North Stafford Hotel
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Travel Blogs from Stoke-on-Trent
... Springer Spaniel.
I am off traveling aroung Europe with Sally & Wayne ( well, someone has to feed me and clean up my pooh !). Apparently, we have 3 months supply of dog food, a couple of tennis balls and my bed in the campervan, so all is well in this camp as far I can see.
Anyway, back to the story, he was about 5 years old at the time and was taken to ...
... In fact, I am sure I will be back again in the future. I notice I talk a lot about what I miss from back home, but there are now some things that I am going to miss when I am back in the States.
1. Being able to travel to different countries for less then 100 bucks
2. Curly Wurly candy bars
3. Being able to walk into a pub and get decent food, and not being expected to drink
We headed out of Manchester to Liverpool today. Our day began with a guided bus tour of Liverpool with a heavy focus on The Beatles. We picked up our guide along the way into Liverpool. I though I talked fast, but you should've heard our guide! I actually had to really concentrate on what our guide was saying because he talked so fast and his accent was so thick! The guided tour included seeing the exact spot where John Lennon and Paul McCartney first met, which I suppose ...
... head to Windsor Castle. Wow, it's magnificent. Started in 1080 by William the Conqueror and added to by various Kings and Queens it is the oldest continually inhabited castle in the world. Dinner of fish and chips in the pub beneath our room with a folk singer. Now I know I'm in England and I'm loving ...
... over 230 listed buildings in its historic streets, Georgian architecture and old cultural traditions. People from Lichfield are known as Lichfeldians. leaving Lichfield just as it started to rain. It was a shocking drive back. The traffic was awful and it rained and blow a gale, at times I thought my little car was going to be blown off the road, but made it home in one ...
How has this hotel rated in the past?
Historical Traveler Reviews North Stafford Hotel Stoke-on-Trent
We stayed at the North Stafford in April 2004. We read the reviews after booking and were very hesitant. OK the Hotel is not in the best areas of Stoke (the surrounding areas are a dump to be precise!) but me and my family found the Hotel to be fantastic. When we arrived the Receptionist told us that the family room we had booked had cracked tiles in it and did we want to change rooms, we decided to look at the original room and decided that we woudl like to see the alternative (as we had a baby with us who "bum shuffles" and we felt that the broken tiles (albeit in the bathroom) might be qutie dangerous for a baby. The alternative room offered was quite lovely. We had a queen size bed, a single bed for our son and a cot bed for our baby. We had a lovely 2 night stay. The hotel is quanit (creaking floorboards etc..) a travelodge it isn't but who wants an impersonal box to stay in!! The breakfast was lovely, as much as you like and good quality. We stayed because we were visiting Alton Towers and we found it to be a perfect choice. Only 20 mins. or so from Alton Towers, good food, very friendly staff and lovely bit olde worlde rooms. I would recommend the North Stafford Hotel. We stayed over Easter 2004.
In March 2004, I stayed one night. I read the reviews after I had booked the hotel, and was a little hesitant and cautious when I arrived. Once I had driven through the barrier to park the car( this was a stroke of luck, as nowhere was this mentioned) I went into reception, the receptionist seemed a little icy and not too enthusiastic to help. But I explained what I was doing there, and that I would like to book in. She vanished!!!. Another, much more able receptionist appeared very soon and explained that the room was ready and I could go up. I can only think that the other receptionist was new/stressed/or perhaps a cleaner!
This is possibly the worst hotel I have ever stayed at. Certainly you would have to go way below B&B standard to experience anything else like this. I stayed at this hotel as I was on business in stoke. It is conveniently situated but unfortunately its location cannot make up for how poor this hotel is. The service ws dreadfull you had to put credit on your account before you could buy anything. The room was disgusting, the carpet dirty, shower head dripping and the radiators were on full making the room unbearably hot the only way to cool down was to open the window. Having your window open next to a railway station and royal mail sorting office does not lead to a good nights sleep. There is a long list I could complain about but the main reason this hotel is on my black list is that it organises parties/events during the week. I was kept awake (the volume was so loud I could not hear my TV but I could hear the DJ loud and clear)until 1 in the morning. This maybe acceptable in a holiday hotel but not when your on business. The manager refused to do anything when I complained. I wrote a complaint letter but that did no good. The best thing to do is avoid this hotel. The holiday in express down the road is very nice and cheaper.
In October, 2003, my family and I booked two twin bedrooms at the North Stafford Hotel, to visit Alton Towers. The hotel, on first appearance, seems to be in quite a rough area - it's opposite the station, so, maybe that's to be expected. We checked-in, and, although the receptionist did appear a little ill-informed, we were given the room keys, and located our rooms. (This was a little tricky: they were decorating; many of the doors had no numbers!) Nevertheless, the room was quite quiet - it facing the back of the hotel - and was comfortable... the TV worked; so did the coffee-maker; and the bathroom was immaculate! The hotel has presevered a sort of tarnished Victorian grandeur. A party was being held in the ballroom; but we weren't disturbed. The bar was friendly; but needed a lick of paint, and looked a bit seedy. Breakfast was OK. We enjoyed our stay.
