Great place...very authentic and original....not commercial

You have to appriciate history and vintage things to appriciate this place. I would definately stay here again. It gives you a sense of being a part of the community. Convient for the trolly ride to all the major attractions. Free wine tasting in the evenings, and internet service in the lobby were some perks. Decent cont. breakfast as well.

These rooms are typical of olden times. Very authentic.

Deceiving, Sneaky and Rude!

The Nob Hill Hotel is the worst offender of false advertising I have ever seen! The claim to be luxurious and stately but are really dark, dank and the rooms are so small they cause immediate clausterphobia. I did not end up staying there and the front desk told me I would be charged $50 for leaving early. They ended up charging me $160 and after speaking with the owner, refuse to refund the money I was not supposed to pay!

Don't Go!!

A Huge Disappointment! I booked this place for my parents, as it appeared very nice on the internet site. Turned out to be very small, dark, depressing, and laden with problems! Hot - no air. Noisy - hear hospital ambulances across the street all night. No bathtub in our room, although website promises otherwise. Shower door wouldn't close all the way, so water on floor. No water out of faucet unless turned on with wrench under vanity!!! When told front desk lady, her only reply was, "Nothing I can do!" Very Sad.

Nice, romantic getaway

Enjoyed our stay ay this out of the way boutique hotel. Close to cable cars, Union Sq. but bring your best walking shoes! The restaurant was fantastic, great pasta! Most comfortable hotel bed I've experienced in awhile. I'd stay again.

Love the Jacuzzi!

My boyfriend and I stayed there for our one year anniversary, couldn't have been nicer! When we checked in, our room had been give away, so we were upgrade to the Victorian Suite. It was decorated beautifully, and the jacuzzi tub was perfect for two. We couldn't have had a more relaxing two days. Can't wait to go again!

Be aware

Although we had an advance reservation which was confirmed by Nob Hill the morning of our arrival date, upon checking in we were told that they had problems with some of their rooms and elected to send us to a nearby hotel (Hotel Fitzgerald). For the same room rate we got an inferior room: no refrigerator, microwave or coffee maker; no wine tasting; and cold pastries, coffee (regular only) and orange juice as continental breakfast. All this in addition to being forced to negotiate traffic/parking yet again in an unfamiliar city. In a truly professional hotel striving to retain patrons one would have received an upgrade not a downgrade in these circumstances.

Deceiving!!

Deceiving - that's what can be said about the hotel photographs/information. Whilst the rate was very good for the hotel's location, the 1st nights room (311) provided was very small (the cat would have suffered head damage had we swung it) and at the front, most noisiest (traffic), part of the hotel; in addition there was no room to lay the cases other than on the bed. At a price, we were able to change to a larger & quieter room for the remaining 3 nights. That said, the make-up of the hotel and especially the rooms was very cluttered with unnecessary furniture. It might add to the character if this was a victorian house but "less would definitely be more" in a hotel. The staff were helpful and the rooms/facilities clean, the small room had no coffee making facility (contrary to advertised). The Italian restaurant was also tight on space but the food was excellent and well worth a visit. Overall, a nice hotel spoilt by clutter I'm affraid.

A disappointment

The room was small, dark, and depressing. Two weeks later and I still have a nasty purple bruise on my hip from bumping into the iron bed. The room was overcrowded with furniture and it was very difficult to move around.There is no heat control in the room. It was chilly outside but the hotel was overheated and I was sweltering. When I asked about this, I was told that nothing could be done and I noticed that the person at the front desk was propping the front door open.The doorknob fell off the bathroom door and I asked if it could be fixed. No, apparently not.The Italian restaurant had excellent food.

Stay here!!

The Nob Hill Hotel is an exceptionally good value. I've stayed in 4-star hotels that weren't nearly this nice. The Nob Hill has all of the charm of a small European hotel but with extras usually found only at much more expensive hotels. This hotel has everything you could ask for - a convenient location, clean, well-maintained rooms, it's quiet, comfortable, very, very charming and far more luxurious than the price suggests. I received a rate well under what the 2 star hotels in Union Square were asking AND received a complimentary upgrade. A continental breakfast is included in the price and the rooms have a microwave and fridge. If you like to eat in, a nice grocery store is just a few blocks away but, since you're in San Francisco, you definitely should checkout some of the great restaurants, many of which are within walking distance of this hotel.One note: the rates and room availability shown on Expedia didn't synch with what the hotel had. I recommend contacting the hotel directly at ... or (877) 662-4455. My compliments and thanks to the owner, Lisa. She and her husband have created a wonderful home-away-from-home and I cant wait to stay there again. Regards, Patricia

Very Noisy Place

My husband and I were extremely disappointed with the small size of the room; their website photos are very deceiving. We had problems with the toilet overflowing as well as a lack of hot water in the shower. We could clearly hear the "nightly activitives" of the people next door. The light fixtures above the bed would rattle every time the people above us moved (it sounded as though they were WWF Wrestlers). During our last night, the noise from the restaurant kitchen below made sleep almost impossible. The location was okay, however we didn't want to chance going out after dark. It is not "steps away" from anything as they advertised, be prepared to do a lot of walking. The front desk staff were very pleasant and courteous.