Novotel Southampton

Address: 1 West Quay Road, Southampton, Hampshire, England, SO15 1RA, United Kingdom | 2 star hotel
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This 2 star hotel, located on 1 West Quay Road, Southampton, is near The City Art Gallery, St Michael's Church, Westgate, and The Central Parks.
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      TravelPod Member ReviewsNovotel Southampton

      Reviewed by redwatt

      Novotel Southampton 2010

      Reviewed Nov 7, 2010
      by (5 reviews) Blue Mountains, NSW, Australia , Australia Flag of Australia

      This was the second time we had stayed here. The Novotel's in Australia are of a decent standard, but this one was sub-standard: air-conditioning didn't work, glassware was actually plastic, no top sheet (just a doona, so if it was too hot you had NO covering, and it was indeed unseasonally hot), and the doona cover had a hole in it. Nasty room. The only good thing about it was that we saw our ship arrive, and that was a fluke because it was at the wrong berth!

      This review is the subjective opinion of a TravelPod member and not of

      Historical Traveler Reviews Novotel Southampton

      Enjoyable stay


      A nice hotel, located in a great location right near the center of Southampton.

      We were in room 209 and could see the west quay shopping center from our room.

      The new 'Novation' rooms are very nice and comfortable, the beds were nice but i thought 'modern' style pillows were too big.

      The staff were friendly and the restaurant was good for breakfast and dinner.

      The only complaint we had was the swimming pool, we went for a mid afternoon swim, got in there and thought brilliant we've got it to outselves, we soon found out this was because it was freezing, so we didn't stay in for too long and went for a sauna.

      All in all a nice enjoyable stay and would definetley recommend it to others.

      Great hotel


      my wife and i have just returned from the novatel hotel in southampton, we could not fault this hotel in anyway,the staff were fantastic in there service and kindness, the food was also excellent. iwould recommed this hotel to anybody wanting to stay in southampton at anytime of the year.

      Not that good


      I stayed at this hotel on business but, unfortunately, didn't get one of the new Novation rooms. The room I was in (507 - so you can avoid it!!!) was large but uninviting. The bed was very soft and spongy, the carpet stained and the bathroom hideous !!! Had a bar snack in the bar - service was great but the food was distinctly average. I didn't fancy breakfast the next morning so can't comment on that. Have to say that I wouldn't stay here again if it was my own choice.

      Just Outstanding!


      Out on short break with my wife and our baby daughter, did not know really where to go. Wanted to be close to the sea, but also to have at hand some other inland attractions. Upon recommendation of other tripadvisor users, we picked Novotel Southampton. The only reason really was because they accept kids and pets there :)

      But honestly, what a pleasant surprise in the end! Three marvelous days spent in this wonderful hotel (and I know something about hotels, as I have to travel quite a lot for my business!). When we arrived, they were out of non-smoking family rooms, so they upgraded us in one of their "Novation" rooms free of charge - well, don't know how tripadvisor works out their star rating (as they put this Novotel under 2-star label), but I can tell you, this is certainly more a top range 3-stars, offering services and benefits of a 4-star hotel!!! No exageration! My wife considered their new bedrooms as being "quite posh". I think they are just outstanding.

      In the mornings we had breakfast - full English Breakfast Buffet - eat as much as you like! Our 2 years old daughter is always very fussy about food - well, here she tasted everyting and asked for more! Had to go and ask the Chef - how on earth is he doing the scrumbled eggs, as my daughter never wanted of the ones we prepare at home!

      Anyway, rooms and food was not everything in this hotel that exceeded our expectations. I think the most important, THE element that made our stay there so perfect was the staff: always friendly, always helpful, always competent, always there to make us happy!

      Shall we ever go back to them? Absolutely! Recommend it to others? Absolutely! Qualify them? Just outstanding!

      Comfortable Novotel!!!


      Just came back from the Novotel in Southampton, nice comfortable hotel. Not too far from shops, restuarants and bars. About a 15 mins walk to the Ferry Port. Rooms are spacious, comfortable and breakfast is very recommendable. Staff were very helpful and friendly! Would definately recommend it when taking a trip to Southampton! I would stay in the Novotel again!

      Great Cruise Stop Hotel , nice location


      We stayed at the Novotel, Southampton for 1 night on August 9, 2005 to overnight for our cruise the next day.

      It is an excellent , clean, good rates Hotel. The Hotel is a 5 - 10 minute minute walk from West Quay shops, restaurants, cinema, and town centre.

      The staff were friendly and efficient though one of the dining room staff, male one , loves to talk and forgets people are waiting for their bills.

      Though the continental breakfast has good healthy choices, less expensive then London , at $12 GBP , one could walk to McDonalds down the road, two minutes to reduce expense.

      We would stay again to visit Southamptonwhen and stay longer.


      Great Location!


      Stayed at the Novotel, Southampton for 3 nights from Friday 24 June 2005. We thought it was perfect. The location really couldn't be better - a 5 minute walk from West Quay, shops, restaurants, cinema, casino and clubs.

      The hotel was clean with fresh towels and bed linen daily. The staff were friendly and efficient.

      We would normally stay at travel inns/lodges but the one in Southampton city centre doesn't have a great deal of parking so we chose the Novotel for its ample parking facilities and great location.

      The only advice which I would give is not to bother with breakfast at 11 per person its not worth it - try McDonald's instead opposite the hotel.

      Would definitely stay here again!

      Good 2-3 star hotel


      I stayed at the Novotel Southampton Hotel for 2 nights over a bank holiday weekend in April 2005. The hotel is located down in the West Docks by a gigantic shopping mall and is right on the corner of a main intersection. The room was clean, well maintained and very much what we expected after viewing the hotel's website. Our room faced east over a large car park and was perfectly comfortable but a bit noisy during the day due to the traffic. There were no problems with traffic noise at night. We used the hotel as a base while driving round the New Forest, Portsmouth, Bouremouth and Poole and would recommend it to tourists wanting to do the same. The De Veres hotel is just along from the Novotel and looked really nice!


      Great location for the centre


      great location and a comfy bed were the good points, stainned room carpet,poor bar service and poor leisure facilities were the bad points, also beware of awakening to find you have been charged for a breakfast you havent had,all in all it was OK, but expected better, southampton restaurants and bars more than made up for it, will try the ibis or holiday inn next time, but wont be going back to the novotel.



      Great location...5 min walk to city centre....nice clean rooms and very comfortable beds and an absolutely superb breakfast..overall a great place to stay at a good price..

      TripAdvisor Reviews Novotel Southampton

      4.00 of 5 stars Excellent

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