I have seen behind the scenes at the North Staffs Hotel. Alot of the food is left out in the kitchens, the kitchens are dirty and very unhygenic.The management is a disgrace, very unhelpful. Half the staff dont even know what they are doing.Do not visit this hotel, it deserves to go out of business, visit somewhere else.
I am studying in Staffordshire University as an exchange student from Spain this year, and my parents came to visit me. I wanted them to stay in a nice hotel, so I thought North Stafford Hotel was the right choice. Obviously, I was wrong.
I agree!!!!! The hotel from hell!!!!!!!!!!!!!!!!!!!!
I can't even be bothered to spend hours detailing the horror of this hotel! We stayed last year as we were visiting a friend. The hotel nails their windows shut because of crime in the area? The rooms are filthy and brown sediment was leaking into the bath. We changed rooms three times before finding a vaguely clean room. Other residents were given our bedroom key (was a little embarassing lol)! Added to this, nothing worked, the breakfast was rancid and I would never ever stay here again - even if they paid me! (Holiday Inn on the m6 is a better option - even if further away)
My friend and i stayed at the hotel on the 16th August for 2 nights. We chose the hotel as the reservations had said that it was close to alton towers. We arrived at the hotel early sat morning, we were told we couldn't check in as the correct time was after 2.00pm. So we left our bags in a storage room and went to alton towers. When we arrived back at the hotel, we collected our bags and went to check in. the receptionist, who looked like she hadnt got a clue, said that there was no record of us! so the duty manager was called, who was very apologetic, and blamed the reservations team, not very professional. we had booked a twin room, but they said that all that was left was a double! We were offered a discount so we stayed. The room was on the Middle floor, it was disgraceful! It smelt funny, the window would not open, its was cold and damp! My friend called down to reception to complain, but the receptionist didnt seem interested. Evetually we got hold of the duty manager who said that unfortuanatly we couldnt change rooms as they were now full, strange as they werent only 30 minutes before. Breakfast the following morning was ok, nothing to rave about, the waitress was tired and kept complaing about personal issues she was having, not the kind of thing that you wanted to hear at breakfast! We decided to cancel that nights stay and asked reception to find us another hotel or give us are money in full. They sent us to a lovely hotel! I do find this a shame as my parents stayed last august and said how nice it was... obviously the new hotel owners have a lot to learn about runing a good hotel! We have complained to there head office, which is Brittanna hotel group, but have not heard anything back, this is not a good business pratice! i will not recommend this hotel to anyone, but i do recomend the quailty hotel!
Amazingly we stayed at the North Stafford Hotel at the same time as the
DO NOT VISIT THIS HOTEL! We booked 3 months in advance for 2 family rooms for 2 nights and were quoted a price and verbally told that the booking was confirmed. We were taking our kids to Alton Towers for the weekend as a special treat with another family. The day before arrival I called to confirm our reservation and was told no reservation had been made. They said we could be fitted in and assured us that were would have 2 family rooms, but now at a much inflated rate. We accepted this as we had no other alternative this late in the day. We got to the hotel only to find it was being refurbished (a fact we were never told). During the course of our 2 night stay we suffered the following, no toilet rolls, no towels, dangerously broken floor tiles in the bathroom, curtains hanging off of curtain rails, 4 beds crammed into a twin bedded room and 4 beds crammed into a small double room, chef would not provide dinner for the kids on the first night as an 18th birthday function was being held in the hotel, fire alarm went off in the middle of the night with no explanation from staff, no toilet rolls in the Ladies Powder room, rude waiting staff at breakfast, hot breakfast food ran out and it took over 15 mins for it to be re-stocked, no one in the hotel knew how to get to any of the local attractions, especially Alton Towers. On our 2nd night the chef agreed to cook for the kids, but our starters arrived with the soup having a thick skin on the top indicating it being left for many hours before being served, a salmon and prawn salad was served with many green fly being present on it. The duty manager on at the time tried to move us to another hotel as he agreed we had experienced a dreadful time at the North Stafford, but there were no local vacancies. He said we could stay at the hotel have complimentary drinks and food and would be given a full refund when we checked out the next morning. Sadly the next morning we were told that the General Manager who had not been present at any time during our stay decided that we would not be given a refund and so staff on duty carried out his orders in a rather obnoxious manner. We were very unhappy and angry etc. to say the least. As we would not leave until we received our refund the staff kept threatening us with the Police and they were eventually called after us asking the staff to call them as we had comitted NO crime. The police came and then after listening to both parties, came to the conclusion that they could not get the staff to give us our money back, but said we had a good civil rights case and told us to follow it up the next day. That was nearly 5 weeks ago and we are still in correspondence with the hotel to obtain our refund. Do not believe anything that any one at this hotel tells you - they lie.