How has this hotel rated in the past?
Historical Traveler Reviews Nira Caledonia Edinburgh
Absolutely amazing service
I booked a 4 night stay here. But on consideration we decided we'd prefer to stay in an apartment. I knew they also had apts and so wrote a mail to the hotel saying it was a special romantic getaway for me and my boyfriend. I got a response to say they would upgrade me to an apartment for no extra charge. When we arrived at the hotel to get the keys, they paid for our taxi and the apartment was on the Royal Mile! The best location and the apartment was enormous, two double bedrooms and the biggest sitting room I've ever seen. Exceptional service and they made it a really special weekend for us. I couldn't recommend them highly enough!
Clíona from Cork, Ireland.
I stayed with two friends in a triple room, which was in fact a Queen Size bed (in this case two beds stuck together) and a rickety single stuck in the corner.
Far too much furniture in the room - we counted 12 pieces, although when trying to battle to the bathroom it felt like more. The furniture was all very lovely but hardly necessary. Bathroom was best part of room - good facilities.
A cd/dvd and tv were in the room but when using either/or we had to move the heavy furniture to change the plugs around. More plug sockets needed for such a big room.
Unclean bedding was evident.
One type of fruit juice at breakfast - hardly five star.
Breakfast consisted of 'full scottish' breakfast although on reading up on what this meant, there was no inclusion of the foods which make up a traditional 'scottish' breaksfast. In saying this the food was satisfactory but not what it should have been.
A further small breaskfast table of one singular bowl of fruit and curled up hams was in evidence. Overall breakfast eating area was small. In a quiet january period this was not a problem, but potential could be on a busy summer tourist slot.
Downstairs toilet by breakfast room was dirty and lacking in toilet roll.
When using the 'spa' facilities we were not told that this actually came at a charge, perhaps we should of asked, but arguably this should have been made more clear by staff . We used it for an hour and was charged for a days use.
Some staff were more helpful than others. I am hardly royalty but when booking into a five star hotel I expect a higher level of overall comfort and satisfaction. It seems that this hotel is very pleasing on the exterior but look a little further and its not all it seems!
My overall stay was fine, but would not choose this as a 'five star' hotel on my next visit.
Excellent - Friendly, Historic, Beautifully appointed, Central
My family and I stayed at Number 10 last week. The children had a twin room, and my wife and I had a Suite. Overall, this place deserves top marks. I've had a look over some of the other reviews before booking, and was a little concerned about having the children go into one of the higher rooms, so asked about this when booking. The friendly girl explained that it is a town house hotel on five floors, and it is a building which is certified by the government as historic, or somesuch, meaning no elevator.
No problem: if we wanted to stay in a modern box somewhere we could have done so. Instead we got a little gem of a place in a great part of town (very central, yeat peaceful), with some many beautiful little touches. Breakfast was filling (the fruit salad's just great - made fresh every morning) and the service very friendly and attentive.
Downsides? As above, the lack of an elevator. And that's pretty much it. I'd recommend this place over and over again. If you get the chance, try this place. Recommended wholeheartedly.
We booked twin en suite, told on arrival that we had been upgraded to two doubles. We ended up with two rooms NOT EN SUITE, but with shared facilities on the landing. Torn and very stained bedding, curtains hanging off the wall, blinds that did not close, lights that did not work, television that did not work, one room with no mirror, one room with no wardrobe or hanging space. The Kettles did not reach the top of the unit and so had to be plugged in on the floor, the hand rail leading up to the rooms was battered to hell and I sustained a cut to my hand, bits of skirting board missing, etc. etc. etc. Staff were friendly and helpful, good breakfast. The manager offered to move us to an apartment but would not confirm if it was going to be a better or worse standard and so we stayed put. We enjoyed Edinburgh but the accommodation spoilt the trip. We felt cheated and we would not stay at this establishment again. Most definitely not 5 star.
Just back from a weekend break in the beautiful city of Edinburgh and stayed in an executive suite. The initial impression of this accomodation is stunning and the rooms are comfortable, however I did not feel that the room was of 5-star quality.
The bed was 2 single beds pushed together with a split in-between, and the duvet was too small to fit across both beds! There are kitchen facilities in the room but no kitchen utensils supplied to use. The heating was turned off each day and the windows (although beautiful floor to ceiling windows) are single glazed and drafy.
Staff were attentive when called upon, but the fat that one must go next door for breakfast was something I didn't know before booking. Overall, I will not be staying here again. Edinburgh has many other better hotels in which I have stayed and which I believe are more worthy of a 5-star rating
It looked wonderful!
Make sure you get the room you've booked. As far as we were concerned our booking was for a suite with a lounge area and 2 bedrooms and a bathroom off it. However the discussions at time of booking clearly meant nothing. When we arrived we were given 2 hotel rooms with a shared bathroom on a small landing in the attic. Each room had a bed but no additional seating of any kind. The landing was essentially open to a small staircase and was 5 flights up. Then we were offered another room but still not the type we had booked. Eventually we got both - not an ideal solution , the suite we had booked was apparently occupied by someone else! Not a good start to a relaxing family weekend and not what you expect from a five star hotel. This was all compounded by having to trek back and forth through pouring rain as Hotel Number Ten is run by the hotel 2 doors down - you also need to go there for the bar and breakfast. (Not mentioned on the website). Having since seen reviews for the hotel we now know we are not alone and others have had similar experiences. So be warned.
