Historical Traveler Reviews of Novotel Centrum Warsaw
Excellent Mid-price Hotel
from davburrows
It was about 2 years ago that I booked a room for 7 days via hotels[-].
Armed with only an email confirmation, I arrived at the hotel and was greeted by professional english speaking personnel.
By booking in advance, I paid an average of $50 USD per night - week-ends are slightly higher and week days lower. If I had walked in off the street, the room would have cost approx $90USD per night.
It is only a slighly smaller charge for a full size bed, but well worth it. Everything is smaller in central Europe, including the beds.
The rooms had ISDN service that was free. In fact all internet service in Poland is free. Just ask the desk for the "internet kit" and they will give you a set of adapters that will allow you to use both the phone and laptop/internet at the same time right in your room. There is also a business center that has computers and business services.
The hotel has everything right on site: gift shop, hair salon, bar, resturant.
I did have to go to the Mariott to find the Avis dealer though. Car rental was a very simple task and the rates comparable to those in America.
The free buffet breakfast was excellent! The menu was a mix of American, English, European and they even had a small offering in APAC fares.
Room service delivered excellent sandwiches, wine etc for those times when the kitchen was close and at a very reasonable price. Evenings there was a formal dining room and also a buffet that were of excellent taste and very reasonable. The hotel bar was geat too, but it is much better to get out among the locals.
Old Towne and the Royal Castle are must see locations.
The nightlife was great! The Concerige directed me to a Pub behind the hotel on my 2nd night and I met a beautiful Polish girl who took me out on the town and then continued on as my "personal guide" for the rest of my trip.
I did not want to return to the States, but I eventually did.
Recommendations - book your room in advance via Hotels[-] you will save 50%. If you do not want 4/5 star luxury, the Novotel is a perfect choice.
The exchange rate was excellent when I was there 4 zoltys for 1 dollar. I would typically exchange $100 at the hotel and the 400zl I received would last 2 or 3 days.
ENJOY YOUR TRIP!!
Good location, nice rennovation
from Rmarten
We too stayed at the Novotel during their major renovation time. The refurbished rooms are very stylish and comfortable. The buffet breakfast has something for most tastes presented in a very attractive manner. The hotel has a bus stop right outside which is handy for getting to the old city center very efficiently. The only negative thing I encountered at the hotel was a very unhelpful and rude reception staff on more than one occasion.
Handily located Novotel centrum
from A TripAdvisor Member
Two night break spent in this hotel, excellent value for rooms.
Rooms modern and well equipped, bathroom spacious and well appointed.
Only problem at present hotel still having renovation work done with scaffolding, workman and associated dust present.
Buffet breakfast excellent standard with good choice and plenty of variety.
Bar overpriced when you can walk outside and find a cheap Irish bar across the road as well as several pavement bars adjacent to the hotel.
Main asset is the fact it is so centrally located with railway station across the square plus the main shopping area nearby.
If making your own way from airport terminal use bus number 175 which passes hotel.
Excellent location........
from sligosouth
Excellent location. room was lovely, power shower in ensuite, everything very clean. Only problem was being woken up at 6.30 by workmen every morning as the hotel is under construction, scaffolding all around building. Would definitely stay there again though.
Formally the Forum Hotel
from 20schick
The hotel is still under major renovations. All the windows are covered with scarfolding and you might see a construction worker walk by your 9th floor room. I was awakened to loud drilling directly outside my window at 8am!! When it rained, it leaked through the window and the entire carpet got soaked. The ceiling in the lobby leaked terribly during the rain too creating large puddles.
You have to call the reception to unlock your fridge. The bathroom looked newly renovated and quite nice. The room was a good nice but the pillows were so thin I couldn't get a good night's sleep for 3 nights!! Now normally I'm not picky about pillows at all, but what they had was horrible.
Breakfast was excellent!!!! Typical polish food and large variety to choose from, including fresh black current juice. The dinner menu was grossly overpriced for small dishes, eat elsewhere. Security seemed to be tight with video camera everywhere including inside the elevators.
The only reason to stay in the hotel is the location. Right in the center of town. Granted there are a few other hotels nearby, but this skyscraper of a hotel is what everyone sees and knows.
Typical Chain Hotel
from Aztec_Blue
Warsaw was an unusual choice for a city break and for this reason I played "safe" and made a reservation at a "chain" hotel.
The Novotel is currently undergoing major exterior renovation and looks terrible from the outside, but don't let that put you off as this place has a lot going for it. The other disadvantage to this renovation is of course the associated noise. The workmen usually started promptly at 7.30 most mornings and there was a fair degree of banging and drilling, but that said I was usually up at that time to get ready to go out sightseeing. If you like a lie in, this is not the place to be until work is complete.
Check in was efficient as were all my dealings with the staff (which included several room service meals, which in themselves were very good). The room itself was immaculate and the bathroom spotless. It was your typical modern chain hotel room with TV, phone, minibar (very expensive though), writing desk, armchair etc etc. Great views though from the room I had, particularly at night.
My only criticism is that unusually, there was no iron and ironing board available. The only options were to leave it for Housekeeping (and naturally you would be charged for this), or the alternative (which I opted for), was to go to the laundry room and do it myself which was an interesting experience, being taken to the depths of the hotels laundry area!
Yes, I'd stay here again, but one thing to be aware of, given that the Novotel IS a chain hotel, you are paying relatively high prices for meals / minibar in what is actually a very inexpensive city.
Repeater Guests
from A TripAdvisor Member
We are "repeater guests"!
We have been staying at the Novotel several times - going back to
the days when it was "The Forum". The Forum Days were EXCELLENT!!
We (size of party: 2 - 4) are usually in Warsaw in September. Now it
seems the Reception Desk is understaffed - long lines, long waits.
The personnel seemed "edgy/impatient" - probably overworked.
I had questions about my bill regarding a "promised discount" -
but ended up paying what they insisted was correct - only because
there was a long line and I did not want to cause more problems.
(Did not get the discount!). Wonderful breakfasts; very good service -
servers, head waiters, etc. We enjoy the convenient location.
In the heart of Warsaw
from A TripAdvisor Member
We booked this hotel because of its located at the center of the city and good price for a *** hotel in the same area. The culture palace and Warsaw main shopping mall is just on the other side of the street (which is main street of Warsaw). The hotel was newly renovated. The booking system didnt work when we wanted to check in, but later when it worked we got the room with best sight so we can see the whole culture palace from our room window. The room is quite big and breakfast is good to.