Ear Plugs and Drip Pan Required

We booked this hotel as part of the last leg of New England trip where every place we stayed was great - until we reached this property. Like another review - too bad I did not know about this site prior to my visit - I was surprised by the lack of front door service to help one with his/her luggage up the steep front steps. We booked the first night at $200 and the next at $360- start of the Newport Jazz Festival. The entire hotel concept is good - old warehouse with high, exposed beam ceilings in multi-room suites with jacuzzi bathtubs. The room/hotel shows its date of last renovation - circa 1985 would be my guess - oak, pink/mauve and green. The last time anyone did any cleaning or caulk replacement around the jacuzzi tub was back in 1985. What a disgusting shower/bath experience. Sleeping in a solid old buiding - no, not really we could hear the people above us on the 4th floor speaking and walking, it felt like they were in our room. Ear plugs were a necessity. It rained during the night and I awoke to find water dripping from the living room ceiling just inches from my open suitcase. Oh, so those rustic old ceiling beams don't show age, they show mold and mildew from long term water damage. We checked out the next morning just behind a group with leakage and 6am construction noise complaints. I guess that means that at least one part of hotel is getting some overdue attention. Go to Newport, but don't stay here.

PLEASE remember type of property the Bay Club is!!!

Please remember that the Newport Bay Club is not a FULL SERVICE HOTEL!

They will not offer strict non smoking rooms. They offer a gym and pool facility but not on property they have a deal worked out with area gyms. The rooms DO NOT INCLUDE any type of breakfast either. This property Has an excellent location and good value if you come at the right time Usually mid week is the best value. But please do not mistake this property for a full service hotel.....

We had a great stay!

I was a little nervous about some of the reviews before going away for a fun anniversary weekend in Newport but Newport Bay Club seemed like it would be a fun place and most importantly each room had a jacuzzi!

So we decided to book the 1 br suite.

We had absolutely no problems. Our jacuzzi worked just fine, the bed was comfortable, the Rhino Bar is downstairs but wasn't loud at all (athough it is off season and I was on the 3rd fl). In fact is was great to be able to walk downstairs without having to go out in the cold to have a beer.

The staff was professional and did a great job cleaning up the room while we were gone. The kitchen was stocked with all of the necessities and then some (fridge, wine opener, champagne glasses, etc)

Location was within walking distance or a quick drive to the wharf shopping areas.

If I had to find one bad thing about this hotel it would be the pillows - they seemed to be filled with big hunks of cotton batting so they weren't very comfortable to sleep on. But that didn't really matter too much since everything else was over the top.

I would recommend staying there - and next time we will try the townhouse!

Newport Bay Club

I like to think of myself as a "seasoned" traveler. I travel at last 4 weeks out of the year. So I frequent these websites to see who has deals and what events are going on and so forth. I also read the reviews that everyone writes.

Most people are not aware that the Newport Bay Club and Hotel is a timeshare property. Which means every unit is owned by different people every week (me being one of the week owners).

This is the main reason why the Newport Bay Club can not be a non smoking establishment. You can not tell an owner of a unit that they can not smoke in it. How would you like if someone told you, you could not smoke in your house?

Then also the fact that being a timeshare, someone can change their mind and rent their unit instead of coming to stay. This is how rooms come available after the seven day cancel policy. In timeshares, things change on a daily basis.

Granted there are a few minor problems with the Bay Club as there are with all hotel, motels, B&Bs, etc. You can be sure that they are working on fixing the problems.

I just wanted to clear the air on The Newport Bay Club and Hotel. This is a great place to stay and if you get to know the staff, you will come to love the Newport Bay Club as I have over the 20 years of being an owner there.

We had a great stay

This was our first trip to Newport for my wife and I.Having read some of these reviews before we left for our trip, I have to admit that I was a bit apprehensive about the hotel. To my relief I found all of the bad reviews the opposite. We had a one bedroom suite that was large,comfortable, clean, and very much to our liking. We both commented that the bed was the most comfortable out of all the hotels and B&B's that we have stayed in. Some people have to realize that some things do go wrong and that things take time to take care of. After all, this is and older building in a very old town. All in all, we enjoyed our stay very much and would not hesitate a minute to make reservations with them again!