I've just retuned from a stay at Number 10. What a wonderful, atmospheric, friendly place!
I stayed in a standard double room (I made a point of asking about this, having read other reviews). My room was on the top floor of the house, with possibly the best views in Edinburgh (all the way over to Fife, overlooking the Firth of Forth and a delighfully quirky Gothic pile which I later found out was Tony Blair's old school).
Nothing was a problem for the staff who patiently talked me through a map of the city centre, detailing with an insider's knoweldge where I should go.
The decor deserves top marks - all that real wood, grotto-like bathrooms, shimmering lacquer.....
Breakfast might do until the following morning, never mind dinner!
Full marks, great place. Highly recommended.
Funf Sterne? Nie im Leben!
Das Number Ten Hotel in Edinburgh (als Partnerhotel des Christopher North House Hotels) ist das perfekte Beispiel dafür, wie man vorne etwas aufbaut, was man hinten wieder einreisst. Fünf Sterne soll es haben - so jedenfalls versprechen die Betreiber. Doch Fünf Sterne sind ein hohes Ziel - stehen diese doch für einen untadeligen Gästeservice und ein in jeder Hinsicht außergewöhnlich gutes Hotel. Diesem Versprechen kann man in Numer Ten Gloucester Street allerdings nicht gerecht werden. Zwar ist das Hotel ohne Zweifel mit sehr viel Geschmack eingerichtet worden - doch ein schönes Erscheinungsbild ist eben nicht alles. Schon gar nicht, wenn sich der ansonsten sehr charmante Service (hier ist vor allem der Frühstücks-Service zu erwähnen!) gröbste Schnitzer erlaubt. Beginnen wir also beim eigentlich Problem: das von uns gebuchte Doppelzimmer entpuppte sich als etwas größere, wenn auch auf den ersten Blick nett gemachte Abstellkammer. Das Bett mass gerade mal 1,40 m in der Breite und im Bad erwartete uns ein Waschbecken, das schon das bloße Zähneputzen zum akrobatischen Akt machte... so klein war es! Stellen Sie sich einfach das kleinste Handwaschbecken vor, das Sie kennen - dann wissen Sie, von was ich spreche. Bei unserer Ankunft ging außerdem der Fernseher nicht (was wir am selben Tag noch reklamierten; allerdings kümmerte sich niemand darum, bis wir am Abend des nächsten Tages nochmal reklamierten). Anyway - es gibt Schlimmeres. Zum Beispiel den Umstand, dass sich in unmittelbarer Nähe unseres Zimmers ein riesiger amerikanischer Kühlschrank mit Eiswürfelmaschine befand, der von anderen Gästen munter bis etwa 2 Uhr morgens genutzt wurde.... und uns, kaum waren wir mal etwas eingenickt, wieder zuverlässig weckte. Was uns schließlich allerdings endgültig auf die Palme brachte war das beständig laute Brummen des Etagen-Heizkessels direkt im Wandschrank neben uns... und das seines Heizungskessel-Kumpels in der Etage darüber. Beide zusammen erzeugten so laute Vibrationen, dass wir 24 Stunden am Tag das Vergnügen einer heftigen Geräuschkulisse hatten. Wer nun glaubt, in einem Fünf-Sterne-Haus liesse sich doch Abhilfe schaffen, irrt gewaltig. Denn die junge Dame an der Rezeption quittierte unsere dringende Bitte nach einer Lösung mit den Worten: "Sie haben ein Doppeltzimmer gebucht, Sie haben ein Doppelzimmer bekommen." Noch Fragen?!
Number Ten (strangely named)
Number Ten is the name of the hotel, but it is also the address 10 Gloucester. It is a chain (the name of the chain is actually what is on the building). The room was small, but fantastic design and great view. The bathroom was nice and the TV worked. The heat was on very high, but that's what windows are for - I would rather have a hot room than a cold one. It's further from the tourism hustle & bustle which is nice. It is in a quiet neighborhood by the botanical gardens. The breakfast is fresh cooked traditional Scottish breakfast - fantastic. The staff was very kind and accomodating. I would definitely stay there again!
Loved EVERYTHING about this place!
My wife and I had quite the most wonderful stay in this hotel - and this comes at the end of a 6-month round-the-world trip. This was by far the most elegant, stylish, friendly and plain wonderful hotel - ranks comparison, indeed betters, all of the other 5-star places we stayed.
Particular mention of the room - a beautiful high corniced ceiling room. WOW: three floor-to-ceiling windows looking out over the Georgian terrace cobblestoned street. Beautiful wood flooring, incredibly stylish designer bathroom (the real stone tiles, the beautiful lighting).... I could go on.
Nothing was a problem for the staff, they were always eager to help, and full of information. Special mention to Louise - thanks for all your help (you made it seem like a home from home... if only!!)
Had dinner in the sister hotel (the Christopher North) on one evening. Beautiful, fresh food, beautiful ambience.
Everything was fabulous. You've GOT to stay here if you can! Wonderful! Thank you!
TripAdvisor Reviews Nira Caledonia Edinburgh
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