Novotel Brussels Grand Place

Address: 120 rue du Marche Aux Herbes, Brussels, 1000, Belgium | 4 star hotel
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This 4 star hotel, located in the Bruxelles area of Brussels, is near Les Galeries Saint Hubert, Cinquantenaire Park (Parc du Cinquantenaire), St. Catherine's Church, and Arenberg Galeries.
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    TravelPod Member ReviewsNovotel Brussels Grand Place

    Reviewed by ktmack

    Great location

    Reviewed Jan 6, 2014
    by (11 reviews) Darwin , Australia Flag of Australia

    Well located to visit the old city.

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Novotel Brussels Grand Place

    Avoid breakfast!


    Stayed 2 nights on a business trip and paid eur 95 per night (website promotion) + eur 15 breakfast. Hotel recently redecorated, modern and stylish atmosphere, room was very pleasant, good size, modern style (looked very new) excellent bed (firm mattress, quilt duvet) and gave a very nice impression. Air conditioning worked very well which is rare in hotels, and was a real plus with the heat wave. Although right in the city centre the hotel was very quiet, but my room was on the back, I suppose front rooms can be noisy? My only concern was the breakfast. Not good value at eur 15 for a standard buffet, also one cannot get hot drinks at the buffet, the staff are supposed to bring tea or coffee at your table but they are unable to serve all customers. On the first day I got my tea as I was about to leave, and on the second day got no drinks at all as the staff were too busy. Frustrating and stupid. I recommend to go and get breakfast in one of the numerous cafés across the street. Otherwise a very pleasant hotel and wonderful location in the centre of all attractions, good value if you get one of their special rates around eur 100, but full price is around eur 200 which is clearly too expensive.

    Helpful Staff & Reasonable Clean Room


    We stayed at this hotel for 2 nights on the weekend. It was very reasonable for families because they set up 2 extra single beds, so we only had to pay 95 euro per night for one room instead of 2 twin rooms. The room was very clean. The staff were friendly and very helpful. Stupidly, I left my purse in the room and phoned the hotel from Eurostar. They found my purse and kindly sent it to my address in U.K.! I'd really appreciate that.

    -- Warning -- Never take taxis waiting for dupes in front of the hotel . They are illegal and don't have proper meters.

    Novotel off grand place is a great hotel


    We stayed for one night in this hotel last weekend and it was more than satisfactory. Very clean, spacious and the breakfast was good. It's ideal for families with children (we are a family of 4). The location is really good, on a busy section but a quite safe area. It's just walking distance to the Grand Place and the St. Michel Cathedral. There are several shops, restaurants, and fast foods practically just outside the hotel. A lot of waffle stands, homemade chocolate shops, handmade lace shops and souvenir shops nearby too. But if you come in by car, it would be quite difficult as the street signs in Brussels aren't that good and when you miss a turn, it's a disaster because you'd be going round and round (like we did) trying to find a way back because of so many one way streets. Although, if you get through the "maze" (as my daughter calls it), there is a parking garage just across the hotel which is convenient.

    Good value for money at great location


    During a business trip I stayed two nights in a superior room on the 5th floor. The room was quite pleasantly decorated (looked fairly new) and the location near the Grand Place is excellent if you want to see a bit of the city centre (I heard from a colleague that stayed at the hotel before, that you should always try to stay in the new rooms on the 4th or 5th floor)

    The breakfast was okay (15 Euro) but I would still recommend to do it outside the hotel in a stall cafe/bakery.

    Through the internet the hotel offers really nice rates - I booked the superior room for just Euro 95 (prepayment).

    Positive side effect of a Ryanair Cancellation


    Snow cancelled our Ryanair flight home on 30 Dec 2005 so we needed a hotel for one night. We checked into Novotel off Grand Place and were very happy. It was clean, had good facilities and was so close to Grand Place, Sablon, Musee des Beaux Arts etc. OK it doesn't have character. We went out for character - to le Becasse, Cirio, Roy d'Epagne and all close by. The Gare Centralle is 2-5 mins walks away (depending on how fast you walk or march). Breakfast was fine - continental style better than cooked breakfast. Tea and coffee making facilities in the room. We paid € 105 for three including breakfast.

