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TravelPod Member ReviewsHangzhou Southline Hotel
Small rooms, noisy aircon, but bed is comfy and the aircon works which is what you want :)
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hangzhou Southline Hotel
A mediocre NIGHT at best
The location could not be better.
Upon check in, the staff was helpful and informative. At 3pm, the room was ready and waiting.
Small is an understatement. The room was perhaps 11' X 11' AND too much furniture. Instead of putting a small mini-bar under the single shelf/desk, they found a spot in front of the window. Each time we moved in the room (which was not easy), we bumped into this monster unit. That was when we were skirting the bench placed at the end of the bed, which almost touched the bench tucked under the shelf.
The bathroom was terrible. The sink was so tight against the wall that I hit my arm while using it. The shower had only a half glass wall, which did not stop the shower from flooding the room.
Sleeping was difficult enough with the noise from the air conditioner, but we were also disturbed between 7-8am by help in the halls.
There are so many other NYC hotels to choose from... I would not stay again.
Great weekend in the City
Stayed at Night Mar 31-Apr 2, 2006 for $239 per night plus tax. My husband and I would definitely recommend this hotel...it was new, clean, cool, and staff was very attentive. The location--half a block from Times Square--made it the perfect spot for our theater tickets and dinner reservations. Although some would say rooms are small, I found ours to be on par with other hotel rooms we've stayed at in the City. Bedding, amenities, robes were all top notch and the black/white decor very chic. The manager on duty, Stacia was extremely helpful and accomodating with a small problem we were having while there.
We will definitely revisit Night.
The Night to never forget!!!
The hotel NIGHT created a New York experience I will never forget. I do travel a lot and I have stayed at many of the best hotels in NYC but NIGHT hotel will be my home away from home in NY from now on! Upon arriving at NIGHT, the exterior of this hotel makes you think of the color of the sky at dusk. It has oversized black front doors, progressive dance music playing outside and well-groomed bellmen dress in chic black. When you arrive you get a feeling as if you should be behind a velvet rope waiting to enter the hottest nightspot in town. Once inside, the lobby is just as cosmopolitan and chic. Black walls, wonderful black and white photography, perfect chic furniture, and the most unbelievable front desk staff you will ever encounter. First everyone that works here is attractive and friendly. They are all dressed in black and white. When checking in, the front desk was overly friendly. I have never been at a hotel that had such a professional and friendly staff. During my check in, the lady at the front desk that was checking me in (Anastasia Meehan) asked me what I was going to be doing during my stay. I told her I had tickets to a few shows and had been trying for over a month to get tickets for one show in particular. She told me she would contact a few people and see if she could help me. The front desk also made sure to honor every single request I had for my room. Upon reaching my room the hallways played light progressive dance music as well and the numbers for the doors were on a monitor screen instead of just numbers posted on the wall. It was one of those added touches that let you know you were staying somewhere special. My room was amazing! The pictures do not do these rooms justice! Beautiful carpeting with the hotel logo on them, plasma televisions on the wall, amazingly soft mattresses were in the most unique beds I have ever stayed in, very cosmopolitan wallpaper, and an awesome soft black mosaic tiled bathroom with a rainfall shower head. The only part of the décor I did not enjoy as much was that the shower had a small glass partition but did not have a door to the shower. It did look cool but was not very good at keeping the water in the actual shower. Other than that, there was not one single thing about this room I would change. The décor of this hotel is absolutely beautiful and designed with a style very accommodating for all people but it is defiantly a hotel with a chic younger person in mind.
After I had been here for two days, I received a phone call from the front desk and the lady that checked me in (Anastasia) informed me that she found tickets to the completely sold out show I was wanting to see and that I had a choice of front row, center orchestra, center seat or 8th row center orchestra, center seat. The tickets were at regular price also and not some crazy premium price. I could not believe this! She worked on getting me those tickets for two days!!! This staff goes well above the marks of any hotel staff I have ever seen in my life. Anytime I walked past the front desk on my way out of the hotel, whoever was at the front desk always knew my name and would say, "Have a good day (or evening) Mr. Hill" The fact that they remembered my name the whole time I was there shows the steps above and beyond that this hotel takes to make sure that there guest have a unique experience. They even give everyone staying at the hotel their own personal business cards during check-in that have their name and "in residence" on them.
From now on, I will never stay at another hotel when in NYC. The most interesting fact about this hotel is that they have still not had their official grand opening as of yet. If the service is this wonderful now, I cannot imagine how they could possibly top their customer service upon their official opening. Kudos to you NIGHT. You have a new regular!
Two nights at the Night
We spent the weekend (April 7-9, 2006) in NYC and stayed at the Night on W. 45th Street. Great location for the theatre. Rooms are New York small and decorated in a chic black and white motif. Room and bathroom were very clean. Bed and pillows comfortable. Bathroom towels were soft and fluffy. Good shampoo, conditioner, etc. Also, they provide nice bathrobes.
Biggest complaint was that our room faced another building and really had no external light. Felt like a cave after the first day. A nice cave, though. Would stay there again, but try to get a street view. Staff was very friendly.
Great Stay at Night Hotel!
