Good hotel

Despite all negativer reviews tried out this hotel, the new renovated floor is really nice . Excellent experience !

Great 5* Service

One of the best 4* Hotels with great location and offers an Azazing breakfast!. Right in the heart of the shopping district with 6 storey malls airconditioned malls and plenty of food outlets in this buzzing part of Bangkok. Although a popular place for teenagers to hang out and date! the Hotel itself offerd good size rooms with good room facilities and one of the biggest TV's I have seen in a hotel room. The decor could do with an update and as we found out that during our stay , the Hotel was undergoing renovation. As indicated by a tripadvisor review , we too were put up in the 7th floor and realised only in the secind day that there was loads of noise and were told the Hotel was undergoing renovations. I complained to the Hotel manager that the should clearly state this on their website or agencies and it was not known to us. Although work was supposed to stop at 6P.M , we could hear noises till 9 P.M as they admitted they were trying ti rush the work and despite several complains the noise did not stop and we could not be ask to pack and unpack for another floor for an extra night so instead we were given the room for an extra hald day at no extra charge. Staff were extremly friendly and great lift service with a pleasant tasty breakfast with great variety. The lobby area was very busy and this was expected with the size of the Hotel. With renovations I can expect this Hotel to to stand out even more than it current does. We also found the massage and beauty centre offered inside the Hotel to be of a very high standard and worth the price. We went to the top most floor to get a view of Bangkok and the floors at the top are really exclusive with muich better decor - I guess these were the executive rooms. I would highly recommend this Hotel for a short stay in Bangkok. Half a hour drive via the expressway from the airport.

Good location and efficient service

This is my 2nd stay at the Novotel Siam Square, selected more for its convenient location than anything else. The hotel is right in the middle of bustling Siam Square, bustling with love-struck teenagers and make-shift shops selling roses and stuffed animals over the Valentine's Day weekend. Right opposite the hotel is a row of massage shops where you can enjoy a foor massage for 300 Baht at the end of a long day of shopping. Skytrain station is only a five min walk away, and numerous shopping centres within walking distance as well.

The rooms are nothing much to rave about though, they somehow lack that personal touch. However, they are clean and fairly spacious, up to standard for a 4* hotel. Bathroom amenities and drinking water were always generously replenished, and they provided robes and slippers in the renovated rooms. The toilet bowl got stuck late one night, but the hotel staff were prompt and efficient in sending someone to deal with the problem. On our first night we were allocated an unrenovated room on the 8th floor, but the shifted us up to a newly-renovated room on the 15th floor on the 2nd night. They've started renovating from top down, so be sure to request for a higher room if you travel in the near future!

The hotel spa was also enjoyable, and prices are reasonable.

All in all, a comfortable, efficient and well-located hotel.

Location great, but...

Location is great for shopping at the exciting malls and Siam Square. The rooms are a good standard size (not considered small at all) and nice picture windows to let in natural light. Unfortunately, the view out was not the prettiest in the daytime. It's worth noting that the rooms were a little worn, and the hotel is undergoing renovation. At the time of my stay, I was put on the 7th floor, just above the renovattion happening on the 6th floor. The management assured me that work would occur between 10 a.m.-6 p.m., but the next morning construction clearly began at 9 a.m. I like a quiet morning, so I complained to the front desk. Construction did not cease, so I complained again, after which I was relocated to the 10th floor. So beware of where the construction is relative to the location of your room. Hotel service was otherwise good, unless you are shabbily dressed (so I've noticed!). But then culturally, public dress is important in Thailand. I would consider staying here again but only in a renovated room, or at a lower nightly rate.

Novotel Siam Square

I moved into town in the middle of a business trip, staying here one night. Very convenient location, connected to the skytrain and in the heart of Siam Square - sort of the ultimate teen hangout neighborhood. Very outdoor urban mall scene, with hip shops, movie theatres and restaurants plus a giant screen MTV blaring for blocks around. The stores all seem to close by 9:00 pm, btw. The hotel lobby was fairly noisy in the evening, with several music venues all competing for attention inside (nice, if you're into that sort of thing). But the halls upstairs and rooms were serene. My king bed room was comfortable with tons of bathroom amenities. I'd recommend it if you want to be in the middle of urban Bangkok, in a nice, but not too stuffy, hotel.

Two nite stay

Stayed two nites there. Unbeatable location, many shops, restaurants and notable shopping areas nearby. Location is its strongest suit. The rooms and carpet areas need to be renovated. The hotel is rated four stars but when you see the condition of the carpet as you exit the elevator it makes you wonder. I miss the string orchestra that played in the lobby in the afternoons. That was a nice touch. They now have a live female duet in the evenings. For the published rate you can find better valued alternatives in BKK, but I only paid 1500THB and it was well worth the price.

Try somewhere else

We stayed in several Bangkok hotels and this was definitely the worst. On the plus side, the location is very good with easy acess to the Sky Train and Siam Square. However, the shops and restaurants around Siam Square are geared towards teenagers and close quite early. We found it difficult to find a decent restaurant nearby that will serve after 10.30pm.

The hotel itself is nothing special. The rooms are very basic, the pool area is okay but drinks expensive compared to other hotels of this class.

What we most disliked was the standard of service. Thai hospitality is renowned but it was lacking at the Novotel. You are not made to feel special and for the relative cost of staying here, you should expect a good level of service.

If you just want a centrally located hotel to lay your head down at night, then this could be the place for you. However, for the price, there are far better alternatives.

Small room but well equiped, a pleasure!

We stayed one night in transit and found this Novotel not only supremely convenient to great shopping at MBK and Siam Center but also well equipped and clean. The room was well serviced with many convenient items and a large double bed. Decor was modern and crisp. Robes provided and lots of toiletries. Room service was better than expected and the food was excellent. The lobby was full of helpful people at every corner. A pleasant jazz band was playing in the evening. This is a 5 star hotel and met expectations. Great low price from direct rooms if they aren't booked up. What you expect from the hospitality service in Bangkok. Oh, the website also said that the hotel is under renovations, but we could not see any evidence of this, no extraneous noise noted.

Good location

Stayed in this hotel during August. Staff were friendly and helpful and the rooms a good size. The best thing is the location with the sky train station close by and good shopping near. Plenty of places nearby to eat. I will stay there again on my next visit to Bangkok

Good value and well situated

This is a comfortable efficient hotel. The big bonus it that it is in Siam Square, a lively shopping area close to the Bangkok Skytrain station where the two Skytrain lines intersect. If you can't afford the much more expensive Shangri-La - this is a good alternative.