    I would go back.

    Good for the price


    Without a doubt this Novotel's location is one of the best in Brussels. It is located in its very heart; thus, close to everything worth seeing. The hotel itself is nice and clean but nothing spectacular. It is perfect for budget travelers, but you can't expect anything out of ordinary. Rooms are of a good size, furnished comfortably but not tastefully. Bathrooms are quite small. Good choice if you don't want to spend a lot of money. For a little more, however, I would recommend NH Atlanta, which also has a great location, but offers higher standards.

    Great location


    My husband and I spent five nights at the Novotel in May of this year. The location is the best! It's just two blocks from the Grand Place, a block and a half from the Central Station and a short walk from the Rue de Bouchers and all the restaurants there. Our room was clean and modern, but lacked the dresser drawers that Americans are used to. In addition to an open closet, there were shelves on which to store clothing. Although the desk clerks warned us against eating on the "touristy" Rue de Bouchers, we had some very good meals there. One caveat is to make sure that you are given the same menu that enticed you to enter. Some restaurants have a menu advertising meals at a certain price, but give you a higher priced menu when you are seated. The hotel's buffet breakfast is only worthwhile if included in the room rate. Otherwise, it is too expensive. Unlike other European cities, it was hard to find a bank in Brussels that changed foreign currency. The local "change" offices gave horrible rates, as did the hotel. It would be best to use an ATM, travel to the American Express office across town, or come with plenty of Euros. Also, the charge for Internet connection in the hotel lobby is 5 Euros for 15 minutes. The Agora mall across the street has a snack bar where they charge about 1 or 2 Euros per hour for Internet connection.

    Very Good


    I can't fault this hotel in anyway. Stayed here for 5 nights whilst on business. Very good location, i.e. 30-second walk to Grand Place and all that stuff, great for eats and drinks and just soaking up the atmosphere and people watching. You will not go wrong staying here whether on business or as a tourist. Its also close to the central station (walkable). Rooms (double is standard) are of average, to good size, clean bright, with sat TV, air con. Bathroom is compact but all you need is there and is clean. They also don't charge any 'extras' for an Internet connection from the room. Breakfast buffet was good, plenty of choices, continental/english. Friendly and helpful front of house staff, particularly, Frederique, who gave us reliable tips for the best places to eat (i.e. not in Boucher's street!).

    Room Rates during the week vary, and are quoted excluding breakfast; I paid €120, plus €15 for breakfast, not bad. At weekends the rates drop to around €80 per room (double) and that is very good value.

    I would stay here again, business or pleasure.

    Outstanding location


    Stayed last week at the Novotel Grand Place and was very pleased with the stay. The front desk staff were very helpful and spoke good English. The location is just steps from the Grand Place and is very convenient to shopping, restaurants, sights and the main train station. The room was larger than I expected for a European hotel - there was a nice couch beside my bed and a good deal of floor space. Unlike some Belgian hotels, breakfast costs extra at this hotel. Not terribly expensive at 15 Euro, but not something I'd do every day.

    Overall, I'd go to this hotel again for sure!

    Great location


    We spent last weekend at the Novotel with our daughters (aged 9 and 4). We had a great time. The hotel is very clean, and in a great location, just 1 minute walk to Grand Place, which has to be one of the best squares in Europe.

    The rooms are fairly small, but good value for such a prime location. The breakfast was well presented (buffet style) with plenty of choice to keep the children happy.

    There is a small play area consisting of a table full of Lego and a large screen playstation, which kept our children happy for long enough for us to enjoy a beer in the adjacent bar, within earshot of our kids.

    There are plenty of good restaurants within 2 minutes walk, all child friendly, and plenty of chocolate shops to give the children something to look forward to while we dragged them around the sights.

    I would highly recommend this hotel for a short break.

    TripAdvisor Reviews Novotel Brussels Grand Place

    4.00 of 5 stars Excellent

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    Traveler Photos Novotel Brussels Grand Place

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    Grand Palace at night
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    Just arrived selfie
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