Great Value

Superb value and great location, Clean and comfortable rooms, Staff very helpful, highly recommended.

Stylish rooms, friendly staff

WE stayed here for two nights and were impressed at the standard of the hotel and the room considering the special rate that we paid. The room was very stylishly decorated, the breakfast was ample and tasty, and the staff went out of their way to be helpful and friendly. Bed comfortable. Room clean. Would stay again.

Excellent Value

Really impressed. Service very friendly and efficient. Room very comfortable and clean (although small). The breakfast was excellent, with a very good choice. Would definitely recommend and would stay again.

Good location, small but comfortable room

We loved the location of this hotel, which, while not in the very center of town, is nonetheless in the heart of some splendid shops and restaurants and only minutes from a metro. The staff, while not overtly rude, are not overly helpful either and the room is typical for much of Europe (i.e. small by American standards). There is a mini-market next door and a grocery store about two blocks away, both of which contained marvelous selections of bottled Belgium beers. We would not hesitate to stay here again.

Nice but nothing special

Nice, modern hotel - nothing special. The room was contempary and clean (if a little small). My only complaint would be the reception staff who seemed a little rude...

Rooms OK, restaurant deadful

Rooms small, but clean and comfortable: likewise the beds, which will suit all but outsized Americans. No bath-tub but an excellent shower. Breakfast overpriced (unless you have an inclusive rate) and with rather limited choice: typical of NH hotels. The breakfast room can get overcrowded, particularly if there are tourist parties staying. Multilingual reception staff are generally helpful. Restaurant / bar is too small and smokers are an irritation: the food was poorly cooked and service disgracefully (!!) slow - however there are good restaurants in the immediate vicinity.

Not the best location, nor the best rate, available - given the choice, I would not stay here again, either for business or pleasure.

Friendly, but noisy

Welcomed by friendly check-in staff, fast efficient service, recommended local restaurant which was friendly with good food. All excellent. However, trying to sleep in their noisy rooms facing the main road is difficult, and the service conduit by the bed head gurgled all night. To cap it all the beds are remarkably small, somewhat of a shock after the hotels in Germany. Still, after a bad nights sleep a hearty breakfast might help me through the day. Well nineteen Euros gets you a buffet of chewy pastries, and mediocre coffee. All just irritating, but when you complain about it the staff just smile and say other hotels charge more for breakfast. Yes they do, but then there are many others who charge a lot less and serve a far superior breakfast, and also show some concern when you complain.

Great Location

Just returned from 3 days at supper hotel visited Christmas Markets at Brussells. Ideal location and superb shops that are totally different to what we are used to. Beautiful pottery and glasware shops selling amazing tableware and gifts. Was disappointed in the market thought it was tatty and very few stalls that sold the same thing. Not as good as Germany.However the main purpose of the review is the amazing bars and restaurants in Brussells plenty of choice but especially around where the market is situated, by the Ice Exhibition. One bar in particular deserves a mention is 'Le Cirio' very old place you can imagine it bustling with market folk and traders many years ago, as it does not appear to have changed much. But the attraction is the warmth of the place and you can get almost anything to drink which is bought to you by very pleasant waiters who appear to have been there since the bar was built.But this is not being disrespectful as they work very hard and we were in there in the morning and again in the evening and the same waiters were still there, pleasant and chirpy and efficient.Nothing was too much trouble and they had time for a chat. Ask for a half and half, my friend and I spent many happy hours there but felt half and half was not sophisticated enough for half a glass of wine topped up with champagne. I suggesteed they renamed it champine and the waiter was impressed and remembered us the next time. So if you find yourself fortunate to be in Le Cirio ask for a champine and we may have been remebered. It was an amazing place and we were very sad to leave as we felt so at home there. What a very pleasent way to while away a few hours.

Decent stay

I would generally agree with the previous user. I stayed at this hotel for 3 days in Nov 2005. It is located very close to the shopping district in Brussels. It is quite clean, but the room at the fourth floor was very small and so was the bathroom. Breakfast was very good however. The price I was charged was 120euro/night. It was a bit hefty. On the overall if you are quoted a good price it is a decent place to stay._

Very nice hotel

This hotel is ultra-modern, highly functional, and I overall had an excellent stay. The free breakfast was quite good as well, including eggs and bacon with the large cold bar. The hotel is also in a great location for shopping.

However, the hotel is not in a great location relative to the Grand Place and the rest of the centre, which is a 20 minute walk away. The rooms require you to insert your keycard for the lights to turn on, and the elevators are occasionally a bit odd and finicky.

Given the rate I got as part of a group though (60 euro a night) I got a great deal on a very good hotel.