near the back of the hotel. Nice views, a great selection of English TV channels, so-so shower (water presure was eratic), but nice rooms with two double beds. (Too firm!) The restaurant was very good for breakfast, lunch and dinner. The teens walked to a nearby disco and felt safe coming back at midnight. All and all a comfortable choice for seeing Cusco. Visted in March 2005.

    Love cuzco


    great service. great food. great location. as this hotel is for people with a little bit more money, older travelers tend to stay there as opposed to younger ones. very accomodating. great concierge. please email me with any questions. we spent 4 nights at novotel and cuzco.

    Great Hotel


    Stayed at this hotel in February/04. The location of the hotel is prime -within easy walking distance of downtown, cathedral, square, museums, restaurants. The hotel itself, with the stone facade, interior courtyard, columns, wide staircase, on a narrow Inca street, is worth every penny. Our room was in the original older part of the hotel, high gabled ceilings, window onto the street scene below, iron grill & wooden doors, modern decor and artwork inside - & clean, modern, spacious bathrooms. Don't know about the rooms in the back of the hotel, but I suspect that the rooms in the older (front) part of the hotel have much more character. Cozy lounge with internet access. Restaurant in courtyard and in adjoining rooms - not gourmet but pretty good - there are some great restaurants nearby anyways. Good breakfast buffet. Staff was friendly, courteous and efficient - were ready to pick us up at the airport upon arrival - & can line up an agenda for Machu Pichu or elsewhere if need be with no great problem - & can store most of luggage here and pick it up on your way back.

    It would be a great choice for any traveller - you will not be disappointed.

    TripAdvisor Reviews Novotel Cusco

    4.00 of 5 stars Excellent

    Travel Blogs from Cusco

    The Ancient Capital of the Inca Empire-Cusco

    A travel blog entry by cjbishop on Apr 16, 2015

    19 photos

    Cusco was the capital of the Inca empire before the arrival of the Spaniards. Today we had a walking tour of this city which dates back to the 1500s. Narrow cobble stone streets, old- old buildings, ancient Inca walls, a major square (Plaza de Armas) in the center of town with churches on two sides, including the basilica of Cusco, all dating back …

    A leisurely uneventful day.

    A travel blog entry by redwatt on Mar 10, 2015

    2 comments, 5 photos

    Today our morning was free! Sleep in, leisurely start, late brekkie! Wonderful! We then walked down to the markets where we may have bought some more souvenirs! It was just lovely exploring the village at our own pace. We returned to the hotel to meet up with everyone around lunchtime and caught the train back to Ollantaytambo where some of the …

    Llegando a Perú

    A travel blog entry by joperjorge1 on Nov 12, 2014

    5 photos

    Aterrizamos en Lima a la 1 am hora local. Es una hora mas que México. Inmigración fue rápida, compramos un chip de internet para el iPad y nos registramos en LAN Perú para el vuelo a Cusco.
    Estuvimos esperando en el aeropuerto de Lima 5 horas. De plano nos dormimos en las bancas como podrán ver.
    Una hora mas tarde por fin llegamos a Cusco …

    Out and about in Cusco

    A travel blog entry by redwatt on Mar 07, 2015

    4 comments, 10 photos

    There are people on the streets trying to sell you things, or have you take a photo and pay for it. They walk around with llamas or little goats for you to pose with, but you have to pay. When it started raining they put their things away and brought out raincoats and umbrellas! There are so many wonderful things for sale in the shops but Pepe says …

    Off to Cuzco

    A travel blog entry by redwatt on Mar 06, 2015

    7 photos

    This morning we had a really early start - ready for a 6am brekkie, with bags outside our room, ready for departure at 7am. It took forever to get to the airport, the traffic is nightmarish - as many cars across the width of the road that will fit, never mind the lane markings. At one stage the man in the car next to us was reading his newspaper as …

    Traveler Photos Novotel Cusco

    Our view
    Cusco, Peru
    Tom outside our hotel
    Cusco, Peru
    Also our view - over the lobby skylight
    Cusco, Peru