Bay Club Was Okay

My wife and I stayed at the Bay Club in Dec 2001 for our Annual Christmas in Newport Pilgrimage. We found the hotel to be very charming and quite like a Dicken's Village piece, which was a bonus given the season.All in all, the hotel was fine for a Christams trip, but as many readers said, it wasn't luxurious by any stretch. The "continental breakfast" that we were offered was really stale muffins and coffee.

There was no gym, as promised, and the rooms were slightly dirty and they did smell like cigarettes. This last point was unacceptable, as far as I'm conerned, because all hotels should be smoke free, especially in a state like RI, where people should know better.

Unfortunately, this last point seems to ring true for all hotels in Newport. As we discovered this past year Christmas, the Newport Marriott also has a smoking problem. For 2003, it's the Harbor Hotel.

Hopefully they realize that smokers destroy hotels, and shouldn't be allowed to smoke in them.

Not what we paid for!!!!

We were very excited about our first trip to Newport Beach and the thought of staying right in the heart of the town. We figured that paying a little more to stay at the Newport Bay Club would be worth it! Boy were we wrong! My wife, daughter and I checked in about 9pm after a long day of driving only to find no one to help us with our bags in the pouring rain. Not a big deal but something we kind of expected at this "first-class", high priced hotel. Being avide "exercisers" and only staying at places with facilities, we looked forward to using the pool and exercise equipment. We were told at check-in that they had an arrangement with a local exercise club and that the facility was down for the week. We were also told for the first time that the only room available was over the nightclub and that none of the rooms were non-smoking. They were right considering that 2 of the blankets in our room were covered with cigarette burns! It was very frustrating to think that for almost $300/night we received no service upon check-in, the exercise club was not available, we were placed above a noisy nightclub (loud enough that I had to stuff cotton in my ears to sleep), the blankets were a mess and they basically said it was out of their control without any apology or the slightest indication that maybe we should receive some form of reduced rate or compensation for our less than perfect room!! Their exact words were " Well if your unhappy why don't you go somewhere else.". It is even more frustrating when you know that they sent us a pre-trip welcome letter without ever mentioning the lack of exercise facilities. Needless to say, we stayed only the one night (booked for 3) and will never go back nor do we recommend this place to anyone else!!

Wonderful Weekend

Living in Rhode Island, I never thought I would vacation in the same state until this past weekend(4/25/03). My boyfriend booked us a one bedroom suite for our 6th year anniversary. The room was on the third floor with a view of the downtown. The hotel employees had put a bottle of wine in our room as a "Congratulations". There was a jacuzzi tub large enough for the two of us. The whole room looked like it was just redone. New couches and chairs and even the windows looked new. He could not have picked a better hotel to stay at. You are right in the center of downtown Newport surrounded by lots of activity. Did not have to walk far for anything.I loved every minute I was in Newport and I plan on coming back to the same hotel. Thank you Newport Bay Club for a wonderful stay, I will be back!

Wonderful Stay

I'm not sure what hotel the unhappy reviewer stayed at, but my stay at the Newport Bay Club was nothing short of wonderful. It sounds like they enjoy complaining about nothing because our room was very clean and the jacuzzi was fine. Josh also checked us in and out and was very professional. He had kind of a wierd sense of humour, but was nice to us. I find that it is fairly immature to use these services to put down a business, but I guess that is the level of maturity of those people.

Lost a customer

As a romantic gift to ourselves, as the rooms all have a large, 2 person Jacuzzi in them, my fiancée and I reserved a 2 bedroom townhouse at the Newport Bay Club for the night of Dec 21, 2002. This would be our second visit in 2 years. We were told that there were no 1 bedroom suites or townhouses available, and with a 7 day cancellation policy, were pretty confident that none would be when we arrived.