Night hotel is a FABULOUS, cool hotel to stay in. I stayed there at the end of March in a room with a queen bed for $239/night. After doing extensive research of reasonably priced cool boutique hotels in NYC, I think I struck gold with Night Hotel!! The rooms are new, clean and spacious for NYC standards. I was expecting a shoebox, but there was enough room for my friend and I to move around in with our luggage. The bathroom is clean too. Great "rain-like" shower head. Our room was pretty quiet. We stayed on the 6th floor next to the elevator. I was a little concerned about the noise, but it wasnt bad. You could hear the "ding" of the elevator, but it didnt bother me at night. I am a heavy sleeper though... The service is very friendly too. There were a few hiccups, but this is expected since the hotel had only been open for 5 weeks when we got there. Such as, the room service menus weren't ready (but they have a 24 hour diner that delivers to your room!!)
All in all, I would definitely recommend Night hotel if you want a cool boutique hotel to stay in.
My boyfriend and I spent one night at Night Hotel. Location was superb..literally 1 minute walk from Times Square! We arrived in NYC early (10:30am); there was not a room ready for us, but they were able to check in all of our luggage. We visited the museum and when we returned for a nap at 3 pm, we were quickly given our keys and our luggage brought up. The bell-hop showed us some details of the room (how to work the TV, the mini bar, heat/ac, etc). The room was awesome. Although small (what is expected in Manhattan), it was wonderful
The motif of the hotel is black, white and gray; modern and simple. The backboard of the bed was exactly as pictured on this website; carpet had the hotel emblem on it; bed sheets were crisp and white. The room was spotless, felt very fresh and clean. The bed was the most comfortable I can remember...fluffy feather down pillows, feather bed, light down comforter. The TV is a huge flatscreen plasma mounted on the wall....Bose CD player/alarm clock that you can plug your IPOD into. Employees were very friendly, attentive and eager to please (although one can tell that most are new to the "hotel scene"). We would definitely recommend this hotel...location and quality was unbeatable for our price!!
Very different and exciting!!
My stay at the Night Hotel was one I'll remember. I was fortuante enough to get a promo rate on the internet since the hotel isn't exactly in full swing yet. The fact that room service was not set up yet made no difference to me since the staff were all at my beckon call. They were very graceful about the inconveniences and made up for it ten fold with their friendliness.
The design of the hotel is very intriguing. For a boutique hotel, the rooms were luxurious and comfortable. I would reccomend this place to people in NYC for business or pleasure.
Great Value - Highly Recomend this
The Night has just opened but I had a really tremendous and stress free 3 night stay. The entire staff are fantastic and the rooms are really great. It is the perfect location in New York if you love the theater as we did. 2 thumbs up to the Night and their staff and we cannot wait to return!
I stayed at the Night hotel recently, and had a fabulous time. The staff were very friendly and accomadating. The decor was delightful, and very unique. The rooms were very comfortable, and efficient. The elevator was out of service, but the bell person was happy to escort me to my room and carry my luggage. Would definitely stay again.
Sorry For The NIGHT-mare - Aaaaarrrrggghhhh!
How many times can you be told, "Sorry for the inconvenience..." before it loses it's effect? And nothing is done or rectified nor offered for the numerous inconveniences.
The Night Hotel, located at 132 w. 45th St, New York City, NY, is listed as a 4 star hotel on different discount sites... I have to give them credit and say my room was decorated nicely, but everything else fell short. WAY SHORT! I felt as if I was at a 1 star hotel. I stayed 3 nights.
The problems started with my early arrival... I had been informed the hotel wasn't full, but was still denied an early check in. I happened to be there the weekend NYC got hit by record-breaking snowfall and freezing temperatures. I told myself to think more diplomatically and that "rules are rules." But after being made to wait close to 4 hrs before being allowed to my room, my diplomacy was worn rather thinly. They were rather firm about not letting me get my room until exactly 3:00pm. The elevator was not working... I was on the 3rd floor. Not an easy walk up or down with 2 heavy bags. And the 24-hour room service... was NOT currently in service.
The internet access they advertised turned out to be dial-up and they wouldn't provide username or password to access the ISP they "offered." They kept telling me to go to Starbucks down the block and they would pay for it after bringing them my receipt. I expected to be able to enjoy the "comfort" of my room while on the net. But how dare I have such a sense of entitlement and think that in 2006 I'd be able to use my laptop in my hotel room.
The 3 nights I was there, my room was NEVER cleaned any of the days I was checked in. On the second day, my key didn't open the door to my room, so I was required to trudge back downstairs and have my key recoded. The room lacked any of the basic amenities such as stationary, ashtray (for my requested smoking room), shelf to put soap in shower, (had to keep bending down to shower floor to get soap/shampoo). And everytime I used the shower, the bathroom floor flooded due to the stall only having partial glass and the rest being open. I can say in their favor that they did provide the bathroom with 2 extra towels, but now suspect they were most likely placed there to mop up the floor. The vent to the heater/ac was quite loud and vibrated everytime the unit was on. I needed to readjust the volume to the TV based on whether the unit was on or off.
I noticed a staff member was using the room across the hall from mine and let the door to the room slam shut as he went in and out. I could hear distinct conversations of other guests in their rooms while I was in mine and could hear their phones ring. I need to point out our doors were closed... YIKES!
After having to pay for this terrible experience, I felt compelled to warn others to find much better accomidations elsewhere. I thought I would feel better venting about the annoying conditions I mustered through at the Night Hotel, but it just made me feel cheated by the whole experience. And complaining to the staff only offered me the pat reply of, "Sorry for the inconvenience..." I hope no one else has to pay for a room here and have to be put through the same NIGHT-mare.
To my fellow Tripadvisor readers, Best of luck and best wishes to you on your business or pleasure trip!
TripAdvisor Reviews Hangzhou Southline Hotel
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